I have been going here for years. Usually, I love the service and the staff this last time however…read morewas a very unfortunate trip. I scheduled my appointment for 3 PM on Saturday. I go six minutes early. I'm waiting. I wait another 15 minutes at this point, I've been waiting for 20 minutes. No one's come out. No one greeted me so I end up leaving without my wax. I tried to email and call the company. No response. hopefully I don't get charged. Overall disappointing and a waste of time. Will be moving my business elsewhere

Total professionals here!…read more The location is easily accessible and there is plenty of parking. If you need to cancel, it is important to do so within 24 hours of the appointment. Most places do this, so no surprise. (You would expect a call from them in the same manner if they had to cancel.) Thanks for the great service, as always!

Michaela is god sent. So fast, so painless, so kind. Never misses hair. Cannot recommend her enoughread more

I saw an ad on Facebook for a free waxing service, for first timers. I decided to give it a try…read more The service was great and Makayla was amazing. She walked you though each step and made sure you were comfortable before continuing on. I definitely recommend Hello Sugar in American Fork

Lainie is simply the best! She is very good at making you feel comfortable and very good at what…read moreshe does!

I told her I couldn't tolerate the pain anymore, she rudely laughed in my face, impatiently…read morerequested money (charged for TWO strips of wax after already paying booking payment prior $48 total) and laughed as I walked out. Go somewhere else! :)

Very quiet and clean place, great professional vibe. I was a first time customer so my service was…read morefor free. Ashlyn gave me an underarm wax and was super nice and professional. She even got rid of my ingrown hairs from waxing the past, barely felt anything. However, personally I do like it when the wax is taken off quickly. For the most part Ashlyn did pretty good to lessen the pain, but there were a few moments where she did take her time to take off the wax. Overall, I really like her service and how she took her time to apply products to avoid me getting ingrown hairs again. I purchased the product she recommended and re-booked with her. The gentleman up front was also very professional and kind and took the time to explain the services they have and the deals they offer. Big plus: receptionist gave a few samples to try out!

The ladies are so kind and very good. I'm always happy with my service. And the team is really…read moreflexible with scheduling too.

Everyone was very kind! The place is clean! I was very happy with my lashes and waxingread more

Had been going to Calm Spa for a year and then my nail tech quit. Same thing happened with the next…read moretechnician except this time the spa sends me a text telling me they don't have a replacement technician to serve me and I need to go somewhere else for this service. Just like that. The spa only has a small back corner for nails and only a few colors of nail polish to choose from. It was very obvious that nails weren't this spa's big money maker and not worth their time and efforts to keep a nail tech employed.

Monica is THE BEST. The waxing is done out of her home which made me a bit wary when I first heard…read moreit, but it's a separate entrance that is closed off from the rest of the house and looks very professional and clean. The first time I went I was expecting it to be awkward as hell, I mean there's a stranger all up in my business, but Monica is so friendly and easygoing that I never feel weird about being basically naked in front of someone I barely know. She never tries to upsell me and is very understanding about rescheduling, even last minute. I don't know what I'll do if I ever leave the area because she's made such a positive impression that I don't think anywhere else will ever measure up.

It's beautiful and welcoming and I was received professionally. Everyone was excellent in their…read moretreatment and service, excepting for the actual service itself was disappointing. I still had patches of hair and a lot of sticky residue when I left.

This place is excellent! I live out of state, but I come here for pedicures--I come to visit family…read moreand we go for a girl's time. So sometimes my pedi is way past due because I'm waiting to get to K&Q. They're that good.

They did a beautiful job on my daughters nails and she has received so many compliments. She asked…read morefor acrylic and was so happy with the beautiful results. The colors and design were perfect!

Kenzie was absolutely incredible, I came in feeling bored with my hair, and Kenzie sent me home…read morefeeling confident and stylish. I was also so grateful that they had patience with my mess of a head of hair. She was so patient, but they didn't send me home early with an unfinished head. She truly put care into my hair and IT SHOWS with this balayage, bangs, and money piece. 100% will be returning.

Best place to go for hair and spa treatments! Everyone is so talented there! It's always so clean…read moretoo

I didn't get waxed, but I did get a great massage by Brittany, for a very reasonable price. I'll…read morebe heading back!

I loved this place! They helped me feel comfortable and relaxed. They have great deals too! I…read moreespecially love their monthly text specials. :)

Took a chance and did my wedding nails here! Jaden was so fast and got my dream nails perfect in…read moreunder an hour! Love this place.