Arshad was very helpful.and explained everything throughout the process . He looked for the best…read morechoice. Look for him when purchasing a car.

When a dealer does not attempt to open the room for negotiations, it means they have already…read morediscriminated against you and made up their mind they do not want to sell you a vehicle. You know it is discrimination when the vehicle has been on their lot for months, not days or weeks, and has not even been test driven to the point the battery needs to be charged for your test drive. I support non-franchise dealers before I do franchise dealers, but not when you practice discrimination.

cool place Loyd helped with my corvette just instead wish I used my own finances instead of…read morein-house other than that cool people and cool place no complaints

Sold me a SSR convertible. The top doesn't work, the "roof ajar" alarm won't stop ringing every…read more10 seconds. Won't return my call.

I felt very welcomed here. Never felt any sense of pressure, and Mark was very helpful with the…read moredecision making process. There is a great selection for all types of budgets and needs. The fact that they will be able to get the car that I'm looking for is a huge plus. I can't imagine anything else from an amazing dealership. I highly recommend all of my friends visit the lot before going anywhere else. Ask for Mark or Francis

Had a great experience here..Everyone was super nice they worked with my credit and income.I would…read moregive this place more then 5 stars if I could:)

Probably the easiest car buying experience I've ever had! I did pretty much everything online and…read morethe whole process was super smooth. It took me a while to decide on a car, and Ali, Isaac, and Ramil were great!! Ali was incredibly patient with me and never made me feel rushed or pressured while I shopped around. When I finally made up my mind, my car was clean, gassed up and ready to go- So was my paperwork. I was literally in and out in about 10 minutes! Thanks, Isaac!!! I'll probably spend more time taking it through the drive-thru car wash. There was absolutely no pressure to buy anything extra either. Even though I initially didn't want the warranty, Isaac answered all my questions and I ended up getting it because it made sense for me and gave me peace of mind for the next five years--not because anyone pressured me into it. They even helped get my rate down a little, which I really appreciated. And most importantly, I LOVE my new car!! I'm so happy with my choice and with the whole experience. I drove away excited about my new car instead of exhausted from buying one. Highly recommend AutoCity! Great people, zero pressure and such an easy experience!

This was actually my second trip dealing with this dealership. The first time, my son and I drove…read moredown to inspect a vehicle. While we liked it overall, we felt the price was a little high based on its cosmetic condition, so we decided to keep looking. A few days later, the salesperson contacted me and asked what price I was looking for. After discussing numbers, he texted me an out-the-door price that worked for me if I came back the next day. I made one final counteroffer, which he said the owner declined. I responded that we would still come the next day, and he replied, "I'll be here." At no point did he tell me that the previously discussed out-the-door price was no longer available. My son and I drove approximately three hours back to the dealership expecting to purchase the vehicle. After we arrived, we were told the owner would not honor the previously discussed price and that the dealership was sticking to the advertised price. We immediately left. The issue wasn't that my final counteroffer wasn't accepted. The issue was that we drove six hours round trip based on what we reasonably believed was an agreed-upon price, only to find out after arriving that it would not be honored. I understand that negotiations don't always end in a sale, and I don't expect every offer to be accepted. However, I do expect clear communication and respect for a customer's time. Had the dealership simply told me before I made the drive that the original offer was no longer available, I never would have made the trip. If you're traveling from out of town, I strongly recommend getting a written buyer's order or purchase agreement approved by management before making the drive. It could save you hours of driving and a great deal of frustration.

AJ is amazing ... just bought my newest truck from Millennial last week and zero complaints,…read moreprocess was seamless and expedient, I will definitely be going back for another vehicle for my child when it's time

I'm not sure how many stars to give. I really liked Mike, the salesman. He was very thorough and…read moretook the time to walk me through everything instead of rushing me, which I really appreciated since buying from a dealership was new to me. I decided to get the 3-year warranty, and everything went smoothly at first. A couple of days later, I had an issue with the car that turned out to be the battery. Replacing it fixed the problem, but when I told Mike, he said the battery was brand new and that he would "see" if they could split the $300 cost with me. I also mentioned that my passenger-side door doesn't lock automatically or respond to the lock/unlock buttons--it has to be done manually. He said he would talk to his supervisor and get back to me. I followed up the next week but didn't get a response. Two weeks later, I reached out again and learned that Mike no longer worked there. He gave me Aydin's number, so I texted Aydin right away but never heard back. I also reached out through the Millennium website but still haven't received a response. My husband called last week and was told someone would review the warranty, talk to their supervisor, and set up an appointment for 11/4 (today). When he followed up today, a new person said the same thing--that they'd "get back to us." At this point, I'm just really hoping for some clear communication and resolution. I do really like my car and felt the buying experience itself was great. Mike was attentive and helpful, even checking in those first few days when I had a small issue that was quickly fixed after replacing the battery. That made the later silence especially surprising. I just want my car to be working properly and safely, and to get a little follow-through after what started as a great experience.

Here's a short story of poor salesmanship. Back story- I…read morework a mile down the street from this place and I have been eyeing this specific truck for a little longer than a week and have been searching for an F150 to swap the powertrain into a Bronco. I have also looked at 2 other car sales lots on the same street one of them being Karz Plus. I walk in and instead of being greeted or asked what they can do for me, I have to ask looking at them both "who wants to help me" and I kid you not, BOTH salesman pointed at each other. Mind you they were sitting at adjacent desks and separated by a partition. So I point my attention to one since neither seemed interested in really helping. So I ask how much is the black F150. The salesman says "its already sold someone is already coming" then as I'm about to leave he then says "its actually not sold and for the right price though" then I ask "how much is it". Still yet he doesn't mention any pricing and says "I have to call the owner to see what we can do and how serious are you about buying" then I ask again "well how much is it" eventually he finally answers. After all that, 1) no salesman takes initiative 2) lied about it being already sold 3)couldn't answer a simple question after being asked 3 times. 4)couldn't actually be a salesman and was going to have to call the owner even though we hadn't even started making a deal yet. Karz plus greeted me, let me inside the truck and do a walk around. They made me an agreeable offer and financing and said they would be willing to work with me and my credit union if i do finance through them and gave me a printout of the carfax and the saleswoman even gave me her personal cell if I had any immediate questions. I have lived in this town my whole life so I have seen how these dealerships have changed over the years. The vast difference between both places is astounding and it really shows why one is expanding and the other isn't. I WILL NEVER GO BACK TO HERE AGAIN.

They raised the price of a truck after I called and offered to buy. This dealer is dirty.read more

Dear friends: I just…read morewant to recommend a business to you in San Diego and tell you why. The name of the business is Cyrus auto sales in Kearny Mesa. I first met the owner Dan about six years ago. When I was looking for a Prius. I realized he was a wonderful human being, but he didn't have the car in his lot that I was looking for and subsequently bought elsewhere. My daughter Casey also bought a Prius elsewhere but a few months into her purchase had a problem with the battery , I remembered Dan and took the car to him $600 later Casey had essentially a brand new lithium battery installed in her Prius. Those are the ones that you've heard can cost to $3000. He did it for $600 (replacing only bad cells)and the car ran beautifully. A couple of days ago my Prius started making the most God awful noise and shuttered to beat the band. I had an appointment in El Centro and asked a mechanic down there to look at it and he said it's in the engine. We're gonna have to get a new engine for you if you want to do that it'll be about $1500, 2500 to 3000 installed. I started looking for a new car and then I remembered Dan. I took the car in to Dan told him my tail of whoa. The car has now been driven 150 miles with this banging. Dan said I'll have my mechanic look at it and see what we can do. He said I would not put a new engine in it. It's too expensive not really cost-effective if I can fix it I will. If not, I will tell you . Today ( I took it in yesterday ) I'm picking up my car today for a total price of $300. My issue resolved. This is an honest man with a small business and if you're in need of a car or service, give Dan a call. You'll be doing yourself and Dan a service. 858-277-1028.

This review is 8 months over due…read more WARNING: if you ever want to get a used car through Cyrus Autosales, it pays to go to Toyota San Diego and speak to the manager there. Though you've to fork money out to have them do a safety/pre-buyers inspection on the car. If I had done that, I wouldn't have bought this car from this dealership at all. Dan passed off the visual inspection sheet from Toyota as a safety inspection sheet. That in itself is FRAUD and something that I actually consulted an auto fraud lawyer about. For starters , when I got my car and took it to AAA less than 12 hours after picking up and paying $10,200 for the car, it was leaking coolant and 2 error codes- one for the 12 volt and the other for the engine came up. Dan CLAIMED that the AAA auto repair shop I went to didn't know what they were doing. The window gears were also noisy and parts of the cars rubber were melted due to heat damage. The dash screen was also very brown due to heat damage. A Toyota estimate to fix that screen was between $1500-4000. Dan replaced the melted hatch back handle and fixed the leaking coolant but didn't address the noisy gears or the error codes. To compound issues, within 3 weeks of buying the car, my combination meter started malfunctioning. This happens when the combination meter blacks out (the part that shows speeds and hazard lights) and you are not able to turn your car on and off. Over the next 3 weeks it got so bad to the point that I could not drive the car to classes as it would not turn off. Dan OFFERED TO FOOT PART OF A BACK ALLEY FIX WITH A Junkyard Prius' COMBINATION METER. I refused as that would alter the odometer and have no guarantees of an actual fix. As such I ended up having to tow my car to Toyota San Diego for service. Turns out the same error codes pulled up by AAA were pulled up by Toyota. My coolant valve was not properly supplying my engine with coolant and that's why my engine light kept coming up and one of the two error codes was for that. At that point I couldn't drive my car anymore as it would not even turn on. The other error code was because my 12 Volt was fried and needed to be replaced. In the process of Toyota replacing my combination meter, most of the frames holding my aircon vents crumbled and they had to replace all the vents. To sum it up, within 6 weeks of purchasing my car, I had to spend almost $1800 just to make this car safe to drive. I also found out that I overpaid for the car as when I tried to sell the car to Carmax even after fixing all the problems, they only offered me a paltry $5k for everything. I was told by the manager that they wouldn't sell my car for more than $8k (vs the $10,200 I paid). As such, I have decided to retain this car even with more potential problems due to the car's poor maintenance prior to me buying it. He also sold me a regular Prius control instead of a smart key which is what my car uses. If he were truly that "Prius expert" he calls himself, surely he would not have sold me the wrong key. I did return that key to him. Please be careful if you'd like to buy a used Prius from him. Don't let these nice reviews fool you. Speak to Toyota San Diego about the car you are considering from him.

Recently, I bought a car at Courtesy Chevrolet. As part of that process, they encouraged me to give…read morethem a try for my first service appointment. Well last week, it was time for that. I made an online appointment. It couldn't have been easier. There is no way I could have forgotten about this appointment. They must have texted or emailed me 5 times in between the time I made my appointment and the date of my service. So of course I missed my appointment. Hahaha just kidding...I was there right on time. I pulled into the service lane and Aubrey was out to greet me before I even had the car in park. He went over my needs and gave me an estimate for the amount of time it would take. You guys....he tole me an hour to an hour and a half and my car was done in 50 minutes. Aubrey went over everything that was checked on with my car and he made sure I knew what to focus on with their print out. I was very impressed with this visit. The waiting room was small and clean with WiFi, a tv, and a coffee machine. They took really good care of me. This place is a hidden gem!

7 days for a check engine light diagnostic. The only updates given were "no update as of yet…read more Thank you for your patience" When I did get a report, I asked if the parts were available and for a time estimate for repairs. Again I got no answers just that my car had to be assigned to another technician in regards to an oil leak and thanked for my patience. No answers. No one ever called me to discuss diagnostic results. Just a link to a report with suggested repairs. We used to bring our car here for everything but it has really gone down hill in customer service. I ended up just picking up my car and taking it to another repair shop.