I've been trying to do something nice for myself once a month and Balensi spa kept showing up on my instagram page lol. I scheduled myself a facial as they were booked months out for a massage on a Saturday, the only day I'm able to come in. When I was arrived , parking across the street was available and cheap. I believe I paid $1? I was offered water, tea or a mimosa while I waited on the patio which was lush with plants, my vibe for sure! My esti was Evelyn and she was very kind and knowledgeable. She did a quick consultation and then the facial began. I've had lots of facials from when I used to work in spas and this facial was in my top 3! The attention th detail for the extractions was great! My skin actually felt clean. Evelyn suggested a different facial from the one I originally booked and said it would be a better option for my skin. She's the expert so I agreed. We also added on the red light therapy. My skin had no problems with the facial, in fact, my skin felt so hydrated and it was so glowy afterwards! Evelyn's face massage technique was very relaxing, especially around the eye area. Unfortunately the facial had to end, but I already knew I would return. One thing I really appreciated was after the facial, there was no membership pitching or product pushing. It's annoying and really uncomfortable to be bombarded with a pitch after a relaxing service. They do have a membership which I am considering doing, but the only thing holding me back is lack of availability on Saturdays for massages. I also don't live close by which is why I need Saturday availability. But then again, the membership price is totally reasonable compared to other "envy" places. I'm sure I could make it work. Overall, I really enjoyed my facial at Balensi spa and I'd definitely recommend to all. read more

Balensi Spa - Day Spas Near Me - Chula Vista, California

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Balensia Spa has officially become one of my go-to date night spots with my wife. There's just something different about taking care of your skin and your marriage at the same time We usually come in for microdermabrasion facials, and every time we leave feeling refreshed, relaxed, and glowing (yes... even me lol). I had Ariah, and she is AMAZING. She has this way of instantly putting you at ease super calming presence. What I really appreciate is how she walks you through everything she's about to do, so you're never caught off guard. And if you're like me and just want to zone out, she respects that too no unnecessary talking unless you've got questions. That's elite service right there. The whole spa itself is a vibe. Clean, peaceful, and genuinely relaxing. You can tell they care about the experience from start to finish. I believe it's locally owned, which makes me want to support them even more. The staff is always friendly and professional every single time we come in. They also offer massages and have a hot sauna you can use, which is perfect if you want to come early and just unwind before your appointment. It's like a full reset button. If you're in Chula Vista and looking for a spot to treat yourself (or plan a solid date night), I highly recommend Balensia Spa. Trust me... your skin and your spouse will thank you. read more

Balensi Spa - Day Spas Near Me - Chula Vista, California

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I had to pay another Visit to Balensi Spa, but this time with Lorena and as always she took such great care of my skin. I've seen her many times over the 22 years they've been open for business. She knows my skin so well and always does an amazing job. The spot is quaint, super clean and everyone there is so friendly. A BIG kudos to the receptionist who was training today. She was doing great! I highly recommend this place for anyone who wants professional personalized care. It's such a relaxing treat! read more

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This was my first time at this spa. The location is it's like a hidden gem. You wouldn't know this place is located on this area. There is Paid parking all around, but there's also a free parking structure a block away behind the farmers table restaurant. My massage person was perfect. She listened to my needs and concerns and I had a great first experience the place itself. It's cute welcoming, clean, and relaxing. I already booked my second visit next month. read more

Balensi Spa - Day Spas Near Me - Chula Vista, California

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I went here out of convenience for some self care , had a facial but I ended up getting 5 Star Treatment . The products were great, Evelyn was my esthetician, professional, welcoming and so helpful! I see why they've been in business for almost 25 years, great experience, setting was impeccable, clean and inviting. read more

Balensi Spa - The reception area , relaxing, didn't wait long enough - Day Spas Near Me - Chula Vista, California

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Happy hour facials were amazing. Brought a friend for her bday and was so relaxing. Friendly and knowledgeable staff, I would definitely come back read more

Balensi Spa never disappoints! You are greeted at a very serene garden with a lovely small pond and waterfall. Hot tea and a cookie are given while you wait listening to soothing spa music. I booked the microdermabrasion with the stem cell treatment and oxygen dome. Ciara did an amazing and thorough job with my skin. She explained the processes along the way and is very kind, knowledgeable, and experienced. The room (while small) was serene and relaxing; the back patio is also so lovely! My skin feels dewy, soft, and luscious! This is one of the best spas in San Diego. read more

I love this place. My sister recommended this place for me when I was in search of help with my hormonal acne. I have really seen improvements with all their peels and microdermabrasion. The girls I go to are Evelyn and Ciara and they have been really helpful in also making suggestions on what I need. I also go for their massages, and it's one of the best places I have gone for massages in San Diego. The massages are well worth it, and they even have Happy Hours! The place is very clean and relaxing. read more

For the most amazing massage, make an appointment with Christina! She is intuitive, strong and nurturing. She senses where the tension is in your body and melts it away. The relaxation massage is really like a deep tissue massage. It's truly a healing massage for the body, soul, and spirit! Lorie read more

I had Evelyn again today and as usual performed up to my standards. The only issue is that toilet in the changing room, I had mentioned this twice already and it's still not fixed, the lid will not stay up, I have to hold it while doing my business. And this should be a real easy fix. Maybe next time I come back it will be done read more

Follow up - The owners review response leaves very little to desired. My conversation very clearly included a peel and the rushed oh you'll be sensitive. I even confirmed what type of peel it would be and she said glycolic. They should follow up with their staff before leaving vague responses on yelp review avoiding accountability or even trying to contact the client regarding the lack of customer service. I will keep searching for my go to spot in Chula Vista. Book well in advance spots fill up quickly. Needless to say, I had waited weeks for my service and was very excited I was really looking forward to getting pampered. Parking is ample with a lot across the street and plenty of metered street parking. I arrived 10 early and was greeted and escorted to sit in the outdoor waiting lounge and was offered water tea or a mimosa. 7 minutes past my appointment time I was finally retrieved and taken back to the treatment room. Now coming from the industry, I was extremely shocked. There was no consultation, no questions about my skin. What are your goals especially when there was a peel involved thankfully, I was already educated in it, but that certainly should have been asked. Even when I asked what type of peel, there was no more conversation even being a first time client I understand turnover in the room is important during the service time, but I could hear the technician cleaning during my service and then still finished my service before the one hour mark and we had started late. My 1 hour service ended up being 40 minutes if that. When it came time to check out the young ladies at the desk, basically said here's your total and went back to their conversation I was left feeling underwhelmed read more

I had an appointment yesterday morning at 9am. I had originally booked a deep tissue, but my massage therapist Catherine was able to allow me to change it to a combination massage. It was perfect and so relaxing. Catherine did an incredible job and made me feel so comfortable. I love coming to this spa. I feel so welcomed and appreciated. Right when you arrive you are greeted and offered a beverage. I usually opt for a water and they bring it on a tray along with a Biscoff cookie. They ask that you show up 10 minutes early to your appointment. Parking is easy, there is a lot where you can go to a machine and pay or there is metered street parking that takes coins. They have a room full of beauty products for you to look and around and shop after your appointment. I normally book my appointments online. I always look forward to coming here. read more

Balensi is one of my go to spas. They have lots of different options to choose from and you can customize to your specific needs. The space is very serene and quiet which is exactly what you want out of a spa. There is an outdoor waiting area in the garden. It's a very cute place. They also have monthly and weekly specials which is great. However book as early as possible since they are great deals and run out of appointments quickly. Depending on the time of day parking can be tricky. read more

This place is so relaxing from the moment I arrive to their courtyard! Very nice music & patios front & back & they're very attentive to me. I love sitting in the sauna after a nice massage! Highly recommend the Balensi Spa! Tres bien! Enjoy! read more

I have only been here once. I would say that I wasn't a 100% sold on the facial I got. I felt solely like alot of creams were applied. I'm used to a facial focused on removing blackheads and some scrubbing. Etc., The dermabrasion portion I wasn't crazy about either. I would say the ladies working here were very nice. I would like to give this place another shot but with a different facial. Vibe was extremely calming here I did like that. Felt very relaxing. Very clean establishment. read more

Balensi Spa - Day Spas Near Me - Chula Vista, California

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The Balensi spa is so cute and charming. Tucked away near downtown Chula Vista. From the outside, it looks like a house but as you enter the facility, there are many little casitas that they use for treatment rooms. I was offered a robe, slippers and a locker. I had the chance to sit outside for a bit and unwind. Which was nice. They also offered me refreshments with a lil biscotti. I had the July's special of an oxygenated microdermabrasion and a 1 hour aromatherapy massage. Both treatments were so nice and relaxing. Next time I'll try the deep tissue as i felt the massage was very weak. The customer service was on point and everyone that i encountered was very kind. Oh and i came here as a birthday treat for myself and they were so accommodating. read more

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First time coming here to Balensi Spa in Chula Vista for a facial and I couldn't be happier with my experience. Parking was no issue as there are plenty of metered parking out front, good for two hours. Even when I was done, I still had 45 minutes to spare so I walked down Farmer's Table for a quick bite afterwards. I booked the Happy Hour Spa which entails: Microdermabrasion, Hydrating and Acne Facial for $65.00. I also applied my SpaWellness $25 Egift card. Upon arriving, I was promptly greeted by a gentlemen who offered Hot Tea or Water while asked to wait out front in the courtyard (chairs/umbrellas, fireplace, zen waterfall garden...) which was served with a Biscotti biscuit! I waited for about 9 minutes, and Chelsea (I hope that was her name, but please correct me if I am wrong so I can properly address) called for me. I believe she just started working here about 6 months ago. She was professional, knowledgeable, and soft spoken. She talked me through each procedure and I felt safe and guided all the way through. I felt so relaxed, and she had very gentle hands. I left feeling rested, rejuvenated and reenergized. Much needed self care, and this is the perfect place to go! I know I will be back. I will surely come back, already thinking when I should call and book again :) Highly recommend! read more

I had a very good experience and will go back soon. The atmosphere is very relaxing. I've never been disappointed in the service I receive. read more

Balensi Spa - Day Spas Near Me - Chula Vista, California

I love this place! It was my first visit today, I was gifted a Mother's Day massage & this place is a hidden gem! I've lived in Chula Vista my whole Life & didn't even know this place existed. I'm so glad I found such a relaxing spa. Karla was my massage therapist & she did an amazing job. Everyone was so welcoming & the complimentary water, tea, or mimosa is a nice touch. I will definitely be returning soon! read more

Balensi Spa - Day Spas Near Me - Chula Vista, California

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Me and my sister had a wonderful experience at Balensi Spa yesterday. We both had facials done and we were very pleased. Maria did mine and she was very nice and professional. We will be back for sure. read more

I have been here a few times now. Parking is easy and you can't ask for a more aesthetically pleasing or welcoming environment. Extremely clean...and this time I had time to look at the wide variety of products they offer which was impressive as well as reasonably priced. My "Treatments" were Excellent. Very professional & skilled. I'm becoming a "Regular"!! Jan read more

I ALWAYS have the best experience at Balensi Spa. Their customer service is exceptional it exceeds my expectations every time. I love their peaceful and serene atmosphere. I highly recommend Balensi spa and Alondra for facials. She's my favorite aesthetician. Love her! Alondra is knowledgeable and understand my skin concerns every time. Thanks Alondra! You're the best! read more

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had the best massage & sauna was very soothing & it was a very relaxing afternoon! thank you to Lorena & John for creating this spa amid the chaos of our lives! read more

This place is so peaceful and clean. Everyone is so kind from the moment you check in. Make sure to call and make an appointment. Hands down the best experience. You can tell Ciara really cares about your overall skincare goal and is happy to educate you and help you receive the best treatment for your skin. I truly recommend this place. read more

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The ambiance here is serene. The hot tea and cookie is a nice touch while enjoying the small pond. The receptionist was very welcoming and kind. The entire spa is beautifully decorated from the patio, the courtyard, and the massage rooms themselves. I have received many massages and this one was the softest one I have ever received. I chose the happy hour aromatherapy massage. It was more like a body rub rather than a massage. On a scale from 1-10, 10 being hard and 1 being a tickle I would rate the pressure a 4... I would have appreciated a little more pressure. I would definitely return to this spa but probably request a different massage therapist. Overall this spa is beautiful and relaxing. I'm tempted to become a member here. read more

Balensi Spa its a great experience, every time I go there. I feel great after the Massage. And the very professional team and the environment are great. Thank You Balensi Spa for a great service, You provide to Your members. Rafael Rivas. read more

Thought I should leave a "candid" review about the lack of satisfaction of this place. My very recent "past" experiences focused more on the full relaxation, treatment and massage aspects of the facial. Not just rapidly rubbing their hands over my face. Something I could do on my own. There was no communication about what was being used or even suggestions for my skin. Definitely not a place I will ever recommend and in fact I will tell people to avoid this place since their communication with anyone not happy with their services was to just reply to a review in condescending way. Horrible management. read more

I love this place, i think I've been coming here over a decade. Their normal priced services to reduced specials are all worth it.

I had my first massage today here for 90 mins. My wife booked this for my birthday early. What a great surprise when I arrived it's so Zen with running water in front and in the back and relaxing. Its so quaint and you have parties here with friends too. I didn't have my phone to take picture but next time. I was paired with precious she was wonderful helped with my shoulders and back it was heavenly. That 90 min was so relaxing and she has a great touch on muscles. After using our rowing machine you need a good massage. I book another for massage for her for Mother's Day & A Facial for me. Can't wait I haven't had a facial in a long while. read more

If I could give a zero for customer care I would. I was gifted a groupon but forgot about it. when I got an "it's expiring" notice I started calling to book the appointment. 1) I was told they were booked out for almost 3 weeks. 2) I was told I could have a cancelled appointment but they would not confirm it without a credit card, a policy not indicated on the groupon. I was driving on my way in when I was told that appointment had been taken on line. As an alternative solution to extend the use of the groupon,they refused to accept the groupon late without paying the difference for the service. The owner did not call me back as requested and when I called to speak to him, he was not sympathetic or flexible when I explained my extenuating circumstance. If their business is so hard up they offer groupons, then they make it difficult to redeem tbem, maybe they shouldn't offer them. read more

The service is great, the quality of the products are also great the vibe is relax and comfortable, I'm happy to have a membership at Balensi spa well worthy. read more

I like to think I've indulged in a good amount of beauty treatments... yet my first Balensi Spa visit (courtesy of my MIL) blew me away. The ambiance upon arrival is incredible. An urban oasis in an older area of Chula hidden away behind beautiful iron gates. Peaceful spa music is flowing, you are greeted upon arrival and offered teas or water and a cookie, and the seating area has a waterfall and fire pit. The lounge chairs are complete with freshly rolled blankets for your comfort. I tried the Aveda chakra balancing massage. It was a fun experience. I was led through a selection process and ended up focusing on the Green (4) chakra. To say I was able to feel the good healing intentions of the massesuse is an understatement. This massage was amazing, along with the experience. LOVE that they are purveyors of Aveda and Eminence brand luxury spa products- the BEST. read more

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Cute and quaint place tucked inside the beautiful old Chula Vista. I had bought a Groupon for a facial / microdermabrasion. And it was such a nice experience. Definitely much needed as well. My esthetician started off with a Cleanser then onto extractions and finally the microdermabrasion. My skin feels so clean and new Definitely check this place out if you're in CV and looking for a relaxing time read more

Balensi Spa - Patio area - Day Spas Near Me - Chula Vista, California

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Jean was amazing. Very meticulous and took his time making sure my brows were perfect. This is only day 2 but I'm very happy with my shadow brow tattoo so far. The place was very clean and the staff super nice and professional. Excellent spa experience. I highly recommend this place. read more

Balensi Spa - Eyebrows - Day Spas Near Me - Chula Vista, California

I had a microdermabrasion/collagen facial and added LED red and blue light therapy! Maria was my esthetician and made me feel so amazing! She talked to me step by step as she was doing my facial and set the expectation of what she was doing. My skin feels amazing and looks great! Thank you for such a relaxing spa treatment! I will definitely be back! read more

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I had the most amazing facial at Balensi Spa! My esthetician, Evelyn, was incredibly knowledgeable and made me feel so comfortable. My skin looks and feels fantastic after the treatment, and I highly recommend this spa and Evelyn! read more

I had booked a Happy Hour service two months in advanced on the app. The app said the price was going to be 65$. Excited, I book two massages for a friend of mine traveling from out of town. They text me two weeks before and tell me I need to rebook on a different date to get the deal. Checking with front desk for other appointments on a different date, they would not have any! Of course not... it's two weeks away. My friend is flying out for 4 days and now without a massage. I've been here for a facial and it was great. However, they would not honor my screenshot with the listed prices of my booking. Bad business. Not returning. I have recommended this place to so many people. So sad . read more

Balensi Spa - Online booking system booked us at 65$ on a Friday for happy hour - Day Spas Near Me - Chula Vista, California

The best spa in Chula Vista!!! Right when you walk in you feel the relaxing ambience, they put you in a relaxing mood right from the beginning, offering you a great selection of teas (I love the lemon orange) while you wait for your esthetician or masseuse to arrive. All the spa rooms are extremely clean and they all smell really good (even the restrooms!). The whole staff is so courteous, nice, and attentive! Lorena does my facials and recently did a hydrafacial, let me tell you, I now understand why it's all the craze right now because it literally leaves your skin like a baby's bottom! I was so pleased with the results I have been coming back for more, friends have been telling me what am I doing to my skin because it's glowing and I literally tell them it's the consistent hydrafacials (I go monthly)! I highly recommend Balensi Spa and Lorena for all your skin/body needs! Self care is the best care! Oh! and you'll receive a mood booster free/guaranteed! I always leave with such a good mood, they literally make my day! Thank you Balensi Spa!!‍‍ read more

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Yesterday was my first experience at Balensi. I went in for the happy hour aromatherapy massage service. I have been going through every stressor you can imagine, which made me a little late, and as you can imagine, I needed the massage. Jannel was able to get all of the massage in, despite my tardiness and I still didn't feel rushed. She made me feel comfortable, listened to, and very relaxed. I walked out of the massage with tons of tension released and almost feeling like a new person. Of course all my stressors didn't go away, but for that hour, it felt like they did. The tea/water, cookie and mints were really nice touches too. Not only was the massage great - but the place is so cute. The massage was in a private bungalow style room and while small, the atmosphere is zen garden. I loved the little store and the service from everyone. Also, there is a huge lot across the street that takes credit card (the meters on the street don't) that is only 25 cents per hour. That definitely helps make this experience as stress free as possible. Will definitely return. read more

I came in today for semi-permanent eyebrow makeup for the first time in my life. The procedure went well, and I'm hopeful that in 10 days my brows will look great. The Balensi website, and Jean-Michel himself to me, state that "The initial treatment requires two treatments approximately 2-3 weeks apart." I am beyond disappointed that my follow up appointment is scheduled for 7 months away because "there are no other openings." This is not what Jean-Michel told me, he said I would have a follow up in a few weeks. The fact that I was taken today and it was known that there was no opportunity for a reasonable follow up timeline should have been shared with me before I agreed to the treatment. It is unacceptable and unprofessional. I am a first time client for semi- permanent make up, I don't know what to expect as I'm healing, but I do know that I expect Jean-Michel and Balensi Spa to honor their commitments as stated on the website and verbally. I'm frustrated and worried; where do I go in a few weeks if it seems my progress is declining? I'm on a waiting list in case someone cancels, but this is extremely poor scheduling at my expense. I'm disappointed and shocked at how this is being treated. There is no effort being made to assure me that waiting 7 months is ok, is safe, happens all the time.. nothing. I explained all this to the receptionist on the phone, and other than that I seem to have no recourse. read more