I never recommend this shop to anyone... I took a GMC Savana To get it fixed they said it was fine…read moreand they charged me, then I called and it was the same they told me that the transmission didn't work I paid 7,800.00 to fix it and when I went to pick it up the supposed Honest man from Ricardo told me He told me to sell the van at CarMax and that there was no transmission when I took the van home the same thing happened and with the door banged since I didn't trust Ricardo anymore he started calling me every day because he had an open claim but since I didn't trust him anymore He seems to me to be a person who wants to make you believe what he says and that shows the kind of person he is. No one ever visits this workshop, stay away from this thief person. If there is something I learned from my experience with this workshop, it is that this type of people is better off giving a review so that no one else gets robbed. He ended up threatening me that if I did a review I would be taxed. to sue for defamation... but please, no one trusts that this person is a high-level thief... Ricardo said he not give any money back. I take my van to a better workshop i they charge less money for new Transmission... I give zero- to this Ricardo

Very friendly staff ,pretty quick and great quality service ,Eric it's the men that you gotta talk…read moreto ,very committed guy to help you out at any of your concerns,awesome customer service very recommended

One of the best customer experiences that I have had locally…read more Honest and trustworthy service. I am slightly mechanically inclined and therefore was under the assumption that the grinding noise my engine was producing was related to the tensioning and idle pulleys. The mechanic broke down the issue, cause, and solution to my "grinding" noise explaining in detail how we can solve the issue both short term and long term. Most importantly the automotive center team provided an estimate of cost ahead of time and stuck to their budget. They provided the best customer service at the lowest prices locally - with no painful haggling or negotiating which would be necessary at other places in town.

Very poor workmanship, had an alternator issue and took my car there for service. They replaced the…read morealternator and then said I also needed a new battery, after the battery I already had was about 2 years old. I left with the car and then a couple of weeks later the car was compleltey dead. I had to have it towed to a repair station to address the issue. More time and more money. This company, automtive center, never connetcted the battery cable properly so the car ran off the battery for a couple of weeks and the alternator was never charging the battery therefor the car died after two weeks. It is pretty basic to tighen the cables that go to the postive and negative teminals of a battery.

I am not a local resident, I am only down here for the season working so I had no reliable mechanic…read moreto go to until I got referred to Frank's. I knew I needed two new tires and an oil change. I was having a problem with my starter and Frank did the research for me and found out the issue is known to happen in my model of car and told me it was a free job via Nissan and covered under warranty!!! I was also worried about my brakes and he took the time out of his day to first look at my tires(not the ones I needed changed)/brake pads to tell me they looked fine and to ease my mind. Then I made and appointment to get the tires/oil change a few days later. I arrived and my car was promptly worked on. I HIGHLY recommend this shop. Thanks so much frank and if I am ever in the area again this will be for sure where I take my car. Alex Cox

I was pleasantly surprised with my experience at Frank's Pure Automotive on Monday morning. Drove…read morein for an estimate and was immediately greeted with a smile. The young man gave me a very good price for my tire issue and got right to work. He went the extra mile and even vacuumed the driver's side carpet. I was very impressed with the customer service and the best part was I got to my job on time. Thank you so much!!!

Service department is terrible. Took two weeks to determine why my 2015 Jaguar wouldn't start…read more Buy a new car elsewhere!

After the experience of my last few purchases, I can say that Tanner and the management team at…read moreNaples Land Rover are consummate professionals! The Local BMW dealerships are not in the same league when it comes to the car buying experience! The negotiations were quick, precise and without drama. Tanners follow up was excellent, and his management team very accommodating. I really can't say enough about the standout experience I have had with this dealership, 5++ star transaction!!!

We rented a Budget truck to move my brother's family to WV, to live with me, after his death. While…read morepacking the truck we noticed that a tire was split. We called the Budget roadside assistance for help. They sent 3 other companies but they couldn't fix it. Finally, After Hours Roadside Service came a long distance to do the repair. He had to do so much more than just changing the tire. He had to grind the new wheel in order to make it for. He was out there until after midnight but we were on the road early the next morning! Thank you so much for all of your help!

I was stuck at a WAWA with a flat tire and no jack to change a spare. I had no idea what I was…read moregoing to do. Ryan, who works for this company came to my rescue. He plugged my tire, gave it air and got me back on my way to work. He was my guardian angel today. I will pass his card along to all my business contacts and friends. I appreciate him so much! Thank you Ryan. When a company employees people like Ryan, I will give them my business every time. Forever grateful!

So you've been in an accident and you're looking for a good auto body and collision experience? You…read morewant quality work, responsive customer service and above all, honesty, right? Then do NOT go to Precision Collision of Naples at 3500 Prospect Ave. Here's what you WILL get: - A nice owner who has a major issue with the truth. - Two months to get a fender bender fixed - Lies about where they source the parts and how long it takes to get them. - Workers smoking weed from the time they open - Your battery drained to less than 0% (brought it at 50%) causing permanent damage to your car battery (this is a death sentence for a Tesla). - Your car trunk left open for at least a week despite repeated requests to have it closed. - A pretty high likelihood of rats crawling into your open trunk and chewing on wires causing $1000+ in additional damage. - Denial of any culpability despite all reasonable evidence pointing to this happening at the shop. - Lies about the owner calling insurance to remedy the situation. - Lies about the owner being able to be reached on their cell phone - Lies about getting a letter from insurance to communicate the owner's decision to not man up and do the right thing. - A small amount of extra work to make up for all the other damage caused in the shop. Do NOT, under any circumstance, subject yourself to this amateur, cowardly but nice, nonsense...

i dropped off my car tuesday evening. they delivered it to my door thursday. my car is a 2020 and…read morelooks like a brand spanking new 2026. color match was perfection. big thanks to the owner billy and his team. i highly recommend them. nancy in naples

I believe Black Forest Motors is an extremely reliable and honest company. They fixed my car for…read more$1000 less than the nearest competitor. This is a different kind of family operation....but it's a good one. Rebecca was great with communication. Joseph offered clear and precise repairs for my car and did so in a timely fashion. But my biggest shout out is for Jacob... he's the one that actually fixed my car and he was a very knowledgeable and explained the repairs. Keep this company in your contacts... because if you own a Mercedes or BMW (or other import) you'll want to have this one in your back pocket. PS: The actual bill was lower than the esimate. (Sorry Joseph)

Had to find a new place to service my older Mercedes after my auto mechanic for many years…read moreretired. We were pleased to be referred to Black Forest imports. Quality service, prompt reliable family operated small business. We had an issue that required immediate service and they took care of a few things that needed to be done promptly. Good value and excellent workmanship. Highly recommended.

Brian is committed to getting it done right. My experience was not without challenges but Brian…read moresolved them and was fair each time. He even went above and beyond. My deceased dad's old pride and joy (2010 Chrysler van ) was not without issue every time I have been in town. Brian stepped up each time to get it done right. At one point he came in on cost below his quote, who does that? At one point he came to the house to drop off a part, who does that? Twice he covered an issue his employees could have done better. Honest, hard working, and committed to quality. Life is not easy but the life blood of this shop makes it a lot better when your car needs care. Thank you!

Trash mechanic, go here if you want to get scammed and your car not fixed, was told to pick up car…read morefrom them not fixed twice, refuses to keep working on car unless given more money and wont even be man enough to do the right thing and return customer their money back when their diagnosis dosent fix the car and they dont want to work on it, instead zack insults customers and threatens to call the police when they are the ones scamming, $1000 down the drain car still not fixed, they want to get paid for not fixing things at this establishment, They Just throw parts at cars, not fixing anything and try and stick the customer with the bill, was a decent shop when rick owned it.