Service from some staff was rude and confrontational. Very patronizing when they told us the…read morerestaurant was closing soon. One staff member stood behind us watching our table and hovering to make sure we left on the dot when the kitchen was closing.

I ate here several days in a row as part of a conference. That means I wasn't paying the listed…read moreprices, which I really can't imagine being worth it compared to ordering a la carte at Maclab. There was usually an okay starch, some reasonably fresh salads, one or two pretty tasty entrees, and at least one entree that was borderline inedible. Salads were whatever, but desserts were uniformly excellent. Spices were present but somewhat worse for wear.

Masala at Banff Avenue must be your one stop shop for Punjabi Indian food in Banff, Canmore and…read moresurrounding areas! We got take-out twice for dinner and shouldn't have looked elsewhere. On the first day, we ordered vegetarian- Paneer lababdaar, dal tarka, chili chicken and garlic naan. Today, we ordered garlic naan, chicken tikka masala, chilli chicken and chicken hot and garlic. Both chilli chicken and chicken hot nd garlic were exactly the same dishes but no complaints since you won't find it anywhere! It transported me to my childhood indo-chinese flavors! Chicken tikka masala was amazing with fresh flavors and nothing overly tangy or smelly. It was delicious and garlic naans were the best ever! This place must be on your list!

This place was not our favorite for multiple reasons. The service was not great - long wait…read more(despite being empty) and rude staff. All we ordered was chai and samosas. The samosas were frozen, the staff even admitted to us. The price to value + quality ratio here is pretty skewed.

Stop in for lunch while on a tour. Had a good roast beef sandwich. Great service. Would go againread more

Prime Rib Amazing! Hot Bread Fantastic! Everything else So so . I won't be going back there…read more Service Sufficient. Place Ok. Just not my cup of Tea.

Great service. Good food. Lovely beverages too! Nice atmosphere. Can highly recommend!read more

If you're looking for a classy, luxurious experience, you're in luck! The service is fantastic!…read moreEven though my order was a bit off, they fixed it right away, and the food is delicious! Their mashed potatoes are a hit, but my prime rib sandwich was a bit underwhelming--more like a regular Philly cheesesteak. We were there on a busy night, the day before New Year's Eve, and our friend made the reservations, so I think reservations are a must. Parking can be tricky, but the lobby is nice for waiting, and the bathrooms are clean.

We had buffet breakfasts & a dinner in our hotel, in the Crave Mountain Grill. Lucas was the…read morewaiter assigned to our room, he cleared tables, took drink orders & came around with a thermos refilling our coffee mugs. Craven was very busy when we were there. There were many different travel groups coming and going. The breakfast buffet was abundant. There were hot, chafing dishes with chicken or pork sausages, French toast, pancakes, potatoes, and scrambled eggs. The was a toaster with a bread bar, some sliced meats, sliced fresh fruits, yogurts, cheeses, a cereal bar, a juice selection, and a smoothie. The dinner was lovely. I enjoyed all of the fresh vegetable options. The Caprese salad, balsamic basil vinaigrette were fabulous. The chicken and a vegetarian pasta dish were beautifully displayed. The desserts were as good as they looked. We enjoyed our abundant dinner.

Not sure where to start on this one. The meals came out before the appetizer, every other table had…read moredirty plates on them and no one was bussing, it took at least 10 minutes to get a refill. I can't believe the hotel allows this place to represent them.

May 12, 2026. Everything about the Maple leaf was…read moreoutstanding! My wife enjoyed a nice sparkling Prosecco to kick off the evening with our nice-sized Prince Edward Island oysters. We then shared a Waldorf salad, which was refreshing and nice. Then we both selected red wine varietals grown in Canada. I had a Cabernet/Merlot blend which was super great. Would've never guessed it was from Canada. Next, My wife enjoyed a Pinot Noir that was light and complimented our entrée perfectly. Our entrée was the fillet and prawns served over a garlic mashed potato. This is an absolutely extraordinary dish. We shared it and it was just enough for two people. It is a full meal for one person. The filet temperature preparation was perfect. The prawns were extraordinary, and the garlic mashed potato made you curl your toes! Then we closed the evening with the melted chocolate soufflé, which was divine. Here's the one thing that they missed and to me it's an important miss. They use an automated system for taking reservations. And it kept asking for my name to which I said "Chris" and the automated system kept asking me what's your name!? So it asked hey fourth time and in my frustration I got playful and I said "Big Daddy." And it happily received my name and took my reservation. And then asked if there was any special occasion and I said yes my wife and I are celebrating our anniversary. I get that it may not seem normal to say "Big Daddy party for two". So I'll kind of let that pass because neither front door or upstairs Host was willing to ask. But what I don't like that was missed was our anniversary wasn't acknowledged. I was a server for years, and every host gave the server some type of chit or note to let them know if there is a special occasion. We specifically selected a higher end restaurant for anniversary. So somewhere in there, even if you weren't brave enough to say "Big Daddy for two." Someone still should've checked if you were celebrating any special occasion to which we were. Our anniversary. Our server was fabulous. She was super kind helpful and shared about her experience being in Banff. She made us feel great. My overall experience, the Mapleleaf is a great restaurant. But I'm scoring you an A- because you missed our anniversary. and that's why we chose you. So if you're going to use AI, you can't miss special occasions. Chris & Trisha from Long Beach, CA

My husband and I arrived shortly after they opened for the day. We chose to sit inside and enjoyed…read moresome super comfortable lounge chairs. The service was great and the food and beverages were awesome! This was our best meal out on a week long trip. We will return when in the area again.

Really good food in downtown Banff! Passionfruit virgin mojito sounds great but you can't taste the…read morepassion fruit. The spinach & four cheese dip with pita was excellent though, although I wish chips were served instead of soft pita. Cornbread with that maple butter was TO DIE FOR. Highly recommend that. Bison burger was juicy, massive, and the fries were nice and crispy. What's not to like?

Unfortunately, our experience here was extremely disappointing. We had walked by a few times and…read morereally liked the atmosphere, so we were excited to make a reservation. We were seated upstairs on the balcony, which was a nice spot and had a great vibe. The service started off fine, but things quickly went downhill. It took over 20 minutes to receive our drinks after ordering. While bringing them out, our server accidentally spilled an iced tea all over the table and onto my white pants. Mistakes happen, but we were surprised that there was no apology, and the response felt very dismissive. Shortly after, while we were cleaning up, she came back and sprayed cleaner on the table but accidentally sprayed it onto me instead. Again, there was no acknowledgment or apology. A few minutes later, she brought out a replacement drink, but it was the wrong one. When we pointed it out, there was some confusion and we were initially told it was correct before another staff member came over and brought the right drink. Unfortunately, the food was also a letdown. The bison burgers were extremely dry, and the ribs were so tough and chewy that they were difficult to eat. We were really hoping the meal would make up for the service issues, but it left us disappointed. Given the issues, we expected the spilled drink would at least be removed from the bill. Instead, we noticed additional drink refills on our tab that we didn't order. Overall, it was a frustrating experience, especially because we had been looking forward to trying this place. Hopefully this was just an off night, but based on our visit, we wouldn't recommend it.

Love love love this place. Came here for brunch (and surprised to see that it's a steakhouse…read moreplace...thought we got the wrong place). Great ambience, lovely and (VERY) attentive services. 3 people checked on us to see if anyone is already helping or if we need anything. Ordered the prime rib toast (wich is unexpectedly very delish..favorful..balanced...unlike all those toast i have eaten before...omg, im drooling as im typing). And ordered french omellette (my friend is vegetarian and she said it's absolutely tasty and yummy and she is happy to see quite good options for no-meat dish). We went to 4 other places during our 3days in banff, this is the ONLY place she praised (not simply bc of veg options,but the fact that its delish). That means something! They also generously gave us lemon cheesecake as bday cake (it was my bday and kinda nice to have small sweet celebration considering i was away from home). It was also our last day and we went to airport right after this brunch . What a beautiful end of our trip. Thank you, bluebird team!

Here's the thing....our service was awesome. The vibes were cool inside. We came for happy hour -…read more50% off fondue and other items. If I wasn't there for that, I would have been disappointed and felt that was too expensive. The broccolini was delightful and my husband really enjoyed the "bacon" for dipping into the fondue. Cocktails weren't our favorite and the overall consensus was it was our weakest dinner reservation of our time in Banff. However, the people next to us ordered various cuts of steak and those looked unbelievable!