My husband was looking for a sleek laptop briefcase and we found the perfect one at Montblanc in…read moreTyson's. Our sales associate was super friendly and even provided us with some sparkling waters and restaurant recommendations.

I'm a huge fan of Montblanc as a brand and I've been collecting their fountain pens for over twenty…read moreyears. However, the service at this particular location was so poor that I'll never go back. When I requested an exchange of a fountain pen I'd purchased the week before (nibs are peculiar, I get it), I was kept waiting for over an hour with no explanation and then told I was not allowed to make the exchange. This boutique has entrusted children to do adult work and they're simply not up to the task.

I had a belt that my son bought me when he went to Europe. It broke. I would normally throw…read moresomething like that out, but given that my son bought it for me and had some sentimental value, and I brought it to Bedo's a couple of days before Thanksgiving. I was told it would be done in two weeks and I never got a call. I dropped by today out of curiosity and I saw they're closed for the entire month of December. That would've been nice to know when I dropped it off. I still don't have it back. I haven't gotten a call. I haven't gotten a text. At least they were nice enough to put a sign up on their door saying they're closed for the entire month. I'll update once I get it back.

I recently had a pair of Florsheim Yuma Loafers, which I purchased in 1983, completely restored by…read moreSteve Doudaklian, who owns Bedo's Leather Works. The shoes were in miserable condition. He painstakingly refurbished them, replacing the heel and every other component that showed any sign of deterioration. He featured my shoes in one of his latest videos. Rarely do you see such a wondrous piece of art. I'll have these shoes for the rest of my life. Thank you so much, Steve and Bedo's Leatherworks.

Love this BV location - the SAs allow you to peruse at your own leisure, no pressure, and readily…read moreavailable for any questions/assistance. They do have a great selection of their bags, luggage, accessories, and shoewear - We were looking for a particular shoulder bag and a wallet, and they had it well in stock. Well-organized and well-made items! +friendly SAs +well-organized

For as long as I can remember (& I am 61!) I have always loved Bottega Veneta products. My first…read morepurchase was in Italy. My amazing fiancé bought the most stunning wallet for me about 5 years ago & of course, I didn't take care of it as well as I should have and there is wear & tear around the edges but still very functional and beautiful. Took it to Tysons Galleria to get the snap fixed & I was treated like I was also going to spend $5000 there. The genuine hospitality and service- Second to none. Safety measures in place & felt very safe. You can bet that I would go there first to buy anything again. The new designs & colors are fabulous too! Side note : my EX husband bought me a beautiful Bottega purse for my 50th & I'm SURE it was with my money (no side story but bet on it) and when we divorced I didn't want anything in my house that reminded me of him. I put it on The Real Real & it sold right away. So it should bring joy to someone else!!

I went here to look for a congratulatory gift when my wife found her current job (first one in…read moreAmerica). Figuring that the Leather Store would have a bunch of day planners, in I went to peruse their stock. Variety? Plenty of it. But what they don't advertise is that they're a clearing house for discontinued or lightly damaged goods. If you're a bargain shopper, this can be a place with good potential. But as a guy who was looking for something specific and nice to last at least a decade, this wasn't it. Honestly, I was horrified when I bought a folio only to discover that 1) the calendar inserts were from 2006 and 2) that you couldn't order replacements since Tumi discontinued that style of binding. Yeah, non starter man. At least they accepted the refund without much of a fuss (just dour looks and pouting). Only reason they got a star back.

Hm, I didn't realize they act as a clearinghouse for imperfect stuff--everything I saw looked fine…read more Definitely a good spot to check out for luggage, laptop bags, travel-related stuff, etc.

David was great! I called ahead to be sure they had the watch I wanted. He took time making sure…read morethe fit was perfect. Highly recommend.

I am familiar with & like Shinola products. I have had unusual unsatisfactory experiences at this…read morestore. I purchased a replacement wristband for my watch. I later found that a similar style & material band is about $100 cheaper on Amazon. For battery replacement, they don't do that in the store. Your watch has shipped to a store out of state for battery replacement, for extra cost. I hope they will improve their service & value for customers. The traffic I witnessed in this store was rather slow compared to other Shinola stores.

Came into this Saint Laurent in search for my first designer bag We were greeted by Veronica who…read morewas super patient as I asked to see various styles and sizes. She gave us her input on what would suit my needs best. I ended up going with a different bag than the one I thought I wanted originally but would better fit my lifestyle, per her recommendations. I'm super excited to start wearing my new bag! I got the Kate, small, in gold.

We were greeted by Veronica. She was incredibly patient, sweet, and so helpful. Gave us amazing…read moreexperience and great customer service!!

I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Brought a beaten up leather Gucci purse back to life! They exceeded my expectations by far…read more They also added the sole protective surface to a pair of CL red bottoms which also turned out nicely.

I stopped by the mall to pick up a few things from Gucci and Tory Burch but decided to go into RL…read morebecause I saw a cute purse in the window. As I went in the store, there was an employee on an iPad or phone and she looked at me over her eye glasses and then just kept on doing what ever it was she was doing. I found the bag I was looking for and then turned and saw more bag so I started looking at them and actually found a really cute one. I was just about to ask someone to help me so I could purchase it when another employee walked up to me but just stood there and stared at me. So I put the purse down and walked out. Very weird! I'll never go there again. I thought about buying the bag online because it was really cute, but I don't want any reminders of my experience at this store.

I find every time I go in, the staff clearly ignores me. Perhaps because I don't wear designer…read morelabels. For example, I walked in and was looking around. The woman associate was in a laptop siting on an ottoman. Did not acknowledge me at all. The floors are wood and you can hear when people enter the tiny store. Once my mom entered the woman perked up and greeted her. Still didn't move from the ottoman and continued to work. Yes she did work at the store. The men are always more friendly. I was actually greeted by one as I walked in. Gasp. The women are horrid. I avoid this store it's not worth it and clearly I'm not worth their time either.

I really like their selection of clothes And their…read moreemployees are very nice and helpful.

As the hunt continues for a formal dress for the kiddo, we ended up here after visiting another…read morelocation. I am glad we did because the hunt officially ended here as the "dress" was found at this location. The formal section is not as extensive as their other location but it was plentiful and they also carry plus size dresses as well, making them more inclusive to whoever may visit. Unlike the location in Pentagon, they have more dressing rooms which is a huge plus!!!! So there is not an extensive wait for a room. The ladies here are sweethearts as they periodically checked in with us to see if we needed anything and assisted in getting a few dresses down. They were always accessible and even assisted with recommendations throughout our visit. Check out was a breeze and if you do buy a dress, they have garment bags for them as well.

Not open - Twice 2 wasted trips!…read moreHours listed here and on their website is not correct! Then went back at 11 am when another store told me they opened. Had to shake the door because the 2 people in the store had not opened and it was 11 am. Another customer was patiently waiting as well.

Who doesn't love a Coach purse? They are beautiful,stylish, and wear like iron. The nice thing…read moreabout a Coach bag is it never goes out of style. I have my first black Coach purse and even though it is 4 years old, it still is timeless and elegant. I had the chance to visit the Coach store in Tyson's Galleria mall. As soon as you approach the outside door there are two trendy bird like mannequins waiting to entice you inside. I was surprised to find gorgeous Coach shoes covering one wall display. Then, I viewed Coach sunglasses and wallets adorning another wall. The salespeople were helpful and sweet. They did not try to convince you to buy their product. They didn't have to, because the Coach pieces sell themselves. The store was modern and designed to showcase the variety of Coach products. It was love at first sight and I was thrilled to take one of their new bags to my house, where it joined the other family of Coach bags waiting for them.