I have been going to Arbutus Service for decades with a range of different vehicles and it is by…read morefar the best shop I have ever been to. They are able to quickly and accurately diagnose problems and they only do the work that is necessary. Outstanding customer service which is why they have extremely loyal customers. This has to be the best shop in Vancouver.

If I could rate less then one star, I would…read more Was referred to this place from my employers after struggling to find a mechanic who would be able to fix my car. Buddy had my car for a couple months trying to find parts. In that time his technician got into an accident with my car. Fine, they'll fix it and get to working on the real problem. Over the holidays, the owner of the shop decides to leave my vehicle on the street outside of his lot. Tuesday morning I get a call from VPD. "Sir, someone has broken into your car and your car is filling with rain. I call Arbutus service centre, leave a msg, don't hear back. I call back at noon the next day, speak to the owner. "Oh it's not my responsibility where your car is left, I won't be taking any responsibility for the damage caused." You couldn't even call me to give me the option to move my car out of your location if you didn't have time to work on it or it was taking space or was going to sit there over the holidays. That's what you do Steve, you call the client and say "hey, parts haven't come in, I don't have room to store your car, can you come pick it up? I'll call ya when the part is in and you can bring it back. You DON'T leave the vehicle on the street, quite simple. My car being broken into is not what bothered me, nor the fact that I trusted my vehicle with this mechanic or that I spent 5k and the mechanical issue still persisted. It was the shitty attitude and absolute lack of any ownership that made me loose 1000% respect for this person and his business. If that's the new norm, bring your car to a mechanic but you can't trust they'll keep your car safe, I call bullshit. Steve Hennessy, your behaviour, business practise and shit attitude after the fact.....poor poor poor absolutely sh** customer service. Your defiance, arrogance at how you practise business left me with the worst taste in my mouth. I am on my way out of this city and all you did was remind me why I cannot stand where humanity has reached. I looked at you, the experience and just thought "man, people are so awful" Had to scarp my car I was in love with. Now I don't have anything to move with. You ruined my last moth in Van. I hope you can live with this truth. It was in fact 100% your responsibility to keep my vehicle safe when you take that vehicle in. I trusted you to keep it safe. Had it been your own car, your mechanic left it on the street and someone broke into it, you'd be singing a different tune. But you weren't able to empathize were you? No, you just thought of yourself and how to cover your own ass. Since it's 2023, humanity is at its worst, you decided to screw me. Live with that. I strongly believe in karma and I believe yours will, has, is coming. Zero respect for you, absolute zero. You shouldn't advertise on your website things you simply do not practise. Lol your customers come first? Yeah right!

I needed a fast repair and these guys did it quick. The way they email you a picture of an issue or…read morepotential issue is professional quality, it's easy and clear to understand. These guys are a 4.5/5. Will definitely go to them again. Mike

This place is so disorganized called to make appointment, made an appointment when I arrived no one…read moreknows who I talked to claiming I should be at this location. Front desk gentleman was less than friendly. Took my business elsewhere do not recommend

Whoever answered the phone answered "Hello" which made me think I had the wrong number. I asked if…read moreI could get booked in for a diagnostic and he asked me some basic questions. I responded and he laughed a little and said "I'm kind of busy, sorry." I don't understand this interaction really, I'd asked if I could schedule an appointment which would have meant next available. Really weird.

Allen is very personable and knowledgeable. I'm very happy I found him. He helped me over and…read moreabove to fix my car and also was accommodating. I noticed other customers there were happy ones as well. And he remembered my name! That's talent!

This garage was recommended by a friend and I'm so glad I took his advise…read more Services was top notch and my car drives like new! All their mechanics are extremely knowledgeable and professional. General manager Saeed is an awesome guy! He is very honest & has a great attitude. I highly recommend this garage to anyone who wants car repairs done right at a great value.

Awesome service. A friend recommended this garage to me - I already had a good garage but I got a…read moredifferent used car and this garage was reported to know Mercedes well. They did a thorough inspection and told me things about the car that could be looked into in the future. As a woman I am always suspect of garages ripping me off - did not feel this here at all. Super reasonable price and friendly up front service. I definitely will return here and will recommend to others.

Had an awesome experience at the JB McDermott's Autobody shop that I took my parents' VW Golf to…read more Family owned business with friendly staff & fast service. Took off both side door mouldings. They noticed that the front one was loose too. Straighten out the really bent one & re-attached them. They did a really nice job & didn't even charge me anything for doing it! My parents were thrilled! They'll be more careful now & not open both doors at the same time Thanks a lot Terry! You guys rock!

I needed my car repaired after an accident, and the experience at JB McDermott's could not have…read morebeen better! Not only did they get the job done well and fast, they were also very courteous and friendly! To top it off, I lost my prescription sunglasses in the courtesy car, and they called me right away when they found them! The guy who cleaned the car must have been very thorough since I looked myself before I returned the car!

These guys are amazing. Had new winter tirees put on my vehicle last minute and we're done by the…read moretime it took me to have a beer and a bite to eat at the Raven Pub. I highly recommend.

These guys are awesome. Work very quickly and communicate the process and all potential changes…read more Price transparent from the start. I feel very confident when dropping my car there, knowing that I'm going to get a fair and honest job done. Even though the last two times I took in two older beaters I was not anxious while they were being fixed. I had confidence that it was going to get done properly and fairly. Cheers!

On a visit to Richmond, I spent a very stressful and frustrating couple of days getting towed twice…read moreto another auto shop, and them not having a clue why my PT Cruiser enegine was overheating. I needed to get home and found H Tech Motor online. I was impressed by their 5 star rating and excellent reviews. Ben greeted me with friendliness and concern, and to my great delight, he was able to rightaway diagnose that my thermostat was badly corroded and needed replacing, and my radiator cap was not sealing properly. The repair costs were reasonable, and 2 days later I was back on the road and drove safely home with no further problems. If I lived in Richmond, H Tech Motor would definitely be my top choice for any future car issues.

Good work at a honest price. I have been very impressed with Ben as I have now used them 5 times…read more Ben has repaired everything from electrical to shocks to 4 wheel alignment. I might mention that the alignment was not only very well done (we noticed a huge improvement) but was the lowest priced 4 wheel alignment in Richmond and where I searched in Vancouver. Highly recommended.

Kal Tire rocks. They do more than tires and are professional and honest. Stay away from Mr. Lube…read more They are the biggest crooks and liars in the business

This company tried to take advantage of my grandfather. He went in to get new tires installed on…read morehis car. They put his car on the lift, and gave him a bill for other "issues" needed to be fixed on his car. Tried to make him pay big dollars for things when he only wanted his wheels changed. He went to another mechanic and asked to do a check on his car, told my grandpa that it was "bs" what Kal tire tried to do. DO NOT GET SERVICE FROM KAL TIRE!! There are way better and more reliable car services out there