What can I say, nobody ever looks forward to a mammogram and it's been a couple of years since my…read morelast but let me just say by far this was the best I've ever had kudos to the girls up front Miss Georgia and Miss P My mammogram tech Angela by far you are the BEST tech I have ever come encountered with thank you for being my blessing today as well as being prompt and gentle You all are an amazing asset/team and I look forward to seeing you next time Merry Christmas and Happy New Year

MRI always running late…read morethis time 45 min and we are still not in Next time a different office

My experience here was a very good one. Scheduling an appointment was very east. In fact, they…read moredid all the work. I've my doctor sent the radiology order, they got a hold off me and have me several appointment options. Most of the time places make you reach out to them and almost make it difficult. Not SimonMed. The building was easy to find, the waiting time for my appointment minimal. The staff was caring, friendly, professional, and efficient. I found it refreshing in today's medical service world where most providers just want your money and treat you like you're wasting their precious time. Kudos, SimonMed.

After arriving at the directed time of 715 for an 8 am appointment, and waiting 45 minutes. I was…read moretold that they are backed up around 50 minutes. I had no choice but to reschedule the appointment, and am curious why they waited until the last minute to tell me... Also, as one of the staff approached the building, she stopped to talk to another patient outside making derogatory comments about a vehicle in the parking lot, and then came inside to say the same insult to a fellow staff member, in front of a waiting room full of people. Yes, the vehicle was mine. How professional that I'm paying you to talk poorly about my vehicle.... Not a good look and I won't be back to this location.

Top notch! Everyone was wonderful. I highly recommend the stand-up MRI. I 'm claustrophobic and I…read morehad absolutely no problems with this stand -up MRI.

great experience- they recognize when they have delays and address with water and small snacks to…read morepass the time - first time a medical facility recognized a delayed appointment time and valued their patients time with a smile a a small bite to pass the time A++++

Valley Radiologists treated me well. I was sent by my doctor for an MRI. The nice lady who…read morescheduled me did everything that she could to get me a good appointment. Unfortunately, I wasn't able to get get an appointment until a few weeks later and it was at 2:45 which required that I fast all day. They did put me on a cancellation wait list and did call with a followup. The facility was easy to find, with plenty of parking. When I arrived, I was immediately summoned to the front desk where I got the business completed. It was a friendly and easy process. After being seated, I was called in at my scheduled appointment time. The young lady was very friendly and did a skilled job at inserting my IV. My MRI tech was also very friendly and communicated constantly during the MRI process. Everything they did was well planned and executed. I thought Valley Radiologists did a professional job and took good care of me. Special thanks to Katrina and Josh.

I had X-rays 7/29/2024 that was a Monday and by Friday they had not read them. Had to make some…read morecalls to them and they said they were backed up with the doctor that reads the x-rays. She recommended that my service provider has to call them back and say there is a stat on reading those x-rays. I was really hurting. I needed explanation as to my cause of pain. My PA after they read the x-rays that really didn't show anything wrong with my cervical area. She then ordered an MRI. Another week went by and then I was able to get an MRI and then I knew where I was at.

Had a 3:35pm appointment and arrived at 3:15pm. I was checked in and had my CT Image taken and out…read morethe door in 15 minutes at 3:30pm. Extremely professional staff in the wait area and imaging area. I'm glad I chose this location to have my scans taken, because of the excellent quality of care and professionalism of the staff. Five Stars SMIL Medical Imaging and thank you!

I cannot recommend SMIL Radiology enough! From the moment you walk through the door, the…read morefriendliness of the staff stands out. Medical imaging can often feel stressful, but their receptionists, tech assistants, and specialists are incredibly warm, calm, and patient. They treat you like a person, not just a number on a chart, and take the time to answer every question thoroughly without ever making you feel rushed.Where SMIL truly shines, however, is their outstanding flexibility with scheduling. I got my times mixed up, so i was early for my last appointment. The scheduling team went completely out of their way to accommodate; Instead of being met with schedule rigidity they handled the conflict with grace, empathy, and absolute professionalism and checked to see what they could do. they were able to take me earlier and got me in and out. If you want an imaging center that pairs top-tier medical professionalism with human kindness and true convenience, SMIL is the only place to go!

I had an MRI at Simon Med a & was petrified to have another…read moredone. SCW was a breeze and I didn't feel cloister phobic at all. There's a window on the end and you can watch an aquarium with fish. There's 3 techs there to help you and they make you feel as comfortable as possible in an unclosed area No more Simon Med, I'll choose Core SCW.

terrible place, won't return calls. I called for 7 days to see when my pet scan was scheduled for…read more they never called back. I I were you I would find another imaging place. These people don't care!!!

My primary care provider ordered both a mammogram and an ultrasound due to my medical history,…read morewhich includes two prior lumpectomies. When I arrived at SimonMed, the front desk and reception staff were absolutely wonderful. Kind, professional, and doing their best despite the facility running about 20 minutes behind schedule. Unfortunately, my experience took a sharp turn once I was taken back for imaging. The technician, Monica, informed me she was only going to perform a mammogram and stated there was "no need" for the ultrasound that my doctor had specifically ordered. While I do not have a medical background, I strongly believe a technician should not override or deny imaging ordered by a physician. When I explained that the ultrasound was likely ordered due to my medical history, she stated she would not complete it without prior pathology reports (something I was never informed ahead of time that I needed to bring). I asked if she could contact my primary care provider directly, and her response was that it was "too messy" and that I could call instead. I found the response to be shocking and incredibly unprofessional, and chose to contact my doctor to request the report. I also explained that I would be leaving the country for an extended period and needed to complete everything my doctor ordered during this visit. Only after I continued to advocate for myself did she finally complete both the mammogram and the ultrasound as originally prescribed. I want to be very clear: the ultrasound experience and the reception staff were phenomenal, compassionate, and professional. However, the mammogram portion, specifically the interaction with this technician, was stressful, dismissive, and completely avoidable. Because of this interaction, I do not feel comfortable returning to this facility, despite how outstanding the rest of the staff was. Patients should never have to fight for care that has already been deemed necessary by their physician... especially when dealing with something as serious and personal as breast health.

Do not go here. I was scheduled for a diagnostic scan, my Doctor recommended a diagnostic scan but…read morethe tech literally tried to talk me out of it. The tech was rude, condescending and just didn't want to do her job. I cant imagine the amount of people who need diagnostic scans that she refused to do. I have made a formal complaint with the company and will tell anyone who listens. This was unacceptable. DO NOT LET ANYONE BULLY YOU INTO NOT CHECKING YOUR HEALTH.

Easy to schedule an appointment and to locate the next closest site with the most short notice…read moreavailability. Friendly staff upon check-in. Clean, well maintained facility. Quick getting and out.

Staff on Monday blamed me for double-booking. They told me I entered the room number incorrectly…read morewhen I simply followed instructions to schedule online. I left the office not entirely upset that the appointment was cancelled and I need to reschedule, but at how the office receptionist spoke down and at me for something I have no control over. She clearly did not want to accept any responsibility on behalf of SimonMed and didn't even offer to reschedule while I was there...told me I had to call the number to schedule. The scheduling phone center is outsourced to overseas or is a foreign based company. Not pleased that my only option is SimonMed. She was rude and should not be customer facing if she acts like that.

Awesome customer service, amazing techs.read more

The office is large and nice and cool when waiting for an X-ray. The staff was prompt and…read morecourteous. The wait time was not long at all so I can't complain whatsoever. They had little lockers to put my daughters clothes in when she changed to get her X-ray. That was pretty convenient.

The person who called to confirm my appointment spoke Spanish to me. I told her I don't understand…read morewhat she said because I don't speak Spanish. She said, she thought I was Spanish because I have an accent. Regardless if we have an accent or not, we live in the US and we need to speak English. And I don't like when the employees are chewing gum in front of a patient.

From the owner: Sun Radiology is the premier diagnostic imaging center in the Greater Phoenix area. With four…read moreconvenient locations in Peoria, Phoenix, and Glendale, Arizona, board-certified radiologist Manntej Sra, MD, treats patients using state-of-the-art diagnostic imaging studies and tests including, X-rays, MRIs, ultrasounds, PET/CT, DEXA scans, mammograms, CT's, and nuclear imaging. The team of physicians, technologists, and office staff blend advanced technology, clinical expertise, and dignified patient care. Their multiple approaches lead the medical imaging industry with innovative technology, not only including open and high field MRIs and 64-slice CT scans but also providing a comfortable environment for patients. All of the radiologists at Sun Radiology are fellowship-trained and certified by the American Board of Radiology. The team includes radiologists who specialize in musculoskeletal radiology, neuroradiology, body imaging, cancer imaging, cardiac imaging, Alzheimer's imaging, and breast imaging.  Patients receive the best possible care and service at Sun Radiology. All physicians and staff stick to rigorous accreditation guidelines and regulations set by the American College of Radiology and the Arizona State Department of Health. With multiple locations throughout Arizona, Sun Radiology makes it easy for Arizona residents to get the care they need. Sun Radiology accepts ALL insurance plans and welcomes new patients and appointment daily on a walk-in basis...