Total rip off Guy said they need 650 base for any job done…read moreto cover bloated overhead. A hour job was quoted at 850. I called their bluff and soldered my own pipe with 120 bucks on material. This plumbing company is predatory and takes advantage of ignorance. Hire a local self employed plumber for 1/4 the cost. These plumbers are too scared and lazy to get their own van, they could make more and charge less. Boycott these guys. Plumber said our soceity is messed up, no, this company is messed up I won't pay 500 premium for a facade.

Took time off to get some Plumbing done. Sent owner pics. of job, very self explanatory. Plumber…read moreshowed up and quoted a price at least 40% higher than going rates. I agreed knowing I would be writing this review later. 100.00 standard cheapo part and 50 minutes later I paid the 700.00. That's 600.00 per hour. Owner retorted "driving time" and "part sourcing." Now, suddenly we added dishonesty to exorbitant pricing.

Probably my second favorite plumbing company to refer home owners or other air b n b owners to…read more They do great work at a consistent pace and have modestly set prices. They also have no issue with completing work while I am not present and billing me without me having to drive all the way to property. Thanks again guys!!!

I decided to re-pipe our home in Lake Arrowhead and got 3 quotes and not only was Pinnacle Plumbing…read morethe lowest price, their quote was the most detail explaining the work to be completed. We schedule the date which started on time and was completed in 4 days which was quoted. The work was completed with detail and I was very satisfied with the crew. I added a whole house water filter and RO water purifier and the additional cost was very reasonable. In addition they installed a Naviance on-demand water heater which has been a great addition. Will use and recommend Pinnacle Plumbing. Thanks and very happy to re-placing 60 year old galvanize pipe with Pex-pipe. D Frank

Efficient, knowledgable, gets the job done. Had a review of plumbing in general before putting my…read morehouse on the market. Rick was able to manage minor issues on the spot such as a vent for the dishwasher and luckily no leaks were found

Came out promptly, excellent service from a professional! Had to redo substandard work. Couldn't…read morehave been happier! Very knowledgeable with mountain plumbing, yes there's a difference! Will definitely call again! Thank you!

Quick Response and the plumber/technician was friendly, on time, and got the job done quickly.read more

I am writing to express my extreme dissatisfaction with the full repipe service performed at my…read morehome. While I originally did not intend to leave a formal review, the number of issues I have encountered is unacceptable. I have experienced leaks throughout the system. I have even had to purchase my own crimping tool to repair pipes myself. Additionally, all of the piping in my bathroom required replacement. Most recently, I discovered that the main line entering the house has no support and is completely loose as water flows through it. I chose not to contact you for repairs because I no longer felt comfortable having your team at my property. I am sharing this feedback to document the poor quality of workmanship and the significant repairs I have had to undertake on my own.

We used Thrifty to assess am issue with our heater blowing cold air. It was the beginning of…read morewinter, so they were understandably very busy. We were told we'd have to wait three weeks, but that was better than other places quoted. We have a fireplace, and it was beginning of November, were fine until then. The very nice scheduler said they'd put us on a list in case there was a chance to fit us in sooner. Luckily just that thing happened two weeks out. The repair man showed up on time, and was very clean, friendly, and professional. He asked thorough questions and assess the situation fully. He finds have time us we needed a new heater, but he was very honest. He did a couple of tests to be sure and found that we only needed a new thermostat. He answered all of our questions in detail and in ways that we could understand. He offered to install thermostat for free if we ordered through him. Otherwise, he said it was so very simple to do we can do ourselves, and he even showed us how and sent us detailed explanation on how to do it with one we would go buy ourselves. He offered advice on thermostat types and brands. Definitely will use again!

Had a horrible experience with this company. Was grossly overcharged by the plumber that showed up…read more When I called to dispute charges with manger or owner I was told they would touch base with worker and get right back to me. Never heard back left a couple messages. Then noticed the check had been cashed. Never to hear from them again. Definitely a swindlers way of handling business. I would never recommend this company for any repairs or services. There are plenty of other options. Anyone taking advantage over someone in a predicament is far from honest or worth doing any kind of business with. *had to pick a rating so chose 1 star otherwise I'd give it zero ratings!!

we have a slow to no draining kitchen sink and Phillip manage to help us with it!! theyre very…read morefriendly, knowledgeable and have very reasonable price!!! will definitely consider their service as long term in case we got into another issue

Needed to reach out again for our continued issue. There is a back unit built on a garage so this…read moretime, they went through that plumbing. Discussed potential future fixes for current minor concerns and for now, found a plastic piece in the pipes that could be what's been causing our ongoing issue. Also, just over time, these pipes got greasy from grease that can get down the sink from even just cleaning dirty plates. Our 1st and quickest option was a jet flow process. We did this and it did clean out the pipes and got that plastic piece out. We are continuing to monitor our situation and discussing future needs for the pipes anyways but per usual, Always Ready Plumbing and Drain was amazing. They arrived quickly, always super friendly, professional and efficient, and the pricing was still fair for what was needed this time as well. I continue to not be able to rave enough about them! Thank you again!!!!

We couldn't be happier with the service we received! Justin was sent out to our place and from the…read morevery beginning, he was incredibly friendly, professional, and communicative. He arrived right on time, kept us informed throughout the entire process, and took the time to explain exactly what was causing the problem and what needed to be repaired. There was never any pressure-- honest, knowledgeable advice and exceptional workmanship. It's rare to find someone who is not only skilled at their job but also genuinely cares about their customers. The quality of the work exceeded our expectations, and we felt confident every step of the way because of his transparency and communication. If you're looking for a plumber who is reliable, honest, punctual, and does outstanding work, look no further. We are extremely happy with the entire experience and wouldn't hesitate to recommend him to anyone. Thank you for making a stressful situation so much easier!

We had a great experience with Josh and the team at Henley's Plumbing & Air. We had an urgent…read moreissue, and they worked late into the evening to make sure the work was finished and the problem was solved. They were professional, helpful, and easy to work with from start to finish. Josh took the time to explain what was going on, review our options with us, walk us through the work that needed to be done, and then carefully review everything with me again once the job was complete. The crew was kind, respectful, and did great work. We really appreciated their help and would absolutely call them again.

Thank goodness this company has been purchased and now has new owners!…read moreBased on this news please disregard this experience as long as the previous owner does not show up at the door. We will give the new owners a try when we need plumbing assistance. Thank you for reaching out so quickly to follow up! Old Ownership, Hillman: Extremely disappointed does not begin to describe how I feel after recommending this individual to my recently widowed mother. He got lost, although he lives on the mountain, was routinely rude to my mom on the phone and in person once he arrived. She's trying her best, and address shows correctly with exact accuracy on Google Maps. He spoke very kindly with me and then was very condescending to my mom. Therefore I cancelled him immediately and she broke down in TEARS to me after he left, talking about how he made her feel belittled and reprimanded her that she "needs to learn how to give directions". Maybe he needs to learn how to use Google instead! Maybe he needs a lesson in patience and understanding.... in common decency, respect and basic customer service.

Just called after reading wonderful review. They won't even come to property They asked me…read morelots of questions. One I answered if the bill is thousands of dolllars I would use insurance if not I will pay out of pocket. The lady's as so rude I no longer believe there reviews I read. Business owners Your review starts with the people whom answer the phone.

Joseph and Paul are the man, much appreciated work and customer care to get the job doneread more

I called Ray last week. He was driving up the hill. He was supposed to call me back. Didn't. My…read morehusband called the next day and Ray told him to text him our address etc. it's been about a week. I know he read our message because it said "read". Haven't heard a thing bi don't get it