Love this veterinary office. The team is helpful caring and attentive to my feather and fur babies…read more Dr Hall is just simply the best! He is dedicated and caring to my pets. A good example of the commitment is I had a few month old puppy that needed immediate attention but they were very busy and already more than the day would allow to see their patients, but they stayed late to help my little puppy. That is so unusual in today's businesses! So very appreciative of them. Will alway have my loyalty and gratitude, as well as anyone else I can tell

I don't even know where to start with VCA Bridgeport. I picture myself as the teacher in A…read moreChristmas Story writing A + + + + + + + + + + + + across their walls because that's how it kinda feels rating their office. Yep, it's a busy office & with good reason. First and foremost, the staff works unbelievably hard, and they are such compassionate, animal-loving humans. Most importantly, as someone who worships her pets, I trust the expertise of the staff. They always make me feel at ease when I'm in a tizzy over my fur babies. They shower my dogs with hugs & kisses too; their dedication & genuine compassion go a very long way. Cindy, Kristin, Stephanie, Anna, and Kathleen are incredible assets to the VCA office. The veterinarians also don't beat around the bush. Dr. Hall has gone over all options of treatments before we choose one; he has called me with good news & also terrible news. His bedside manner is bona fide authentic & kind. I don't have a bird, but from what I understand, Dr. Hall is a phenomenal Avian veterinarian. Dr. Bauman explains thoroughly & even got down on the floor to play with my pups. Dr. Bennett, Dr. Burke have all been amazing vets. The facility is clean & my pups actually enjoy going to the vet. This location does not have boarding. But it has a nice big parking lot. There is also a grassy knoll for your pet to go potty before visiting the Dr. Beware of the squirrels if your dog is anything like Doug in UP *squirrel* I am a real customer of VCA & recommend the business.

As a first time large breed puppy owner, I could not have been happier with Dr. Hollway's patience…read moreanswering all my questions and concerns. She came in and sat down right on the floor with our German Shepherd puppy and kept him calm through his entire exam. I have never seen him sit still that long - she is truly a dog whisperer. The staff welcomed our rambunctious puppy and could not have been more helpful and accommodating. Buck and I both look forward to seeing Dr. Hollway and the entire staff at Seven Valleys for many years to come!

The absolutely worst experience we've ever encountered…read more I'm here to share our experience that we had today with this vet. We scheduled our German Shepherd to establish care and had paid $65 prior to his appointment to be taken care of accordingly. Once at the veterinary the vet tech took his information and weighed him. We then waited for the veterinarian came in to what we thought exam our pooch. The vet tech mistakenly thought I told her our dog had a limp, in which he has never had one, so they confusing began to walk him around in the waiting area so check for a non-existent limp. They were told specifically that he has been licking a part of his leg every now and then, that's IT. So they walked him in circles a few times and brought him back into the room where I was waiting. After they brought him back in, they informed me that they will not be seeing him because they are a "stress free" clinic and he would have to be prescribed a medication to calm him down. (Our dog has been seen his entire life of two years without any medication). Then my spouse called the vet as I was waiting to ask why they couldn't see him without any medication and when told they wouldn't without medication, we asked for our refund, considering they did nothing other than walking him in circles to check for something that was absolutely never said. After talking on the phone with my wife, the manager rudely came into the room and said "you need to get out now" because they were asked for a refund and we were appalled that none was given. I'll note that their recorded calls did NOT disclose of such non-refundable deposit. We were totally shocked they would not refund our money since they told us to leave and were done with our dog because we didn't want him taking any medication to make him drowsy. Upon walking out, the same manager was arrogant and said "Thanks for your business". I can't speak for any of the other reviews, or experience as this was our only one, but I would think twice about bringing any animal here for the mere fact that they are the most unprofessional establishment I've ever encountered. 10 minutes after this, we take our dog to the local groomers where she cute his nails WITHOUT ANY PROBLEMS OR MEDICATION. We were not told that they had a "stress free" clinic and for a business to practically steal $65 for absolutely NO care is ridiculous. It should be discussed prior to deposit if customer is okay for their dog to take that type of medication, and if not then don't take someone's deposit. Thanks for stealing $65 for nothing. The new management couldn't manage themselves out of a wet paper sack. "Thanks for your business

On July 24 we sadly needed Dr. Lewis to help our beloved Aussie cross the rainbow bridge. As…read morepainful as this was for us, Dr. Lewis and his staff were so supportive and sympathetic. We have 3 other Aussies that will always go to this Vet Clinic.

We were offered a 1:45 appointment for my pet and after driving 50 miles, getting caught in…read moretraffic, and having a five minute misguidance from a GPS, we arrived to find two smug, unconcerned, and carefree front desk employees sitting there, alert, un-busy, and seemingly amused without any sense of empathy or compassion, calmly telling me that it was '1:56 and you are late.' "Do you want to reschedule ? " There was, at most, one (1) car in the parking lot and an absolutely quiet waiting rooms d office. I drive 50 miles and took one hour and 40 minutes of my time for this experience as an established customer for being eleven (11) minutes late with a silent office and waiting toom. There was no offer from the front desk to talk with the veterinarian in the office. I hope that the veterinary office or the veterinarian will contact me with an apology. We shall see if they do. It will be hard to come back to this office with my pets, seen there before, without hearing from them about this.

I took my dog there and she was very sick. First they told me it could be pancreatitis then they…read moretold me it could be cancer. They did a bunch of bloodwork, which was all bad and then they said they were going to do a blood smear and let me know if it was cancer or not, send me home with a bunch of medication, which didn't do nothing for my dog. they was supposed to call me the next day and let me know about the blood smear, they never called me. That was a Sunday when I took her in. I called them on Friday to follow up on the blood smear. They said they still didn't have results in. I let the person that answered the phone know that my dog was still not feeling well and haven't eaten for days, all she said was I need to take her somewhere to get her check, instead of telling me to bring her back in. After paying close to $800. I then called the Animal Emergency and Referral Hospital in York. I told the lady that answered the phone, what was going on and she told me I need to bring her in, which I did. They found what was wrong with her, if I'm not mistaken within the 30 minutes, she was in there. and what she had is pyometra. They told me she was in really bad shape. They sent me to the Mason Dixon emergency hospital in Shrewsbury. They told me the same thing that they gonna have to try to get her stable and give her IV, bring the fever down and the blood pressure down, so that she could be strong enough to have the surgery. She had the surgery early morning and it went well. I will never take another pet there or recommended them. And I was told if they would've asked me if my dog was spayed or not they would've known she wasn't and they could have check her for pyometra. They put on her record that I said she was when they never asked me the question. I want to give them zero stars, but there's not that option.

Wonderful and caring facility. They are fast to help and reasonable pricing. I will definitely…read morereturn

I have long been a fan of Dr Shah and he was my family's long time vet starting when I was just a…read moreteen. I was thrilled when he began practicing in the area again after a few years hiatus. Since he came back he treated both of my cats with expertise and compassion and his diagnosis and treatments were spot on. While most vets try to push expensive testing he was honest with treatment options keeping our budget in mind. Since his return I have found that he isn't quite as hands on as in the past, with his assistants handling situations and doing things he used to do himself. The wait till you're seen also seems lengthier than in the past. But overall we have been very pleased with his services. Recently we had to put our older cat down. We've had her almost two decades and my husband was very upset with the outcome. I admit I was hurt when two weeks later we still didn't receive a sympathy card, which was standard procedure in the past. I was even more hurt when I called to inquire and was told that they didn't put "any animals down" recently, only they did, mine, and I needed to remind them of that. After my call they did send my husband a card which he appreciated but I felt that I shouldn't of had to prompt something they should have done on their own. I'm brushing it off as just an oversight on their end. With that being said the whole experience was very emotional for all of us, my husband mostly, as he was the one at that final appointment. He was undecided on what to do with her remains and they were compassionate and worked with him through that decision. Since we don't plan on getting another animal we probably won't be back. My extended family's pets are still patients, leaving their temporary vet practices when the doctor came back to town. I wouldn't hesitate to recommend Dr Shah or his staff, or any practice he's a part of, to anyone seeking a reputable, knowledgeable, and sincere veterinarian.

wouldn't recommend ever. out-of-touch with pet care. brought in a young stray and the vet took all…read moreof three minutes with him. didn't tell me anything about his health. I had to ask the vet techs to test him for FIV/FeLV and to vaccinate him. he had halitosis and some yellow teeth and he never mentioned anything about this. he had ear mites and treated him and cat still has ear mites (and I've been treating him OTC and made him a new vet appt). I literally left the appointment with knowing nothing more about this cat than when I came in. for the best interest of your pets, I'd go to a different vet. I've been a life-long pet owner and this was by far the most disappointing appointment I've had. I felt like my cat was never even seen.

Black Horse Animal Hospital is my go-to stop for all my veterinary needs. The staff is all friendly…read moreand genially care about saving animals. Allison V. is our usual vet and is very polite and knowledgeable on all matters. My yorkie has had troubles at other vets but loves visiting Allison here! Their quick and considerate care saved the life of my septic puppy, I cannot thank them enough. Would recommend you check this out, will be worth the drive and your fur babies will thank you!

Their number one priority is money! Not the safety or well-being of the animals that are being…read moretreated. They left two puppies who were suffering with wounds untreated overnight didn't even bother to clean their wounds or administer any type of care . Just kept them there for the rescue to pick them up the following day. Absolutely disgusting behavior for people who are supposed to be trying to save lives and care for animals. Their number one. clients are Amish breeders.

I brought my dog in for an annual exam recently and had an amazing experience! Dr. Kathy and staff…read morewere very professional and showed genuine care for my pup. Looking forward to out next visit!

Brownstown animal hospital used to be good, but it's declined severely in the past few years. We…read moretook one of our cats here to get a bump on her chest looked at about two years ago. the doctor said it was likely just a fatty mass, talked us out of removing it, and didn't even offer to biopsy it. We came back when we noticed more, they were removed and turned out to be breast cancer. Dr. Pautler then coldly told us it would be best to just put her down. We've moved all of our cats to a better vet since then. I don't know if they've just stopped caring or what, but I would highly suggest you not take your pets here.

Fantastic people to work with. They have helped us to find homes for "wanderers", as well as helped…read morewhen we adopted said "wanderers". A genuine care for the pets that are brought into their care, both with routine checkups, as well as with more serious maladies. Strong advocate of spay/neuter, trying to make sure that unwanted accidents are not simply left to fend for themselves...... They do accept the CareCredit medical credit card, which can help with those bills that are larger, allowing payments over time.....