My dog is my child and I would never trust her with anyone but the very best. That is why my husband and I drive more than 25 miles to go to Bartels Pet Hospital and Dr Zarle. She has been our vet for 25 years spanning two dogs ( our puppy now is 12) and though we moved from area more than 20 years ago - having a great vet office and staff and special caring vet is worth the world when you love your animal. If you are looking for someone that genuinely cares and it shows and is quite brilliant as a vet - like one Pacific Ocean there is only one Bartels and Dr Zarle. Outside of normal appointments - she is astute and brilliant as she has on at least three occasions I can recall ( over 25 years of being my vet) found a critical issue prematurely allowing me to get ahead of the curve with specialist. She assists me when specialist were needed and she was the first one to determine an issue but helped me decipher everything every step of the way. I attribute much of my first dogs 16 year life to the treatment I got with Dr Zarle --and Dr Pixton who did the acupuncture which was way ahead of its time. And as to cost - I find it very commensurate to what quality care would be. This office has always been so fair with their billing and when I am worried about my pet always fits me in no matter how busy they are. I actually wish my people Dr had Dr Zarle's bedside manner , true caring and expertise. She calls me always to follow up often times in evenings when she is done with her day. My email address is joyanzalone@gmail.com as I am happy to share my numerous vet experiences that makes this pet hospital second to none. And though I notice a bad review on this site and anyone can have opinions when it comes to their animals- I can tell you that over 25 years with two animals that have had their share of issues like all animals -- there is no better place or doctor team to place your trust in. Good news or bad news which I have had my share --- there is no more professional office than this - and I fear the day Dr Zarle retires or that this amazing Doctor team and staff is not there to take care of our four legged family. People leave reviews but I left my email as I am happy to be contacted. I feel that strongly. And I am no friend or relative of this office but just a most grateful client who loves their pet as family. read more

Bartels Pet Hospital treated me like family when my dog's health began to decline rapidly from cancer. Dr Akl and Dr Pixton always returned my many phone calls (even during the late evening hours) and displayed great patience and provided much needed medical guidance and advice every single time I placed a phone call with a hundred questions. When I did bring my dog in for numerous appointments the doctors and staff were always gentle and nurturing toward my dog while providing him the best care to make him feel more comfortable. All the doctors exhibit superior patient care and exceptional medical expertise. I always left my appointments feeling more medically equipped and physically prepared to treat my dogs illness. I was given techniques for the necessary home health caregiving for my sick doggie. Ultimately, upon the loss of my dog it was by far one of the saddest day of my life. My dog was my best friend. All I can say is Dr Pixton and her entire staff was extremely empathetic and compassionate toward me and making my loss more tolerable. They even sent me a condolence card signed by all the staff which made me feel like they really truly cared about me even after my best buddy passed. In conclusion, if you are a person who feels like your pet is a family member, than Bartels Pet Hospital is the place to care for your pet. Thank You Dr. Akl. Thank You Dr Pixton. And Thank You Linda and all the staff who took care of Harrison's needs. (Sorry if I left any names out)..I am from Brecksville Ohio read more

Bartels pet hospital came to the rescue. We are new to the area and our 6 y/o cat, Kile, was being seen by another vet. Kile had bladder stones and this original vet estimated an astronomical amount for surgery. On top of the price, they were going to wait 10 days before doing the procedure! Like we should of done in the first place, we asked some close friends and were referred to Bartels. Linda answered our call and was able to schedule us for an exam/surgery the following day! She is truly amazing. Linda spoke with genuine concern and compassion for Kile, something the original nightmare vet couldn't have dreamed of. The next day we went for Kiles exam/surgery and had a safe contactless drop off. Doctor Gretchen, was equally amazing. She called us after the surgery to let us know Kile was doing well and could be picked up. The total expenses were half of the nightmare vet! Kile had surgery one week ago and is already back to her old self! Bartels saved Kile for us and a substantial amount of money! We would recommend them to anyone read more

Over the past 20 years this wonderful practice has cared for 3 of my cats and a dog. Two of the cats were feral in the beginning and required great patience and time each visit. The third cat was adopted from a shelter and has a chronic medical condition that was diagnosed and has been treated by Bartel's for over 11 years. My rescue dog was a rescue nightmare. She was diagnosed with a chronic skin condition at Bartel's and has been cared for by them for the past 5 years. My dog required blood tests, skin scrapings, antibiotics and anti-fungal meds over the first year. Each visit care, tests and procedures were explained in a way I was able to understand. There were no surprises when I paid the bills. Staff are always friendly and if they don't know an answer to my question, they find the answer. I have no problem driving 40 minutes to Bartel's for my appointments. I trust them 100% with my pets. read more

If you are looking for the right veterinarian hospital for your 4-legged family member, look no further. Our puppy Heidi has seen Dr. Zarle at Bartels since she was born. A wonderful choice for us and Heidi. Loving and concerned, shows great empathy for pets and owners. There are 2 other doctors, Dr. Akl and Dr. Pixton equally fine vets. We have had opportunity to need all three and were very happy and satisfied. The 3 partners are the best in the business. Their vet techs and groomers are fantastic. They relate to all animals quickly and with loving care. Our Heidi cannot wait to see them all everytime we go. The office staff is first rate. Very concerned and helpful when you call with a concern or question about your pet. They all have become friends to us and Heidi. We are very grateful, pleased and satisfied, you will be too. read more

Amazing vet hospital! I've never walked in and not felt welcomed. Starting with the front desk, manager, to the techs and of course veterinarian care. I met the groomer and she was very kind as well. They genuinely care and that is hard to find. This clinic has taken measures to make the visit for your animal as stress free as possible with towels for cats that have a calming spray and dogs have a calming cloth for their collar. I can't say enough nice things about this place! I'm a vet tech (since 1988) I'm very cautious and I've seen a lot! I drive over an hour to go to this hospital so my cat can have acupuncture by Dr. Tima and a procedure my cat needs with sedation by Dr. Zarle. I can leave my cat and know she is in the best hands! read more

Have been a client for over 20 years with several pets - would never consider going elsewhere with any of my pets. The doctors and staff are responsive to all my questions and needs. I can always get in the same day with an urgent problem, I receive call backs in a reasonable time to my inquiries. I can schedule a convenient appointment before or after work thanks to their hours. All the vets have been very responsive and thoughtful. You can spend a lot - but I am always given options and don't feel pressured - I make my own decisions about what I spend and I feel like I get my money's worth for very good quality care. Groomers are wonderful too, have never needed to try the boarding they offer. read more

I have been going to this clinic for 25 years for my dogs. All the vets are extremely engaged in your pets health. With my previous dogs and current dogs they are all very compassionate and concerned for your animals health. They have always gotten us in for an appointment whether it it an emergency or checkup. The groomers are fantastic. Our dogs love to go and get groomed. In regards to cost they have always told me upfront how much the visit would be or if there may be other charges which sometimes come up. I would highly recommend this vet clinic for you and your pets. read more

I have been taking my girls to Dr. Zarle for years now and they have taken such good care of them. When my little papillon had a dental done she was able to save some teeth by stitching the gums to help secure them. Prior to this she had lost 7 teeth. They take their time and answer all your questions and concerns. I move a lot so I have had to try many vets and now that I found Dr Zarle I drive 45 minutes because you can not put a price on trust and care for my girls they are my family! read more

At the last minute, we needed a place to board our pup for 1 night. They were able to accommodate her and they gave excellent care. The receptionist was awesome -friendly, helpful and happy to be there. They gave her an exam bc she was due for one anyway. Dr. Pixton called after the exam with a thorough report. I felt confident and comfortable with all their services. I am excited about a quality and competent option for boarding and finding a vet for our dog. read more

Bartels is a great place for veterinary care. The all-women staff is very caring. The veterinarians will get down on the floor and comfort the dogs if it would be too difficult to move them to a table. Even the techs take good care of our pets. I have been taking my dogs there for 40 years and am very happy. My beagle just had an operation this week and Dr. Pixton has called several times on her days off to check on her. How could it be better than that. read more

This is the most amazing that I've ever been to I have a 3 pound Chihuahua that was in congestive heart failure her and they worked wonders and my puppy is alive and doing extremely well the staff is incredible the vets are incredible and everybody is friendly and goes out of their way to make you feel comfortable I would say their bedside manner is 110% on point they are gracious loving kind and I would never go anywhere else read more

I have been using this hospital for around 20 years now , never had a problem . I like the fact that I can drop off early and pick up later . All my animals love the attention they receive when there . I like the down to earth personnel . I love the attention and concern Dr. Zarle gives to my animals and myself , in regards to my animals . Always letting me know exactly what is wrong and what they are doing to fix it . read more

I have two small dogs and have been going to Bartels Pet Hospital in Brecksville for seven years. My dogs have been groomed there, as well as had routine medical care. The staff members at the hospital are very pleasant and compassionate. I am so pleased with the Veterinarians, also. They are very professional, knowledgeable and kind. I would highly recommend Bartels to family & friends. read more

They are the kindest, sweetest staff in all the vetrinary clinics I've taken my pets too! They are knowledgeable and always helpful! Their grooming services are the best especially because they are patient and compassionate with my nervous dog!! Recommend them anytime! read more

Bartels cared for my yellow lab since we brought him home as a puppy until he left us at the age of 16. They always provided quality compassionate care. Hope to be getting another dog in the near future and will certainly be trusting their care to Bartels. read more

They have a great team of doctors and staff. Everyone is friendly and professional. I highly recommend Bartels Pet Hospital for your veterinary needs. Dr. Tima does acupuncture and herbal medicine which helped my pet with pain in her back. read more

The best doctors in the area by far and the most affordable pricing.. This facility and well run in every aspect from the management all the way to the grooming, boarding and dog training. Nothing but positive experiences here!! read more

Great service from entire staff. My maltese mix doesn't like anyone and he actually behaved himself there. Dr. Zarle explained all my options and didn't pressure me at all. read more