We've been using Barlow Trail Veterinarians for more than 18 years...we've seen lots of changes during that time and not every change was entirely smooth or customer friendly, however, we would not consider taking our furry children anywhere else! Dr. Thompson is great with her patients and their parents! The technicians are all very good and the front desk is easy to work with even when they are busy. The level of care is very good and includes making the client aware of what's happening and what they need to do at home in order to ensure the best health of the pets involved. Some of the office policies are inconvenient and unnecessary, like their unwillingness to phone or fax a prescription to a pharmacy (you have to make an appointment to pick up a paper prescription to deliver to your pharmacy directly) and seemingly the entire staff works between both of the clinics (Damascus and Sandy) resulting in the client rarely working with the same staff consistently (we always schedule with our specific vet to ensure continuity of care). Still, the good quality of care outweighs those pesky inconveniences! Very pleased! read more

My experience with two other clinics since moving here a little more than a year ago (Sandy Animal Clinic and VCA-Stark), were horrendous and fatal and I'm now extremely cautious with any vets I work with. Following my initial visit at Barlow, Dr. Houston called me with the results of my pet's blood work - at night - which I appreciated and she's taking my request of having one doctor oversee the health of my current pet seriously which I believe to be critical for providing the best care. I mean, that's what people do, right? This way one person builds a knowledge base of the history for the pet which may otherwise prove to be vital to avoid a missed diagnosis and/or misdiagnosing. If not, than each doctor basically just reads the report written by the last attending doctor which had proved fatal. Barlow seems to appreciate my concerns resulting from my experiences from the two other animal clinics and is willing to work with me as best they possibly can. It doesn't get better than that as far as I'm concerned, so, thank you Barlow. I'm recommending your clinic every chance I get. Since writing the above, I've gone back several times and am completely satisfied with Dr. Houston, their technicians, and all other staffers I've dealt with. I leave trusting my pets have received the best care possible from a true professional. It can't possibly get better than that. read more

Dr. Jordan Aharoni is an amazing veterinarian. My dog had a sprain and the doctor diagnosed this. He saved me a lot of money (an estimated $1000) and was incredibly gentle with my dog. I would recommend this clinic to anyone who needs a checkup or even an animal emergency. Thank you Dr. Jordan. I'm coming back when you are working. read more

We have 11 cats (8 hybrids, 2 domestic rescues) 1 African Serval, a Saint Bernard and a shitzu, Dr. Houston at Barlow Trail Vets in Sandy, Oregon takes care of all our crazy clan. Our wonderful vet is extremely thorough, she leaves no stone unturned and her staff are just as wonderful and caring. She is worth the wait! read more

The quality of care provided at Barlow Trail Veterinary Clinic is outstanding. Dr. Houston has an extensive breadth of knowledge and the utmost patience with all people. Every doctor I have worked with has gained from this knowledge base and applies the same thoughtfulness to each and every patient. Support staff truly care for every patient they are managing. Attention to detail in veterinary medicine is imperative and Barlow Trail Veterinary Clinic stops at nothing to ensure that each patient is cared for in every way possible. Staff often stay late in order to make this happen. Patients come first in this practice, and I would highly recommend entrusting Barlow Trail Veterinary Clinic for the care of your pet. read more

Dr. Houston and her staff are extremely knowledgeable and helpful. We appreciate the care that they provide for our pet.

The staff here is so kind and patient, but the vets are the best. My skittish girl was playing and rolling around on the doc in seconds. During a blood draw, the nurse took great care of her. read more

I appreciate the ease of getting an appointment. I'm disappointed that all vets have seemed to turn into sales people offering items or services that make you feel guilty when you turn them down. The care provided has resolved any illness we've had. read more

I brought Tilly in for a check up and Dr. Thompson was out of this world amazing!!! She was so comforting and made me feel like I was family. She was not pushy in trying to talk me into any unnecessary tests or things my cat didn't need like other places or people have. I will deff be coming back to see Dr. Thompson in the future. Tilly and I adore you! read more

Everyone here is knowledgeable, listens to your concerns, sympathetic and kind. I would recommend any of the vets at this location. Today my cat saw Dr Thompson and when we went over her test results she was through and answered all my questions. Every staff member that touched my cat was gentle and sweet. Thank you Barlow Trail you guys are great!! read more

Barlow Trail's Dr Thompson is an amazing vet- she always takes time to explain in layman's terms- you can tell she is deeply devoted to our animals and is genuinely interested in the families she tends to. She always calls no matter how late, for follow ups- live her and the clinic!! read more

We've been a customer for over 10 years. We loved Dr. Dabritz but she left the practice and I cannot find out she went from their office. Most recently, we made an appointment with a new doctor and the doctor was supposed to call us with instructions prior to the appointment. When I did not receive a call, I called them. The receptionist was extremely rude and condescending. I decided it's no longer worth driving out of my way for this kind of "service". read more

My little Yorkshire Terrier had never been to the vet, and was not too thrilled to stand on the examination table. Dr Brenner got down on the floor with him to do the whole examination and made him feel completely at ease. The wait time for our lab results was a lot longer than I was told it would be, but we were in and out with no other appointments needed and my bill was completely reasonable. I will be back for sure! read more

I have a 7 month old German Shepard/ Husky mix that i brought to the clinic. That staff was absolutely amazing. My pup has not had much exposure to other dogs she was very scared and anxious. The staff had a clean exam room ready and waiting for her. We went right in with no problems. My dog and I had a great experience with Barlow Trail Vets, i would recommend this animal clinic to anyone who truly love there pets. read more

My fur babies have been patients of Dr. Houston since 2004, after several emergency visits with our babies over the years and having different doctors and terrible outcomes. We had finally found Dr. Houston and We Will only let Dr. Houston treat our babies! She is the only person I trust with their lives, she is totally amazing! read more

I have had only wonderful experiences with Barlow Trail. They have spayed two of our kitties, whethered our male goat and done regular exams and shots for our three dogs. I even had an incident where our female goat was seizuring and in immense pain. I had an appointment at 4:00 that afternoon for Dr. Christensen to come to our place and check her out, but when I called at 11:30 in a panic, he gave up his lunch out and rushed to our place. He saved her life!! He knew what to do and was comforting and informative. He called the next morning as well to check on her. He, Dr. Katie and his staff have been nothing but warm, caring and informative. read more

I have been taking my animals to Barlow Trail vet hospital for years. (Horses, dogs, and cats) Dr. Christensen used to be good, but I think he retired and seems to no longer be working as I have not seen him there for at least a year or two. Their newer staff is absolutely terrible; the vet techs are incompetent and the new veterinarians have demonstrated little compassion and even less skill. Their services are very expensive when compared to other animal hospitals in the area. I strongly recommend finding somewhere else to take your pets. read more

The service at Barlow Trail Veterinary is excellent. You can truly tell they really care about your animals. I will definitely be going there from now on.Their staff is wonderful. read more

Avoid if you can! The ONE time we went here was for an emergency & will never be back. The older male vet (unsure of his name spelling-dr. Christensen?, I was too upset at the time to remember the spelling) was really rough with our sick cat and was just rude in general. I was so apalled at his behavior and demeanor and so upset about my cat of 14 years- it was so horrible. Our cat was not agressive at all-he could barely keep his head up-and the dr. scruffed him and treated him so poorly that I was horrified. If it wasn't an emergency-he was throwing up and needed sub-cu fluids-I would have ran out of there with my fur baby. My cat is declawed, a senior, and was sick-not necessary to be so rough. I cannot imagine how he stays in business & gets repeat business. Drive outside of town-we go all the way to Lake Oswego from Sandy! Just don't go here that man should not be allowed around animals, period!! read more

I called a day in advance to make an appointment,,, I asked if there was a price they could give me as a high and a low for the type of issue my dog needed resolved ,,,, at that time the high end was 200 higher then a different vet in town,,,, I thought well I have been going there and had no issues, ,, I brought my dog in for the exam and all of a sudden the cost of the procedure was twice the amount of the high end they quoted me over the phone,,,, I could not belive it,,,, I have brought my two dogs there for over 5 years I will never set foot in there again and will do my best to voice my opinion about that,,,,, they are all about the money and truly rude,,,, the doctor had no problem with the fact the reception lady gave out the total wrong number and it's just how it is,,,, yeah that's after I spent $52 on my exam that I would have never been there for if i was informed correctly over the phone,,, read more

One of your vet techs was extremely rude and disrespectful. She had blond hair. I think her name started with an E. Please talk with your staff about this. They represent your business. Her tone of voice was not appreciated. read more

We have gone to Barlow Trail vet for nearly 10 now. Our dog had a nasty gash on her side that clearly needed stitches so we took her to the vet. The staff has changed completely since we started going here and the old, knowledgeable, trusted vet is now retired. In his place is a a staff that clearly doesn't quite know what they are doing yet. We were given an estimate for what needed to be done that went from a little over $200 to over $700. We eliminated items we felt were just plain unnecessary and had them proceed. We were absolutely floored when the cost for services rendered exceeded the high end of the estimate even with the unnecessary items eliminated. When questioned, I got the used car salesmen treatment. The vet did not once come and explain herself. She sent the receptionist back again and again with lame explanations. She also informed me that the estimate I was given wasn't added properly as their estimating software had malfunctioned. We have had many pets go through numerous procedures at the vet. Never have I been gouged so outrageously for such a simple procedure. Finding a trusted vet to take your pet to is not easy. I would never recommend this vet. They are clearly new at this and overcharging clients horribly. Giving your pet good, honest care is not their goal, money is. read more

Worst service I have ever seen from a company. In January I took my cat there. After only getting shots and a heart warm test that they insisted and was handed flea medicine to put on myself. They said that if you use your Care Credit they could only run it at the amount of $300 or more no less. So at the time I did not know they were fraudulently charging so they did not have to pay any fees with their contract. Several months later I called to let them know that the over payment on my account (credit) would not be used because I no longer had the cat. I asked for a refund was told no and paying the phone game for several days. I called care credit to report them and was informed you can charge just what you bill is. A couple weeks later I got a call from them that they were trying to send my mom my check and they needed the current address so I gave it. the next week called to tell them I never received it and got the run around again said they would give me a call back. Two days later called of course don't know what is going on and says you need to speak with Shawn before I could ask when he would be in they hang up on me. I call back and was immediately put on hold twice when calling back. So I used a different phone just wanting to know when he would be in. They were rude to me again so I did say one curse word because it is outrages to treat customers like this. they hang up again so I go in ask to speak to person in charge they only ask my name and I tell them and say I need to leave. So I told them I have never been treated like this from a company. They threaten to call the cops. This is unexceptionable and should not be tolerated. read more

We love the vets and staff at BTVC. Our beagle tore his toenail out and we rushed him up to the vet one Saturday, they were 5 minutes from closing. Dr. C took Toby back, looked at his toenail, and because I had given him a $ amount that I had to work with, he gave us the best options...then he told us to come back in an hour...we did, beagle was taken care of and happy, our bill was less than he said it would be. We have NEVER had any problems with Dr. C and the clinic for the past 5 years. I am very very picky about who cares for my mastiff and beagle...beside Dr. DeRemer (Paws & Claws), Dr. C is the best, most caring vet ever!! read more

I made an appointment for my dog for allergies to renew his meds for today, which had been prescribed by another vet, I made sure to let them know that I did not want to pay for any meds only the exam, when my husband got there they gave him the meds and charged $50 per 15 pills, he did not say anything because he has a hard time dealing with people himself (PTSD) so he just took them, I am able to get the same med for half the price. I called the receptionist immediately after my husband told me about it asking if I could bring them right back, I explained to her the problem but she totally could care less, no skin off her back! She did not care at all, neither could she bother herself to find out who I made the appointment with to check about my original conversation when I made the appointment. I am totally unhappy about this person's attitude and more so the fact that this office is pricing their meds twice as much of what they are worth without any regards for their patients. Bottom line she told me, she could print my dog's records to go somewhere else ( I guess she does not care whether the office loses patients or not) she did not like the fact that I wanted to send a letter to the vet doctor, she said it was not fair for the doctor to be bothered with this problem since they have nothing to do with the pricing but on the other hand, it is just for me to be bothered with paying this high price for 15 pills, This woman could care less about apologizing, being sensitive to how I felt, showing some care, She acted as if this office was the only office in town with arrogance and very insensitive. Again I am not happy about what this office did and even less about my conversation with the woman on the phone. read more

These guy's are awsome! They did surgury on my little chihuahua Nakita who is 15 years old and she id doing great! They have called several times to check up on her. Yesterday when I checked the mail Nakita had a ltiny little package in the mail, it was a small little pink squeeky toy from them! They are very caring people and great prices! I would recomend them 100% read more

I took my newly rescued kitten to Barlow Trail today for his first visit. They were great! The staff were all really friendly and patient with him when he wanted to hide. We saw Dr. G (Galloway?) who was gentle, professional and very informative. read more

I am shocked by some of these reviews! I have an English bulldog who has. Cluster seizures, Dr. Houston has been very kind, considerate and knowledgeable. Dr. Houston is the only vet I have Ever been to that will get down on the floor to examine my dog! Dr. Houston will listen to my concerns, when I ask questions she explains in a manner that I can comprehend. When I had to put down my kittie of 21 years she was kind and loving with the upmost respect! I love this clinic, and drive over 20 miles one way just to go there, I'm sorry that someone would have such a low opinion, may they find what they are looking for else where! Dr. Houston and her staff are GREAT read more

What a relief to find a vet that cares more about your animal than your pocketbook. Truly genuine service from the front desk personnel to the vet techs to the vet herself. Butchie and i are really happy i took my friends advice and found another vet....great job! read more

I see that there is not one good review since this clinic changed owners. Here's my account: I went to Barlow for 7 yrs. I had a wonderful caring vet for the first 6. She left when the clinic changed owners. The new vet I got was a nightmare. My dog always had anxiety with thunderstorms etc, but as she got older, it developed into a kind of PTSD. Even though I explained everything to the vet, all I had tried, and what meds worked for her, she would only give me enough for a day or two a week. It almost felt sadistic. I called a number of times. She never called me back, and after days, I got a msg from a receptionist saying the vet said I should get an animal behaviorist (even though she's 13). I wrote several emails explaining all the symptoms and what meds worked and requesting the amount needed. but she ignored all communication with me. I was developing a form of anxiety myself! Finally I found a good vet in Sandy, who acknowledged all I had tried with my dog, and agrees with the meds that are useful and the dosage. The vet at Barlow is SO FIRED!!!! I will never use Barlow Clinic again. 1 star is too much for this clinic. read more

NEVER AGAIN. ALL THEY CARE ABOUT IS MONEY! I took my extremely sick dog to Barlow. He had been vomiting and had diarrhea for two days. I took him in and saw Dr. Christenson who was unable to diagnose what was wrong. He bought back a $600 list of things we could do. I told him I was unemployed and asked him if he had a sliding scale, instead he offered me some sort of credit card. I then asked what he would do if he where me? He said well" I'm not you" I questioned what is the most important thing on the list.. Well he choose which may have been the most important but also the most expensive thing, which was blood work. Once they took his blood his blood they shot him up with morphine. After a $300 vet bill he was still unable to diagnosed my dog he sent us home to wait for results. I didn't hear from him for almost a week. I was dealing with his associate that knew nothing about our case. In the mean time I had taken my dog to another vet. The other vet Companion diagnosed him immediately with salmon poisoning and saved his life. I was a newer yet loyal client to Barlow and had spent a bit of money prior to this incident. I had every intention to continue to be a client . But not after this experience! I am so disappointed in Barlow trail , it is clear to me Dr. Christenson has lost his love for his field. It definitely was all about the money. I will never ever go back to Barlow Trail Vet Clinic nor recommend it to anyone .BY THE TIME DR. CHRISTENSON DID CALL ME BACK MY DOG WOULD HAVE BEEN DEAD. Barlow trail deserves NO STARS! read more

I have tried many times to like this clinic since Dr Christensen sold the business. I give up. I cannot recommend this clinic to any animal lover. Slow slow service. I even came one morning when my animal was sick and was turned away with "we only have one doctor today and her schedule is full." Really? Dr Christensen would always make room in an emergency and all other clients understood, having been in my shoes too. I was not offered another doctor or clinic recommendation; just had to leave with my sick dog and make my decisions in a time of crisis. I have been coming here for more than 10 years. The staff "pretend" to care, but it truly is all about the money. Every time I come the front desk staff have changed out again, leaving me to believe even the staff cannot stand to work there. The staff is so apologetic, but that is only because they have to make so many excuses. I had an appointment, was called and asked to come earlier only to wait 25 minutes past the appointed time. Again, good at apologies. Cannot in all sincerity recommend this clinic for any animal nor any animal lover. The problems I have experienced are endless and only ask that you trust me and go somewhere else. read more

I am VERY shocked by some of the comments on here..i have taken all of my dogs to Dr. Christensen since 1999, I moved to Vancouver in 2001 and continued to take my dogs to him. this place is the most caring vet clinic i have been to.. each and every time i would bring either of my dogs in, within a few days Dr. C would ALWAYS call me and if i didn't answer, he would leave a message to check in to see how my 4 legged kid was doing... Even if i called to ask a question, Dr. C would always call me back and give me whatever advise i was needing.. my precious 4 legged kids had the best lives they could possibly get and Barlow was a part of their lives and i know that Doctor Christensen loved my dogs up until the last day. As far as their staff goes, Courtney has been there forever and she along with Julie were always so sweet and nice on the phone and whenever i brought my dogs in, they were right there petting them and giving them love, same with Doc C. My bestest 4 leggedfriend just passed away Dec 2012, and after 13 years, i miss him tons and it's so weird not to have him here, but i know that every time we came in, he wagged his tail and loved to see everyone weather he was having shots, or getting blood drawn or having surgery... this place DOES care about animals and i cannot say enough about the care and experience that i have had with Dr. Christensen...they are all so great! read more

Can you give negative stars? This used to be a great group of caring doctors and staff. Now, nothing more than money grubbers with little concern for the animals or the feelings of the owners. I made an appt to have a vet come out to the house to put down our very old, tired, in pain family dog. Very emotional thing to prepare for. Made sure the kids were not going to be around. About 10-15 minutes past the appointed time, someone from the office calls and tells me that I have to come to the office and pay prior to the visit. This had not been told to me when I made the appt. I explained that I had cash on me and would pay when they got here. Nope, had to pay before they left. I told them I was sitting on my front porch with the dog, emotionally drained. Nope, that is the policy. They have come to the house in the past and never asked for money up front. I always paid immediately, with cash. No problems. I tried to explain that I had kids coming home from school and that timing was important here. I pleaded with them between crying bursts to just please help, that this was hard enough. Nope. I won't even go into the whole extra charge to give my 15 year old dog a physical exam before euthanasia. (The old guy's hips are gone, he's blind - a real mess). He does not like strangers touching him. The guy I talked to on the phone did not even know why they required an exam. I finally hung up on them after telling them what I thought of them and their supposed caring for animals. I've had other people in town tell me that this practice has really changed. Now I believe them. read more

we caught our cat drinking 6 month old stagnant water from a Tupperware container outside and he wasn't feeling so hot for 3 days before that.. so armed with the container we brought him in.. we told the doctor 4 times he was very sensitive and about the container.. they never asked to see it once! we were there for 5 long hours.. we were extremely patient while they sedated our cat to take blood and test the blood. when we left they gave an antibiotic called orbifoxacin, they did not even go thru the side effects with us like a pharmacist would do with a human. the visit cost $510.95.. she thought it was caused by worms.. I felt she did not even hear what we said.. she asked questions that we already answered in the paperwork? we got home and gave him the antibiotic.. for the next 24 hours his eyes were huge.. he could not sleep just staring into space unable to close his eyes.. when he got up he was bumping into things.. he was going blind!.. we looked up the side effects.. first thing it said DO NOT GIVE TO HYPERSENSATIVE CATS! may cause blindness.. and a whole list of other things as well.. they called the next day and said we forgot to charge you the sedation fee!!! I feel they are quick to take money from the pharmaceutical companies without even researching what they are handing out to people! I know they go thru extensive training to help animals.. but for gods sake why didn't she check to make sure the product was safe. he is even worse then before we took him in there! we are now into 4 days of not knowing if he will die or live..we should have every cent we paid to them refunded! now we have to drive to Tualatin to specialist for more tests! please be wary of this business!!!!!!! read more

I became a client of 'Barlow Trail' because the owner of it bought out the vet I LOVED in Damascus called 'The Village Vet'. Then they also bought the Barlow Trail and since it was closer for us we have been going there. Overall I haven't felt that that happy with them but I thought it was just because I missed my old vet. But today I called to find out how much it would be to get my 6 month old boy dog fixed. The girl who answered told me it would be a "Range" since they charge based on how long the surgery takes. The low range was $215... Reasonable enough I guess..... but then she said the high end would be about $750!!!!! I almost choked. I said "That's a $500 difference"! Your telling me you can't tell me how much it will cost until after you do it but that it will be somewhere in between that price"? That's nuts! She said yes and that since it's based on how long it takes SOME DOCTORS TAKE LONGER THEN OTHERS! WTF? I said "how is that our problem that you have some Doctors that are slow?" She didn't have an answer. I am sure she wasn't supposed to say any of that and that she was just a receptionist but WOW!!! Needless to say I called another Vet and got a fair FLAT fee that was even cheaper than her LOW end quote! WOW! Won't go there anymore!!!! read more