We trusted Dr. Kim with ongoing care, which is why this situation was so disappointing. We made a 2-hour round trip to a follow-up appointment only to be unexpectedly informed by Ying, the PA, that Dr. Kim was no longer with TriCity Pain, and that May 24, 2024 had apparently been his last day. Patients were never notified beforehand -- no call, message, letter, or any other communication. Finding out at an appointment that your physician had already left weeks earlier is unprofessional and unacceptable for continuity of care. The core issue is a lack of integrity in how this transition was handled toward patients in a pain clinic setting, where individuals are already dealing with significant ongoing suffering and dependence on consistent care. Abruptly leaving without proper notice shows a concerning lack of consideration and accountability toward those relying on treatment. If there was a reasonable explanation for the abrupt departure, it was never communicated to patients. Even in difficult or unfavorable situations, patients deserve a basic level of transparency and a diplomatically delivered explanation, particularly when ongoing care is involved. Even Ying appeared uncomfortable being left to explain the situation to surprised patients arriving expecting to see their physician. To be clear, the issue is not that a doctor changes practices or opens a new clinic -- that is understandable. The issue is how it was handled. Patients deserved honesty, transparency, professionalism, and integrity throughout that transition. UPDATE to previous review: Dr. Kim's response does not address the central concern raised in the original review -- the lack of communication and failure to notify established patients prior to his departure from the practice. It does not acknowledge the impact on patients who arrived for scheduled care and were only then informed he was no longer with the clinic. The response also does not include any apology to patients affected by the lack of notice and disruption in continuity of care. The use of the word "unfortunately" comes across as dismissive in context and does not address the underlying concerns regarding patient communication or continuity of care. Additionally, it references a "2024/2025" departure timeline, which is inconsistent with what patients were told by the practice (May 24, 2024) and does not align with what we experienced firsthand on June 4, when patients arrived for appointments and found he was already no longer there. Overall, the response does not engage with the communication failure or patient impact raised in the original review. read more

Went to see Dr. Kim about migraine pain. Extremely knowledgeable. Office staff efficient and pleasant. Visit very thorough. I felt listened to and heard. Left with a treatment plan and samples. read more

Dr Kim is the best ! He truly cares about your condition and about your well-being. He has excellent bedside manner. He listens to your concerns and gives you all your options. He focuses on you to make sure you receive the best care. His office staff is extremely helpful and friendly and works with your schedule. When my procedure was all finished, I was wishing he was my primary doctor! I would definitely recommend Dr Kim! read more

This is not Pain Management if you can't prescribe the pills I need and require for DDD then you are not Pain Mngmt, maybe regenerative Medicine but not Pain Mgmt. The only thing they can do for you is shots or injections, any pill they prescribe you can get from your regular PCP and physical therapy or yoga you can do at your house. read more

I had high expectations. I was never looked at--and sent away for MRI with not even continuing treatment in the meantime for debilitating pain. Dr. K never looked at me, when he came in the office after all that paperwork, absolutely no addressing of pain treated elsewhere adequeately for years but great doctors, well known. I was very disappointed. When I left, and old woman was waiting for MetroRide, cursing about receiving not a bit of help for her problem!! I'm very surprised at the 4.4 average rating--are these ratings "curated" (haha the new word for censorship). I'll bet my review is not posted. Just pee in the cup, and shut up! read more

Waited and waited to see Dr. David Kim. I arrived 45 minutes in advance with all my paper work in order. He was not able to make his appointments on time and his many assistants did not know how to look look up my MRI image on ARA. A good doctor researches a new patient before the appointment. His office in an almost abandoned strip mall. Waited over an hour just to use the bathroom because none were available. Would not trust this Doctor to manage my pain if he cannot manage an office. I gave up waiting (80 minutes) and just left very disappointed. Of course they did not refund my copay. read more

Went to Dr Kim and everything went as expected and it great. Him and the staff are all the friendliest ive ever dealt with. And snacks WHAT! read more

A pain doctor who does not treat pain. EXPLAIN THAT! He only prescribes EXPENSIVE PROCEDURES!!! Do not waste your time or money. I am not about to let some stranger do experimental procedures on me. I'm allergic to 99% of medications. I also have Referred Pain. So I honestly may be in agony with a migraine. ONLY for it to be my appendix rupturing. read more

I saw Dr. Kim a few years ago for lower back intense pain. I saw him about 4 - 5 times. Each time, he charged me a few hundred in addition to medicare payment. Needless to say, I spent lots of monies and got absolutely no relief. I chose to go to another doctor and I told him my experience. New doctor then did several tests on me and told me that I had been mis-diagnosed. His first treatment gave me full relief. read more

Dr. David Kim is wonderful! I have dealt with chronic pain for the last 12 years. I'd tried all of the conservative treatments you can imagine; chiropractic, acupuncture, inversion, decompression, physical therapy, massage, opioids, TENS units, etc. I was welcomed into his practice by very friendly front desk staff. Ms. Sarah is dynamite at accommodating schedules, answering questions, and running the office smoothly. Ms. Iris assists Dr. Kim with procedures and visiting with patients. Iris is very caring and compassionate. Dr. Kim took the time needed to consult with me. He reviewed my medical history as well as my personal experiences to propose a plan of care. I feel he is kind hearted and sympathetic. At no time did he push one care plan over another. In my case, we worked together to formulate strategy to tackle my lumbar pain. I've had several steroid shots and ablations right in his office that have been so very helpful. Note that he will not push pills to mask your pain. He will literally get to the root of it. I can't recommend his practice enough. Five stars all the way! read more

Disappointment can't express what happened to me, then I received a big bill. Left with 100 times the pain I went there with, called them for help, and I got nothing! No support, no help, no explanation for the excruciating pain and they WOULD NOT fill my pain prescription. I was hoping for the best. I guess I was the wrong fit.??? read more

I was referred to Dr. Kim by my primary care doctor because of chronic pain in my neck. It has become so bad that it is affecting my strength in the arms and hands. My primary care doctor has sent me to physical therapy and giving me some NSAIDs. Dr. Kim was very nice and attentive. He listened to all my concerns and sent me for some testing. After that, he sat down with me and discuss the options that I have moving forward. I am so glad to know that there are other options for me because IDon't like medicines in general so I'm trying to avoid all the addictive stuff. I totally trust him and I am going to proceed with the treatment that we mutually agreed upon. Highly recommend it! read more

Dr Kim and his staff are always very friendly. He constantly looks at different methods and procedures to help help me manage my pain. His front office staff is always very friendly. read more

After one visit, I feel that Dr Kim might be a good physician, but his office staff is poor. They Failed to get my CT scheduled after 11 days. They do not communicate with the patient: you as the patient, need to keep calling the office to see if they have accomplished their task. Very disappointed with the service they are paid to provide. Currently looking for a doctor with an efficient staff. read more

I've been seeing Dr. Kim because of a car accident I was in. I don't like doctors, I never go unless I have to, and I didn't really expect much. Fortunately, Dr. Kim has been probably the best doctor I've ever seen. He not only knows what he's doing, but he explains it all to you in a way that reassuring and up-front. I'd use him as my GP if I could. I cannot recommend him enough. read more

I was referred to Dr Kim for chronic back pain to try a spinal cord stimulator. The procedure and trial went perfectly, and my pain was significantly relieved during the trial. Dr Kim and all of his staff are friendly and professional. Top notch all the way. Thanks!! read more

Dr. Kim is pretty awesome, i was im a car accident and had headaches every day. Had to get injections on my neck three different times and even though he was over booked he still made time to see me. Totally recommend him and his staff is very friendly and professional. read more

I want to do a rewrite. Just a week ago I "yelped" about frustrations contacting the doctor's office through layers of bureaucracy. It was true and in this case was augmented by holiday traffic and stress in driving after a vertebrae fracture. I had to reschedule my appointment to this week, but yesterday Dr. Kim saw me exactly on time and apologized for the problems I had experienced. No need to apologize - the complaint had to do with the electronic communication system. Dr. Kim and his staff were very kind and personal. And the results of my kyphplasty procedure were excellent. I would go back to him anytime and would highly recommend him to friends and family. The best! read more

Dr. Kim is very caring, knowledgeable and has various and new techniques for dealing with each individuals pain. I have had chronic pain in my back and leg. Dr. Kim listened to me to get the correct results from the MRI he ordered.. I feel confident that he will resolve my issues, as I know he is on the right track. I would definitely recommend him to everyone that wants a "Top Doctor" for pain, with a wonderful bedside manner! read more

I have been a patient of Dr Kim for almost a year and I feel that I have received excellent care from him and his team! I have felt better now than I have in years! He takes the time to outline a plan and explains every step along the way. You won't regret coming here to get your pain under control and feel better! read more

Dr. Kim is definitely one of the best pain doctors that I have been to. He is patient and listened to all my concerns. Very professional with a friendly staff and I would highly recommend him. read more

I really like Dr. Kim. he took the time to listen to me. Dr. Kim offered me something that other pain doctors didn't even know about, intense inpatient therapy for 10 days. The place was known for their pain program. I was glad to have been informed about alternative options. I feel like Dr. Kim actually cares. Sarah was also really helpful and knowledgeable. read more

Saw Dr. Kim for knee pain I've been having for years. From the moment he introduced himself I knew I chose the right doctor for my pain. He listened intently as I explained the history of my knee pain, and gave a comprehensive discussion on the exact cause as well as a treatment plan I was comfortable with. The other previous docs I had seen for my pain did not even spend half the time Dr. Kim did. I want to avoid surgery as long as I can, and I feel that with Dr. Kim's help I can do so! Highly recommend! read more

Dr. Kim is the best. You will see that he has a great bedside manner and actually listens to you. He also follows up with every patient and you just don't come across physicians like him often anymore. Can't say enough great things about him! read more

Dr. Kim helped my mother with her chronic pain. We have been to several other pain medicine physicians in Austin, and all have disappointed my mom's high standards in her physicians. Unlike other doctors, Dr. Kim took my mom's pain seriously and took the time to listen and learn and treat it effectively. read more

Dr. Kim is one of the most professional and patient focused physicians that I've ever met. He takes pride in level of care that he provides and he is widely regarded as an expert in his field. I've had the opportunity to work with Dr. Kim and I can say without reservation, that I would encourage anyone who is interested in having their chronic pain treated the right way, to go see him. read more

Dr. Kim is the first pain management that I've ever gone to. I was really nervous before my first treatment, but after the procedure I felt much more at ease and would highly recommend him to anyone. His staff is great and he has a great bedside manner. Literally just waiting for my second procedure to begin and I'm grateful I was referred to him. read more

Excellent Care! My 88 year old, father-in-law fell and fractured his back (compression fracture) our his PCP first referred him to another doctor. That physician scheduled an appointment three weeks out. My father-in-law was in terrible pain after a visit to the ER and we called Dr. Kim to get an appointment. After a small hiccup, his staff got us in within a day. They treated my father-in-law with respect. They were patient and facilitated getting his MRI expedited to the same day and three days later we were getting the procedure to get him some relief. On the follow up visit, we saw his assistant who listened patiently as my father-in-law went through all the issues he was having, changed the regime to his satisfaction and did so with the utmost respect and dignity. I highly recommend this office. read more

It was great meeting Dr. Kim! He seemed to be very organized, and asked alot of questions in order to make the best decision. He respected my opinions and me as a fellow professional. Communication was always kept open and I never felt out of the loop. Over all great to work with! read more

Amazing physician. Highly recommended Extremely knowledgeable and competent. My search for best doctor stops here. read more

I found Dr.Kim to be exceptional at diagnosing and treating my back problems from an accident.He is also extremely personable and very patient about answering questions.I would recommend him without qualification to anyone who needs the services of a pain specialist. Peggy B read more

I am relieved to find such a kind and patient doctor in Austin for my chronic back pain. Dr. Kim is very knowledgeable and truly takes his time to explain things to me in terms I could understand. He is different than all the other pain doctors I have dealt with over the years, and am so glad he is in Austin. read more

I went to see Doctor Kim on the 3rd of February, i understood before coming in he wouldn't be able to prescribe me high dozes of pain medicine, but i felt like maybe he could do SOMETHING to help me, well after paying $350 for my first visit BEFORE Seeing the doctor, i was already anxious, and rightfully so. the doctor didn't do ANYTHING for me what-so-ever, and sent me on my Merry way in chronic back pain. he didn't offer me any kind of Medicine, he basically gave me a "That's Life" shrug and out of the office i went. i paid $350 for somebody to tell me they couldn't do a thing for me. i will NEVER go to a doctor that requests full payment up front again. this guy is nothing more than a scam artist and i advise you to stay FAR away. the people giving 5 Star Reviews CLEARLY are not in any REAL Form of pain, or must just enjoy handing over $350 to be told "I can't do anything for you" i want my money back, but i HIGHLY doubt ill ever see it again. read more

Dr. Kim is an exceptional Pain Medicine physician. He provides comprehensive, patient centered, quality care. As a Harvard trained specialist he is up to date on the newest procedures and evidence based medicine. Aside from his clinical expertise, Dr. Kim is extremely personable. He is able to connect with his patients and create custom tailored treatment plans for each of them. read more

Dr. Kim is a very skilled and knowledgeable physician who focuses on the concerns of his patients. I highly recommend him for anybody who is dealing with chronic pain. read more

Dr. Kim is a skilled pain physician with the credentials to prove it. In addition to technical finesse, he has the ability to actually listen to his patient's concerns. He is professional, caring, and good - what more could you ask for? read more

I have worked with Dr Kim in the past and would not hesitate to send any of my patients to him for treatment. He has a great bedside manner and spends time teaching patients about the treatment plans. He has received the best training in pain management and uses the most current up-to-date methods. read more

Great experience so far being treated by Dr Kim. Treatment he prescribed is working very well. Look forward to continuing under his care.