I am a recently established patient for primary care and could not be happier with my decision with…read morethis office. Dr. Bhatt is a pleasure to work with. He was very patient with my 3 year old child that accompanied me to my visit as well. I felt heard and was given clear follow up instructions. I also received quick communication in the portal related to the new patient lab work I had done as well. Office staff were pleasant too.

Mayo Clinic is an amazing organization however, their service went down hill over the past 10…read moreyears. They are non-profit organization but, they seem to only interested in your cash. When my prescription order is up not one cares and responds. Horrible billing errors that seems no one in the organization taking responsibility. They used to respond and try to resolve now you get an email saying "Your billing department and doctor know the best.". After a suggested preventative procedures, no one contacts you back. It's just a money machine without the service.

10/10 experience. I…read morewaited maybe 5 minutes for my appointment. I was seen for two tests. Both were done promptly. My PCP got the results the next day. The staff was very friendly. I'd go back to the Avondale location.

Went in by referral for a VNG test. Dr Dennis was amazing. Easy check in because forms sent via…read moreemail and online submittal. My referring doctor should have the results by Friday. Convenient location, friendly staff and easy pre-instructions.

I started seeing Dr. Marquard because I found him on the Ehlers-Danlos foundation website. I've…read morebeen seeing the office for about seven months now, and I am extremely pleased with the care that I've received from all of the providers. Because I am a frequent user of the practice's patient portal, I do not mind the $50 administrative fee because I feel it is necessary to balance out the extra work that they have because of the patient portal. For patients with EDS, this office is a godsend as so few doctors acknowledge the disorder, more or much less treat the disorder. I appreciate the added bonus of having in-house counseling and the in-house lab. Every time I go in, I am greeted warmly and well taken care by the administrative staff and medical professionals.

In my opinion, based on my experiences described below, Thunderbird Family Medicine and their…read moreassociated practitioners are UNETHICAL and MONEY GRABBERS. They will hold your refills and lab orders "hostage" to make you come into the clinic so they can charge you another co-pay and bill your insurance for another office visit. Background. I went to the same doctor for almost 20 years. Unfortunately, he had a stroke and could no longer practice medicine. We had a great relationship. Every year, I would faithfully pick up my lab orders, get my labs drawn, then schedule my yearly appointment to discuss the results and make any necessary changes. If something unusual came up mid-year, I would make an appointment to see him. If I needed a specialist, he would recommend a good one. Perhaps I was spoiled with this kind of patient-doctor relationship. When searching for a new primary care doctor, I asked my friends who lived nearby for a referral. Dr. Scott Marquard with Thunderbird Family Medicine received a lukewarm recommendation and had decent reviews, so I decided to give him a try. It turned out to be a BIG mistake.  Red Flag #1. The clinic charges a yearly fee just for the privilege of going to them.  Red Flag #2. On my initial appointment with Dr. Marquard, I brought in my 20 year history printed out for him along with recent lab work. My vitals were taken by the technician and I waited for the doctor. He came in, shook my hand, then we had a ~15 minute discussion, then he shook my hand and left. No look at the eyes, ears, throat. No listen to the lungs or heart. No nerve reflex test. No palpations. Nothing. Only conversation in which we discussed my current prescriptions and an upcoming international trip, among other things. I was told to call in for future prescriptions refills. Red Flag #3. When I called to get my prescriptions renewed, I was told by the front desk that I needed to make an appointment. This was contrary to what we had discussed on my first visit. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to call 98 point 6 (my telephone insurance service) and pay $5 to get my prescriptions renewed (they asked to see my lab work which was current). Red Flag #4. When it was time to get my annual bloodwork done, I called to get a test added to the lab order (I found out about a test that could tell if you had a genetic disposition for blood clots - my dad died of a DVT). I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to skip that test and go ahead and get my blood drawn. Red Flag #5. As my international trip to India and Nepal was getting close, I called to get prescriptions for an anti-nausea and antibiotic "just in case" as we had discussed during the initial meeting. Guess what? I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment to discuss CDC guidelines. My resolution was to wait until my annual and visit an expensive travel clinic that would be much more knowledgeable about international travel.  Red Flag # 6. After my annual and after my international trip, I called in to get a prescription refilled. Guess what???  I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. I called again when I was almost out of medication, I told the front desk that the situation was "b*llsh#t", and that I had been in 8 weeks prior and my lab work was only 9 weeks old. She refused to connect me to a doctor, so I tried to use their portal to make the request to the doctor directly. Dr. Marquard told me via the portal that I verbally assaulted the staff and was terminated from the clinic. This was not a huge disappointment as I had already researched, found, and made a future appointment with another primary care doctor.  Note #1. All this occurred in a period of less than 8 months. Note 2. I saw another provider (NP - nurse practitioner) other than Dr. Marquard for my annual. I can't find the name as my access to the portal has apparently been terminated. I remember that a PA signed off on the visit (also a red flag???). So, patient BEWARE!!! I highly recommend finding another clinic if you value your time and money. If you choose to go to this clinic and see these practitioners, make sure to get prescriptions filled and lab work orders in hand before you leave their office.

I am beyond happy and satisfied with my experience here...AGAIN. I went in at 7am in extreme pain,…read moreand by 8 I had my vitals & blood taken, seen by my doctor and nurses, and never felt forgotten about. they took my pain seriously and we're constantly giving me updates about what to expect next. I was given options, not told what to do, and I couldn't be happier with the way I was treated here. I recommend anyone who has had a bad experience with hospitals in the past to come here to get the help and attention you (and everyone) deserves. Our medical system can feel like it sucks, but St.Joes makes it suck a whole lot less. Huge Thanks to Christine & all of the staff that assisted with helping me, I'm so appreciative

As a new patient as U of A Cancer Center, abd I could not be happier. My former oncologist never…read moretook the time to do basic testing for side effects of my treatment which is done regularly at U if A. The staff is incredibly helpful and friendly. I can even got my meds filled on site which is very convenient. In addition to excellent care, the new building is beautiful. Each infusion space is separated so you have a feeling of privacy in your interactions with nurses & doctors. They also offer social workers that helped me to find a decent therapist for the depression that can come with living with cancer. If I could give 10 stars I would!

The doctors are great but the customer service is not. When you think you are calling the office,…read moreyou reach the call center in the Dominican Republic. They are not at all helpful, especially if you have a question. Very difficult to make appointments or get prescription refills.

I've been coming to Dr Popa for a couple of months now. I find the office staff very helpful and…read moreeasy to reach. I have been pleasantly surprised to find that the whole office tries very hard to help me all of the time. Dr Popa has been quite attentive and listens carefully to all of my problems. He always makes time to help me with any difficulty I am experiencing. I am very happy with the office staff and Dr Popa. I will definitely keep him as my PCP.

I had both of my bunion surgeries at this surgical center, and I really appreciate the excellent…read morecare I received. The nurses and staff were friendly, professional, and attentive. They made sure I felt comfortable and relaxed while waiting for surgery, which helped ease a lot of my anxiety. I also appreciated that they followed up with me after I returned home. It made me feel like they genuinely care about their patients and their recovery, not just the procedure itself. Overall, I had a very positive experience and would highly recommend this surgical center.

I had an adult tonsillectomy here yesterday and let me tell you, the staff here is absolutely…read morewonderful. All of my nurses and front desk staff were so kind and intelligent and the anesthesiologist was absolutely amazing. Everyone worked so well as a team and I truly felt safe here. If I ever have to have surgery again I would absolutely come back here.

I can't say enough about how much I appreciated my care here. I had the experience of having 6…read moreweeks of radiation. The office staff and radiation technologists were very personable, friendly, and their smile made ME smile every day. Now that I'm finished, I'm happy not to have the daily commitment, but, I will always be thankful for their caring attitude!! Rick Greene

When you call to talk to someone being triage or to leave a message no one ever calls you back…read more They make you feel like you do not matter or your concerns. I have to call for test results but was not told to.

The Office Staff Are Helpful And Pleasant. Anyone With Pain…read moreIssues That Linger Or Short Term Should Visit Nova Spine . They Specialize In Pain Management. They Care And Treat You With Respect. If You Need Help, Like I Did. Go Make A Appointment And Stop Suffering With Pain!

Dr. Baker and staff are caring. From the front desk to the visits and procedures done in this…read morefacility. All work together like a fine oiled machine!