Jax... I'd rather be outside OR exploring this store ;D…read more This store truly has it all. It's a wonderland of products for an outdoor enthusiast: clothes and shoes for any activity, camping gear, biking gear, fishing gear, hunting gear and hats galore. They even have other miscellaneous items to keep non-adventurers excited like soaps, toys, dish towels, hot sauce, dog toys, etc. Truly, they have it all! And... it's all priced the same as REI. Plus, staff has always been helpful when I've asked questions. And... they allow dogs in their stores! It's been a great spot to take our pup to socialize. :D

I go in here occasionally for clothing or gadgets. In recent months I've bought some flashlights,…read moreCocoons brand sunglasses, Patagonia windbreaker, and Timberland shoes. They carry a mixture of high-end brands and more obscure brands. This is mostly a self-service store, lightly staffed, but I've always gotten good service when I asked. I like this store because it has a lot of good-quality items that are not found it the average department store.

We wanted to shop at a local place, so we dropped skis off 2 weeks in advance of needing to leave…read moretown and Timur assured me they could be ready in time. Reminded him by text 4 days in advance and he again assured me they would be ready. Day of, at noon, I went to pick up the skis and they were not ready, but he said if I came back at 5p (just before my flight) he would be done. Went back at 5p and they were not done. After swearing at me that he had too many f**ing tasks to do and too many customers so it wasn't his fault he said he could finish the tune while I waited for 10min and charged me full price. When I brought my skis in days later to adjust the bindings I was informed by a the new shop that "the skis have not been touched at all, the edges are so dull I can safely run my finger with pressure, there are 4-5 core shots needing repair for safety reasons, there is no basework, no grinding, and no wax." This shop charged half of Snow Hut and did a professional job and a full tune that you can see and feel. I have called my credit card company to revoke the charge since no work was done on the skis.

The best ski tunes I have gotten in my 50+ years on the slopes! T will take care of youread more

Saturday 5/23 at the Stihl/shop counter a lady called another Jax store to have a spark plug that I…read moreneeded sent to the Lafayette store. Said it would be there Tuesday and they would call me. I called today Wednesday 5/27. Guy at the Stihl/shop counter said they don't call anyone and deliveries between stores are unreliable. May or may not happen and they have no control over if it happens. He also said they won't call anyone if there's an order. You have to call or show up at the store to see if it happened. Really! Very Unprofessional! On my way to Lowe's

I was at Jax in Lafayette Colorado on August 5 2025. On that day at about 1:55 PM they tested their…read morefire alarm system. When they did so I was standing approximately 10 feet from a fire alarm. My hearing was damaged severely. I contacted Jax and a person claiming to be the general manager spoke to me about it. I am left with loss of hearing and constant ringing in my ears. Jax refused to help me or take accountability for what they did to me. Jax is just another heartless business that has no accountability.

I had a bike that needed new tires installed. Dropped the bike off during mid November of 2020 with…read morethe tires and tubes required. Was told it would take a few weeks, but they would call me when it's ready. I said no rush, it's winter time and I won't be needing to ride anytime soon. After a few weeks had passed, I never heard back. I called multiple times. Left multiple messages with no returns to my calls. I stopped by multiple times, to find a hand written note on the door says they're closed. Which contradicts their business hours posted online. Fast forward 4 months later to March of 2021. Not a single effort was made to reach out to me. Finally, I walk in on a day they happen to be open. I sh*t you not, I see the bike is sitting exactly where it was left 4 months ago, untouched. The associate said, I'll jump on this right now and have it ready within an hour. I said calmly "cool, I'll grab some lunch and come back." I came back 2 hours later, he was sitting behind the desk doing absolutely nothing, and the bike still wasn't even touched!! I literally had to say I'm going to wait right here and watch you do this, so I can take my bike home. He did it in 15 minutes. The phone was ringing like crazy, with no answer (figures). Not one apology, or explanation was ever given. I wasn't charged for the labor, but Jesus.. How do you expect to survive running a customer facing business without doing the absolute bare minimum of effort to meet expectations?

Dana is the man. Fixed my pedal issue in a minute and wouldn't charge me for it. Support this…read morelocal shop!

I love coming to my neighborhood DICK'S Sporting Goods. It's always a fun time…read more Except for this morning at 9am. I was greeted like always so nice. Eager to seem to help. What started as a simple exchange of soccer cleats. Turn into a stressful morning. Should have simply arrived and gotten help to return and place an order for a new size. Instead had me wait 20 min. For her to say that her system is down. And then I have to download the app and have it shipped to my house. She returned the credit to a gift card and told me to download the app and go re order my cleats. and now I can't order them as it won't let me ship to the store. And shipping it to my house is 14$ more expensive. Everything from the online purchase, pick up ,return went great. Leaving me to basically fix the problem myself. Just a lil more attention and effort would be nice! I'll be back for sure just some feed back to work off from. As I've been coming here for years definitely my favorite DICKS AROUND

Karl working the bike section was very knowledgeable and helpful with the equipment. He was very…read moreinformative and was able to repair the bike in minutes. Truly a kind and respectful man.

This is such a cool place, and hugely important in a place like Boulder. It's also a non-profit!…read more They recently expanded so it feels much less cramped. For a consignment store, this place is incredibly well-organized. The prices are either good or great depending on your timing--they drop on a set schedule that's on the price tag. I've also sold stuff here and that process is smooth and easy. All of the staff are always kind and helpful.

Snazzy newer location for them means more inventory! I've only been to the original store and this…read morewas my first time here. Very well organized, you can clearly find what you're looking for if you come in on a mission! Sadly their prices were a bit ridiculously higher than what I was looking for on second hand gear but I had a good time hunting around!

I am newer to fly fishing and have been to a few fly shops around Colorado so far. None of them…read morecompare to Arbor anglers, especially their customer service. James and Rob were extremely helpful and kind. Thank you!

What a great place. I knew absolutely nothing about fly fishing before going on guided trip with…read moreMatt to RMNP. He introduced me to all of the basics, and I had a blast. Since that one guided tour, I've been able to go out fishing 4 times by myself and land trout each time. Folks in the shop are super helpful and welcoming of beginners like myself. I plan to take more classes / guided trips with them in the near future.

Be aware.....We drove an hour to Boulder thinking the store was open at 2pm on a Tuesday only to…read morefind it locked and "by appointment only". Just checked the website on our drive home and did not see "by appt only" clearly stated.

very nice guy, couldn't do the work in shop but recommended good places nearby . V helful.read more