I got the key for my new place tonight, but I put it in the bad handle. Only house key = stuck. The first place I called never got back to me, but this dispatcher told me a price and a time. It was not as cheap as I would wish, but the locksmith showed up on time and popped the bad lock core out right away and extracted the key. I'd call them again - not bozos. read more

It's not that they could set up an appointment for this afternoon, or that the guy really did call when he was on his way and it really was when they said it might be. No, it's that he fixed the lock. Not replaced or rekeyed, but fixed it. My hundred year old door locks will go on! And at a time where frankly, we can't afford to begin the conversation about replacement.... Thanks. Thanks. Thanks. read more

Locked my keys in my car like a dummy... Called up Lock & Key and they showed up at my location in literally 5 minutes. Fished my keys out in no time! Super nice people. I highly recommend contacting them if you ever happen to be a dummy like me. read more

I love my Ballard businesses and you should too. I wanted to rekey my house locks and never having done that before, was sure I was in for a whole involved process. I couldn't have been further from the truth with Ballard Lock & Key. I called the shop this morning around 10AM and by 11:30, I had three new locks! The price was reasonable and the service was top notch. It was that easy. I hope I'm never locked out of anything but if I am, I know I can count on Ballard Lock & Key. Thank you! read more

They are a little hard to get on the phone sometimes, but they did good work at a fair price. They get the 5 stars because they came out and overhauled an old lock for us after it stopped working 1 week after they re keyed it. Fact is that they probably didn't have to do that for no charge but happily did. Courteous. read more

When our office was broken into on the 4th of July, I put in calls to several area locksmiths to re-key the building ASAP. Not only was Ballard Lock & Key the only one who called me back, they were on site (on a holiday!) in around an hour. They quickly installed better, safer dead bolts than we previously had, made a new set of keys for my whole staff, charged a very reasonable price, and were on their way. They were friendly and professional, and every key worked great. Could not recommend them more! read more

Top notch. These guys are fast and friendly. Highly recommended.

We called Ballard Lock & Key a few months back because our door latch was kinda stuck. Well, after a few months, the handle loosened completely today. We called Ballard Lock & Key and they came within the hour, fixed the door handle (it might also be on it's last leg), gave our toddler some keys to play with and now on our go to list! Thank you, Bob, for the quick reply, top notch service and commitment to quality. Continued success! read more

My house keys fell off my larger key chain, and as soon as the front door closed, I knew I was in trouble. Called Ballard Lock & Key who promised someone would arrive within 40 minutes. Sat in the sun reading my Kindle, and sure enough, just about 40 minutes later, one of their guys showed up and had the door open in a jiffy. Priced competitively, excellent service! read more

Amazing service! I called Ballard Lock & Key an hour ago to replace a lock in my home. Eric said they could be here in 45 mins (showed up ahead of schedule) and completed the replacement in less than 15 minutes. An hour ago, I was in need and they quickly they came in and did an amazing job! Couldn't be happier! read more

Super helpful and efficient! On Fourth of July our Ulock key broke off in the lock meaning our bikes were stuck locked to the bike rack. We were concerned that we wouldn't be able to find a place open since it was 5pm on a holiday but within 10 minutes of calling Ballard Lock & Key our bike lock was sawed off and we were ready to go. So thankful they came to our rescue and can't recommend Ballard L & K enough!!! read more

Great Service!, I got locked out an hour away from home and they showed up in a matter of less then 10 minutes,Reliable service, Super friendly, and very very quick service , I recommended Ballard Lock and Key 100%! Myke Singleton read more

Love this "mom & pop" business. I love their model of customer service. Can I get a hip hip hurrah??!!!

My husband was in Seattle and locked his keys in his car at 7am...I called Ballard Lock and they answered the phone and got there very quick and had him on his way. Great, quick service!! Thanks:) read more

Wow, these guys are great! They were able to get to my house within the hour and give me as many keys as I needed... Just awesome.

Gave me some great advice for a troubled lock on a storage unit. Fixed up current locks on home. Free advice. These guys are honest and reasonable. Great Experience. read more

Bob came to the rescue when I got locked out! He was at our home in less than 15 minutes from the time we called. I won't call anyone else if this were to happen again. Ballad Lock & Key is the one to call. read more

Ballard Lock & Key is great. Our daughter lost her car keys with the house key on it. Whoever found it (or stole it) stole her car. Ballard Lock was quick to come over and rekey all the locks in the house. Fast, friendly, efficient service. A big thanks to Bob and his team! read more

I had thought I was going to need two new deadbolts for my security doors. When Erik got here I was told he could just fix them! I was expecting a much more expensive visit. I could have totally been taken advantage of, instead he has my lifetime referrals. Oh and he was in my house in an hour! read more

Thank you Bob was locked out of storage unit while I was out of state for the movers were there, he helped my dad and myself out big time! He got there right away! read more

They are awesome. Friendly, efficient, a great local business. I've used them twice when I've locked my keys inside my house. That's never fun but they make it painless. They get there as soon as they can and will let you know when to expect them. I can't say enough good things about them. read more

I locked myself out of a condo and figured my afternoon was gone. After I called BLK they were onsite in about 15 minutes and had the door opened in another 5 minutes. Super fast professional and polite. Great service! read more

We had just moved into our new home when we discovered we couldn't use a bathroom because the privacy lock was stuck, and the usual methods to open it didn't work. We made one call to these folks, and staff came out quickly. He took apart the mechanism and found that it was nonfunctional. Luckily he had a replacement part in his truck, so he was able to repair it right away. As he was leaving I asked about the bolt for our front door. He took about the flimsy short screws and put in much stronger ones so we feel safer now. Their prices are quite reasonable. Highly recommend! read more

I locked my keys in my car one cold winter night and thought about breaking my window out but called Bob instead. He came out to my car in the stadium district late (really late ) on a Friday night in January, was there within 20 minutes and had the job done in another 10. Great service ( and cheaper than breaking out a window ). read more

I've used Ballard Lock and Key twice now and they were wonderful each time. The first time, my car, wallet, and keys were stolen. They were came out in no time to change my locks. The most recent time I had been missing my keys for a few days and thought they'd been lost or stolen. As they were taking apart my lock I found them, and they put it back together with no charge. read more

This place is great. They fit me in the same day to come out to my place in Greenwood and rekey my locks and install a new deadbolt. They seemed really busy when I called them so I think I got lucky with the same day appointment. Erik arrived on time and was very professional and courteous, and he worked super fast! It only took him about an hour which was great. Highly recommend Ballard lock. read more

When I needed to get my scooter key duplicated, I walked in to Ballard Lock & Key (without calling first), and I was helped right away. He took my key and the blank and copied it immediately and expertly. It was incredibly fast, and he was very accommodating. Great experience, highly recommended. read more

Outstanding customer service! Bob came to the rescue after I locked myself out of my apartment on an early Sunday morning. Response time was under 20 minutes, and he had the door open in record time. Was great to chat with as well. I will definitely use them again...as I have a penchant for locking myself out of places... great to know I have a reliable go-to! read more

Locked myself out of the house today (Saturday early evening) and luckily had my cellphone with me. I called Ballard Lock & Key after seeing all their good reviews - Bob said he'd be over in 30 minutes after he finished another job. He even called when he was on his way over to give me a heads up that he'd be there in 5. He was efficient, good natured, didn't make fun of me for locking myself out, and got me back inside in no time. Hopefully I won't need their emergency service again, but I highly recommend Ballard Lock & Key! read more

Awesome!!! Ballard Lock and Key is A+!! Bob is the best, re-keyed my doors and fixed two of them to close better. Appointments are fixed, no 2-4 hour window. If you want a great locksmith, stop looking and call Ballard now. read more

Bob, the owner, gave THE best service I've ever had when comparing to ANY Form of service. He came and saved me from being locked out and re-keyed for the best price in town. Highly recommend local business!! Thanks Bob & right hand woman read more

This is one of the must see place in Seattle. It's really cool. You can see salmon jumping upstream here.

I have a horrible tendency to lock myself out of my car (and house), but luckily Bob has been able to rescue me (and my brothers) several times. He's always prompt and professional, and the price is right. I wouldn't call anyone else. read more

Me and friend were stranded in a parking lot cause we lost our keys to the car. The owner Bob drove by and helped us unlock the car in 10 secs . We are very greatful and recommended every one ! Thanks Bob ! read more

These guys are amazing and super helpful. Bob pulled up to us in a parking lot after my friends keys were stolen. He automatically opened it for us and gave us a number for towing and his own service to make a new key that night. Great service and hospitality! read more

Quick, professional and friendly... the magical combination of locksmith qualities! I called to have someone come out to change a few locks and make some keys. They sent someone on the day I requested, at the time I suggested. He was on time and got the job done quite efficiently. It's not every day that you need a locksmith but if you are going to have someone do this type of job, get it done right! read more

Just needed a couple key copies - still expected to wait at least 10 minutes from my experiences at other places. But he literally made the keys as he rung it up on the cash register - boom, done. Love it. read more

great guys, good quality. good problem solvers.

I've used this company twice in a pinch, and they have been responsive, courteous and fairly priced. In fact, I just called them today to rekey some locks for my rental house in Queen Anne and had a good chat with the owner, Bob. Highly recommended. read more

There are three ways for mobile locksmith businesses to make money. 1) Make their money through contracts and deals with Condo Management firms, 1800-locksmith numbers etc and 'lock-in' unsuspecting boards, homeowners and renters through 'preferred pricing' (basically, you dont have an option) 2) Flood Search enginer, listings etc with search engine optimized pages and/or sponsored Ads. Usually this is the domain of nationwide scamster locksmith agencies that subcontract the work and take advantage of your situation. 3) Do a good job, are honest and competent and base their business on trust and local referrals. I'm glad to say, as a homeowner and President of a Condominium Association, that these guys belong to the last group. I called them 2 years ago when I was locked out of my Unit. It was late, they came quickly and let me in/changed my locks and their rates were 1/3rd of the other emergency locksmiths. Most people find those numbers from their phone while in a rush as they are locked out and are basically fleeced. Last night we had an attempted break-in the building. The 'lock guard' was pried open. The Condo Management firm for our building asked me if they should send a locksmith. When I asked how much they would cost, I was told 150 just to come out plus 150 per hour labor and additional costs for parts. They insisted that it was their 'preferred' vendor and this was the best rate possible as it was the weekend. A lot of the vendors also charge you for a full hour if it's more than 30 mins into the clock. What did I do? I called Ballard Lock and Key. Although their schedule was booked, they fitted me in within 2 hours. They asked me to send a photo of the damage, and informed me that it was 68 or so bucks to come over, something similar per hour for labor (which ended up only beingy 30 mins). All in, with parts it set us back 150 instead of the 500 the management firm said it would cost. Polite and fast as well. I exposed the management firm for their incompetence right in front of all the home owners. These guys are a must have in your phone book IMHO! read more