Have used their home delivery for several years now. Reliable, friendly and great communication when things come up. Frank was our delivery driver and he rocks!! Clothes were always as requested!! read more

I took my dress blues here and they were cleaned perfectly! The part that really surprised was that they forgot to give me my under shirt and as soon as I left they called and let me know they still had it. Amazing customer service and great work. read more

Baird's Dry Cleaners have been in business since 1916. They have three locations in the Treasure Valley. At one point, they had five, but two have since closed. Due to changes in the type of clothing people purchase today, much of which does not require dry cleaning, demand for this service has decreased. Still, it's important to be able to identify a good dry cleaning service for when you need it. I recently visited a competitor who quoted me $66 to clean a short wool coat, and a pillow case. It had been a while since I had the need to get anything dry cleaned, but that seemed steep to me. I went to Baird's, who quoted a price close to half that amount. Needless to say, I chose Baird's. They did an excellent job! In addition, the customer service was excellent and my items were ready on time. I will definitely be using Baird's for all my future dry cleaning needs. read more

Probably one of the worst overall businesses in Boise. They lose articles. They crease everything single one of my pants - after telling them repeatedly to not crease any of them ever. They also don't care at all about any of this - they could care less about their customers. read more

Did a pretty good job on my double sided RV curtains. A few places didn't come out very clean but I am thinking any other place would yield the same result. read more

Bairds has ruined four sets of curtains that I have taken to them. they have never done anything about it. They take no responsibility. I also have to have clothing redone because they leave very obvious stains on my clothes. I will never use them again. read more

Horrible customer service. Some billing problem on their end resulted in a stupidly high bill and when I asked for clarification and supporting paperwork, the manager told me they would charge me for copies of the invoicing paperwork (that they screwed up and never gave me in the first place). I'll be taking my business elsewhere. read more

If I could give less stars, I would. This place is an absolute disaster. I brought 4 fur coats in and they ended up taking over 2 months to finish. Absolutely ridiculous. I'm really upset with myself that I didn't read prior reviews about things getting ruined as well, I would've never come here with the antique coats. I don't even know how they're still in business. I despise this place so much I want to put signs out front about how horrible they are to warn people. DO NOT COME HERE! RUN AWAY! read more

They're honest. I scuffed my bridal shoes practicing dancing before the wedding. I took them into the plant location on Fairview. They took the shoes and five minutes later brought them back and said, "We've tried several things but there's nothing we can do. Take them home, don't worry about it, and enjoy your wedding." A lesser dry cleaner would have taken them, taken a good chunk of money, and perhaps ruined them completely in the process. I appreciate anyone who will send you away without taking your money if it's the right thing to do! read more

So thankful for those who helped preserve my dads 1963 lettermans sweater. It was in poor shape when he passed. I picked the sweater up today and began to cry. Thank you again for all those who helped preserve a memory! read more

Bairds Dry Cleaners - I am thankful to those who helped with preserving my dads 1963 Letterman's sweater. Its now in a box and preserved!! Ty!! - Dry Cleaning Near Me - Boise, Idaho

I buy customer service first, and though I've never actually been a customer, I can attest to the neighborly nature of the people at Baird's. Finding wire hangers in a store, i.e.- Walmart, had proved to be more of a challenge than I'd expected. So I called Baird's, and asked to buy a dozen. The lovely Nanette answered, invited me to stop by between 7a and 3p, and said she'd be able to help. When I arrived, she handed me a handful, after giving me the option of two colors, and charged me nothing. The next time I'm in Boise, all my dry cleaning will be done at Baird's. read more

*BEWARE* I dropped off my down comforter at the Overland location and was told it would take 2 weeks. They sent the comforter to the Fairview location. When I came 2 weeks later to pick up my comforter they said it had never come back to the Overland location and that it was "still processing" and they needed time to locate it. I spoke with Brandy from their billing department. After week of her "looking" for my comforter she asked me for another week to try and locate my comforter. Now as of today October 11th i hadn't heard from anyone all week. I called the Fairview location in the morning and the phone was quickly picked up and hung up on, called the Overland location and was told they would leave Brandy a message. I hadn't heard anything so I called Fairview again and finally got Brandy on the phone. Brandy told me they were unable to locate my comforter that they lost. I said I need to be reimbursed for it. She said they would give me $63 for it! I had told her the first time I spoke with her that it was a wedding gift. She said that even though it retails for $319 it had devalued over the years and $63 is all they were willing to offer. If I could give this place zero stars I would! TAKE ACCOUNTABILITY AND DO WHAT IS RIGHT BAIRDS! read more

Bairds is too expensive and they take too long to get your clothes back to you. I'm accustomed to Zips, which started as a local company in MD and has become a chain in the Mid-Atlantic area. I can get my suit in my 9:00am, have it back by 5:00pm the same day and the cost is less than $5. Bairds wants almost three times as much ($14.60) and 3-5 days to get my suit back to me. They also charged $12.55 to clean a little polyester dress. It's crazy. I couldn't believe I paid ~$27 for a job that would have cost me about $7 at Zips. There are also so many horror stories online about Bairds losing or ruining items and ignoring customers' requests for a resolution. I won't be doing business with them anymore. read more

They are HORRIBLE!! I was yelled at after they lost my $200.00 sweater and told me that what I turned in was what I was getting back. The only thing that was similar was the color. Amber should be fired for her treatment of me. They may not care about losing one customer but if she and Bairds keeps treating their customers they way they did me, they'll lose a lot more than just one. Do not go there if you want the same clothes back that you turned in. read more

My husband and I have been using this dry cleaner for years and we love it. They are efficient, they are upfront with their prices, they have often repaired holes or buttons without being asked and without charging, and when we ask for fast turn around times they have always delivered. Wonderful place, fun people, and great business! read more

What A fucking joke. Didn't ever call to tell us our comforter was ready then they use some type of detergent instead of steam cleaning now my entire skin is having an allergic reaction!!! Thanks for nothing and wasting my time and money assholes!!! read more

DO NOT USE! Baird's shrunk my comforter 4 months ago. I sent it back to be stretched and analyzed and the owner never could follow up with me to let me know what was happening. I specifically asked that she handle it more professionally by calling me to let me know the status of my comforter. She never did. Every time it was sent back, I had to call and follow up. She claims that it now measures its original size, which it does not; it still does not fit my bed. After 4 months of back and forth it's obvious she is not going to stand behind her mistake. Avoid Baird's at all costs! read more

Baird's is so wonderful to deal with for all my dry cleaning. The counter people are always friendly and nice and can really make my day. They do a great job handling all my clothes. Best in Boise in my Book. scott h. read more

Showed up at lunch time and needed a shirt pressed for the same day. The manager didn't take lunch immediately and did my shirt for me and had it back to me within a few minutes. Impressed with the customer service here. Thank you Bairds read more

Bairds Dry Cleaners works miracles! When my wedding dress came back from the alterations place with stains on it two days before my wedding, Biards came to the rescue. They cleaned my dress in a day at a very reasonable cost! I highly recommend them. read more

I was a bridesmaid that ordered her dress late..... It didn't fit when I got it. I only had two weeks until the wedding. Not only did their seamstress fix my dress beautifully, they were great at communicating with me, and providing great customer service. I don't think I'll ever go anywhere else, they were great. read more

I've used Bairds for almost 10 years and they have always been so great. Fair prices and even free delivery if you can't find the time to go pick up or drop off your stuff! read more

Have used this location for 20 years. They do real good cleaning. However, my experience with their alteration services has been extremely poor. 2 out of the 3 times I tried to use it the alterations were not done at all although I had prepaid for the service as they required. The other time I (middle try) the alterations were completely wrong. My opinion, get alterations done elsewhere. OK for cleaning only. read more

Wonderful business & great customer service. We were in town for a wedding and needed our bridesmaids dresses pressed in a short amount of time. Not only were they able to do it and have them ready for us sooner than we needed, they looked great & had wonderful customer service. If we lived in Boise, Bairds would certainly be getting all our business. read more

I've been using Baird's laundry service for several months to take care of my dress shirts. I am now looking for a new option. They routinely use over-heated presses that leave my shirts shiny or blackened. I've had to take several shirts back as they had residue on them from who knows what. Wrinkles and creases have also ruined a few shirts. Each time I have an issue, I am talked to as though I'm a child - they have an excuse for everything. I was recently informed that shirts can only be laundered 25-30 times before they will fade or have other issues. This, after being told at the start, that their process is gentle and won't cause them to wear out any sooner than normal. If I have 10 dress shirts, that means I'm replacing them every other year - which is half to a third of the life of when I care for them myself. Bottom-line, if you want your clothes to last, don't use Baird's laundry service. read more