Don't move, don't breathe, mammos are not the most fun thing to do. With that being said, Banner…read moreImaging is great. Technician great, very gentle and professional. In and out in under 20 min. Baboom, on for a cup of Jo.

I will not go to Banner Imaging PV for my mammogram again. Yes they provided great service during…read moremy mammo. I had no choice but to leave SMIL but Banner can't bill! My service date was two months ago and my insurance processed the claim and paid a month ago! Yet after multiple calls, Central Billing can't make the adjustment per the EOB and send me my bill. Ridiculous and incompetent! I have asked to talk to management and twice escalated issue. UHC even called. I'll go try SimonMed next year.

Valley Radiologists treated me well. I was sent by my doctor for an MRI. The nice lady who…read morescheduled me did everything that she could to get me a good appointment. Unfortunately, I wasn't able to get get an appointment until a few weeks later and it was at 2:45 which required that I fast all day. They did put me on a cancellation wait list and did call with a followup. The facility was easy to find, with plenty of parking. When I arrived, I was immediately summoned to the front desk where I got the business completed. It was a friendly and easy process. After being seated, I was called in at my scheduled appointment time. The young lady was very friendly and did a skilled job at inserting my IV. My MRI tech was also very friendly and communicated constantly during the MRI process. Everything they did was well planned and executed. I thought Valley Radiologists did a professional job and took good care of me. Special thanks to Katrina and Josh.

I had X-rays 7/29/2024 that was a Monday and by Friday they had not read them. Had to make some…read morecalls to them and they said they were backed up with the doctor that reads the x-rays. She recommended that my service provider has to call them back and say there is a stat on reading those x-rays. I was really hurting. I needed explanation as to my cause of pain. My PA after they read the x-rays that really didn't show anything wrong with my cervical area. She then ordered an MRI. Another week went by and then I was able to get an MRI and then I knew where I was at.

I drove my mom to this facility this morning for a CT Scan. I walked her in to make sure she got…read morechecked in okay and it was a good thing because while they confirmed her appointment and all of her paperwork was done in advance, they didn't have the order from her doctor and couldn't check her in without it. After several frustrating phone calls and a bit of a wait, we were able to get what was needed and my mom had her procedure. While I know this wasn't the fault of the front desk staff, it was still a bit of a frustrating experience. That being said, we're happy that we were able to get it done. The facility itself was large and spacious, had plenty of parking and appeared clean - at least in the waiting room. As with any medical procedure, it's not a fun business to visit, so we're really hoping that her results are shared soon and that we will not have to return!

Scheduled my MRI over the phone and was told to get a X-Ray prior at no additional charge since I…read morework around metal just to be safe. I agreed. So l arrived and paid up front (because they require that) and sat down until they called my name. I was instructed to strip down to only my underwear and put on a gown. Then I had to wait in a waiting room with 5 other people in a gown in my underwear! They finally took me in and tried to put me in the MRI machine, So I asked "what about my x-ray?". I was then given attitude and was told to go and wait in the waiting room AGAIN in my boxers and gown. 20 minutes later I get called for my X-ray. Get the x-ray then go back to the shared waiting room A THIRD time for another 15 minutes! Then they called me for my MRI and this actually went smooth I was in shock. I got home and checked my bill and realized that I was charged $40 for the X-Ray that was supposed to be "free" and they were going to skip and ignore it! If I had metal in my eyes and they ignored it I would have been blind for the rest of my life! My woman contacted a rep of theirs and they made excuses for what had happened rather than try to help! Go somewhere else! This place is a massive Joke!!!

Wonderful experience for my CT Heart scan. From initial scheduling to check in to the test itself…read more Everyone was awesome. Highly recommend!!

I have been to this place many different times & I always have great feeling about the staff…read more Especially, the technicians handle professionally. I wish I remember all the technicians I dealt with but just name of few are Darcy, Elizabeth, Caitlin & Tiffany. It seemed Tiffany took time to make sure not to miss anything... Made me feel really comfortable! Thanks to everyone!

When you get there, the receptionist check-in people appeared to not want to be there and do not…read morelike their job. When we got called back, the lady had no idea what exactly the orders were for and had to go back to look at them. The documentation had the fax number as to where to send the results to and they still sent them to the wrong place.

I had to have an MRI and I'm in constant pain from neuropathy. I was dreading it so much. I had the…read more2 most wonderful people helping me through the procedure. Abraham and Brittany. You both deserve big raises for caring so much about your patients. I can't thank you enough! You went way beyond any expectations for kindness . Donna Hunt

I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

Dr. Johns is great; he really listened to my concerns and believed me about my symptoms. He was…read moreable to figure out what was wrong and treat it effectively. I have only positive things to say about him; he really spends his time with you and explains what's happening! However, I have continually had negative experiences with the office staff. Despite my great experience with Dr. Johns, I am heavily considering finding a new provider due to the difficulty in dealing with the administrative staff. When I was having difficulties with a new medication, I called the office staff to leave a message for Dr. Johns, and I never heard back. I did so again a couple days later...and again never heard back. I called a third time, and learned that the first two people hadn't even recorded the message - there was no record of it in my chart or anywhere else! Additionally, I am bombarded with advertisement emails, which you cannot unsubscribe from, because it would also unsubscribe you from appointment reminder emails. This feels like a very predatory practice for a doctor's office, especially one primarily aimed at an older audience. It feels incredibly money-grubby. Dr. Johns is incredibly helpful, but I cannot recommend the practice due to the administrative staff, who are sometimes unhelpful to the point of being actively counterproductive. All 3 of the stars I am giving are for him alone.

When every SimonMed has the rating of 2.5 stars, you know it's in trouble. Apparently whatever…read morecorporation owns these imaging centers doesn't care about the quality or rating. Unprofessional staff, on the verge of being rude and impatient with the paying clients. Being rude to a male is a lot different than being rude to an elderly lady. That employee was lucky I stayed civil when she was not. Poor condition of the waiting room, procedure area was dirty/unhealthy and should be shut down as a health related issue. I won't be back, I suggest you don't go

Office Schedulers on Staff have no clue what they are supposed to be doing. So many frustrating mix…read moreups in the E Mountain View facility. Radiologists do not complete or review their exams to give a report for over 10 days. I would not recommend Simon Med Imagining.

Radiology. Doctors are great, get you in and out. Rude office staff and high school mean girl…read morestunts if you don't follow the rules.

They did an excellent job taking X-rays of my prosthetic knee. It's not a typical knee replacement…read moreand required skill to get useful x-rays.

Short wait time, friendly and knowledgeable staff, concerned and caring doctor on site...I highly…read morerecommend.

I was very disappointed with this center. I had extreme stomach pains and my doctor wanted an MRI…read moredone stat on Friday. I couldn't get an appointment close to where I live until Monday so my doctors office made an appointment for me at this location. When I got there I told them that my doctor wanted the results immediately and to call him after the MRI. After the MRI was done I told them again my doctor was waiting for the results and they told me the radiologist left and I would have the results on Monday. I should have gone to the emergency room instead of driving an hour to get there. They told me my doctor didn't say it was stat and it was written on the order and they informed them when they made the appointment. Very bad patient care.

If this is a central booking number, they make you look bad. Wait time was estimated at 7 minutes,…read moreI gave up at about 16 minutes. Called the other guy.

Went here for a quick chest x-ray today about an hour before they closed. No appointment, just…read morewalked in with an order from my doctor I was in and out within 20min. Super fast, easy and friendly service. This was a very nice and clean medical office. Was greeted right when I walked in and they told me to have a great day as I left. They had a nice dressing room and personal lockers to put your stuff in while you were getting your imaging which was very nice and made it more personal. Everyone was super nice and respectful. I will go here again for future testing and would recommend it to others. Thank you (: