Referred to this location from my cardiologist for an MRI. Small and nice looking hospital…read more Staff was attractive too and very nice (except for one lady who watched me struggle to get my locker open). I needed lab work first and the lady was nice and efficient. Then I as taken care of by a man whose name escapes me. Very nice guy. Justin gets an honorable mention iron since I talked to him on the phone. Everyone took good care of me offering me music and making me comfortable. Pleasant experience overall which is comforting especially for a woman of color. I'd definitely return. P.s. I traveled to come here.

This hospital is part of Accountable Care Organizations (ACOs) ...they receive financial bonuses by…read moresending patients home instead of to expensive post-acute facilities because it drastically reduces the total cost of care. Medicare allows these organizations to keep a portion of the healthcare savings they generate. This is a terrible hospital. Do not let your love ones go there for any reason.

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

My doctor ordered a lung CAT scan (which was clear). I scheduled it at Baptist Beaches. I walked in…read morethe main hospital door and went slightly to the left for check-in. I was guided to my next stop. I checked in there and took a seat. I waited 5-7 minutes before I was called back. I had to take off my bra due to the underwire. Then I layed down on the machine. This was my first time having a CAT scan. The machine moved back and forth and around and made some beeps. The scan took roughly 5 minutes. The staff were friendly and helpful. I would go to this location again for my imaging needs.

My husband and I, both senior citizens were patients of Dr. Quinn's for almost 4 years before…read morefiring her! Island Doctors, with at least 55 clinics state-wide, is owned by Dr. Roy Hinman, a physician headquartered in St. Augustine for at lest 40 years. I presented to Dr Quinn one day complaining of a bladder infection, which seems pretty basic. She ordered a urine culture, and asked me what I wanted prescribed for it, as it indicated bacteria and blood. My husband and I happened to work in the healthcare field for a combined 50 years, but, since when do you ask the patient to prescribe what they want? Bizarre! Well,, the culture report can back on a Sunday via Labcorp's website, and results showed very resistant bacterial infection, and antibiotic Dr. Quinn put me on would not work. I called the office first thing the next day, and they claimed results weren't final yet! i waited all day for callback from Dr. Quinn, and finally afete 5 pm she called to tell me she had to consult with Dr. Hinman. These 2 "genius" doctors ordered me to take 5000mg Vitamin C daily for 10 days! No way in hell is that going to cure a rare bacterial infection like sepsis! With HMOs you can't easily get a second opinion, so I took myself to St. Vincent's ER, and when I explained all to the ER doctor, he was in disbelief that the antibiotic indicated on the lab report had not been ordered. He said no amount of vitamin c would have had any affect, which I knew. That doctor ordered the right antibiotic, and I was fine in a week. Incidentally, just as I was walking into the emergency room, Dr. Quinn herself tried to call me, but I was unable to get to my phone. She knew damn well she prescribed the wrong thing! We never returned to Island Doctors, but immediately went with Conviva Senior Care, which is a night and day difference!

Unfortunately, my 73 year old mother has been a patient here for several years. I tagged along for…read morean appt this morning and it was horrible. Dr. Quinn walked into the room with an attitude, did not address the patient or myself. When I did try to introduce myself she was very unprofessional and just rude. Questions were met with a holier than thou, condescending response. At one point she was literally screaming at me. Definitely not qualities or behavior you want from any dr..especially your own Dr. I am not surprised they have an overall Google rating in the 2's. Do NOT recommend you or anyone you care about go here.

I absolutely love the care I get at the Mayo Clinic. I see Dr. Shearer and she is the most pleasant…read moreDr I've ever encountered in my life. She is very thorough and I love that they work with the Mayo Clinic so you get top-notch care on every aspect of your health I've never sat more than 15 minutes in the waiting area. And when you get to check out, they are super helpful and help you set up your next appointment. I know there could be a waiting list to get in the Mayo Clinic primary care, but I highly suggest getting on that waiting list because it's the best type of car I've ever had in my entire life

This is my first time here and the facility is so nice and clean and bright. There's comfortable…read moreseating in the waiting room in the minute. I walked in. I was able to check in for my appointment for a blood draw to be followed by an x-ray. I didn't get to sit three minutes and I was called for the blood draw lol. I was not by such a lovely woman who listened when I said I bruise easily and used a butterfly draw to make it easier. Just a prick. Seamless and quick then I walked out to check in for the x-ray where the experience was similar. I hope I can come to this facility again for some future things like mammograms, x-rays, and bloodwork. I would like to permanently break up with Labcorp. Employees here have all been free, friendly and helpful. The quality of care so far has been excellent.

Very disappointing experience…read more We had a very bad experience during our visit today. After checking in, we waited in the lobby for several minutes before staff called us into an exam room, where a male provider and a nurse were present. The provider asked questions, and we answered them. My child's symptoms were clearly visible on her face (a rash). I even asked whether antibiotics might be needed. No explanation was given, and we were sent to another room. After waiting more than an hour with no one checking on us, I pressed the nurse call button and asked what was going on and what we were waiting for. Later, another staff member came in, examined my child, and said she would prescribe an antibiotic. At that point, I was already frustrated by the long wait and asked, "Why wasn't this done in the first place, and why were we waiting so long?" Instead of apologizing or providing a professional explanation, she responded very rudely, saying: "He wasn't a doctor; he was a nurse and cannot prescribe medication. I am the doctor, and we have a lot of patients." However, this statement was not true. According to the visit documentation: * Justin Nippert, DO, is a licensed physician (Doctor of Osteopathic Medicine). * Jessica Rachael Holder, APRN, is an Advanced Practice Registered Nurse. This means the male provider present earlier was in fact the doctor, and the person who spoke to me later was not a doctor. I also recall that Dr. Nippert prescribed medication for my other child during a previous visit several months ago. To make matters worse, when I went to the pharmacy, one of the prescribed medications was not covered by our insurance. Instead of waiting for the pharmacy to contact the provider and request a substitute, I had to pay out of pocket to avoid further delays in my child's treatment. Being given incorrect information, spoken to rudely, left waiting without communication, and placed in a situation that caused unnecessary out-of-pocket expense is unacceptable. Due to this experience and the lack of professionalism, I do not want this provider to treat my family again.

UPDATE TO MY REVIEW ON 7/21/2025. MY RATE IS BASED ON MY EXPERIENCE BELOW…read more On 7/24/2025, the director of the facility, Nathan, called me to discuss my recent visit and the events that followed. He listened to my concerns attentively and promptly addressed the most important one--ensuring that my prescription was filled. He also assured me that my other concerns would be addressed. I appreciate that he reached out personally and quickly, rather than responding with a generic message. He was professional and apologetic about my experience at the facility, which I truly value.

I had an outpatient procedure last week at the Jacksonville Beach Surgery Center. I arrived at 6…read moreAM, completed paperwork, and was taken back to the preop room by 6:30 AM. Next, they checked my blood pressure, I answered many health related questions. Then the nurse put an IV in my hand to be used to administer the anesthesia. I was visited by the surgeon as well as the anesthesiologist who both provided explanations of what to expect. Before being wheeled into the operating room, a nurse placed a blood pressure cup on my arm and an anesthesia technologist advised she was putting something in my IV to help with anxiety plus an antibiotic. I was wheeled to the operating room at 7 AM, my procedure time, and before I knew it I was out. I woke up in the preop room. I felt pain at the surgery site and was offered a narcotic but chose to go with ibuprofen which turned out to be all I needed. I got dressed, got in a wheelchair and was taken outside where my friend met us to take me home. I have a follow-up appointment scheduled with the surgeon 10 days following the procedure. I had a good experience with all the staff at Jacksonville Beach Surgery Center. FYI, procedures have less out of pocket expense at a surgery center versus the hospital.

I had strabismus surgery here. Everyone was very professional and very kind. I would gladly…read morereturn here any time and highly recommend it.

DONT WALK IN, make an appointment. I walked in and they…read moredidn't tell me that the appointment will go before me so they let me wait for 3 hours. ITS INSANE

The front desk person was so so rude to my husband who just got into a major car accident with…read morepossible whiplash or concussion. He is a very patient and kind person and this woman just was not appropriate especially because we have been there many times before for flu and broken bones. We live within 5 minutes, but won't be coming in there again! so sad.