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    Banfield Pet Hospital

    2.7 (3 reviews)
    Open 8:00 am - 6:00 pm

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    Services - Banfield Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

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    9 months ago

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    Lisa R.

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    9 months ago

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    Ask the Community - Banfield Pet Hospital

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    Animal Urgent Care North East

    Animal Urgent Care North East

    4.1
    (19 reviews)

    I want to thank Dr. Noll and her team for taking care of my dog last night. The amount of care that…read moreI felt from the entire staff was incredible and I truly am grateful for all of you. Dr. Noll with your knowledge and fast acting team, you put me at ease very quickly in a highly stressful situation. When I picked up my dog the next day, I want to also thank the staff working the front desk. You guys were incredible. For anyone reading this, please don't hesitate to bring your animals here. Trust me when I say they will be properly taken care of with all the love they deserve.

    Veterinary care is expensive, and I fully expect to pay for quality medicine. What I do not expect…read moreis to spend thousands of dollars while the underlying issue goes unidentified. I hope our experience encourages other pet owners to seek care elsewhere, ask questions, seek second opinions, and make sure previous imaging is carefully reviewed before agreeing to extensive treatment. In 2024, our dog developed aspiration pneumonia when she was just one year old. She recovered and went on to live a normal, healthy life for nearly two years. In February 2026, she developed the exact same symptoms. We brought her to Animal Urgent Care Northeast and specifically asked the doctors to obtain and compare her previous medical records because we believed this was the same issue she had experienced before. We were told the records had been reviewed. Over the course of her care at AUC North East, she underwent multiple diagnostic tests, received IV fluids, oxygen therapy, medications, and treatments. Yet, they never identified the foreign body. Despite more than $6,000 in charges, we were repeatedly told they could not determine why she was not responding to treatment. Afterward, we paid another veterinarian to independently review the medical records. Within that review, they identified a foreign body that had been visible on every image since 2024, which means that the foreign body had remained present on every set of radiographs taken since then. Image included in review, foreign body by curser. When I contacted Animal Urgent Care Northeast to discuss these findings, I was told that treating pneumonia was appropriate and that they could not prove the foreign body was responsible for her failure to improve. That is true--they cannot definitively prove that connection without removing the foreign body. What is also true is that we had already spent so much on hospitalization and treatment that never identified the underlying issue, we could no longer afford the procedure that may have given her a chance. The clinic ultimately refunded less than 10% of our bill. Tragically, that refund will be used to euthanize our three-year-old dog because surgery was no longer financially possible. I understand that veterinary medicine is complex and that no doctor has every answer. My disappointment is not that they couldn't guarantee a diagnosis. It is that despite our repeated concerns, our dog's previous history, and thousands of dollars in diagnostics and treatment, the underlying issue was never identified when it was clearly on the x-ray and explained all her symptoms. When another veterinarian found it by reviewing her records, there was very little accountability. I cannot recommend this clinic. If your pet has a complicated or recurring medical condition, I strongly encourage you to seek a different provider.

    Brighton Animal Clinic

    Brighton Animal Clinic

    2.7
    (31 reviews)

    With much searcing we have found great care at Brighton Animal Clinic for my 8-year-old Yorkipoo…read moreStella and I couldn't be happier with the love and attention she's received. They diagnosed her correctly, got her medications started immediately, and have always communicated clearly every step of the way. They promptly return my calls and answer my "50" pet parent questions! lol I can't recommend just one of the veterinarians their because every doctor we've worked with has been outstanding. There group is outstanding!! The entire team genuinely cares about their patients and treats both pets and owners with kindness and professionalism. There's a reason this clinic has been serving the community since 1917--they've earned that reputation through exceptional care and dedication. Ive seen a few bad reviews, very sad.. And as for complaints about being turned down when you're more then 10 minutes late, have you ever been to any doctor? I'd encourage people to keep things in perspective. Veterinary emergencies happen, other people are patiently waiting as well. If its that urgent wouldn't you be there on time or go to an ER. Every dog is important and as pet parents, we need to be responsible and do out part, like arriving on time. I'd much rather know my veterinarian will take the time to care for an animal rather then need to rush through appointments. I myself have had to call with 24 hours notice to reschedule and I was able to get back in just a few days. They take your pets care seriously! I highly recommend Brighton Animal Clinic to anyone looking for compassionate, knowledgeable, and trustworthy veterinary care.

    The staff and dogtors are so caring and helpful. My senior dogs get great care, and sometimes they…read morecould make more money but because of their age, they get less prevention (teeth cleaning or other things to put them under anesthesia) and more palliative (doggy ibprophen, arthritis injections, etc). Even vitamins to support liver health! PSA never give your dog human pain killers!

    Banfield Pet Hospital - vet - Updated August 2026

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