Have used them a number of times over the years with all instances repaired very well. Appreciate…read moretheir suggestions too reduce the bill

In 2016 I had a comp claim repaired at this shop and had a good experience. Everyone was helpful…read moreand did great work. However this year I called to inquire about getting some paintwork done and the guy who answered the phone rudely interrupted me to tell me that they don't do rust work there. He was so quick to shoot down work that he interrupted me before I could tell him that the body work was being done somewhere else and they would only have to shoot paint. Guess I'll take my business elsewhere from now on.

I have had my cars fixed here several times, they do quality work and work hard to correct any…read moreissues if you have one. Fixed a questionable rust spot once for me with no question a year after I had work done. Always very friendly and professional. They work hard to make the whole thing smooth, set you up quickly with the local rental place and make it easy For you

I have had several repairs performed by Dewey's. Every repair they 've done was absolutely pro…read morework. The last repairs I had done were done on our ancient Honda Odyssey with 200k on it. The window operator failed, the rear window wiper failed and one of the slider handles failed. Just to make me feel like I did my due diligence, I took the vehicle to another body shop to get a secon d quote. I was shocked when the second quote came back at nearly double the price quoted by Dewey's. The repairs were completed perfectly in less than 8 hours without surprises provided by the final bill. In another event, my 2007 Subaru was hit in a parking lot. These repairs were far more complex than the van. The work took 5 days to complete (not surprisingly). The finished work was beautiful! My 11 year old Suby looks like new! This was one of those jobs that could easily have been more than anticipated due to hidden damage. When I picked up the car, the bill was exactly what the insurance company estimated. I would not have been surprised to have to pay some extra, but that isn't what happened. What I want from a body shop is quality work without any surprises. That is exactly what I got at Dewey's. Great workmanship, awesome staff great price!! One last thing, they give you a lifetime warranty on their work! Who does that?!!

Mark took care of my car, he did an amazing job. There was a big dent in the side and we were told…read moreit wasn't able to be fixed at previous shops, but he fixed it without asking him too!

Wish I could comment on the work that they did, but the insurance totaled the car. I can comment on…read morehow helpful they were. They were quick to get the quote into the insurance company. It took the insurance company forever to get back with them. I checked in at one point and they were surprised that I had not heard from insurance. They told me, without telling me directly, that needed to contact my company. Who knows how much longer I would have waited if they didn't let me kind of know what was going on.

Koenes is just seamless! From start to finish! They arrange for a rental car to be picked up when…read moreyou drop off your can and you simply return it to Koenes when your car is ready! I highly recommend them.

Koenes Auto Body shop is the absolute best body shop in Western Michigan. If you want your repairs…read moreto be done right, take your car to Koenes, and ask for John, he is also the best estimator at Koenes. John has always gone the extra mile in helping us restore our car or truck to new condition. He works with your insurance company to negotiate the best deal for you.

Great experience from start to finish. Was explained up front how everything would be handled. Then…read moreit was handled exactly as they said it would be. Then when I inspected the vehicle the work they did was flawless.

Absolutely perfect. Got us in quickly, had all the needed parts and did a great job on the…read morerepair. Reasonable price for quality work. (Really nice people, too!)

Excellent job repairing and painting bumper on my BMW after a Meijer parking lot hit and run…read more Perfect paint match....like it never happened. Competitive price, easy to work with and completed the repair on schedule with no hassle or fuss. Would definitely go back!

This is the best body I've been to in 30 years. Brian is…read moresuperb on customer service. I've had 2 different cars done in 2 years and the work was impeccable! Choose this shop for honest, cost effective and high quality work.