Took my dogs to Heavenly Pets and absolutely loved the service. They were very professional and…read morekind taking great care of my puppies, highly recommend!!!

I just learned this business operates under new ownership. I took my per there few years ago and…read morewasn't impressed but after I found out there are new owners I decided to give them a try. Such a huge difference! My doggy was so calm and relaxed and also got a very cute hair cut. From now on I will not hesitate to bring my pet there for a grooming. Thanks and see you soon!

I came to Petco recently in search of some feline greenies of the dental variety…read more While I was able to find them there was a limited selection on the shelf and I ended up purchasing the size and type that was left. I was able to make my purchase fairly quickly. I will also say they Petco does have a wide array of pet treats and toys for animals beyond just cats and dogs that say a super market may not have.

1 Star - Absolutely unacceptable treatment from groomer and manager…read more I originally booked with a groomer named Tristian and had the best grooming experience I've ever had. He was professional, attentive, and handled my dog with care. Naturally, I rebooked--only to find out he was no longer available, and my appointment was reassigned to someone named Angela. From the start, this appointment was a nightmare. I gave clear instructions: * Don't dry my dog - he's fearful of loud noises * Don't trim his nails - we do that at the vet * I booked the first morning slot to minimize his stress and pick him up quickly I returned nearly 3 hours later to find my dog still locked in a kennel soaking wet, while Angela was grooming another dog. She ignored me at the counter. When I knocked on the glass, she came out visibly annoyed, told me my dog was "in the dryer," and walked away. Minutes later, I received a generic "your pet is ready" text, and the store manager appeared. Angela walked right past me without a word. When I voiced my concerns, the manager claimed Angela "felt threatened" by me and defended her behavior. No apology. No accountability. To top it off, my dog was handed to me still wet, confirming she had blatantly lied about drying him. I requested and received a refund, then filed a complaint with corporate. Shortly after, I discovered my grooming account was disabled, which feels retaliatory. This was by far the worst grooming experience I've ever had, made worse by the store manager enabling it. Neglecting basic instructions, being dismissive, and retaliating against valid complaints is completely unacceptable. Currently on my second complaint with Petco from this same experience and disabling of my account to book further appts.

After a long time, I've finally decided to write this review. I got my first cat here. I had not…read moredone enough research. I visited them and didn't think enough. But recently it struck me, this is a kitty mill. Our cat Scottie is very cute, very beautiful, but she's not perfect; her nose is too short so there's some issue with her tear duct. She's always in tear and there's always some stain under one of her eyes. When we first got her, they gave a little bottle of eye drops and told us our cat has a mild infection, the drop would clear that. Nope. This tear duct thing is for life, though minor. Scottie also came to us with parasites and fleas. How could she have been infected? I suppose the adult cats were not well taken care of, and for that matter, I have to say that the cat smell was very strong as soon as the house door was open. Litter dust was everywhere, probably just except for the "nursery". After getting Scottie, I continued to look at their website on and off. They always have many cats available. Too many. And the birth dates indicate that there are just many litters in a short span of time. All the time. How could this be? Do they not care about the mother cats, just keep making them mate? Or do they buy cats from elsewhere and pretend they have bred them? The breeder who I got my dog from only had 2 litters over the last 1.5 years, this cat breeder had so many I lost count. The dog breeder wanted to make sure the dog would be well taken care of and leave when it is the right time, she wouldn't give the pup to us until after the pup was 3 months and she checked in on us twice. This cat breeder wanted us to take the cat the same day we saw her, told us the kitten could go with us at 2 months and never initiated contact once we paid and picked up the kitten. There are a lot of cute kittens for adoption. We adored our second cat. And I pledge to never buy another cat. Even if you really want a specific breed, please look for a breeder that at least seems ethical.

It took me a long time to decide to write this review. I decided to wait to write this review…read morebecause I want to be as objective as I can, so that I can tell everyone what happened to me, what I went through with Val and hopefully this can help you guys make a more informed decision . I got mine scottish fold Teddy from Val in 2018. Its true Val was very sweet, nice and responsive until I had some healthy issue with the kitten. The day I took the cat home I found out it was infested with fleas. (which confirms what other reviewers were saying, and it does make me think too this might be a kitten mill ). I contacted her and she assured me there s nothing wrong with all her other cats and all the other buyers had not mentioned such (which reading from other reviews it's something she also says often to get out of a situation). Less than a year later my cat was diagnosed with a CONGENITAL heart defect, and dispute all efforts it passed away just a littler over one year old. Our hearts were broken and with a heavy heart I reached out to Val hoping to warn her about potential similar health issues happening to Teddy' siblings. Initially she responded and asked me to forward her all the medical records. As I did in December 2019 she said due to the holidays she was not able to look at them. I contacted her again multiple times in 07/2020 she never bothered to reply. When she finally did, she said her vet quit and she has no vet right now to proceed with the matter. So in my opinion, if you are ok with paying $1500 - $2000 for a kitten with no health guarantee if anything were to happen because of breeding or genetic problems then Val is your person. If you are lucky to get a healthy kitten then you will have a great experience just like all the people who have their positive reviews here. I m sure it would be a different story if they got a sick kitten instead. Whilst I understands that pets get sick and dies, but when it comes to something that's CONGENITAL, that happened within a year after I got him, I think any reputable breeder would be quick in action to resolve and make the difficult situation a bit more easy for the owner, unfortunately Val is not one.

The owners attitude was disgusting, she reeked of alcohol and got upset with me when I was asking…read moreher questions. After I got tired of the way she was talking to me, I told her Thank you for your time, I don't think this is for us, and she told me to go on get out of here. The place looks dirty and unkept and It smells like urine.

BUYER BEWARE: We dropped off our dog in perfect condition, what we got back was a fractured hip. We…read morenoticed right away that our dog did not look right, she was limping and very inactive. We went to the vet and spent $1000 on xrays. When we called the owner to find out what happened during the grooming session she was extremely rude, loud mouthed and unprofessional to say the least.

If you care about puppies this owner does not. He will drive the puppies all the way to your…read morelocation just to take them away. He will have multiple emails addresses and not have a system to keep them organized. When he's disorganized this allows him to miscommunicate and blame it on you. Long story short for teacher appreciation week, I was implicit that their check was in the mail and that there would NOT be a check before or AT day of event. I have a string of email if potential customers would like proof. His apprentice arrived day of, showed all the staff and kids the puppies... just to become agitated that he didn't have a check. So agitated that he repeated "no we're taking the puppies I told you it needed to be paid". When I told him to check his emails he basically denied me and told me "no puppies for you". It took an hour of his throwing a fit for him to provide us another payment option. He then charged us for the hour his staff was there because he wasn't at all concerned with helping us find another payment option. He was more concerned about yelling and saying "I told you". It was very very clear he has done this before. He wasn't at all concerned about a cute day full or serotonin for support teachers. He was concerned about upcharging guests and screaming on the phone. Extremely sexist. Truly sad that this seemed normal to him. Get puppies from a more caring person for your party. We were basically guilt tripped into paying with a card.

Buyer beware. Penny…read morewas recently diagnosed with a torn ACL in her left leg, as well as a luxating patella. She had surgery last week (9-9-21) to repair both knee issues. This is the same combination of injuries she had with her right leg, which required surgery (once when she about 1 1/2 y.o. for the patella, then again when the ACL tear was repaired in 2019). This is Penny's 4th surgery overall on one of her legs, and she's only 9 years old. The rehab and recovery for each of those surgeries is about 2 months. So you can imagine how hard it is to watch your beloved pet go in/out of surgery 4 separate times in such a short time span. Penny has also been prescribed medication for arthritis, a thyroid med, and a combination steroid/anti-inflammatory for chronic cough episodes that failure up due to a soft trachea. We love Penny, but this is a case of what happens when puppy mills supply pet stores with poorly bred animals. I see that Puppy Paradise store is for sale. yeah, that's probably best.

Poor customer service, staff no where to be found, dingy looking store and the store Manager Chloe…read morelacks supporting customers and professionalism. She apoears to dislike her job. I had to seek help and saw her trying to ignore me and run to the back of the store. It was my daughter birthday and I wanted to get her a hamster this manager/ employee was rude and talked down to me when I had an inquired about what to purchase for the hamster. This was by far one of the worst experiences I have had. We left this store disappointed But the good thing is I didn't waste my money at this location. She needs training or she should have called out of work that day or better yet just quit. Give this position to someone who wants to work.

Dear Petco Vaccination Clinic Team,…read more I'm writing to express my sincere gratitude for the amazing service I received during my recent visit with my two dogs. From start to finish, the entire experience was smooth, professional, and incredibly comforting. Every member of your team was kind, patient, and helpful. I truly appreciated the warm welcome and the way everyone made sure my dogs felt safe and cared for. A special thank you to the doctor who administered the shots--your gentle and professional manner really stood out and made a big difference. It's clear that your team is passionate about what you do and genuinely cares about the animals and families you serve. Thank you again for the wonderful care and for making what could've been a stressful visit feel so easy and positive. I'll definitely be back for future visits and will be recommending your clinic to fellow pet parents. Warmly, Jaleesa J

Cute neighborhood store! They have everything to suit the needs of any of your pets. My new…read morefavorite when my pets are running low on food, etc!

I would love to work there. Mom was bringing me in her car, I just came back from Spain, earning a…read morelittle. The pet food store is near the dentistry office and TD ~ bank, but from the right, if you go from South of Kings Highway, this store is parallel. B82 thru King Highway and F train thro McDonald. Honestly, I went. At 21:32 -- this is closed until morning, it is not the rumor has it.

Beautiful display tanks. Lots of great lps and zoas from $10 and up. Amazing selection at the…read more$50-$100 price point. Everything is clean and healthy. Salespeople are knowledgeable and friendly. Also good selection of fish and sps. Great store!

They relocated from their previous 8th ave location. Their setup in the store is exactly like the…read moreprevious. They have sufficient space between the aisles for browsing. Definitely one of my go to places for fishes. I visit quite often to check out their weekly selection. They have your fresh water and salt water fishes, corals, plants and other aquatic needs. Great prices, and knowledgeable customer service.