Worst ever. Consistently applies payments wrong and is unresponsive. As often as payments are mis…read moreapplied it seems like they are just trying to find ways to apply late fees and add interest to accounts. Branch hours are extremely inconvenient and they often are closed during normal business hours. Do not recommend

After more than 25 years with NCU I am leaving because of rude treatment by staff at the flower…read moremound location. I had both daughters and a granddaughter open accounts at NCU and we are all in the process of moving our accounts.

Kandrea and Jlyssa are the BEST! Always get the job done right and will warmth and professionalism.read more

I've been a member of this system for 4 decades. Before there was an Irving branch, I travelled to…read moreDallas Teachers Credit Union in southwest Dallas. Thirty years ago I followed this credit union to Irving on Belt Line and then on to 161. The new branch has all new furnishings with the EXCEPTION OF their 20 year old coin sorting machine. Now, guess what's been "temporarily out of service" for over two weeks. For the last 5 years, it's been impossible to get a human employee on the phone. Calling customer service is a never ending automated system designed to make you give up and hang up. Before I drive 10 miles one-way from south Irving, I'd like to be able to make a 20 second call to the bank and ask, "Is your antiquated coin machine working today?" Are YOU looking for a new bank? I recommend looking elsewhere. I will be.

We love out Mercedes SUV. However, we are very disappointed in the handling of the financial…read moreservices related to the lease at Walnut Creek Mercedes and Mercedes Financial. The sale and finance team at Mercedes Walnut Creek could not explain the finance rate & APR for the lease and could not do a cost trade off analysis of buy vs. lease. I expect more. I asked them to help me with getting billing statements online from Mercedes Financial and they essentially told me that I was on my own. It is virtually impossible to get through to customer service at Mercedes Financial. Good luck. I have tried 4 separate times and after about 20 minutes holding I hung up. There was not even and option for a call back. I have set everything on my Mercedes online account to receive online monthly bills. I not only don't get them but I don't get a receipt from them when I send them the monthly money. If I don't pay for 2 months, guess what, I here from Mercedes Financial. I suppose they are determining if I am a default risk and are preparing to do a repo. I just want to receive online invoices and receipts. No luck. Never a problem with Audi.

mbfs worst financial service too many overcharges late fee $195 a month in october i asked them…read morechange my due date because i am receiving pay check not weekly anymore i will receive by weekly till now supervisor didnt call its 3 month they didnt change due date to do late fee charges share money i will recommend people do not dofinance with mbfs specially 1 800 654-6222 customer service totally uncare never keep people happy at all huge charges huge interest huge late fee charges they dont care how many years you with them

Worst company ive ever attempted to do business with. They gave a pre-approval then Final approval,…read morethen purposely let it pass the expiration period so they could decline my loan request. Now I loose my deposit thanks for just costing me money rock solid ill be telling everyone I know not to use this company.

this is a place you want to avoid !!!!! the are going to treat you like garbage before and after…read moreyou sign just read the other reviews on here they are true , they will not provide documents , they lie and will act like they are doing you a solid when if fact you are gonna get ripped off in the end worst financing company ever stay clear of this place , they need to be investigated by texas whats funny is the response they try to make the company look good and as customers we are the problem

I started a petition against the business. if yall would like to sign feel free too…read more https://c.org/R9pGGsRDrJ they really are scamming people. If I could give zero stars, I would. My experience with Exeter Finance has been frustrating, stressful, and completely unacceptable. After my vehicle was repossessed during an active dispute, Exeter ignored multiple cease and desist notices, provided inconsistent payoff amounts, and refused to respond in writing only speaking over the phone. Don't get everything in writing from them. The balance on my account changed multiple times without explanation, and I was not properly notified about the repossession or account status updates. They also altered communications, including changing the wording of my cease and desist letter which is both deceptive and unethical. Credit reporting has also been inaccurate, with one bureau showing a different balance and payment history than another, and remarks marked "resolved" while the dispute is clearly ongoing. (yall really need to document everything. And get ready for a lawsuit. They have a track record and they will not silence us) I've filed complaints with the BBB, CFPB, and state agencies, and I'm not the only one. There are hundreds of similar complaints from consumers around the country facing predatory lending practices, poor communication, and unfair credit damage. Avoid this company if you value honesty, transparency, and your financial well-being

I would never recommend financing through Exeter Finance. When my car was repossessed, my…read morebelongings -- including expensive personal items and my boyfriend's property -- were stolen. I reported this immediately and was treated with complete disrespect by a manager named Jennifer Delcourt. Instead of taking my complaint seriously, she spoke to me in a condescending and unprofessional manner, even implying I couldn't have owned the items I reported stolen. I've sent multiple emails and filed complaints, but Exeter has failed to respond or provide any meaningful help. It feels like they are avoiding leaving a paper trail because they don't want to take responsibility. This experience has been traumatizing and shows how little Exeter values its customers, especially minorities. Please think twice before financing with this company -- they do not protect your property, and they do not treat people with fairness or respect.

This was well um a stressful but at same time great experience. Stressful due to me being sick and…read moretrying to make sure I understood what was going on so forth. But, overall I would highly recommend this company for everyone for car refinance it is incredibly easy the representatives are wonderful! Sarrell she is a champ. She dealt with me and my nonsense and we got it done and it feels awesome. PLEASE if you need car refinance Openroad Lending is the way to goooooo!! Thank you again for all of your help!!!!!!!!!

They have been sending mail to my house for months saying I'm approved for a refinance and also…read moreemailing me and when I finally take the time out of my busy day to talk to them and send them my documents... they tell me I'm approved and then the next day they tell me I'm not approved. STOP SENDING MAIL TO MY HOUSE!!

Great place to get lost at. Lots of options so be sure of what you want so no one can change your…read moremind. I was able to work the deal over the phone which was nice because no one wants to sit in a dealership all day. 4/5 stars due to the gap in communication with the staff and my front fenders are loose. They shouldn't move (the back ones are sturdy). I'm waiting on a call back to schedule something so they can take look since the techs were off the day I went to pick the truck up. Just check things like that before you pull off. We shouldn't have to because the job should be done right but I have to remember, we're all human. Things happen! I'll definitely purchase from them again.

lifted trucks personnel were very helpful in the selection of the truck I purchased and were great…read morethroughout the whole process. thanks for your assistance Johnathan , primo, and Robert. I have enjoyed my truck.

My done bought two cars there and both cars held were fair deals. Had a slight problem but it was…read morehandled quickly.

From the owner: We Specialize on New Car Trade-ins. Able for you to select the best vehicle for YOUread more

We have been banking with TDECU since 2021 we opened a business account in Houston. we have moved…read moresince then to Dallas and continued banking in the Dallas branch we have had a great team to help us get through any process we needed. everyone is super helpful this review goes to Mrs. Farah she was quick to help us with a loan request and the process was super easy and she went above and beyond when I asked for her help with a wire transfer. she the best!!! Thank you, Mrs. Farah - TDECU - Garland Blanca & Keith

Just making a payment to this place is an ordeal. I really wished I had researched this place prior…read moreto taking a loan out for my vehicle. I will never use this place again based on just 3 payments into my auto loan. There app sucks and getting someone on the phone is a 45 minute ordeal. I would highly suggest you stay clear of this incompetent credit union.

First, I only had one bad interaction with a customer service representative when I called in…read moreregarding my collection account yesterday. (Only reason for 4 stars) She was very rude over the phone and made me feel ashamed for being in "repossession" status. I almost gave up but after speaking to Anthony and finally, Genesis, I felt so much better! Overall Santander has been great to deal with. I bought my car August 2018 with bad credit. Santander took the loan and although my interest rate is very high as is my payment, I am grateful for a chance to rebuild my credit. I got behind on my payments and Santander gave me an extension as well as let me keep my car while I got back on my feet. I am thankful. I recently paid all my past due payments and Santander cancelled my repossession. Thank you. Work with them and they will work with you!

This has to be one of the worst banks I've ever had to deal with because I purchased a Tesla with…read more.9% financing. They don't have an app online for you to use with auto loans and they do not allow you to set up auto pay with a higher dollar amount than the standard payment. Why would Tesla use a subprime lender for people with excellent credit that get the .9% financing? Stay far away from this bank as you won't get to an American representative and only people of India, who do not understand your questions most of the time. This bank is also known for canceling auto payments and hitting your credit and trying to repossess your car