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    Balcones Pain Consultants

    4.0 (8 reviews)
    Closed 8:00 am - 5:00 pm

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    People searched for Pain Management 175 times last month within 15 miles of this business.

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    Diagnostic Pain Center - Diagnostic Pain Center Provider Team: John Gburek, MD, Sauman Rafii, MD, Robert Marks, MD, Olivia Hubbard, NP, Jennifer Nuessner

    Diagnostic Pain Center

    4.4(112 reviews)
    10.4 mi

    Dr. Gburek saved my life. I was referred to him after an ER visit that not only took my dignity,…read morebut my reputation. Over the course of the last 3 years I can confidently tell you what an amazing man and hidden gem he is. A crisis in our country is the state of the healthcare industry and the toll it takes on providers. Providers can become so overworked or burnt out that they forget to see their patient as a person or have so little time that spending any extra time advocating can seem daunting. Dr. Gburek found me at the lowest point in my life. By simply listening to me, treating me like a human being, and advocating for me; he made all the difference in the world. He carefully made care plans based on my life goals like having children and factors such as my age to refer me to specialists. I had a unique case where I became medically handicapped in terms of medication. Steroids and NSAIDs cause me to develop stomach issues I had never even heard of. Stomach issues that caused me to be unable to eat regularly for nearly an entire year. I was wasting away to nothing while I waited for Cigna or any doctor to help me. I had lost 20 pounds unintentionally in 365 days. He tried to send me to specialists that could find an answer for my symptoms, but to my dismay, those specialists had no answer for me or even any ideas of how to help me. If you've ever been in that position you know how lonely and desolate it can be. It was traumatic To even be brought to that point I spent years of my life arguing with Cigna that my life mattered but, naturally, they only want to hear what the doctor thinks. Even if that doctor has not throughly completed an assessment, offered any treatments aside from medication, or been inappropriate with your care. Dr. Gburek is not one of those providers. He takes your health and goals seriously and will advocate to give you your life back. He is the only provider who advocated for me with Cigna over the last 3 years. My health struggles robbed me of my identity and I believed there was no hope. Dr. Gburek did not leave me with no hope and he did not leave me without solution. Instead, he fought for me and saved my life. By giving me a life with manageable pain, I am able to pick back up the pieces of who I used to be and who I want to become while continuing to help others as he helped me. I want providers like Dr. Gburek to know how important their care is so they don't lose sight of why they do this and continue to help people. I want patients to see this and know that there is hope for your case. He deserves all the praise and I am incredibly thankful for my healthcare hero. Experiencing a chronic health struggle can be dark but hopefully you can find someone like Dr. Gburek to turn on the light.

    I came in here for two separate occasions. once for two spine steroid injections in my t4 and t5…read moreand my second visit I had steroid injections into my left hip. both times I was walked through the process and was checked in in a speedy process. the nurses took me in the back and prepped me before the injections. The injections were quick and smooth (not going to say painless because that would be lying) but if you can't have it a little pain, they have the option for a local and aesthetic. If you are dealing with back or hip pain or pain in general your body, I would highly recommend scheduling a visit through your doctor.

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    Diagnostic Pain Center - DPC Provider Team: John Gburek, MD, Sauman Rafii, MD, Robert Marks, MD, Olivia Hubbard, NP, Jennifer Nuessner, PA

    DPC Provider Team: John Gburek, MD, Sauman Rafii, MD, Robert Marks, MD, Olivia Hubbard, NP, Jennifer Nuessner, PA

    Diagnostic Pain Center
    Diagnostic Pain Center

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    Advanced Pain Care

    Advanced Pain Care

    2.7(30 reviews)
    1.6 mi

    At this point, I've had to escalate my concerns through state and federal complaint channels…read more I received excellent lupus care at the Georgetown office for years - Jordan is an outstanding provider, and the staff there has always treated me with care and dignity. Unfortunately this does not extend to the Round Rock location, where the rheumatology department has been transferred. Two visits to this office have jeopardized my entire treatment plan. First, they gave me another patient's private paperwork. Then, at my most recent appointment, I was only told after my vitals were taken that the visit would be conducted via telehealth. I had been told I'd be seeing a different PA since Jordan is out, but the provider I was scheduled with -- Jennifer Priestley -- I learned in the after care notes is actually an NP. Jennifer ignored the new symptoms I reported, and after I clearly requested FMLA documentation, she offered to go over the prior month's lab results and said that if I wanted to pursue FMLA, a PT would need to be involved (which isn't strictly true). When I became tearful at this, Jennifer asked if I was "seeing a therapist." I immediately walked out of the appointment because I didn't feel safe with her as a provider. After I left the appointment, Jennifer submitted a behavioral health referral. The medical notes I'm able to download inaccurately state that I consented to telehealth, that I "understood and agreed" to a treatment plan that doesn't exist, and that I consented to a therapy referral that was never discussed. They also claim the appointment lasted more than twice as long as it did, while omitting my new symptoms and my FMLA request. These inaccuracies were signed off by Dr. Pegram, making them part of my permanent medical record. My messages asking for clarification are being ignored and I'm now being treated as hostile simply for trying to protect my care. I'm being shut out of a medical practice I trusted, and I'm losing access to treatment for a life-altering disease - because I asked for help while my regular provider was out. Conversations with APC leadership are just as concerning. In discussing this issue with Jody Green, she said that I shouldn't have been scheduled with Jennifer because she doesn't have the same experience Jordan and Nicki have as PAs. The very next day, Jody told me that Nicki is a nurse. When it comes to my medical records, Jody said she sees my FMLA request on their end as well as some additional notes about my symptoms that are not true. When I asked for a copy of my full medical records, including this additional information, Jody said she would need to speak to APC's attorney before she would know if she could. I have yet to hear back from that conversation, as well as from the email I sent to her directly requesting my full medical records in writing, or from the other two emails I sent to the inbox address listed by her photo on the website. I also have 5 portal messages that are all unanswered (despite everyone I speak to saying they can see them). The negative reviews being dismissed on Google are an extension of the poor treatment patients receive at this location. Asking for a phone number publicly is not a real response - patients can't reply to these comments, and no one should be expected to post personal contact information online. It would take very little effort for APC staff to look up patients and reach out directly, or simply respond to portal messages. Patients with complex health conditions deserve safety, medical accuracy, and dignity. Instead, I've been left misrepresented in my records, denied proper care, and placed in a situation where my lupus treatment has ended. This has been one of the most distressing healthcare experiences of my life, and I urge other patients with chronic illnesses to avoid APC.

    Leg and back pain due to a major accident. I am nearly pain free. Dr Whistler and Dr. Harper have…read moredone wonders for me so glad I found them. I've been in pain since 2015 an my life has been miserable. The people in his office are awesome. They treat you with respect and care. You can't ask for better people and better doctors.

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    Advanced Pain Care
    Advanced Pain Care
    Advanced Pain Care

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    Republic Spine and Pain

    Republic Spine and Pain

    3.3(78 reviews)
    5.2 mi

    Since my first visit things have really gone downhill. The three stars are mostly due to the nurse…read morewho brought me back and the provider themselves. The front desk lady is fake and doesn't even pretend to be friendly if she doesn't know you. Some of the regulars she at least gave a veneer of friendly but if you have been in customer service for any number of years you can spot fake. I had to see an ER doctor after my first visit for something unrelated and they gave me a different pain med. Per the pain contract I had to let these people know and was told to not take it and on my next visit bring it in. The issue came when I ran out of the pain pill they gave me, I called with 3 to 4 days left of it and spoke to 3 or 4 people and got the run around. Basically told again not to take the pain med the ER gave me and they would see about a refill on the one they wanted me to take. By Friday I still didn't have an answer and they close at noon. I found out Monday they had sent it in but neither they nor the pharmacy let me know so I went Friday to Monday evening with no pain pills. I brought the pills to my follow up visit and they didn't even dispose of them which is why they asked me to bring them. The doctor now said if I ran out again I could take them and tell them which one works better!!!! Sadly I don't want to start all over and I like the doctor so for now I am sticking with them but if this continues I may not.

    No longer recommend. Between the office experience and their office manager, Lauren, their…read morescheduling woman Sheila, and Dr. Singa himself, the service has drastically declined. There is a reason the other reviews echo the exact same sentiment. Lauren is rude and condescending and honestly, she has no clue what she is talking about half the time. They treat patients like transactions. That's it that's all. Last year, I ended up pregnant and miscarried but the way this practice treated me/the pregnancy/my other providers was honestly disgusting. Even then, I was receiving conflicting calls from different staff members having to repeat myself over and over again. There are several other pain management clinics to choose from. They lie about contacting you and when you show them they DIDN'T call you, they decide it's best you find care elsewhere. I bet. This is exactly what happened. I spoke with them on Tuesday the 3rd to schedule a follow up in March and by Wednesday the 4th they were saying I needed to be seen before my medicine could be refilled even though it was already due for fill and I was just seen last month claiming they called and left me message after message. Like I said, they seem desperate for money. As a manager myself, I see what is happening. Their employees are making activity notes as if they are doing their jobs but in fact, aren't. They don't like this being brought to light. Instead of taking accountability, they will make up more lies like "oh that's because so and so wasn't privy to that". However, if talking about an activity note that pops up on my account, ALL employees would be able to see this prior to scheduling an appt. Not to mention, THEY called me to schedule the March appointment. Not the other way around. They lie when it's convenient for them and fits their narrative. It's ironic that Dr. Singa would even have anything to say being that I haven't seen him personally since 2023. I was always pushed to his PA's. His prior PA Martin was very honest about how disorganized and chaotic this practice was/is which is why he left. His new PA Grace is lovely and I hope she makes it out of there asap.

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    Republic Spine and Pain
    Republic Spine and Pain
    Republic Spine and Pain

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    Balcones Pain Consultants - painmanagement - Updated August 2026

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