The women have to carry their bra, top, and purse around with them instead of being able to use a…read morelocker. The mammogram tech was not very friendly and a bit cold. So not only was the actual exam uncomfortable, the tech made me uncomfortable. This was the worst mammogram experience I've ever had. The front office was good, however I do not want to come back to this location.

I am convinced Simon Med is involved in fraudulent billing. I started coming here a few years ago…read morefor mammograms and breast ultrasounds every 6 months. After each time I would receive a bill that would not match my EOB statement from my insurance company. I had to call each time to dispute the bill. They usually complied with my insurance company after a couple phone calls. The most recent bill they did not agree with my insurance and wanted an extra $300 over my EOB. I went on their website and paid what my insurance company told me I owed with my HSA. Simon Med is claiming to never have gotten what I paid them. My HSA has a record of the money going to Simon Med. Simon Med said I paid 'the wrong department' and cannot find the funds and threatened to send me to collections. I paid the full bill to avoid collections - so now I OVERPAID Simon Med by $300 and they refuse to refund me. My HSA won't refund me because they said it's been over 60 days. I decided to get mammograms and breast ultrasounds at a different company after the billing issue. The radiologist told me she sees no reason why Simon Med told me to come every 6 months for screening. I truly believe their billing department is fraudulent or at the very least unethical. I believe they told me to keep coming every 6 months just for the money and not because anything on my scan looked cancerous.

Was referred to this location for an MRI (was having foot pain). My appointment time was at 8am and…read morethey told me to arrive 30 minutes early to fill out paperwork, so I did. Upon arrival, they gave me a one-page health survey to fill out, which I did and within 10 minutes they had called me back to the testing area. They had me put my purse into a locked locker (of which I held the key for), and took me into the MRI suite. They had me lay down on the table, and even gave me a blanket as it was a little chilly in the room. The MRI took about 15 minutes to complete and I was out of the office by 8:05am (just 5 minutes after my scheduled appointment time). Perfect. The employees were fabulous and I have zero complaints. Hope I dont have to go back for more testing, but if I do, I'll gladly go to this location.

This place is odd. You get therefore your point in time and you sign in. Then you sit around for…read morewho knows how long until they call you up to then take your insurance information. Meanwhile the receptionists will sit gabbing away. What are they waiting on? The new usually move to the second waiting room or you could wait another 30 minutes or more. I don't get it. The South is pleasant but their system is broken. Why when I walk into the office and no one is at the check-in (everyone sitting around) and have to wait to go check in. Then you realize all these people are still waiting to be called up. Not happy. Its my 2nd time here and same same.

I had some medical imaging at the Daly City, Ca. Simonmed Imaging clinic and was very, very…read moresatisfied with the staff , procedures and respect for me as a client. I needed a PSA scan and because of Titanium in both hips prior scans, MRI, Etc hadn't provided sufficient information for my doctors to view my Prostate . I was scheduled for a noon appointment Tuesday and told I would need to drink 30 ounces of water immediately prior to the procedure so the scan could be read. I have a water retention problem and holding that much water for an hour plus put me off and I asked to cancel the appointment. Omar was very helpful in this and he was supportive and efficient . After discussing the cancellation my medical advisor pushed me to re-consider so. I called Daly City Simomnmed and asked to reschedule and to my amazement they were able to reschedule me for that afternoon!! I was very positively impressed and Lan, Catrina and Bouley made the procedure painless, no strain on my bladder and it was a wonderful experience. For me, Simonmed was a blessing and I highly recommend the Daly City staff.

I do not want to call them again -ever! Scheduling is horrible and I mean HORRIBLE! They ask the…read moresame questions two and three times and they are hard to understand. The woman tried to "sell" me on getting four other things done which were not requested by the doctor. This is the second time I have called in and scheduled and the first person messed up my address so bad I couldn't even sign in to just schedule online. I absolutely HATE calling in and I made sure my address is correct so I can schedule the next time online so I don't have to call in. Simon Med made a big mistake changing to this scheduling format and I would give negative 5 stars if possible! My experience with the techs at the imaging has always been good. I hope it is that way when I get there next week.

I recently got an MRI at this location and it was as smooth as these things go. I had a snafu…read more(totally my fault) with the paperwork and Karla at reception was very helpful getting things straightened out so I could still get the imaging done without rescheduling for another day. So grateful for her patience and help! Kariann and Greg took good care of me during the actual MRI. They walked me through the process and made sure I was comfortable while in the machine. Thanks SMIL for providing a great experience!

I can't say enough good about these people! I went in for x-rays right after hip surgery. From when…read moreI walked in the door and was greeted with a huge smile and much patience from the receptionist to when I got the actual x-rays done by amazinging patient, competent, compassionate techs, it was truly a great experience. I had anticipated pain, impatience, a long wait, etc. But none of those happened! Special kudos to Deanna who knew just how to help me maneuver without causing me pain.

I had the BEST MRI experience there this past week. I was able to do an open MRI and let me just…read moresay Amy and Renee were SO amazing at making me feel so comfortable with the procedure always making sure my comfort level was perfect and continuously checking up on me during the procedure. Checking in was quick and simple, the lady was very nice. I will absolutely go here again. Quick, easy, clean, and I felt so safe!

This was always my favorite place to go for imaging. Got here today...January 2026 and is was like…read moreI was back in 2020. They wanted me to mask up. I said I would not and now I am sitting in a closet size room waiting for my mammogram. This is ridiculous! I don't like banner for anything except for this imaging office and now it has joined the banner way. Just a note... I did offer to cancel my appointment, but instead they chose to sit me in this closet

This review has no reflection on Dr's. The front desk…read moreoperates efficiently but need to learn the importance of a caring respectful way of engaging customers. They are mire like drill sergeants than kindly serving their customers. When the nurses called to tell me my husband's procedures were complete she only instructed me to bring g the car around in 15 mins. I asked her if the Dr. was meeting with my husband to which she said yes. She should have asked if I wanted to be there. Patients are groggy and may not ask questions nor remember. This has always been standard procedure in recovery at other offices. I'm not shy but if I were I may not have inquired. ASK

My husband and I both had colonoscopies with Dr. Mann. We were both nervous. I especially had a lot…read moreof anxiety. The staff at this center along with Dr. Mann were wonderful and comforting. They made it so much easier. We will continue to see Dr. Mann in the future as long as he'll have us!

Absolutely horrible, unprofessional and incompetent. Too bad it took me 7 years to get completely…read morefed up. There is no care or compassion for patients. It is very obvious to me it's just all about the money. They rarely return calls and when they do it's usually days later. I've done medical billing and have worked for several different medical providers for well over 28 years and I have never been treated so horribly as I have been as a patient with this establishment. The fact that I expressed my frustration only brought out the childishness of the workers. Being talked down to by office staff is not something that that anyone should have to deal with. Then when you add insult to injury, the office manager Annie at the Mesa location chose to dismiss me as a patient because I needed to reschedule my appointment this week. I also told her during our conversation how frustrated I am with the people in that office and that I would most likely be looking for a new provider in the future, simply because of the way they handled my medical situation over the last few months and the fact that I have been repeatedly talked down to by one of their employees. (I'm not a child and refused to be spoken to like one) and she obviously didn't like that because she promptly dismissed me as a patient and canceled my appointment to see the doctor that I had scheduled for next week... I've been doing insurance and medical billing for 28+ years and worked in providers offices and this is by far the worst company I've ever had the misfortune of dealing with. Not the doctors, just the office staff. No professionalism or accountability at all. The doctors would be smart to get some professional staff in their handling patients and dealing with issues the right way, otherwise they're just going to continue to lose them. Horrible, completely horrible!

Referred here by my ENT. (He and I will be discussing this!). Horrible service and consultation…read more Described my symptoms and was told. "You don't have Sjogrens." Ummm...wait a second, I have bloodwork indicating I do. She was the most unimpressive doctor I've ever seen. Dismissing a patient like that was rude and down right unkind. Her PA was no better. On a follow up visit I asked the PA a question and she said, "Oh you're seeing Dr so and so for lung issues right?" Nope. Not me." She asked me another question that was not applicable to me. My husband barked at her asking if she was looking at the right patient on her computer. Totally incompetent PA. Upon acquiring a new rheumatologist, I called and asked that my records be sent to me. It should take 5 to 10 days to receive them I was told. Well here we are more than a month later and no such paper mail has come. That figures. My new very professional rheumatologists office is doing the asking now. My first clue that this office would be an issue was one of the front desk people had her half eaten lunch and a GIANT beverage next to her on her desk. How unprofessional can you get? I don't want to smell that! If you're that committed to your job, take a 15 minute break and eat in the lunch room! The only ok experience here was the blood draw. She was fast and sweet. My last grip is they have you auto sign patient paperwork Saying you are not allowed to change doctors within the practice. They lock you into a doctor you do not like. Very strange and very telling in and of itself. Don't go here. You will not be happy.

Do NOT go here!!! Front desk and imaging staff was actually great at appointment- probably the best…read moreMRI I've ever had. However it's been 12 days and report is nowhere to be found. They have not answered or call back my numerous daily calls and are not responded to both ordering physician and an additional physician calling on my behalf trying to get these important images. It's like they just disappeared or shut down! I now have to go to ANOTHER imaging center to get scans due to the urgency and their ghosting, my physicians, my insurance attempts, and my attempts to get any sort of communication regarding where the report and images are.

Good luck getting a call back from these people. I've left 3 messages in the last 2 days. All…read morecalls for scheduling and the front desk default to the general mailbox, and no one is returning calls. These people don't seem to realize, or just don't care, that some of us needing imaging services are in a lot of PAIN and need to get scheduled ASAP. Unfortunately my town does not have MRI services, otherwise I would run for the hills and find another company to get my scan done. Shame on them!

They scheduled me for a mammogram, and when I got there, they told me I had to reschedule because…read moretheir machine was down, and had been for a week!!!!!! No call before I got there to reschedule. They could have sent me to another facility.

I had a brain scan at Simon Med. The mri tech was very caring and made sure I was comfortable…read morebefore going into the machine, he was very informative and took the time to explain what steps to be taken. There's lots of parking, the lobby is always clean and has lots of seats . The front desk is very friendly

The "suero" (IV) are the right size as they are more concentrated than in other places and they…read moretake less time to apply. The exosome treatment was the best price of any reputable clinic in the area, and the attention the doctor had when applying this treatment on my knee was minimally invasive, the nurse even took me on a wheelchair to my car to reduce putting pressure on my knee. I have gone to both the Mesa and the Phoenix clinic, and both have good service on the front desk, they gave me a tea infusions while I waited for my consultation with the doctor. Hablan bien español comparado con otras clínicas, a mi casi siempre la medicina natural me ha funcionado, pero cuando no me ayuda suficiente, yo le marco a la doctora y ella me mandan la medicina alopatica al CVS más cercano.

From the owner: We provide natural options with the support of nutrient IV therapy, vitamin shots, PRP and stem…read morecell treatments, bio-identical hormone therapy and natural supplements that promote not only faster healing and regeneration but also permanent results for years to come.