Easy to get in touch and get truck serviced. They…read moreidentified where the exhaust smell was coming from and gave reliable referral for getting a weld done. Inexpensive service with quick turnaround !

After trying twice at other repair places I was referred to Pro Toy by Matlock tires because they…read morecould not figure out my brake issue on my 2019 Camry Se. I kept loosing brake compression. After almost $2000 at Matlock for tires, rotors, and pads. I still had no brakes. These guys figured it out the next morning and said they had never seen my issue before. It was still painful as it added another $1,400 to my two week today but most was the part cost from Toyota. I will use them again when I need help.

Jerry rebuilt my transmission a couple months ago. Came got my truck, fixed it cheaper than anyone…read moreelse quoted and brought the truck back to me. I was recently on a trip to Georgia about one and a half hours from home had a non rebuild issue. Called Jerry on a Saturday morning. I had road side tow it to his shop and one of his guys fixed it and had me back on the road within an hour. They are not open on Saturday. His guy fixed it on his own time on his day off. Can't beat that for service. Thanks again guys..

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

Did not have anyone to do diagnostic until week passed…read moreWilling to schedule me the next week if didn't find anyone earlier.

My go-to garage for my Porsche Boxster S maintenance and repair Highly recommend for honesty and…read moreprofessionalism.

My son took his car to them because it was overheating they told him it was the thermostat and that…read morethe water pump was going bad he told them to go ahead and fix it over $600 later he gets it back and it's still overheating now they're saying it's a head gasket got extremely rude with him when he asked them why did they tell him that it was the water pump and thermostat after that he asked them if they would go ahead and change the head gasket and they said they did not want his business anymore I would never never recommend this company they're liars and cheats

I have a 2000 Nissan Maxima with 235K miles. This is the second time that I've taken my car here…read more The first time, he saved me at least $200 when he rebuilt my alternator. I don't live in Knoxville, but I definitely schedule maintenance when I'm back in town. Although I've been to Firestone and others for my routine oil changes and care care needs when not in Knoxville, they have given me a thumbs up on the condition of my car, even though I knew something was off. Kyle took a quick drive in my car and knew exactly what was wrong. I had to replace two motor mounts, which were a pretty penny, but considering it would have cost considerably more elsewhere, I was OK with it. Plus, she purrs like a kitten again. Hours are M-F, but sometimes will allow for pick up on Saturdays. Kyle is a class act! You won't be disappointed and your pocketbook will thank you!!!

Just left Beaty Chevrolet. Absolutely the worst service....had an appointment at 7:30, arrived at…read more7:30 - at 9:25 am I asked for my truck back. It still hadn't gone back for service, and it was just an oil change and tire rotation, plus I asked them to check the brakes. The only thing I got? Sorry, we are slammed. Seriously? Then, don't overbook people if you don't have the right number of people to service them. Will not go back.

Absolutely horrible service & communication. Service advisor Tristian left me stranded when he said…read moresomeone would pick me up on lunch since he couldn't put me in a loaner yet, then when asked to speak to his management he laughed as it was a joke and was told he wasn't there. Was also suppose to get additional service and wasn't completed.

I had taken our vehicle to several mechanics and finally to the Ford dealership here in Knoxville…read moreand after many months the dealership stated they could not fix the issues of the vehicle not running properly. A friend referred me over to Steve's Service Center of Knoxville. A day before taking the vehicle to Steve's, the engine through a rod and caught fire destroying the wiring harness. I had it towed to Steve's Service Center where I was told the wrong engine type was placed in the vehicle which was the cause of all the issues. Steve's had my engine replace with the proper engine under warranty and replaced the wiring harness. The fact that the issues were properly diagnosed helped to covered all the costs. The vehicle runs perfect now! I would not take my vehicle anywhere else or trust my vehicle with anyone but these folks. They know what they are doing and they are honest and trust worthy. I spent four years taking this vehicle from one mechanics to another with no results to resolve the real issue. Best Customer Service - Quick turn over time - Did not over charge for work performed - Very Professional - Inspected entire vehicle including proper tire inflation. Explained everything clearly so I could understand - Best over all Service!

Looking for honest mechanics? You found the right place. Steve and his crew always treat there…read morecustomers right. Great guys.

Kenny Cristillo is the man you wanna see if your looking for a new vehicle. He is honest and shoots…read moreit straight. Wife and I went in just to LOOK!! Well after the no nonsense and making a connection with us we bought not one but two new vehicles.

I was disappointed with my experience purchasing a vehicle from Rusty Wallace Nissan. The vehicle…read morewas represented with an AutoCheck report, but after the purchase I obtained a Carfax report that showed information I believe was important and should have been disclosed. The differences between the two reports left me feeling that I did not have the complete picture before making my decision. When I brought my concerns to the dealership, I was hoping they would work with me to reach a fair resolution. Instead, I felt that my concerns were dismissed, and I did not receive the level of customer service or support I expected after the sale. My advice to anyone shopping here is to do your own research before buying. Don't rely on just one vehicle history report. Purchase both an AutoCheck and a Carfax, inspect the vehicle carefully, and consider having it checked by an independent mechanic before signing any paperwork. This review reflects my personal experience. I believe transparency and standing behind the vehicles you sell are essential for earning customer trust, and unfortunately, that was not my experience.