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    Banfield Pet Hospital

    2.7 (89 reviews)
    Open 7:00 am - 6:00 pm

    Services - Banfield Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Banfield Pet Hospital Photos

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    Recommended Reviews - Banfield Pet Hospital

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    My baby girl is back home. The company used for cremation packages everything neatly and I'm happy with how nice everything came out.
    Erika R.

    My family and I took our family senior dog here to send her to doggy heaven. I was in tears before, during, and after - the vet tech Camille and Dr. Shen displayed nothing but patience and empathy towards my family and I. Both of them also assured us we are doing the right thing, as gut wrenching as it was. I never felt rushed or an inconvenience in any way on this busy weekend. It was a very peaceful goodbye. I felt that the pricing here was fair and comparable to other vet's offices for everything including private cremation, wooden box urn and a clay paw print. My baby girls ashes arrived for pick up 2 weeks later. The company they use packages everything up so nicely. Her name was engraved atop the wooden box urn which was placed inside a velvet bag. Her paw print was also carefully packaged inside of a box with her name printed in the clay. Everything was in a sturdy gift bag which included a certificate stating her cremation date and a little booklet about grieving the loss of a pet with phone numbers included. I couldn't be happier that we chose this place to gently and peacefully send our baby girl to doggy heaven.

    Do not bring your cat here! I always brought my cat here before and they would do a great job with her. I know my cat can be difficult, however they should know how to handle her especially since she's 14 years old. The last time I brought my cat she had a cut on her foot. I didn't even notice she was walking around with a bandage on her foot for a couple days since she was hiding. Then I tried to take it off and noticed a big cut on her foot. Nobody at Banfield ever said anything about it and tried to say it was from the IV, however her paw was shaved in the front from the IV. Then they claimed I did it when I took off the bandage. I think someone smashed her foot when they closed the cage. The doctor did give me meds and ointment to treat the area when I complained and brought her back. Sorry we say I will not be returning to this location.

    Lara B.

    Our 16 year old sweetheart, Katie, crossed over the rainbow bridge yesterday at the Brea Banfield Hospital. They were so sweet and caring. They gave her all the chocolate and peanut butter her little heart desired. I was able to hold her in my arms for as long as I needed to. It was a calm, loving process for my son and I.

    What it cost for the visit $139.90 for "office visit" for both dogs

    Moved to the area with my two pups and was looking for a local vet to help with preventative care and vaccinations. Booked an appointment for July 28th, 2023 at Banfield Imperial for both dogs and specified they are overdue on vaccinations and preventative care but specifically needed prescription for flea medication and are trying to get prescription fulfilled by Chewy for Nexguard (we've tried other flea medications for our dogs but it never worked). During pick up the nurses told us the vet said they don't usually cover Nexguard, but to put in a request at Chewy. Before pick up a nurse had called to relay that my dogs were ready for pickup and that Emi had a fracture on her tooth. I asked if this was something to be concerned about and she said it's not a major concern at the moment and to monitor her to not chew on anything hard or she might need an extraction. She then tried to tell me the best thing is to consider purchasing their wellness plan (See notes). Went to pick up the pups, paid and left. I followed up with Chewy today (August 01, 2023) asking if they could expedite the prescription to be fulfilled and they said it was in Banfield's court for approval. Received a call from Banfield saying that they rejected the request because they didn't run a heartworm test on either of the pups and this was required for the Nexguard prescription (later told me this is not the case and will fulfill the prescription). I asked if it's typical for Banfield and the vets to not recommend heartworm prevention care for first time visitors and for prevention care. They said they do recommend it but I had specifically rejected the heartworm prevention, but I had done no such thing. The only thing that was relayed to me on the day of the appointment was that this would be a drop off service and that I could drop both dogs off at 10:00 a.m and if I had their rabies record. Now Banfield at Imperial says I can reschedule both dogs for the heartworm test and pay an additional $139.90 for office visits with a possible discount (not including the cost for heartworm testing). Also, did not receive an examination report from Imperial Banfield.

    Daisy
    Celine S.

    Daisy started going to Banfield in Brea for over 3 years now since we moved to the US. Her last update on her vaccines was on May 20th. 1 week later Daisy stopped eating and vomiting everything we gave her such as treats and some of rice and chicken. She was drinking SO much water and i took her 3 times after that in order to check her blood work. The vet kept on telling me it is dehydration and she was put on IV to get the fluids Daisy needed. I called once and I expressed my concerns to the front desk about how come you always do blood tests and NO xrays or even ultrasounds! The blood tests showed high volume of RBCs and of course no one had to even think about the reason BEHIND that high amount of RBCs. Certainly it was NOT dehydration! It was a tumor of 10cm that was spread to the point where the specialist couldnt even tell in which organ it had started! The surgery was not guaranteed and a treatment was gonna be so painful for her since she was gonna be on pain killers! We did put her to sleep on 6/17/2024

    Happy lil' guy!
    Jessica F.

    I appreciate the all the staff hearing me out when I was under so much stress...they showed compassion, understanding, and were extremely professional! Don't hesitate to bring your pet here...this facility has OUTSTANDING staff!

    Chloe's tooth with "halo" over the root.
    Elise A.

    Great impression from first contact to check out. Stephanie was kind, informative, caring and she was able to schedule us immediately! This particular location has a dental Xray machine. Not all Banfield's do and my Chloe needed a second opinion and dental Xray for an abscess that hadn't resolved in three weeks. Dr. Shen has twenty years experience and he got right to the point. I felt confident in his ability to take care of Chloe. He patiently explained the procedure and went over the prices with me. I upgraded to the plus plan to include yearly cleaning. I left Chloe there and within a couple hours Dr. Shen called to tell me what they had found. They cleaned her teeth and extracted the tooth with the root abscess. Surgery was a success! I picked up Chloe along with her pain meds and antibiotics. The staff was very pleasant and I would gladly return to this location. I happily recommend them to anyone! Five stars well deserved!

    Hercules.

    This has got to be the most caring group of people. My chihuahua Hercules has been going there since day 1. Dr. Silverman and staff are just wonderful! Love them!!

    Olive is happy after her visit at Banfield!

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    6 months ago

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    5 months ago

    The staff is very kind and helpful. I appreciate them taking time to answer my questions.

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    4 years ago

    Great pet hospital, doctors and veterinary assistants. Very clean and the staff is very helpful.

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    6 years ago

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    4 years ago

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    4 years ago

    Everything has been fine each and every visit. Dedicated service performing the necessary tests and inspections.

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    7 years ago

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    19 years ago

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    11 years ago

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    15 years ago

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    Page 1 of 3

    Ask the Community - Banfield Pet Hospital

    Review Highlights - Banfield Pet Hospital

    I recommended my neighbor to bring her cat in for bad skin a few months ago and she also LOVED dr Silverman.

    Mentioned in 11 reviews

    Read more highlights

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    Aloha Veterinary Hospital

    Aloha Veterinary Hospital

    (58 reviews)

    First Contact: Ari (over the phone): Ari was friendly and able to get me an immediate next day…read moreappointment for Bandit, Bailey and our newest addition Bear/Brutus. Front Desk: Ariel was immediately friendly and checked us in. The front office space is clean, inviting and smells amazing. Like a spa. I have never walked into a cleaner vet office. Appointment: Dr. Marina and Bri met with us and did a very thorough and honest examination of all of our three pups. We went over a lot of preventative care and I'm so glad we did. We left the with a plan of action for each of their needs catered to them. Overall a 10 out of 10 experience. You can tell Dr. Marina takes pride in the work she does and her and her team LOVE the animals. We left today with peace of mind knowing Bandit, Bailey and Brutus have found their new home vet and an amazing support team! Friendly, attentive and honest! Thank you so much for everything!!!!

    We've recommended this clinic to several close friends, and we're always so glad we did. Most…read morerecently, our friends finally made the switch and had an amazing experience--here's what they shared with us: "We just wanted to thank you both so much for the aloha referral Joey just had all his dental work done And it was truly such a good experience. We just picked him up But the whole process and all the time and information they give us is like no other place we have ever been to! Thank you thank you thank you " This is exactly why we continue to recommend this place with full confidence. The aloha spirit, genuine care, and clear communication they provide to pet parents really sets them apart. We're so grateful for the kindness and compassion the team consistently shows.

    Healthy Paws Veterinary Care - The boys

    Healthy Paws Veterinary Care

    (154 reviews)

    I rarely review places, but this place deserves 100 stars. We've been doing our youngest…read morefrenchie's, Sesame, had his IVDD surgery back in Feb. Been/called to a few different places, but 1) not many places offer hydro therapy 2) even if they do, its only limited to dogs who still have bowel controls. After having an initial consultation with Dr. Suh and staffs, we've been set up with a realistic goal with effective treatments including hydrotherapy, laser therapy and electro acupuncture. The staffs put 100% effort in Sesame's rehab journey and Sesame loves to come visit the rehab.

    My dog is 13 now, but amazingly spry and fairly healthy, but I wanted to get a 2nd opinion on her…read morehealth as we currently have Banfield insurance and I just feel like she's being fast fooded through her exams and treatments. I found this very clean nice hospital on yelp and scheduled a wellness physical. **** - for the check in process, took a little longer than I expected but not brutal. ***** - for the staff, all smiles, super nice and spoke professionally. Even courtesy laughed at my dad jokes. ***** - Dr Suh seemed kind to me and definitely genuinely cared about my dog's health. She asked a bunch of age relevant questions AND I actually was in the exam with Holly and got to go through the whole thing with her. It was a nice personal touch to be there and having everything explained to me as she was doing it. Our pets are our children, and this felt like a small town personal doctor taking care of my child. It was a nice break from the big corporate chain treatment. ***** - my dog has a heart murmur which we've known about for several years, but this is the first Doc to order a proBNP (A protein presence test that demonstrates possible severity or strain the heart is under). This was new and just showed how well she knows her job and actually cares. Overall, I will be back to receive care here as beyond feeling welcomed, I found a competent Doc who isn't just about ordering every test under the sun to rack up the $$$$. I should probably write a negative review so that she doesn't get so busy I'll have a hard time seeing her, but it was a good experience with qualified professionals. So hard to find in todays day and age.

    Sunshine Veterinary Care

    Sunshine Veterinary Care

    (60 reviews)

    Dr. Z and his team have taken such great care of my dogs over the years…read more I have two senior dogs who mean everything to me, and I truly appreciate how thorough and attentive Dr. Z is at every visit. He always takes the time to check everything carefully and gives honest, thoughtful advice. The staff is also very kind and welcoming, which makes every visit comfortable. I feel confident and trust their care completely. Highly recommend.

    TLDR: I won't be bringing my dog back here. They dropped the ball on things that have been standard…read moreat other vets I've been to. I've brought my dog here twice, once for a wellness exam and the other for a vaccine. The first time I think I waited about 30 minutes since the vet was in surgery according to the front desk, which is fine, except it felt like our appointment was super rushed. He quickly looked at my pup and was about to end the visit before I asked if we could get labs done and ask him a few questions about my concerns. He didn't once ask me if I had any concerns, just said she looked good. I thought it was strange that he didn't suggest labs considering she was a new patient. My dog was 10 years old at the time, so labs should have been suggested considering she is a senior. Anyways, they ended up giving me a discount because of the wait. However I don't think that should have meant a discount in quality of care too? My biggest gripe is the lack of communication. Every vet I've taken my dog to has given me an update when labs come back (typically through a message in the online portal), even if they're all good, and the labs are quickly uploaded onto the online portal so I can see it. Sunshine vet has an online portal that they seem to not use. After waiting 2 weeks after getting my dogs labs done, I hadn't heard from the doctor so I had to call and ask for the results. Additionally, the doctors notes were not uploaded or given to me, so I called for that a few months after the visit and although it had been months, they did not have the notes on hand. I ended up having to ask again a few days later before they sent them to me. That also does not give me confidence in them since they don't have their patient's records readily available. Another huge drawback is that they charge a tech fee for shots. I space out my dogs shots so it's completely unreasonable for me to pay an additional $20(? can't remember the exact fee but it was somewhere around there) every time I take her in for a shot. Overall, a strange experience that did not make me feel comfortable. I expect good communication and documents to be accessible at the bare minimum.

    Banfield Pet Hospital - vet - Updated July 2026

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