I have a big dog that doesn't like other dogs. They are very good with her and they love her…read more We are going back for a nail trim next week.

I have never had a more honest veterinarian than this man. All the techs and front office staff…read moreare awesome. My 14 year old adopted baby is still getting the zoomies and likes to play chase. They don't over treat to make more money. They are up front, honest, and a pleasure to deal with.

I've been to pet ER. I've been to Towson veterinary next to Towson diner been to Hunt Valley…read moreveterinarian and numerous ones close to Parkville Hospital and I would put them at the best the most reasonable and don't take the corporate approach or they actually really care unfortunately this business is becoming all about profits and these guys are not like that. Of course they gotta make a profit but they're more than reasonable. I was very happy with their services and they did the correct diagnosis. Highly recommend.

I have two GSDs. Dr. Mangini and his staff are wonderful. The best thing is, he knows when to refer…read moreyou to a specialist rather than trying to treat things beyond the scope of his practice. i.e. My girl Karla, had a heart murmur and he quickly sent us to a Cardiac Specialist and saved my Karla's life. I have been with Parkville through 6 GSDS and will never go anywhere else.

We have been taking our boy kittos to Warm & Fuzzy for 8 years and have always loved the service…read moreDr. Urie and her staff have provided. We originally stumbled upon W&F when Pulaski Veterinary closed it's doors and the vet we were seeing there transitioned to W&F. From annual checkups, to life threating emergencies, W&F have always treated our boys with the utmost care and professionalism that can be hard to find in this industry. The facilities are immaculate and inviting, with the business most recently expanding it's footprint. Pricing has always been reasonable and transparent, which is appreciated as Vet bills can certainly add up in the case of emergencies. Overall, highly recommend for any of your 4 legged friends!

Wow! the price of this place is crazy. We had a visit with our animal having a sore tooth. Over…read more$500.00 later I walked out. I got an estimate this eventing for over $3,700 to have a tooth extracted. Are you kidding me? The place is slick and fancy. The staff are friendly.

We had attended the adopt-a-thon which was amazing! We have 5 pets all in need of rabies shots, 3…read morein need of microchips. The staff were absolutely incredible, patient, understanding and very, very efficient! We were in and out in about 30 minutes, and all was done for 45 dollars. I cannot stress enough how much of a great deal this was, nice and affordable. We will be attending again!

This will adopts out anything! Be careful! They will give you a sick dog. Most of the dogs have…read more kennel cough and are filthy. Plus they are definitely a kill shelter.

I WILL be reporting DR. PINEAU to the state board and I advise everyone who has had this kind of…read morenegative experience to do the same. He should not be allowed to provide any kind of veterinarian services if this is how he chooses to conduct himself. Took my dog in because he was feeling sick and not eating in February. Dr. Pineau (the ONLY doctor who works there) said he had a high white blood cell count and was trying to fight off an infection. Sent us home with antibiotics. As my dog is taking the antibiotics he's still not eating, so I call back about that, Pineau gives me prednisone. I go for a follow up appointment and get another blood test done, and he says my dog is still battling this infection with a high WBC, gives me a different kind of antibiotic and tells me to keep him on the prednisone. All the while my dog's eating has still been low, and at this point he's lost like 10-15lbs. I go for another follow up, but this time my dog's legs are hurting him really bad, like he won't even walk. So Pineau takes him in the back, gives him two pain shots (without consulting me) and comes back and tells me the pain is in his hind legs, and that the shots should help, and that I should give him pain pills for 2 weeks. Two days later I get the blood test results and Pineau says his WBC is good now, my dog should be all better if he just keeps taking the pain pills. The next morning I wake up and my dogs back legs are so weak he can't even walk. I take him to an ER and the ER doc gets my medical records and is SHOCKED by the fact that my dog had been SEVERELY anemic the entire time I was taking him to Dr. Pineau and he NEVER said anything about it. Not only that, the white blood cell count that he was so worried about? Wasn't even in the high range until my 2nd blood test. She scanned my dog's bladder to see if she needed to put in a catheter (because he couldn't stand to pee), and found his spleen was riddled with nodules (presumably tumors), and said that all of these things are signs of a cancer in the blood, and that my dog would have a few months left at best... So I had to put him down ONE DAY after Dr. Pineau said he was perfectly fine. This vet is a disgusting human being who stole the last little bit of time I had with my dog because he lied straight to my face with no remorse. I'm not sure if it was because my dog was a rottweiler, or I was a young black woman who he thought was just too dumb to know any better, or if he just didn't care, or a combination of all three. P.S. To the nice lady at the front desk who always remembered my name and my dog and when our appointments were? You're the best. Please find another place to work because I won't stop until I've gotten justice for my dog and myself.

UNPLEASANT & VERY UNPROFESSIONAL EXPERIENCE…read more After reading most of the relevant reviews on this hospital, it appears they used to be good, but the service has declined after certain doctors left this practice. I experienced that today with both doctors, Dr. Pineau & Dr. Bradley. Both doctors are extremely unprofessional, dismissive, rude and disrespectful. My 12 year old, 10lb chihuahua required service. When I made the appointment, I informed the receptionist that he is aggressive (as many of chihuahuas are) however she did not give any specific instructions while making the appointment. When I arrived and checked in, I asked the receptionist and vet tech if they wanted me to muzzle him before they took him back. The vet tech went back and gave me a long leash and I told her I did not know how to use that as a muzzle, so she took him back with no muzzle. I heard my dog struggling in pain with them in the back, then Dr. Bradley brought him back in the room VERY hostile telling me I am going to have to take him else where because he is trying to bite the staff... When I tried to speak and tell her that I offered to muzzle him multiple times, and the vet tech stated, "it was ok", she then kept interrupting me while I was trying to talk. She then asked me where he was seen and has any other vet hospital declined services. When I told me no, she then asked, "Well why did you come here". This woman wanted to argue because she apparently hates her job. It makes zero sense that they will decline services to a 10 lb, 12 yr old chihuahua but literally while I was getting checked in, they did not decline service to a 60-70lb shepherd that came in with a e-collar growling. That dog is larger and came in the lobby growling. My dog did not growl not once in the lobby, he's only aggressive towards anyone handling him so make it make sense. I had to tell her to let me talk because I am the client for her to finally shut up for a second so I could talk. I expressed how she was wrong for coming in the room hostile without offering options such as we will bring out an e-collar, muzzle or do the services in the room to allow the owner to handle/restrain the dog. After she finally got the correct type of muzzle and brought in the room, she already made everything hostile and was still being rude to me, I was not going to allow those people to service my dog from that point. I went back to the front and asked to speak with another doctor or manager. She took me back to the room where I tried to report how rude Dr. Bradley was towards me but Dr. Pineau also got dismissive and even flicked his old hand in my face. These private owned, hole in the wall (the place literally has bullet holes in the walls) vet hospitals are the ones you want to stay away from as the can operate on their own beliefs and feelings. The franchise hospitals have to maintain professionalism, provide customer service, and work with/accommodate the clients. The doctors at Aardmore do not care. Pay for quality if you love your animals.

This place is terrible. Every time I pick my dogs up from boarding, they smell of urine and their…read morefur is crusted in it. You could never go back and see the boarding because you have to make an appointment and my guess it's because it stinks back there. I know they give baths before pick up, but they have to because the dogs must sit in their own urine as long as they're there. I even noticed a sign on the computer, reminding the team to give the dogs water over the summer because there had been dogs boarding without water for the weekend. I need a new vet. Expensive, horrific boarding.

Absolutely horrible customer service! Tiffany at the front desk is atrocious and rude!…read more I will start by saying I am a seasoned dog owner, I've had my dog for 12 years. My family and I moved to the Towson area from PG county earlier this year. Transferring from our previous office Union Vet in DC- whom we loved. Towson Veterinary Hospital is very convenient to our new home, and my hope was that we'd found a new home for vet care. I was incredibly wrong. Today I noticed that I was charged for a wellness visit after just having a wellness visit 3 weeks ago- this fee was assessed for booster shot administration, and apparently because it was a Saturday appt there was no way around it. The issue I have is that nobody in the office communicated this to me at the time I made the appointment. Nor did anyone tell me that I could have scheduled my dog for a tech visit on a weekday and avoid the fee. Upon calling them to communicate my concerns I was met with defensiveness and attitude from the front desk staff, Tiffany. Ultimately she gave me excuses as to why I was charged and told me it was my fault that I didn't book a tech visit. I asked for her name and the office managers name and she replied, they aren't in, the doctor is in a visit and I will have to wait for a call back- and she hung up the phone! I promptly called the office back and spoke with Rachel, a very kind member of the front desk staff, who has excellent customer service skills. She was very transparent about the issue and has assisted me with sorting things out. She will put me in contact with the office manager early next week and the expectation is that I will receive a refund for the wellness visit- that my dog didn't need- on Monday. Despite Rachel's efforts, I've requested my dogs records and I will not be returning to this office for future care. As a new member of the Towson community, I can confidently say I've had wonderful experiences thus far. This has been an exception to that and I can only advise that pet owners in the area AVOID!!!

This was my first time at this vet, and honestly, the experience was disappointing and…read moreunprofessional. From the moment I got there, the front desk kept referring to my dog as a returning patient, even though I said multiple times he was new. I had already sent all his paperwork ahead of time, but they claimed something was missing. It felt like no one actually read anything or paid attention. The doctor never introduced herself or asked for my name--I had to ask for hers. That alone gave off a bad vibe. On top of that, the nurse tried to do a urine test from a sample he left on the floor, and later the doctor told her it was contaminated. It made me question how trained the staff really are. Then they labeled him as a sick pet even though they already told me to go to urgent care. And the last straw was when I tried to schedule a follow-up and the same girl said, "She can schedule it whenever she can afford it." That was so out of line. Who says that? It just didn't feel professional or respectful. I won't be going back.

There are very good vets there! I have to laugh when I read some bad comments here! Mainly because…read moreof the deposit to guarantee coming! That's easy to understand! Because if people just don't come, why should the vet lose money? And if you cancel in time, you'll get your money back! And for other animals that urgently need an appointment, then have to wait because other pet owners have an appointment but don't show up? Be realistic! The system is good! It's important to me to have a good clinic for my cat! This is the Rosedale Hospital, everything else is unimportant! The staff is so friendly and helpful!

I have been going here for over 6 years. The whole staff is always very welcoming and friendly. I…read morewill recommend them any chance I get. Thanks for always caring for all of my animals!

We had our first vet appointment at Northwind Animal Hospital this week and so far we are really…read morepleased! We got checked in really quickly and the clinic looks nice. Laura Jean was the vet assistant and she was so great with our cat. She really loved on him and he wasn't afraid of her at all. I hope she doesn't mind that I took a photo - it was just such a cute moment when she held him. Dr. Lentz was a really nice and knowledgeable vet and took time to answer our questions. She trimmed our cats nails with ease. The whole appointment was quick but we got everything we needed. We found out our cat has worms and they were prompt in calling us and getting us the medication. We're still waiting to hear about the blood work but so far so good with this office.