this location is closed. see my review for the new location- also 3 stars

I used to love Barros until the experience I just had. The delivery driver called to say she had been at my door but nobody was answering. I assured her nobody knocked and she said she would turn around and come back. I walked outside and 5-6 min later, no sign of her. I called her back and she yet again said she was knocking at my door. Impossible because I was standing outside my door and had been for 10 min at this point. She was clearly not at the correct apartment. She was on the wrong side of my apartment complex. She then said she would make her way to me. Another 10 min goes by and I call her again only for her to tell me she will be here in another 10 min!!! It doesn't take 10 min to drive from one side of the complex to the other. I called Barros and explained the situation and she put me on hold to call the driver. I was on hold for 5 min and during this time the driver continued to call me even though Barros was supposedly talking to her. I called Barros back and was about to be placed on hold again so that the employee could speak with the manager about this. The manager then explains the employee is new and was very confused which was evident. By this time she had been riding around my complex with my order for over 30 min and when I asked the manager for a future credit, ( if I decide to give them my business again), he asked why? I am appalled. I am in the service industry and am very understanding but the way this situation was handled was less than satisfactory and this company will never get my business again. read more

Went here the other day, chicken wings are amazing!!! Very clean and staff was friendly.

Great pizza for a reasonable price. The staff was very nice as well. You can't beat 4.75 for pizza and unlimited drinks.

Never had bad service or a bad slice. The staff is always on top of it and the nicest people. Great place for a beer and really good pizza. Crust is amazing for all you carb lovers. read more

Everytime I go I ask myself why I stopped coming here and they remind me. Every other order I make is wrong.

Ordered my pizzas and wings from this location because we were having dinner at my daughters house. I called it in when I was still at my home in Laveen at 2:08 pm and was told it would be ready in 20-25 minutes. Which was fine because by the time I get there would be just about that time. I get a there and was told it would be a few more minutes. Still fine! So I wait and wait and wait. People came in and ordered while I was waiting and got their pizza and wings. So I decided to ask for my order by this time it's 3:00 pm. When I ask about my order, she says let me check. Guess what my order had been ready and was just sitting there. I get my not so hot pizzas and wings. Very poor customer service by the girl that told me to wait a few more minutes while she sees me sitting there waiting the whole time and when I go up to ask about my order she acted like I had barely got there. There was only me and three other people there. Next time I will be ordering from somewhere with better customer service and timely service. By the time I left there it was 3:10. 1 hour to make 2 pizzas and 12 wings shouldn't take that long. read more

I order pizza and wings here normally on Mondays. It's just my Monday thing. I really should start cooking more, but you know how it goes. You get home from work, you suffered all day from the Mondays. The last thing you want to do is cook. I always call in our order and just swing by and pick it up. The Barro's Special is really really good. I'd say that's my favorite, but my kids don't like all that extra jazz, so for them, I just order the pepperoni. Do yourself a favor and not cook. Just call them and pick up a pizza. If that's too much, they deliver too! read more

Ordered the chicken supreme thin crust and it was okay. It didn't really look like thin crust and it was kind of soggy. They do put a lot of topping on it, but I would have rather gotten the thin crust at dominos. read more

I've been going to Barro's for 30 years and they are always consistent with their delicious food. The location on 48th St & Ray Rd has never let us down with their food and service. I'd like to give an extra kudos to the cooks on Saturday, June 22nd. We ordered pizza and wings for delivery around 4:30pm and everything was perfect. The delivery guy was very nice too! read more

The service at this Barros is great. We have always gotten our food real fast and it is always fresh. The Barros special pizza is the best. The wings are always great. They have TVs going to keep you entertained. I also like how they have a separate kids area so there are not tons of rugrats running around. They also have awesome lunch specials where you can get pizza by the slice and a drink for super cheap. read more

Walked in to order a pizza. What I wanted was very simple. A pizza pie and extra mozzarella cheese on the side so when I go home, I can put cold cheese on top of the warm pie. In NY, it's called cold cheese pizza. I was looked at like I was crazy and the manager said they don't do that because I'd be leaving with their product uncooked. I've been to many pizzerias in AZ, and never encountered this before. If I'm paying for the item, what I do with it after is none of your concern. Waiting in the pizzeria right now to try it for the first time, let's see how it goes. So far something very simple became very complex. read more

The lunch time deal is amazing. Good pizza, wings. It's nice if you wanna get out of the house but still have pizza. Def will keep coming back. read more

The pizza here was a 10/10 but the wait for both the pizza and pizookie put a major downer on the overall experience, as well as the mood of the staff. read more

Don't not go there or order online . We ordered food from there and we asked that it be delivered at 7:30 . It did not show up until 8:30 cold and nasty. When I called they did not care. I will not be going back there. read more

Had the mega meat pizza... It was pretty good. Usually take my kids here as it has a play area.

Fantastic!!! Refreshing to finally taste great pizza. It will be a regular when ever I come to PHX. I'm happy I didn't listen to some of the reviews.... They are so off! Really!!!! One of the comments was he was going to vomit. My pizza tonight was so fresh, hot and full of fantastic!!! read more

Staff was too busy gossiping with one another and talking badley about other employees to bring me my pizza when it was done.

Always the same great food and drinks. Been going to Barros pizza since the late 80's. still the best pizza and wings available

My family and I love Barros pizza! All of the pizza is delicious but our favorite is the sausage and mushroom pizza. When I call in to place an order I never have to wait on hold, they take my order quickly and are always polite and helpful. I find it just as easy when we go there to eat. The atmosphere is family friendly and comfortable. There are TV's with sports on for the adults and one with a show for the children. There is even a play kitchen to keep them occupied and small tables and chairs for them to eat at with friends. It's a great place to go as a family or with a group of other moms to have lunch and where kids can eat and play! read more

Good pizza & hot wings, haven't really had nothing else but that so far. Lunch special deals are the best.

To start this review, on the plates we received to eat our burnt garlic bread with, there was a booty hole crust flake dried on the plate we had to scratch off like a scratch and sniff. the spaghetti we received tasted as if it was cooked with a homeless persons foot. although they had pretty good ranch overall. the Pineapples on my pizza tasted as if laid naked on my pizza and excreted on it. might return again 3/8. read more

Great food but the waiter came up and just said here's your pizza like an emo or goth

I've ordered from them a few times but the last few times have been disappointing. Yesterday will be my last time paying good money and receiving crappy service. read more

Horrible service. Slow counter staff, then our pizza gets sent to another table! They gave us a credit for our next visit. Lame!

We had delivery which was timely. However, the pizza was cold, very greasy. We got the mega meat which was very very salty tasting. Not impressed. P. S. We only live 1/2 mile from the restaurant so no excuse to be cold. read more

Pizza was good - a bit skimpy on the sausage. Garlic Bread was less than good (dry and burnt). Pasta meal (Spagehtti) was ok, nothing great but good. Overall, I will try again but next time with no garlic bread and thin crust pizza. read more

Look, it's by no means "chicago-style" pizza, but hey, it's excellent pizza. They get all the ingredients right, resulting in a damn good slice. And $4.50 for two slices is excellent. Never a wait, interesting toppings for the walk up slices. Great place to stop in for a slice, 5 stars read more

Barros is one of my favorite pizzas. It's got a nice thick crust that is amazing. They really don't skimp out on cheese either. Their sauce is just right and when out together make one delicious pizza! read more

Me and husband went in tonight (our first time) and the young lady at the counter was soooo friendly. He attitude was amazing. We ordered pizza and wings which both were really good. Came out fast. I needed a few extra things such as ranch and hot peppers she was really friendly ( I've been to other places where they get annoyed if you ask for other things) she had no problem getting them for me. I would definitely come back. read more

Tasty pizza. Affordable. Clean place. They know how to take care of their customers. I am very appreciative!

Barro's is a 5star pizza when hot. The problem is their is only a 50% chance of Barro's delivering a hot pizza. Barro's cold pizza is a 3star pizza. (Cold pizza a big disappointment.but, still edible)I have been a long time customer. So, the number of pizzas ordered is high. Good luck, if you get a hot pizza it's really good. read more

Part Two to my previous review of this joint. This particular store of Barry's remain we a major disappointment one year after my previous visit. I mentioned that the salad was pre-med with brown lettuce a very spongy (soggy) croutons. This restaurant is too cheap to have an actual salad bar like other Barro's. Huge let down!!! Quality of value of the salad was as poor as one can get. After I returned my salad for a fresh salad, I asked for pepper and parmesan cheese.. The cashier tilts her head and said, "Over there.". I looked where her head had pointed to only to see nothing but an empty counter. When she returned, I told her that nothing is where her head had pointed. She said, "On! You'll have to walk around the restaurant to look for them. One would like to think that each table would at lease contain the parmesan, salt, pepper, red peppers, & napkins on each table like the others. read more

I don't often make it down to Ahwatukee these days, but whenever I'm in the neighborhood I stop for lunch at Barro's Pizza 48th St and Ray. The store serves great lunch specials for a reasonable price with drinks included, and offers a roomy location with lots of cozy booths, HD TVs, and privacy walls. The pizza dough, sauce, cheese, and toppings all taste like they're freshly prepared, daily - this was confirmed during my last visit upon asking one of the staff. Great local craft beer selection courtesy of San Tan Brewery in Chandler. The only downside - they are pushed so far back into the strip mall that it can be difficult to navigate through the parking lot without experiencing a near fender-bender. read more

I love Barros but this location is horrible. I placed an order over the phone for 12 wings and garlic bread. They told me 15 minutes. I arrived, paid, and they said it would be a few more minutes. 45 minutes later the gal asked what the name was again and realized my food had been sitting there the entire time. Her response.. "Oops." My food was cold & disgusting. I didn't eat it. Will never be back. read more

This place is always so dirty and grimy, been there twice and will not be back. Customer service is horrible!!!

We have been going to Barro's for years. Overall, the quality is pretty good and the service is reliable. It's a great place to meet family and friends on the weekend for dinner. They have a kid's area so the adults can talk and the kids can play. read more

Well I stopped in with myself and my 2 kids to eat lunch on the lunch special.we needed a total of 4 slices of pepperoni pizza ,they only had 3 said 10 min for more. I dont understand why u wouldn't you wouldn't start a pizza when u realize u at that low. Also the 3 slices we got we're not even room temperature. very very poor on their part read more

Usually barros is very consistent with their taste and quality, this last time we went it wasn't as good. They need to change their honey bbq sauce back to the original, this time is tasted very orangey. The pizza wasn't cut very well and the lack of the toppings were all put towards the middle read more

Barros actually has some of my favorite pizza but I won't order from this location again. My husband and I ordered a pizza and some wings on Sunday and were quoted 45 minutes to an hour for delivery. The girl on the phone corrected herself right before we hung up and said "it may be a little over an hour, we are really busy"- I said no problem. An hour and a half later I called to check the status of our order and was told that it hadn't even been made yet. The manager asked if I was quoted 2 hours to which I answered no and told her we were quoted "a little over an hour". She proceeded to apologize and tell me that our delivery would likely be another 45 minutes before arrival! That's 2 hours and 15 minutes for a pizza and wings...no thank you! We cancelled our order. Now a few days later the charges are still on my account. I'm annoyed with the whole thing probably more so because I'm 7 months pregnant and my patience is low. I was very surprised that we weren't even offered as much as a coupon for our next visit. Just poor customer service all around...we will find a new "go to" pizza place. read more