My front differential took a big dump on me recently, but initially I had no idea what was the…read moreproblem I just knew it was transmission related and it wasn't good. Several people recommended Paul's business so I went and spoke with him. I felt comfortable with our conversation so I had my truck towed to his shop. Long story short, Paul and his crew had me back on the road in under a week and at a price point that was not unreasonable. Throughout the experience I felt comfortable with Paul's knowledge, integrity, and abilities, and after taking my truck for a 200 mile test ride, all appears well. Plus Paul's a nice guy. Definitely a local treasure. Highly recommend. Thanks Paul.

This place is horrible Transmission cost $5800 kept bringing it in they said recalibrated and took…read morelike 3 days. Last time Paul said they have to replace the whole transmission and it was worse I think it came out of a truck in the parking lot that's still there.

Great service! Very nice! Kevin was very helpful. He…read morewillingly took the time to explain why my vehicle was behaving the way it was and he thoroughly explained what he needed to do to fix the problem. That tells me that he truly enjoys what he does. I strongly recommend using Kevin for his services. If I need transmission work in the future, I will be returning to him.

Terrible service , such a nightmare would never recommend this place to anyone called for a…read moreestimate on a transmission rebuild & guy said he can't do a estimate he needs to see the vehicle so I drpopped it off to his house/garage & don't hear from him for 1x full week get a call 1 week later saying your truck will be ready in 1 hour like wt* I asked for a estimate on a transmission rebuild I didn't confirm or get a call on a estimate with price or anything all of a sudden 1 week later I get a call & it's done without my knowledge or approval to even do the work I wanted a estimate because I got a couple other estimates from local shops likes Amesbury Chevrolet & so on 1 week later get a phone call saying I owe 3.2k thousand & owner Kevin flips out on me & hangs up on me because I want to pay credit card & not cash & he says I need cash because I don't want to go through the business ... kevin didn't supply any paper work no receipts no invoice nothing no documentation saying I paid for a transmission rebuild besides a single yellow small notebook receipt that just says transmission rebuild $3200.00 like so u profession any shop on a transmission rebuild especially on 3.2k thousand on a 1990 Chevy would supply paper work documentation, invoice, warranty I did not receive a paper that even says what was done for parts or how much the parts were or how many parts or the price absolutely nothing so I have no proof if I ever wanter to sell the truck of that the transmission actually got rebuilt like how do I even know he replaced all "soft parts" + a new torque converter like a rebuilt transmission is suppose to be done any professional shop would show you & explain to you what was done & replaced & so on AVOID this place u less you drive a sh*t box & don't want proper documentation on the work that's being done sorry when I'm handing over over 3 thousand dollars I want the proper paper work & documentation for my vehicle it's a antique rare 1990 Chevy c-10 (OBS) American Muscle thats Only going up in value year by year so yes I save all paper work done to my vehicle anybody who owns a vehicle like mines does if your smart

The best! Would not go anywhere else! Thank you Jim for all of your advice and work on our vehicles!read more

Jim is a great guy . He has always done great work at a low price !!!!read more

if I could give less than 1 star I would. All I can say is…read more"avoid" My car had an issue with the transmission, I am not even sure what the real problem was because I think I was lied to from the beginning. Lied to about when work would start, when work would be done, and the price. What makes it all worse is after everything a month later it stopped working again, and lo-and-behold that issue would not be covered under their warranty. Save time, money, and sanity. There is an AAMCO about 40 minutes north. Wish I did that.

Great to do business with. Had issue with my motorcycle. Called Cliff yesterday told me bring in…read morewhen I could and leave it. Got there was going to leave with him he took a look and dove right in was fixed better than new shortly thereafter for a very fair price. Very friendly and I felt welcome this bike has a design flaw from manufacturer and Cliff has designed a better than new repair. Hopefully I do not need his services again but if I do I know where to go

Great Service!!!! From out of town and Todd squeezed us in. Fixed my truck in a few hours -…read moreoutstanding. They were recommended by a local girl we know.

Todd and Gray's Garage are my new goto service location. I was referred here by a nearby garage for…read moresuspension work they didn't do and the experience at Gray's was superb. I've done most of my own service DIY for over 50 years as a hobby though occasionally I need help with the big stuff. It's a comfort being able to talk with the owner about the repair and not have to chat through an intermediary. I will definitely be back.

I went in for an oil change and someone drew on my oil pan and also didn't change the oil property…read more The manager pretended he wasn't there that day. However, when I went in to confront the issue and show my oil pan, the manager was the one who cashed me out that day and didn't seem to care. No stars.

Without a doubt, the best run motor vehicle company for all your car needs on the seacoast…read more Their manager Daniel runs a courteous and professional service which on occasions is busy, but he always does his best to help you with your vehicles needs and doesn't sting you with hidden costs like his competitors do. Thanks once again for doing your part in helping your customers here on the seacoast.

I write this Yelp review with gratitude. Yelp reviews are especially important to customers…read more Especially one like myself, who is "hostile." At my age, I have more negative experiences with buying a car than positive experiences. KIA McFarland has an employee named MAC, who made a significant difference in my experience with buying a vehicle. From the moment I started communicating with MAC to the last, I challenged him several times about vehicles and questionable statements. Every time I questioned him about a vehicle, he stayed calm and did not get defensive. When he made a mistake, he did not try a cover it up. He spoke the truth and apologized. I found a beautiful vehicle and started the financing process. At that point, Matt, a finance manager, stepped in and discussed options with me. Matt faltered a few times while communicating with me. However, he like MAC, remained calm and did not become defensive. I could hear the genuineness in Matt's voice while he was trying to get me financed. I appreciate the help Matt gave me. I met with MAC to sign documents. While waiting for my appointment to sign my finance documents, I saw MAC with other customers. His demeanor never changed. He was calm and likable. I was impressed, which is hard to do. I waited to see if MAC would falter; however, again, he wouldn't try to cover up a question. He would get the answer with documented proof. That is exactly what customers want. Proof with documentation they can use in the future after the vehicle sale. His answers were polite and honest. Many times, salespeople focus on the sale, not the customers. MAC knew to focus on the customer, and the sale would follow. MAC should start a program teaching salespeople, how to interact with customers. He understands people and the trials of buying a vehicle. I appreciate KIA McFarland for having such an employee as MAC. All the paperwork was signed, and handshakes were exchanged. The deal was done. That is when MAC truly showed how much he enjoys people. As I finalized the purchase, I expected MAC to bid me farewell and move on to the next deal. But MAC defied that expectation. MAC knew I did not see the interior of the car I bought. He followed me outside, beaming with enthusiasm and pride, eager to witness my reaction to the vehicle's interior. His excitement was genuine as he proudly showcased the features of the car, his eyes sparkling with genuine interest. It was as if I was the only customer he had, and I felt seen and valued. In a world where salespeople often seem to be just going through the motions, MAC stood out as a shining exception. A pure joy to have the pleasure of your employee taking such an interest in us. We felt as if we were the only customers he had. That should be all sales employees' goals: to have a handful of customers and still make each customer feel they matter. Thank you to whomever hired MAC, as I may never have had such a wonderful experience with buying a vehicle if he had not been hired. I highly recommend KIA McFarland to anyone who wants an up-front experience. If you are lucky enough to get MAC, tell him I said "Hi," and I wish him much success. Thank you, Lori Cottonham

I don't usually leave reviews, but this experience deserves honesty…read more Before making the drive to the dealership, a deal was discussed and agreed upon. When I arrived, those terms changed. That alone was frustrating, but what really stood out was the lack of customer service throughout the entire process. Communication was poor, the vehicle was supposedly "detailed" while I waited only for me to get in and find crumbs still in it, no one helped transfer anything from my old car, and I was sent on my way without even making sure the car and app were properly set up. It took me a week and multiple calls with Kia to get access to Kia Access, only to later find out the dealership could have activated the trial in seconds. But what really pushed this review from disappointing to unacceptable was what happened after. After I submitted my customer survey reflecting my experience, the salesperson left me a voicemail saying he would not be getting paid because of my survey responses. The tone and customer service in that message were extremely poor, and being contacted and essentially blamed for someone's pay because I answered honestly is not appropriate. Even if the pricing situation was completely out of his control, customer service isn't. That was the opportunity to make the experience right, and unfortunately that didn't happen. Offering to "make it right" only after the survey affects you personally doesn't change the experience that already happened. At the end of the day, the service I received was lackluster from start to finish. Honest feedback is part of improving customer experiences, and contacting a customer to blame them for giving it only reinforces the concerns I already had.

This really couldn't have been any easier. I drove away with my brand new 2025 Hyundai Sonata…read moreH-Trac with all wheel drive within 2 hours of making my purchase decision. The salesman Ben was a pleasure to work with. No high pressure bull crap, just quick answers to all my initial questions with no foxy pauses to consult with the manager or finance team. I felt like I was working with a neighbor and that he was on my side. I even decided to consider a second vehicle mid-negotiations and Ben was great about it and listened carefully to my concerns that I was worried about a 2-wheel drive car in New England winters. We landed on the Sonata and I took it for a test drive. My initial impressions of the car were very high. But 4 days and 400 miles later I am in love with the car. I have been fortunate enough to own many expensive vehicles in my lifetime including the truck I also presently own which is a high luxury vehicle costing over 3 times the price of my Sonata. I can say so far that at any price the Sonata is one of the most comfortable and best performing vehicles I have owned. It is very futuristic. The interior especially feels like a gaming cockpit and the seats are as comfortable as any expensive gaming chair. I couldn't recommend it highly enough. I will update this review as the years go by to further expand on my experience but so far I could not be happier with my 2025 Hyundai Sonata and the entire team at McFarland Hyundai

rob was easy to get along with saw the car, took it out, Rob was patient, I'll be coming back!read more

I can't say enough good things about this place!! We have been coming here for our state vehicle…read moreinspections for a couple of years and I wouldn't dream of going anywhere else! The business is run by a husband and wife team; they're some of the nicest people you could ever meet and run a great business. They're everything you would hope to find in a car repair shop- quick, knowledgeable, professional, and very kind. We came in yesterday (without an appointment!), and they were able to fit us in for an inspection after a brief 15 minute wait. Having brought our kids with us, we were directed to the small, tidy waiting area where we were offered to help ourselves to drinks in the mini fridge or a hot coffee. They even had juice boxes for our kids and light snacks were available as well! The co-owner/wife, Lori, went well out of her way to make sure my kids (especially our adventurous 2 year old) were entertained during our wait and provided him things like a flashlight and a calculator to play with, in addition to the toys and coloring books they offer in their waiting room. She is so extremely nice!! They completed our inspection in a timely manner and got us out the door quickly. I would recommend this shop to anyone on the NH/MA border for your inspections and car repair needs. Great business, great people.

Had my first visit here today! Frank and his wife are the nicest, most welcoming people I have ever…read moremet. I will be their customer as long as they will let me.

Went there for my car state inspections last year 2024.and will this. 3 cars . By appointment …read more they do motorcycles also

Newmarket transmission IS NOT CLOSED!!! open Monday-friday 9-5…read moreGood honest shop. Quality work and best labor rates around!!