This is another store i like in Rhe Congressional Shopping Center off Rockville Pike. Its next door too going going gone , Fresh Market and more stores . Behind the Matcboxin front of the parking area . Across from Amanda's Chicago Pizzeria . This is called Banner Hallmark Store. Its under new Ownership . This is Banner Hallmark store . As you go inside you see all these amazing things inside . Some apparel, Miniature religion statues and other figurines. They have mugs stuffed animals stationary and other gift items for all occasions. Sometimes carying boxes of chocolates and more. In the back ig the store they have hallmark cards for all ocassions. But firvfuture reference they should carry DVD Movies od all the hallmark movies that we see everyday on TV the hallmark movie channel . This is a great place to get together when getting something special for families on all occasions and holidays and more. It has a friendly and community oriented atmosphere. But I wish they wouldn't make their jib applications so difficult to fill out . I wish they make it easier so people can get jobs there . There are only three locations left . Olney , Rockville, And Germantown , Maryland. We have to support these stores while they still exist before they are gone forever . These stores are dying because of too much internet access stuff instead if goung in person ro support . Hallmark stores are becoming endangered almist like animals tgat sre disappearing from existance . It had been a long time since ive been back since the pandemic and this was yhe first time back in 6 to 7 years . I used ti fine to these stores witb my family. I would livebthe jobs here sineday to build bridges between all worlds that come there from all walks of life . . What happened during the Covid Pandemic it was all of us Americans faults for the inexcusable unjustifiable Reprehensible unlawful and wrongful behaviors and should never be tolerated in any place of business ever again . In this place we have the chance to redeem ourselves and prove we are the better men . This is the time to prove it . So let's please come together as a community again ro support this store . If any gifts yoy get there they have a wrapping station at the register barista area . If you love this place as I do , This pla e is for you . We look forward to seeing you all there very soon. But management needs to change fir the better so peole like me can have chance t wirk there without Fear , Judgment, Or Bad Politics. We are deserve resoect to feel at Home , Feel welcomed, And feel like family there. read more

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Did you ever have a friend that you have trouble finding the perfect birthday card for? Well, I do and ever year I wander through the aisles looking for the perfect card. Hallmark, by far, has the best selection of greeting cards. I have a huge thank you to Shanti. She patiently helped me find just the right card. It was perfect. Shanti was so nice and patient. We looked at a Lot of cards. But, we finally found a Quill card. That is artwork made with string. I feel a little dumb, because I didn't take a picture of the card, before I sent it. But, it was beautiful with butterflies and flowers on the cover. Thank you, Shanti. If you need a special card or gift, I highly recommend this Hallmark store. The prices are a little higher, but you get well made and unique items. read more

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This is my go-to Hallmark shop. Greeting cards for every occasion, holiday keepsakes, sweet treats, and sentimental gifts galore! I love their Better Together products and have purchased so many cute plushies here. Located in Congressional Plaza, it's easy to find parking. The staff is friendly and welcoming. In true Hallmark spirit, you are greeted right away and staff members always check-in when I'm browsing to see if I need assistance. They are knowledgeable of where to find things and what's in stock. During the Christmas season, their ornament selection is unmatched. There's also a small clearance section for past season's items. Join their Crown Rewards club to get a free greeting card every month, earn points on purchases, and score additional coupons along the way. You'll come back again and again, and don't forget to get their signature gold seals at the register for your greeting cards. read more

It's starting to feel like the holiday season! I came back for holiday cards after a great experience last week, when a staff member kindly helped me pick out a birthday card. Today everyone was just as friendly--and there was a 50% off sale! So glad I chose to shop local. Of course, I left with more than I planned. Cheers! read more

Banner's Hallmark Shop - Cards & Stationery Near Me - Rockville, Maryland

I placed an order through Banners Hallmark and the Shop app auto-filled an old address -- four hours away from me. I noticed immediately and reached out within seconds, both to Shop support and to the contact the order page specifically listed, Robert at Banners Hallmark. Despite reaching out right away, I was told they couldn't change the shipping address and couldn't cancel the order... even though it had just been placed and clearly hadn't shipped when I reached out.. it was packaged and dropped off at USPS within minutes?? On top of that, Robert provided no solutions whatsoever -- just a flat "can't help," which left me stuck with a $50 order going to the wrong place. If a business provides customer service but they're unable (or unwilling) to actually assist, then why have it at all? I'll be disputing the charge with my bank, because customers shouldn't be penalized for something they tried to fix immediately. Extremely disappointing experience. read more

Banner's Hallmark Shop - Cards & Stationery Near Me - Rockville, Maryland

12.26.24 They are located in Congressional Plaza. I stopped in today to check out their post-Christmas sale in which select merch including gift bags, wraps, ornaments, boxed cards, winter accessories among other items were 50% off. I purchased a beanie hat, gift wrap, gift bags, and a boxed of cards on sale. I asked a sales associate two questions and she was helpful. I would definitely shop at this location if I was in the area. read more

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I want to commend Sarah for her amazing customer service skills. She was friendly, warm, and kind to every customer. Not only did she make each customer feel like they were the only person in the store, she also promoted the rewards program and had good knowledge of the merchandise. You don't find customer service like this very often. Hallmark has great merchandise but people like Sarah is what will make me go back. Thank you so much. read more

Today I had to get a few birthday cards for my family and friends so I came to my favorite place. I always get the perfect cards at Banner's Hallmark. They have a wide selection of cards and unusual gifts. Plus I have discount coupons to use. The lady who served me is so friendly and helpful I love it when she's here, although they are all nice. She remembers to give me the senior citizen's discount... every bit helps. read more

I ordered a Jellycat on line. It showed that they had 2 in stock. I just got an email saying that they had made an error. I threw in another item to avoid shipping costs. Now I am paying shipping on an item that I could have purchased in a local store instead. Mistakes happen, but why not give the customer a choice of canceling the complete order? Lesson learned. If I order from an independent store on the opposite side of the country, I will call to verify that they can fulfill my order. I'm paying a significant amount more for the item that they are shipping. What a waste of money. read more

Wonderful shop with so many options for cards and gifts. I was looking for a specific card and had not been in this card shop for years. There are so many cards to choose from! A staff person helped me find the card I was looking for. And Joy, who checked me out, was a joy! She was kind and very personable. I will certainly return here the next time I need cards! read more

Really should be an A+ here. They need more postcardvariety as we are a tourist area. I think they do a nice job integrating the Hallmark Rewards program and their senior discount policy with customers purchases. I would like to find more individually packaged writing papers that are not boxed up there along with errand/to do pads that are cute. Lastly, these women work hard to be pleasant to every customer and I notice that older women shopping can be pretty toxic about women's purchases, especially those using the various email promotions, Hallmark Rewards and such combined together. Something needs to be done about that because I see customers "turned off" about shopping there. v read more

I've been ordering my daughter's annual collectible Christmas ornament online for the past few years. This year I decided to go to the shop to purchase it. This Hallmark store is well stocked and organized and the staff is helpful. When we walked into the shop we immediately saw the display of animated Christmas characters. So sweet, but I already have some from past years and really don't need anymore. We worked our way over to the ornaments. What a selection! We were lucky to find the ornament we were looking for as it was the last one on the shelf. Even though mission accomplished I had to continue browsing. We moved onto the Maryland collection and I found a cute little trinket tray with a crab design and into my basket it went. Later I found similar trays in another section and added one with a paw print to my items. I picked up some cute note pads with pens as Christmas gifts and I couldn't resist one of the 3-D cards. There is such a nice selection of greeting cards, collectibles, gifts, decorations and party supplies to choose from. I did laugh at myself during check-out as I had saved shipping charges on my ornament but spent about $50 dollars extra shopping in person. Oh well... read more

I ordered an ornament on the 3rd. Today is the 10th and it still hasn't shipped. That just seems a little excessive for handling time.

I bought a Jellycat from Banner's Hallmark online and when it came it had colored ears when the photo did not show that. It showed regular plain ears. When I told customer service about this they said "I apologize but we listed the wrong product on our website", however afterwards they still had the jellycat with regular ears on their website while they didn't have the one with colored ears posted. How are you going to say you apologize and have the wrong product on the website but not change it? Think about the other people who also thought they were going to get a product, only to be given the other. After the entire process of having to SHIP IT BACK, I sent this message, "I hope you understand how frustrating this experience has been. I purchased an item, and waited for it, only to open it and find that it was the wrong product. Then I had to ship it back just to get the original amount I paid. A product should not be advertised as one thing when it's actually something completely different". Only to get no response in return. I was hoping for more accountability but no. Also the customer service guy was horrible, the message above was the only slightly nice thing he said and from then on it went downhill. read more

ran in here to buy squishmallows with my sibling bc we saw them in the window and as we were checking out the woman at the register commented on my chest being out...and then mumbled something else about her doing the same thing when she was younger? I've never had another woman comment on my appearance before so this was just strange. Literally am wearing a coat and cami??? read more

Banner's Hallmark Shop - The fit - Cards & Stationery Near Me - Rockville, Maryland

I visited (11/15/18). I purchased several wonderful Holiday cards. They have a diverse selection of Thanksgiving, Hanukkah & Christmas cards. Excellent customer services as always. read more

I have to agree with Tara L. There is something comforting, along with nostalgic about Hallmark cards. Remember when you actually sent someone a birthday card by snail mail instead of posting on their Facebook page? Maybe that is why some cards are now coming with postage paid envelopes. Well, guilty as charged. I send birthday wishes to my friends through FB. I came today looking for a gift, not a card. Hallmark has a surprisingly large collection of cutesy gifts for all occasions. Figurines, candles, painted martini glasses to support worthy charities... just to name a few. I wish I thought of Hallmark earlier for graduation gifts, but you know kids, they are much happier with greenbacks. The only think is, you can't send cash through a Facebook greeting. That is where Hallmark comes in! read more

There is something so comforting about Hallmark stores. Maybe it's because I worked at one during one of my winter breaks when I was home from college. Perhaps it's the cozy fragrances that decorate the air of most Hallmark stores. Or maybe its the vast selection of tons of cool and cute items that no one really needs but everyone still buys for novelty. Either way Hallmark stores gives me the fuzzies. This particular location was clean, well organized and uncluttered. I was able to remain focused on my quest for wrapping paper and a card. I even exercised my most excellent will power against sniffing every Yankee Candle in the store. Yay for me. One bit of advice - If you had ADD tendencies or lack patience, beware. On a Saturday afternoon, be ready to maneuver around lots of cute, but tortoise - like elderly women that like to take their time and read 30 cards before finding the right one and pay with plenty of coins from their change purse. I love these gals, but considering I get eager when a page take longer than 5 seconds to load ... I have to zen it out and take time to smell the manufactured roses. read more

Hallmark has really gone downhill over the last 5 years; such a shame. I'm sure the economy has a lot to do with it... I've noticed they carry a pitiful selection of cards compared to what they used to offer. It's more of a GIFT SHOP than a card shop. I believe they've phased out their Fresh Ink collection which used to be my favorite; they haven't had it the last few times I've been there. They really have scaled back in an effort to increase their profit by selling gifts/shoes/apparel... you name it. WTF??!?! I don't want to see Crocs at Hallmark, people! I want to see cards... cards & more cards. Lately, I've been buying my cards elsewhere (Papyrus, Whole Foods, etc.) because I'm just disgusted w/Hallmark. read more

I love Hallmark. It will always be my go-to card shop. The staff is friendly and you can pretty much get anything you need for any occasion right in the store. read more

This is a horrible store. I actually didn't even know Hallmark Stores still existed, but I went into this one to return a gift my son received for his baptism. I walked into the store and asked if I could exchange it for something else and the woman scanned it, told me the price and said yes. I literally had something else in my hand to exchange and was headed to the checkout when she came over to me and told me actually I couldn't without the receipt. Again it was a gift, it had all the tags attached brand new, it said Hallmark on it and it came up in the system!! I'll never be back --nothing but tacky junk in there anyway. Waste of my time--Not to mention what absolutely horrid customer service to tell the customer yes and then five minutes later come back and say no. If your employee was incorrect you need to honor it. But there are no honorable people at the store. Plus the manager was standing right there when the woman scanned it at the register next to me she could've said something. Don't give this horrible business your time or money! Also, if you are the owner of this store please find some competent employees who know your store policies before they inform customers wrong and you lose customers for life. read more

I'm probably not exactly their target demographic, I'll go to a Hallmark store maybe a couple of times a year at most but I'll usually just go to CVS or Target or wherever to get a card. This place does the job if you need a card and they sell lots of Christmas ornaments and other stuff too. One weird thing, why the Christmas music already? It's not even Halloween! read more

Beware of this store's return policy. I drove over 30 minutes out of my way to return an item to this store only to find out that they wouldn't accept it because it wasn't sold at their location. Hallmark needs to clarify its return policy so that it's clear that independent locations such as this one don't adhere to the normal return policy. read more

They have all kinds of nifty offbeat gifts...like kid locker decorations..whos ever heard of that?? My grandaughter loved it. This is where you come for the person who has everything..you eill leave with something..if not a bunch of stuff!!! read more

Banner's Hallmark Shop - Giant lollie pops!!! - Cards & Stationery Near Me - Rockville, Maryland

This is a nice quiet store together your cards for the holiday or any other occasion! It smells great in the store and it's very nicely decorated! read more