So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

We have worked with Chris for almost 8 years and are very satisfied with how he has managed our…read moreproperties as well as helping us buy new properties. His Expertise and Knowledge with our area is Excellent. His Communication with us has been Great. We would definitely Recommend Chris for all your Real Estate needs.

We contacted Chris after issues with previous management companies we have worked with. We've found…read morehis response significantly better. He also lets us know if there are any issues and there is virtually no hesitation to get things done. He also acts well as a medium for communications between us and the tenant as at times our HOA will want us to deliver messages to the tenant. We've really enjoyed working with him.

If you ever see DSB investments on ANY property in Seattle. DON'T DO IT! I was in my apartment…read morecomplex before DSB came and they are terrible! I had mold in my bathroom that they used the wrong paint to paint over. Then was blamed that as a tenant it is my responsibility to clean my house which is true but this was an issue due to THEIR negligence. If I hadn't BEEN CLEANING my bathroom, I would've never found the mold in the first place . I was then told to shower in the MOLDY BATHROOM when I requested an alternative, all of a sudden no response. Even though according to Washington law I'm suppose to be provided a place to shower, management ignored my request. They refuse to answer any calls but have no problems sending random texts out to people. Never had to deal with an apartment where maintenance doesn't take something like Mold seriously or frankly the property manager won't take phone calls. Everything has to be a text, and frankly if you want to live in a place where you pretty much either have to wait 3 weeks to get any maintenance done or do everything yourself with no compensation; this is the place!

I needed my water heater replaced and the technician came in and replaced it faster than the past…read moretechnician did. Good service.

Family Rentals is amazing at what they do. My brother and I came to the Seatac area with no rental…read morehistory and no jobs! All we had was some money saved up for the purpose of living while job-searching. With nowhere to go, since most apartment leasing agencies will not accept you no matter what if you are not employed... we turned to Family Rentals. The very same day we stopped in, we received a call about an apartment. We took a look at it, the price and location worked perfectly for us, and we started signing the papers. If you need to find a place FAST, no matter what situation you are in, they can help you out!

My girlfriend and I went and told them we wanted to start looking at homes the 15 of August and…read morethey had over two weeks to get it setup and they never got anything setup and won't give our money back. We are going to sue them. This place is nothing but a scam.

We were looking for an agent to sell our mother's home. We needed to maximize the value of her…read morehome given she will be relying on the proceeds from the sale to pay for the next stage of her life. We interviewed over 8 agents and ended up selecting Thach and his team. By far, Thach was the most strategic in his approach to the house sale. In particular, he had the most specific approach to pricing the house. In addition to his strategic and technical skills, he and his wife, Camie, were great interpersonally. As a result of Thach's team's efforts, we received 7 offers including an all-cash offer 20% over the listed price which itself was quite high. We are grateful for the support we received, and we give Thach and his team our highest recommendation.

When interviewing agents to sell our home, it was a difficult decision because we had personal…read morerelationships with a couple other agents. The clear choice ended up being Thach because he not only could assess and recommend what we needed to do to get our house ready to sell for top dollar -- but he was able to provide a TURNKEY SOLUTION to get it done on time and on budget. We gained access to his VAST RESOURCES as an agent/broker as well as a real estate developer -- Thach pulled in a reliable contractor from his team that did great work at a reasonable price... who met our tight deadlines. This is an extremely valuable differentiator and resulted in getting us maximum value for our home -- all with the least amount of stress and inconvenience. Trust Thach to deliver results that almost no other agent can!

Bill Crumbaker - is great at his work; he represents sellers of real estate. He has a plan to sell…read morereal estate that works; follow the plan and have the best transaction that is possible. Bill's plan is straightforward: have your property inspected then "fix" everything that the inspection notes as a problem. Complete the fixes before listing the property. Our buyers did not require additional inspection. Bill's sales process is transparent; he tells buyers and their agents exactly what they must do to have their offers accepted. Then when offers are received, he tells all of them what the best offer is and gives all a chance to match or beat it. The combination of preparation, sale process transparency, and negotiation sold our home within 26 hours of listing and a price multiple points above asking and above the appraised value. He was responsive to our needs throughout preparation and selling. We highly recommend him. Bill's plan works, he works for sellers; hire Bill to sell your real estate.

Do not trust these realtors! They represent shady landlords, it's commission first here community…read moresecond! We are under an Intent To Lease agreement (signed and everything); we have worked with the leasing party for SEVEN months while the ex-tenant moved and the space was supposed to be prepared for our nonprofit to move in. TWO WEEKS before opening John L Scott informs us they will NOT be leasing to us for no fault of our own, they just changed their damn minds. Again we have a signed agreement, we've been planning to lease this property since October, but John L. Scott thinks it's appropriate to back out a couple weeks before opening. DO NOT trust these people, take your business elsewhere .

Recently moved into a house that was beautifully remodelled. Unfortunately I saw that there was a…read moreslow drip from the bathroom sink into the cabinet - I completed a work order online and boom next day I had a maintenance person at my door. I'm so impressed with how fast the maintenance team works - and the guy (James?) was super nice and knowledgeable too. I guess I can talk about the application process - super easy, they have people in an office that you can actually talk to and get through to which is cool, definitely looks like they are doing things right.

Sonny is a SLUM LORD! After we moved in he said I have a sensitive septic system. If you don't like…read moreit you can move. After 3 or more years the 2 plastic $5000 grinders broke 4 ft down in the septic tank and he tried to blame me. He was told by Auburn to upgrade or tap into the city. Instead he allowed the sewage to run down the street where all the neighbor kids played. The upstairs bathroom toilet leaked into the kitchen he cut a big hole in my ceiling and never cleaned it or fixed the hole and never had a professional clean it The back siding door had a pane of glass was broken and refused to fix so our heating bill was over $300 a month. Tried raising the rent from $1800 to $2600 without improvements. After flipping the duplex charged the next tenants $2400. He just want to stick me with is remolding bill. He racked some fake charges like deep cleaning. I replaced the carpet he tore out and used different carpet and hardwoods. Gutted the kitchen. Replaced the 30 year old garage doors because the neighbors door fell apart because they were so old. How can you deep clean when I painted all the walls and changed out the carpets? BEWARE Sonny is a SLUM LORD!

Fast turnaround. Some initial communication gaps, but once I clarified what I wanted, they were…read moreresponsive with updates.

I cannot speak to BBA doing good surveys, but I will say I'm disappointed in their communication…read more I have tried calling a few times, and their voicemail is full. I also used their website to get a quote a week ago, and still haven't had any response. I'm not sure if they're busy, but even so, common courtesy would have them at least responding to emails and phone calls from perspective customers. I guess I will bring my business elsewhere.

I recently had the miss pleasure of working with Rosie and her team. Not only did they misrepresent…read morethe other offers they "had", they went into contract and continued to negotiate. I offered more then and my offer was not presented to the seller resulting in them getting much less for the listing. If I were the seller I would be very upset. I could speculate that maybe they helped out a friend who wanted a deal or just did not want to do the extra work. 20 k for the seller is only 300 extra in her pocket. It's a shame the market is so hot, because people like her can continue to make money even when they act without integrity. People don't sell houses often so people like Rosie don't have to worry about return business.

Rosie Rourke's team helped me sell my old house and buy my new house. I dealt most often with…read moreRosie, Colleen and Sandie, but the entire team was used for my transactions. They were excellent in every way, communication was great, and having a whole team working my houses meant constant responsiveness. Here are some example details of what they did for me: They called to tell me my offer had been accepted - on a house that I had talked myself into liking, but no longer wanted, having just found my dream house in a brand new listing minutes earlier. When I told them this, they did not get mad at all. They found a legitimate way to rescind my offer on that house, got me in to view the dream house within 2 hours of when it went online. They then hosted a last minute open house to find a buyer for my old house so we could put in a non-contingent offer on my dream house, which had a deadline for offers only 3 days away. They sold my house at that open house the next day. Thru phone, email, fax, driving, they tirelessly worked to speed up the timing on my old house sale so that the dream house offer could, in fact, go in non-contingent with an entire 10 minutes to spare before the deadline. I now live in that dream house and LOVE IT. They chased down everything when my old house closing was delayed by the buyers' VA mortgage company, including informing the buyers' agent of the delay, which she didn't even know about. When I was finishing the last 2 hours of cleaning my old house before handing over the keys, the gas fireplace suddenly stopped working. First I panicked, then I called the team, and they had a handyman over to fix it in 45 minutes so the closing wouldn't be delayed. They were excellent at advising on which repairs and upgrades to make to my old house while minimizing my costs. Twice they talked me out of spending $$ on a new bathroom vanity, told me to just paint the bathroom instead. They were right. They wanted me to keep that money to spend in my dream house. They gave good advice on pricing for offers on new houses and listing price for my old house. They were friendly and professional throughout. I will use ONLY the Rourke Team for any future real estate needs and recommend them VERY HIGHLY.

When my fiancé and I first contacted Liz, it was primarily to see if we would qualify to purchase a…read morespecific property we had our eye on that was on the market. After our initial conversation with her, we didn't expect to move forward with the home buying process so soon, but we did. I remember telling my fiancé right after we ended our conversation with Liz that I wanted her to be our agent. I truly appreciated how people centered, passionate, and incredibly knowledgeable she is about the process. She made us feel completely comfortable asking questions and helped us clearly understand what the home buying journey would look like. Liz never made us feel rushed or pressured into anything. She truly respected our pace and guided us with patience and understanding every step of the way. Since my finance and I currently live in Los Angeles, Liz took her time to tour several homes that we were interested in. All of the videos she sent to us were extremely thorough and informative which made our process easier. It felt like we were actually there although we were miles away. We really appreciate Liz for taking the time to record and share the tours with us while giving us her opinion on things that stood out to her that were concerning. This is something we would not have been able to pick up on since we were not present. Liz really listened to what we were looking for in a home and she delivered. We cannot recommend her enough! She is truly an AMAZING agent to work with. We're beyond thankful for Liz and The Porchlight Group. If we ever decide to buy another home in the future, we are absolutely going back to her! IN LIZ WE TRUST!!

If I could give 1000 stars I would! I don't even know…read morewhere to begin... Being in Las Vegas but looking for a place in Seattle and not knowing ANYONE or where or how to even begin the process. I used YELP for what is here for...to find businesses and read reviews. I searched Realtors and started to read reviews. After reading several reviews I knew I wanted to go with a smaller vs. a bigger company (where they might hand you off to whoever or you get lost in the shuffle). SOOOOO glad I went with Liz! I really believe that things happen for a reason and people come into your life for a reason. From the first time I spoke to her she had a great energy and vibe and I knew she was going to be a hustler. I was already impressed from the get go! In the beginning I explained what my husband and I were looking for, (which I thought were pretty strange requests criteria...because this condo was going to be used for our employee, it needed to be within a certain proximity, near the airport and within our budget). Liz just rolled with it and got on it. I think it was that night or the next we were already Facetiming a property we were interested in...that's how quickly she was on it! BTW she gives great video commentary and is thorough and honest with her review of the places. Not being there and actually seeing something in person for such a large purchase is kind of scary, but it truly was a great experience that I wasn't expecting. She listened and cared about our opinions and was never pushy. So right now the market is CRAZY!! We put in about 3-4 offers starting in February and kept getting outbid by cash offers and waiving everything. Finally we found something that was perfect for us and had keys and were moving in on April 8! We got to do a little fixer upping (Liz helped with finding a contractor) and was able to pick out flooring, paint and light fixtures, to our liking, all for asking price (seller was throwing in some $). BEYOND impressed with Liz and her team! From start to finish and all throughout the process Liz always kept in touch and updated with what was going on. Almost daily emails with new listings or possible places then following up with which ones we were interested in seeing. She was ON TOP of it! Not sure how she keeps it all straight because you will feel as if you are her only client (which I know we weren't), with how dedicated and on top of it she is. She was very knowledgeable, patient, kind, generous and helpful in SO MANY WAYS! You will NOT regret choosing her and her team to buy or sell your home! Just give her a call and she will get right on it...because she can't help it and truly loves what she does, and also loves to work! lol