Don is great to work with and has officially become my go-to for all things plumbing. He replaced…read moremy sump pump system with a battery backup, and I couldn't be happier with the results. He is highly responsive, provides fair pricing, and takes a thoughtful approach to his work. I especially appreciated that he suggested a consultation as the first step in the process before providing an estimate. Other plumbers I talked to just sent over generic quotes without much effort.

Excellent plumbing company, service the way it used to be. They have replaced our sump pumps,…read moreincluding resealing the pit from a previous radon remediation. They replaced our water heater, as well as a small job. Showed up on time, they put down drop cloths to not make a mess, and very reasonable prices. He knows his business, the bill was exactly what he said it would be.

I had a window well backing up. It was a pretty easy fix he told me to try before he came out. It…read moreseems to have worked. That's great service!!

I've used this company several times over the years, and they've always been fantastic to work…read morewith. They're quick to respond, efficient, and always professional. I called them this morning around 7 AM, and by 10 AM they already had my hot water heater replaced and the sewer line cleared. You really can't beat that kind of service. What makes it even better is that they're a veteran-owned local business. As a veteran myself, I truly value supporting companies that share those same values of integrity, reliability, and commitment. They've earned my trust time and time again. I highly recommend them.

Absolutely Horriable service...never informed us they don't work on YORK air conditioners....2 men…read more185.00 here for less 15 minutes did absolutely NOTHING .try to stay local have lived in town for over 60 years ...do your homework the are not the people for you !

I hired them to correct the wiring issue after installing new zone values. It was a simple job and…read morethe boiler worked perfectly for last season. All they were supposed to do was, just do it exactly as how the other boiler was set up. They took 5 visits to fix the simple wiring and slapped me with a $2,550 bill. First visit: 2 guys came and removed old wiring and installed new wiring. Obviously, they have no idea what to do. Complained about boiler transformer, thermostats, and new zone values and gave up and left. Second visit: They sent a different guy adjusted some wiring and left. Guess what, that only worked for one zone and others have no heat. Third visit: Came again and complained about thermostats installed by first visit guys and replaced them and left. No heat again in other apartments Forth visit: Same story....no heat Fifth visit: This time I was frustrated and told them explicitly, that your wiring was wrong and just followed how exactly was done in another boiler. Finally followed my directions and corrected the wiring. They were supposed to do it on day one in less than an hour. Basically, they had no clue how to fix it and still took the job. I have been telling from day one, that you guys are doing the wiring wrong. They completely ignored me and made 5 visits to fix a simple wiring. This boiler serves heat for 5 apartments. It means 25 calls to my tenants to test the heating. Boilers are pretty simple technology and they work flawlessly. Just to slap me with the bill, they changed unnecessarily so many things for the perfectly working boiler. I strongly suggest staying away from this company if you would like to protect your money and equipment. I regret hiring them based on Goolge's reviews. Hope this saves money and time for someone.

Always on time; fair pricing, friendly and excellent service. Tech Hugo did a great job cleaning…read moreand adjusting my system.

The technician was suppose to come between 8 - 830. I called around 9 am I was told there was an…read moreemergency. Fine My concern Is with your customer service. No one called me This makes me angry. I used to work in customer service. This would be something to the customer. If I did this I would be in serious trouble. Because you don't treat your customers like you did. You always let your customers if there is a delay. You guys failed this If you guys keep doing this. You guys will go elsewhere for service

Another great service! We started to smell rotten eggs from our vent and a tech came out the same…read moreday and figured out the issue. Other companies told me I would need to replace my entire ejector pump but Howard came out and figured out the issue immediately and taught us what to do in the future to prevent it from happening again. Great company I can trust, they always do a fantastic job!

The tech fixed my heating issue quickly (improper maintenance on my part) and they even sent me…read moreinfo on their maintenance program to keep it from happening again.

Hi, I requested Bates come out to replace a diverter valve in my shower. I was able to schedule it…read moreon Yelp. They replaced the valve, it took a bit under and hour and they charged $475. Which while not cheap is less than the last plumber I used who charged more than $600 for less than an hour of labor.

Asked them to install a backup sump pump + battery and couldnt be happier. Agreed on a price and…read morewhen they got here they went straight to work no bullsh*t. Finished the job in less than an hour with a clean install. Everything was quick and easy. Would hire again

Don C came out today to check on my hot water heater, I had no hot water for 2 days. In a matter of…read morea few minutes he had it working again and now I will have hot water today. He was very efficient and had a great personality, and knowledgeable about his job ,

I scheduled an inspection for my air conditioner yesterday between 1 and 3 pm. I received several…read moretext messages stating that a technician would be coming. The last text message was at 8 pm with a phone number to call, obviously no one was coming. The man answering the call listened to my problem and said someone from TJ Miller would call me in the morning. That never happened. I called them instead and was told that I would be receiving service today. A text message was sent confirming this fact but no time frame was included. I called back and cancelled fearing the same situation would occur because they were working me into their schedule. There are plenty of of other firms that will be willing to do this inspection.

The emergency call cost over $140, heater wasn't working. Furnace wasn't cleaned, technician said…read moreit was either a bad ground wire or a circuit board. Said he put in a new wire (although had no confidence that was the problem) and was working now but that it was really random. So didn't know if it would be fixed and ordered a circuit board. He seemed very unsure. I've had my furnace serviced before (by another company) so I'm not a newbie. A cleaning wasn't ruled out but more expensive fixes were immediately tried, like he had no clue but would try, I don't know... I called another company because I felt this was obviously poor service, maybe even a scam. Ans as I suspected it needed to be cleaned and a faulty sensor (a minor repair) was put in. And at a very reasonable price. I was left with the impression that I was being taken advantage by Charles McDuffee Co. or that an untrained or poorly trained person came. I will never use McDuffy for anything. EVER. Definitely the worst service repair I've ever experienced as a home owner for over 40 years!

We have used Mcduffee's heating and cooling in 4 homes over the past 25 years. We have two furnaces…read moreand two AC units they have maintained and repaired / replaced when needed, just had them out on a Friday night, within 2 hours of calling them during the recent polar vortex cold spell. Excellent customer service and fair pricing on equipment and repairs.