I always find amazing books here. Large sections. Tons of manga. I love the Starbucks. read more

You will find Barnes & Noble Books at the Desert Ridge Marketplace. It was relatively empty here when I arrived. I grabbed a magazine and chair to enjoy some quiet time. Not only will you find books for sale, they also carry a host of gifts such as puzzles, vinyls, and craft kits. There is a cafe for coffee and snacks. Today they had an author signing her new release of a book. The store slowly began to fill up as I was on my way out. Shared parking lot and WiFi in the store, read more

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I'm an avid reader so his is one of my favorite places to browse. I'm addicted to their clearance section (especially cookbooks) and rarely leave the store without one. This is also the best place to find little gifts; small notebooks, novelty items, even children's items. I will frequently pick things up to add to my stash of items when a little thank you or a remembrance is appreciated. The staff is great and eager to help (even when i have them hunting up half a title or something incorrect) so I rarely leave without what I came in for. read more

Always nice to know that there is still a physical bookstore to go to, when you're just trying to find that one special good book, the perfect cookbook and that hard to find magazine that no one else seems to carry. I've also gotten lots of really good little gifts, cards and toys as well, not to mention, a great place to meet a friend for a cup of coffee at the Starbucks. Not always a lot of people around to help you with the books, but when you do find one, they are a wealth of information. read more

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The Barnes & Noble inside Desert Ridge felt quite old and dusty, but it had a great selection of food in larger portions. The Starbucks inside wasn't clean, and the dark atmosphere didn't give off the best vibe. The whole place could really use some innovation, but the customer service was excellent. Everyone was super friendly, and they offered a wide variety of everything. As a Barnes & Noble enthusiast, I appreciated the unique small items they had, in addition to the huge selection of books. It was nice to walk around, get warm, and enjoy the cozy, chill atmosphere. Plus, it gave me a chance to explore and grab some great books for my flight back home. The value of the books was similar to California; not much different. The only real difference was the tax. read more

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The B&N Starbucks inside charged me double for an item during a busy time, once I realized and went to notify the counter, they refused to refund the double charge... "do you have proof we only gave you one item?" I had the receipt Wow... they have security camera's, but the insult and damage was done. I will never give them my $ again read more

Good luck finding the fiction books at this location; you really have to hack through all the children's toys and about 8,000 notebooks to get to them. That said, if you were at a bookstore for everything but books, the games and random gifts are fun. But DO NOT use the bathroom at this location - I've been in nicer gas station bathrooms. It was incredibly dirty and there was no toilet paper, so the staff clearly isn't checking in as often as they should. And please have more than one cashier - checking out took forever. read more

Absolutely love Barnes & Noble! However, there are never enough cashiers at this location. Despite wanting to buy something last time, The people in front of me were taking forever, and there was only one cashier available. Very disappointing.! I do love the fact that there's a Starbucks in there.. the store is huge! read more

It won't be long before this will be the only bookstore left in America. Will B and N outlast the independent book stores or will it succumb first? I cannot believe that people continue to read paper books but being in a real book store is a pleasant experience. This store is about the same as every other B and N in America. Parking is easy here. There is an extensive children's section. They have a very nice coffee shop here. read more

A great Barnes and Noble with a fantastic book selection. My only suggestion would be to add more food options at the cafe.

I don't see many Barnes and Noble anymore. I used to go to a really nice one(Westside Pavilion, Pico & Westwood) in LA in the 90s that closed down. This store is in a nice, upscale mall in Desert Ridge(far north phoenix). The book selection is great and I also enjoyed a hot cup of Starbucks Java at their cafe. The atmosphere is nice with nice outdoor mallcourt seating as well. I subtract one star for no electric to charge my smart phone. Note: I did find some outlets to plug my phone next to the lit up palm trees in the outside mall court. Recommended bookshop and coffee/tea cafe. read more

Barnes & Noble Booksellers - Bookstores Near Me - Phoenix, Arizona

I love books, and I love them on my kindle (downloaded from my local library for free). Yet, there's something about going into a bookstore and opening a physical book, turning it over, thumbing through the pages, which the digital version just doesn't deliver. That feeling can still be found here. I picked up several titles of interest (checked my Goodreads to verify that I hadn't read any before, checked my library online to see if they could be found there--not everything is perfect in my digital world, and breathed deeply the aroma of ink on paper). How refreshing to still be able to do this plus the a/c in the store was awesome. read more

Barnes & Noble Booksellers - Good reads - Bookstores Near Me - Phoenix, Arizona

I came in to hopefully find the Obama in pictures photo/ biography... David appears to help me in my quest, THANK YOU DAVID! the only reason I gave them four stars instead of five is because they didn't have it in stock and it would take 5-7 business days, i went ahead and ordered and can't what to receive my call that it is ready for pick up! David is the man!!! read more

Barnes & Noble Booksellers - Big, beautiful bookstore with coffee!!! - Bookstores Near Me - Phoenix, Arizona

For a Barnes and Noble, this location works if you are looking for mainstream/best sellers or some discounted coffee table books. It has variety but at the same time, the selection isn't as wide as I want it to be. I've also come to look for various books that aren't too obscure and they haven't had copies. There is usually only one person at the registers unless it's holiday season. It doesn't bother me, just expect to wait a few minutes to check out. The bathrooms are pretty dated and not so nice. I get most people probably don't care but I have had to use them before. Again, not a total dealbreaker, just an observation. Overall, it's average, but I usually rather try a used book shop first at this point. read more

I can spend hours in B&N! This location is always clean. Inventory is stocked. The entry displays are good representations of what has been recently released. Staff is helpful. Doesn't hurt to have a Starbucks inside a well. read more

Barnes & Noble Booksellers - B&N - Bookstores Near Me - Phoenix, Arizona

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I've been in Corp America, Fortune 2+ for all of my life and the last twenty five I've been "in the room" during a number of rebranding, reimagining, prototype updates, wayfinding, retail anthropology presentations, freshening décor and on and on. Basically, Retail needs to stay fresh and stay relevant. And when you're on the retail death watch because your biggest competitor is Amazon and they sell more books than everyone on the planet combined, there is little margin for error. B&N is walking on a razors edge. . .and winning in my opinion. If book were their only category, they would still be winning. Yeah, you can go Amazon and find the exact book you're looking for and maybe be enticed to buy something else by their uber-smart algorithms. But the delight of browsing books in a book store is something I pray we as a society never lose. B&N is escapism at its finest. Clear your mind and just walk up and down the aisles. If your budget isn't a concern, I'd challenge you not to walk out with an arm full of books. There are just so many interesting topics and point of views- fascinating to say the least. So books, check-I expected that. The curated selection of other goods is something you really have to see to appreciate. Games, journals, the most eclectic greeting cards this side of Target, calendars, etc. Even if you're a library user and never buy books, you owe it to yourself to check out Barnes & Noble just for the incredible way they have remained relevant in this challenging retail environment. Yes, books are higher at B&N, I paid approximately 30% more for my new Bobby Flay cookbook (+$10) and don't like it that you have to buy a membership here to save money-and then its only 10%. But gripping aside, this isn't about (just) supporting bookstores (it is) but more about celebrating and recognizing a truly innovative retailer. Next time you're close to a B&N, stop by-I think you'll really enjoy it. read more

Barnes and Noble will always be a 5/5 for me but this review is specifically for Tyler at the desert ridge location. I was having problems with my email and account for the premium membership and he was so informed and answered all my questions and in the end helped me use the reward on my account. I was very impressed with his customer service and very grateful!! Thanks Tyler ! read more

This is definitely my favorite B&N in the Phoenix metro area. Be it book releases, store events, or the holiday rush, they are always organized and pleasant. An employee finally talked me into becoming a member, and it has really paid off. The 10% member discount, combined with the email discounts, which range from 20-30% off, for a total of 30-40% off your purchase. You do have to pay attention though. Sometimes, they don't take the right amount; for example, Christmas Eve, the cashier took of 25% instead of 30%. The difference was less than $2 for my purchase, so it's not a big deal, just remember to make sure you get the appropriate discount. The employees are always helpful and they've always been well stocked for the things that I've needed and wanted, which is typically comic/Marvel/DC, classic novels, Harry Potter things, and vinyl. They have a nice vinyl selection. There is a Starbucks inside this location and they have no problem making the secret menu items, like the Pokemon Go drink. read more

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Really nice store. My friend was looking for a couple of books. Would've given 5 stars but the line to the cashiers was disorganized and the cashier was rude about it (& only 1 cashier on duty). read more

What is the deal with the cashier lovejoy and her sunglasses. I have never known of an establishment that let their employees wear sunglasses while interacting with customers. Makes transaction very awkward and just plain rude. Which brings me to her attitude. Not a very good one. read more

This has got to be the best kids area I have taken my kiddos to to see the newest books available! They loved getting to play with the train table and read to each other at the mini tables and theater provided. Also had a great experience with the Starbucks in store! Very attentive staff and clean restrooms! Definitely will be bringing the kids back for a Saturday story time! Don't forget to catch your Pokémon Go stops in this store as well! read more

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Buyer beware. The people at the Cafe will double charge you, and still not make it to your order.

Organized and well stocked bookstore! Nice to sit in the cafe although it is a bit dark inside and lighting is not that great. The cafe didn't have all the ingredients to make a Caramel crunch coffee beverage so they should not be charging Starbucks prices. Restrooms can do with an uplift, look very old and do not keep up with the modern bookstore. read more

I was in need of last minute gift and today being Easter, many stores were closed. Barnes and Nobles was open to my surprise. They have wide selection of toys, trains, and stuffed animals; just what I needed. The store is very organized and it was easy to locate things easily. Check out was a breeze as well. read more

Barnes & Noble Booksellers - This is Barnsie... - Bookstores Near Me - Phoenix, Arizona

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Bought a sealed Narnia dvd here as a gift. It was opened later only to find that inside actually had an Arachnophobia dvd. Needless to say my 8 year old won't be enjoying the movie. read more

Barnes & Noble Booksellers - Bookstores Near Me - Phoenix, Arizona

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They were very welcoming to these 3 authors. The staff was very nice & helpful. Beautiful bookstore! read more

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I have been going to this Barnes & Noble for years. The first time I went I met a friend and we took our young kids there to play at the kids corner. We went yesterday and we did not see anything to play with at the kids corner so they played on the other side and the kids picked out books and stuffed animals and just sat on the stage. They had a blast. Until an employee came up and scolded us and said "you've been here for a long time and if you're not gonna buy the merchandise I kindly ask that you put it back, it's not for playing it's for purchasing." This is the problem. The kids were not damaging anything but simply play acting. They weren't even opening the books. She obviously doesn't have children because she could have made a game out of it and said, "I'm so glad you're having fun! Why don't we see who can put stuff back the fastest?" But she was condescending and rude. I wonder if she would have said the same thing to a the special needs child sitting on the floor in the kids corner pulling out books and reading them while the mother lay next to him reading a book. My friend and I have two children each and purchase all our books for their charter school there. We will never go back. read more

This is by far one of the best stores in the valley! I've been to pretty much all of them, but this one always surprises me with their selection and diversity of books, not to mention vinyls and their kids section is really great too. The most recent trip I was looking for magazines and various items to put in a get-well gift basket. Their magazine selection was amazing! Also, several employees stopped by to check if I needed anything. Normally I get annoyed being interrupted while shopping, but they were so nice and brief that I didn't mind engaging with them. read more

Barnes & Noble has sure gone downhill, at least at this location. When they first started popping up everywhere, they used to provide plenty of cozy spots to curl up with a book or laptop. Not so much anymore. This location has great hours and offers free wifi. BUT you won't be able to plug in anywhere, so come with batteries fully charged. There are only a handful of outlets scattered throughout the store, nowhere near tables. They got rid of their overstuffed chairs here. Now the big circle is filled with hard wooden chairs. Feel free to sit until your rear end goes numb! read more

Barnes & Noble Booksellers - Make a wish before going in. - Bookstores Near Me - Phoenix, Arizona

Due to COVID they took kids play train table, which I agree, but they took all seating around kids area and complain when you seat in that area (yes on the floor) with kids to entertain them for a little bit. You can still recommend limited time seating, but not only in adult area. Pity on top the way the employee talks to customers, "we usually don't have customers seat in the floor" Well you do not provide any seating at the moment so don't complain then read more

We've visit this location pretty frequently since we are at this plaza frequently as well. They have a great selection of books, magazines, and of course a Starbucks cafe if you are interested in a drink while you browse / read. The staff here is always friendly and helpful. They regularly check to see if you need anything if you pass by them or look a little lost. We love to spend time here since it is quiet and it's nice to be surrounded by actual books! Overall: A No complaints! read more

Banes & Noble is known for their great selection of books and their in store cafes. Located in the Desert Ridge shopping plaza , this store is comparable to the rest. It has a large amount of floor space and is well organized. They have a large children's section. Everything is well labeled and organized by topic. It's almost as if you were in a library. I wish I would have had more time to browse. I could have spent hours here. read more

For a business that is continually on the verge of bankruptcy to limit its hours only adds to its demise. Not driving back here just because of poor mgmt decisions. I'll just shop at Amazon who is ALWAYS OPEN!!!! read more

At least 15 people in line and one cashier. I heard B and N is in trouble and might be closing stores soon. It's sad as my kids love to come here, but with everything overpriced and poor customer service I am not surprised. Put some of these employees wandering around on a register!! read more

Barnes & Noble Booksellers - Bookstores Near Me - Phoenix, Arizona

This is one of my favorite Barnes & Noble locations. They have a great variety of books and I love that they have Starbucks on site. The staff is always friendly and the prices are decent. read more

Clean store in desert ridge. The layout is nice with a Starbucks inside. Who doesn't love the smell of fresh literature and coffee?! I come here often with my bf and his son who loves to read especially Ronald Dahl books in the children's corner. You will definitely find what you're looking for or even what you're not looking for at this store, ha. Happy reading here bookworms! read more

This is one of my favorite Barnes & Noble Bookstores in the valley. And I always love how they have a great selection of books here. read more

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Cannot believe that I could not get a book on Elvis. Not a one! Had to order two so Prez could do his research paper. Nuts. No wonder people use Amazon. Crazy crazy crazy. read more

The manager was rude and disrespectful my friend and I was finding her car she wasn't listening and understanding we can't wait for called she didn't offer us find the key when coming in and she want my friend number and her name she wasn't helpful and Believe her name was Megan read more

I called in to see if they had something in stock for my son. They replied yes and then hung up on me. I still went in to grab it from them and then was declined the sale stating I was just in there. At least 1 if not 2 managers witnessed the exchange and did nothing to remedy it. Extremely poor customer service, extremely rude, extremely disrespectful. read more