This business is very reliable. Quick to respond and very knowledgeable! There is nothing they can…read morenot handle.

My in-laws recommended Dorr Plumbing to us and I'm so glad we decided to give them our business…read more Such excellent customer service from the beginning! I called in at 9am and was told someone would be by that afternoon. Jim called before he came by, and was in my driveway within minutes. Jim was thorough, and extremely professional -- he went above and beyond to make sure I felt comfortable with his work before he left. For any future plumbing issues we may have, we will most certainly go with them again!

Had our garden spigot replaced. Easy to work with and everything works great! Came on-site to quote…read moreand scheduled the next day.

Got a flat quote of 1600 without any detail as to diagnosis, part charge, vs labor. Said it was…read morepolicy... after spending 2 hours on the phone with tech support Sounds like this technician was inexperienced or unlicensed or both... another vendor came to the same conclusion in less than 30 minutes on a prior day Not of fan of vagueness and lack of transparency in any situation... red flags in all situations.... but it did make it an easy pass... RESPONSE to response from Chad: The technician thst stated it was the blower was out the PRIOR week BEFORE Andersen.

I strongly recommend C & H Plumbing. We have trusted them with our boiler maintenance, hot water…read moretank installations and other services. Our circulator pump went bad and we were without heat. Joseph was able to quickly diagnose the problem and install a new pump to get our heat back up and running. Craig is the owner and he will call you back when you have questions. C & H Plumbing is honest, fair priced and extremely knowledgeable especially with historic homes with boilers and hot water radiators.

I can attest to C & H being the best Plumbing and Boiler Repair company in DeKalb County. I called…read moreanother company and had the unfortunate experience of them misdiagnosing the problem. Called C & H one day and got scheduled for service within three days. The professionals cleaned and serviced my heating system and then explained to me, in detail what the problem was. They engineered a way to take care of the old boiler, and did it in short order. Their fee was exceptionally reasonable given their skill level and "stick-to-it" attitude. If you have an old boiler that needs repair, do yourself a favor and call C & H. p.s. I have a phone with a Tennessee area code, that is why it says Nashville for my location-but C&H fixed my boiler located at my house in Sycamore.

Completely unprofessional. In fact, downright rude. Does not work well with women. Do not use this…read morecompany. I'd give him negative stars if I could.

Quit in the middle of the project after getting paid. Rude and condescending to customers and other…read moreworkers on the job site.

OK, Friday night, basement drain belching up water and is kinda stinky…read more We have lived here ONE month. Have no clue about this house or even a trusted plumber. I called a few off of Yelp and got no one who did the "rodding" job we needed. Then, we got a call from John, owner of Gottfried Sewer Rodding. He had another job he was working on, but told my husband he would call back at 8 to let us know if he could make it that night, or if we would have to wait till morning. He called at 8 and said he could do it. Wow. Very unexpected. John is so nice, explained exactly what was wrong and what it required and got to work. This man worked till 10:30 on a Friday night when he should have been kicking it at home with a beer. His price was RiDiCuLoUs!!! So low-ball I was stunned and made my own price. I cannot thank John enough. Plumbing wizard!! We will always recommend him.

Today is August 24, 2020. In June, 2020 my sewer main line was clogged up completely in Dekalb, IL…read more I researched sewer rodders, and saw that Mr. Gottried had a perfect five stars. Connected with him quickly and arranged a time to come out - he gave me the cost before hand and it was very very reasonable. He showed up on time and explained everything as he worked. It took maybe an hour - he rodded the main out twice and we checked it. It worked great and it is still working great after more than two months. He doesn't try to sell you a bunch of chemicals, gives good advice on how to keep your system free from clogs,and sticks to his quoted price. I highly recommend Gottfried Sewer Rodding in every way!

Pete was very professional, quick and efficient. He didn't bat an eye with the fact that we were…read moredeaf and communication was easy and done by texting and writing on paper. He cut out and replaced a couple copper pipes related to the washer that was leaking. He also replaced our two bathroom fixtures. He helped us pinpoint where a vibration that could be felt from the hot water coming on.. it just turned out to be from the water heater! And it was all good! It was good to have a hearing person let us know if it was a problem or not. He was very honest and easy to work with. We definitely will call and ask for him again. We were referred to this company from another client who had a great experience with Pete last year.

Respectfully, and without malice, and, hopefully abiding by Yelp rules, with no disinformation or…read moremisinformation, only good old i n f o r m a t i o n and a few thoughts for the reader --- Let's suppose that you called a plumbing company for an estimate for work you needed done. An estimate is not labor, but rather an approximate or tentative judgment about what conditions a worker will encounter and, additionally for parts that may be needed...in other words, an assessment for a potential job, no labor, work or exertion at this juncture. An employee of a company (let's say plumbing) arrives, to provide an estimate, per your request. Said employee jots down some notes -- no labor involved. Said employee then proceeds to get on a stepladder to take a quick peekaboo at an attic (the said person didn't actually go IN the attic, still assessing, and no labor or work. After a few minutes, said person immediately heads out to his truck, only to return with a hefty bill of $195 for w h a t?? you might ask. When will I get the estimate? It could be a very BIG surprise for the unsuspecting customer, but let's face it, it sure seems like working at some places can be quite lucrative because they don't actually provide an estimate--just a bill for the drive to your home. A great gig if one can get away with it. Of course, the employee does not do one bit of actual work, nor is he expected to work. You merely made a call to the company requesting an estimate so you know what the job and the cost will entail if you should choose to hire them. You're out $195 with no estimate. It's a 100% win for this company. Too bad for you, silly customer. An innocent person might suspect that this is kind of a shady practice (oops, saying shady - --that wasn't nice ---sorry). To N O T notify people to expect a $195 fee at the time of the initial call for Nothing-- one might wonder who does that? They should at least notify you that they plan on doing nothing when they arrive & hand you a bill for nothing. Does that seem wrong to you? Just asking. Let's face it, businesses are free to charge as much as they can possibly grab from unsuspecting people. Right??! Yep, and most people have a tendency to expect ... oh, who knows, maybe, professionalism, integrity, credibility & trustworthiness. Hmm, wondering if this applies to, let's say possibly, any given plumbing business that might come to mind??? Any thoughts?? Respectfully P.S. You may be interested to know that professional, credible plumbers are out there and the best part is they don't charge for estimates. I know, I found several!!

I have used Balance Plumbing to fix a plethora of plumbing issues at my two rentals and my home,…read moreand they have been nothing short of spectacular. Super-reliable, great quality, and efficient. I trust them to do the job right! And I don't trust easily!! Paul is an awesome dude, professional, and very knowledgeable.

They did a great job at a reasonable price. I've had them out to my rental to fix a problem another…read moreplumber couldn't fix, and to my house to replace a water heater.

Outstanding! I had vowed to have our ejector pump replaced…read morein our 20 y/o townhouse before it failed. I waited too long! It quit the other day before I had it replaced, leaving a wet carpet. I called Steve Clark and his son, Jessie(?sp) and his assistant were here in just a few hours, and had the job done in just over 1 hour. We got the bill today, and for all the work they did, as fast as they got it done, for an emergency call, I was amazed that it was as low as it was. The check will go out tomorrow, and our gratitude to Steve and his employees for an excellent job well done!

Excellent work for a reasonable price. I've used them for over a decade and they always respond…read morequickly. HIghly recommend!