Mean customer service ...overpriced. . Aggressive manager…read more.. Employees from insult customers... Not a good representation of the true value brand

Don't shop here they might offer to let you skip the line try something and bring it back to only…read moreaccuse you of stealing , weird ass customer service.

I'm a DIY guy and this place is fantastic! The folks there are always very helpful and they have…read moretons of inventory to complete just about any project. They have some great clothing and holiday seasonal items too! Most recently we had a plumbing issue at home. I don't know much about plumbing so I went to Mountain Hardware and Luis helped me out. He found the part I needed and took the time to explain the fix to me, even lending me one of his tools. Being a plumbing novice I had to return a few times, and he was always super helpful, such a great guy. Highly recommend this fantastic place! I'm so grateful it's part of our community...

I stopped in to grab some padlocks for my cooler. I needed to bear-proof it while staying at the…read morecampgound at Donner Lake. The staff was friendly and greeted me as I walked in. I was able to easily find what would work for me, and checking out was a breeze. This is an example of what small town hardware stores used to be.

Two Hardware Stores, in our area-- And a Few Thoughts:…read more We're fortunate to have two hardware stores in our area -- convenience matters, and I genuinely try to keep my spending local. The staff is consistently helpful and knowledgeable, and that counts for a lot. Supporting local businesses means keeping our neighbors employed, and I don't take that lightly. But let's talk about the elephant in the room: pricing. I've done the comparisons. Many items here run 2x what you'd pay online -- and increasingly, I'm seeing things priced at 3x the online equivalent. I understand local businesses can't always match the big online retailers, but markups at that level make it genuinely hard to justify shopping here regularly, even when I want to. For my fellow seniors: there's a 10% discount available -- but only one day a week. Here's the thing: we're seniors every single day. To their credit, the other hardware store in our area offers no senior discount at all -- so this place is at least a step ahead there. But a modest everyday discount, even at a lower percentage, would go a long way toward building loyalty with a customer base that shops consistently and values local relationships. It would be worth exploring. I'm not here to organize a boycott -- that's not my style. But I will say this: if the pricing gap keeps widening, more and more of us are drifting to online options, not out of preference, but out of necessity. It's worth noting that seniors are a very different customer base than they were 5 or 10 years ago -- nearly everyone I know has learned to shop online, or has someone who does it for them. For those of us on fixed incomes, finding a better price isn't a luxury, it's a necessity. The goodwill is there. The staff is great. Meet us halfway on the value, and this place could really thrive.

This place is incredible! Everyone is so helpful and knowledgeable. I'm stunned by the bad ratings…read more It's nice and clean and they have just about everything you'd need. Large variety. They have awesome sales and everything is reasonably priced.

Good line of products. Decent prices. Knowledgeable and helpful staff. What more do you need?read more

I bought a beautiful new refrigerator from Hills Flat in the appliance department and Tim is super…read moreknowledgeable. With his many years of experience, I had limited space in my kitchen and he knew exactly which refrigerator would fit and the delivery guys were awesome as well, John and Seth. And then I needed to go over to the Colfax store for some thing and those people were super nice too. I would definitely recommend buying from Hills Flat lumber.

I need to buy more of their Syrup. Dan makes the best manzanita syrup and their Cranberry Apple…read moreCider Vinaigrette.!

The simple act of buying a dresser at a thrift store turned into a big project when the drawer…read morepulls for the fourth drawer came off in my hands! The screws for the replacement pulls didn't clear the width of the drawer. I was finally able to put the way-too-difficult project to rest with help from Linda at A to Z Supply. She took the time not only to find screws the right length, but to notice that the ones that Other Hardware Store sold me were the wrong width as well. Should have shopped local to begin with!

Kudos to this business. I have a Makita electric compressor which I took in because it would not…read morestart. Prior to writing a service ticket, the gentleman who helped me, first took the compressor to an electrical outlet. He turned the knobs and the release switch at the bottom of the unit. Then he started it. Magic, it turned on right away. I had let someone else use my compressor and they had made adjustments to the knobs without my knowledge. Once everything was set correctly, the machine started. Apparently, the tank was already full (that's why it wouldn't come on). Once some of the air was released and there was room, the machine came on. I had to drive 1/2 an hour to get my equipment serviced so it was really nice that I didn't have to leave it and make a return trip to pick it up. They could have just written a ticket and had me leave it but they did a preliminary check first. I learned something new about my compressor and they saved me money and time by fixing my problem in a few minutes. I highly recommend this business for their integrity and customer service. I will definitely return.

I'm sorry to do this but maybe they will change their gift certificate program. My husband bought…read moreme a 100.00 one for Christmas. it was lost. I asked them if they had a copy of it and their system doesn't allow for a duplicate. the guy showed me the book they are written in and it showed both original white copy and the duplicate yellow copy used as an original too. he basically said I was out of luck. didn't they have to ring that 100.00 cash into the register as a gift certicate? wouldn't the bookkeeper find the 100.00 difference in the books if it wasn't rung up. Anyway I guess we donated the 100.00 to their Christmas. Leslie Wilcox

Good guys. Honest shop. Been here forever for good reason. I miss the brewery to grab a pint after…read morechopping wood, but we can't have it all

Great guys and knowledge! The chain sharpening is super fast, though engine work takes a bit…read morelonger.