Very friendly and courteous. They don't even service our home area, but still responded back with great advice.

Had them out last month because our 4 year old air conditioner was not working properly. They came out right away, figured out the coil was leaking and replaced it. Six weeks later the same thing was happening. Called them and they came right out and discovered the new coil that they had put in was defective so they replaced it and added more Freon all at no charge. The techs were knowledgeable and professional and really helpful. They truly stand behind their work and I will continue to use them when necessary and would absolutely recommend this company. read more

We used Bartlett Heating and Air Conditioning for our first time this week and will definitely be returning for future needs. When we called, the service over the phone was very friendly. We were given a window for a tech to come the same day we called. The tech arrived early on into the window. They were friendly, helpful, and quick. I appreciated them taking the time to explain things. Overall, wonderful service, that we would recommend to anyone! read more

I had a very similar experience with others. Got quotes from the bigger companies in the area. They were very professional, but the quotes were very high. After reading Bartlett's reviews on Yelp, we got a quote from Bartlett. Bartlett was very competitive. Bartlett was very professional, and significantly lower cost for a great furnace. They installed it quickly and were very clean. Thanks Bartlett, you did a great job read more

Highly recommend. Price - About $2000 cheaper on furnace and AC repair for comparable product from local competitor. I showed the quote from Bartlett Heating and Air to that local competitor and he said it was a really good price. Professional - Asked about our preferences with Covid precautions, introduced themselves by name. Practical - They recommended an affordable unit and said they didn't install the high end furnace units and when I asked why they said "we don't install anything we can't fix at 2am". Makes sense to me. They are busy but worked with us to get a new install done in a couple days since our units were completely down and out. Install was quick and well-done. read more

Very pleased with today's furnace check-up - their Service Technician, Matt, was on time (even a little early), efficient, personable and left a clean work area when he left. He found two issues with our ten-year old unit but said one could probably wait until the next inspection. The one item he replaced was reasonably priced. We'll call them for our A/C inspection next year. read more

My AC went out when a big heat wave hit, and everyone's AC went out. When I called they were up front about how long it would take to get to us, and they were prompt and on time for the appointment. The technician was polite, professional, and knowledgeable. He took time to understand the situation we're in (older HVAC and don't want to sink a lot in to it since we're replacing in the next year or two) and he made recommendations based on that. In the end the service was cheaper than expected and my AC works again. I will definitely recommend these guys to friends and will call them again for help the next time I have an issue. read more

New furnace and AC install July 2020. First year check up for warranty reasons. Everything was in operational order. More pea gravel was placed under the AC unit outside, and placed landscape bricks at base to keep pea gravel from washing away. Did a great job in making it look right....and appears to be strong enough. Great communication by the technician. Very pleased with service...can't go wrong. (Should be village of Bartlett, not Huron) read more

Wow! What a pleasant surprise we had Bartlett heating and air conditioning come out and service the furnace for the winter. Ryan the technician was nothing but prompt polite and professional. He made a couple suggestions and signed us up for the yearly maintenance which is exactly what we were looking for the price is great. We look forward to our new working relationship with this company. If you're in the market for a heating and air-conditioning company give them a try. read more

Had Bartlett H & A replace my furnace and A/C last month. They gave me the best price in the area and they were extremely thorough in explaining the new unit with other units available while also comparing to others. I would recommend them to anyone. The tech, Little Sam was amazing, thorough, and showed his reliability. read more

The technicians who came out to do duct cleaning and furnace checking were very professional and efficient. They were done in 2 hours and showed us what they had cleaned - wow, it was surely needed! I would highly recommend Bartlett Heating & Air Conditioning. read more

We had called out several providers in the area for quotes. The first one gave us a whole horse and pony show and wanted close to $15,000.00 to replace the AC, furnace and hot water in a 1,500 sqfoot townhome. The second company we had used before for maintenance but still was on the high end. I posted in a neighborhood FB group about the quotes we had received to see what the average going rate was and people indicated that they were kind of high and recommended other companies. A few people recommended Bartlett so I started doing research and was blown away by the reviews and called them for a quote. Bartlett came out for the quote and didnt do a whole big show and was very reasonable in their price. We ended up going with a separate plumbing company for the water tank and we were telling him about the companies we had come out. Turns out this guy knows Vince and spoke very highly of Vince and the company... so we took that as a good sign and we decided to go with them. 2 weeks later, one of the original companies decided to drop their prices but it was too late... we were sold on Bartlett! From Laura in the office, to the guys who came... everyone was amazing. The install went without problems, they showed us the new equipment, walked us through them and the Ecobee. They hauled all the old materials away and cleaned up their mess (minus one spot from the install of the thermostat I had to ask them to clean up the wall debris before they left), but we were very impressed!! Hopefully we wont have to call them again other than the routine maintenance! Highly recommend from the friendly service to amazing prices. read more

Bartlett is outstanding, Von did a great job cleaning and inspecting our furnace,and answering questions and explaining what he performed , thanks again... read more

When my HVAC went out a couple weeks back, I thought I went down and fixed it before going to sleep. Woke up at 5:30 am to a 52 degrees house. Called the answering service at 6:00 am got a call back from Vince and Brian was set to the house by 7:45 am. Brian did what he needed to do and explained to me what he needed to do and got it done. All I can say is- Price - very reasonable and lowest compared to others for coming out and doing the work. This is a company that is looking for a long-term customer. Service - very clean, courteous and professional. I would not hesitate to even look any further next time I need their service. I highly recommend them! read more

I put the perfect 5 star reviews to the test today by calling Bartlett Heating & AC for a problem with my furnace. ALL TRUE!! I called this morning and they showed up only hours after I called. Chris who was my technician was super nice, diligent, efficient, and informative. No major up sells or intimidation. Outstanding service AND customer service. 6 Stars! read more

i was happy to find this company. Sam was the tech & he explained the tune up to my AC so i could understand what he was doing. didn't try to sell me anything that wasn't needed. On time even tried to come earlier. texted his ETA to expect him. felt comfortable with him in my home. well use them again. thanks read more

I had another large and heavily advertised company out to fix a problem and they tried to sell me a whole new AC system. I called Bartlett and they were going to be about $3k cheaper. Vince (the owner) came out to look and discovered that I, in fact, didn't need a new AC but was able to easily repair the problem. He easily could have played along and sold me a new system, but didn't. Due to their responsiveness and honesty, Bartlett Heating and Air now has my business, and when it is time to replace our AC and furnace, will get the call. read more

I do not have enough good things to say about Vince and this company. Incredibly responsive, thorough, and professional. Like many others, my air conditioning unit didn't kick on for the first hot, humid stretch of the year. After being told by another company that there would be a substantial fee and several days wait for coming out, I got in contact with Bartlett Heating and Air and made a quick appointment. Vince came out and was both knowledgeable and efficient. The damaged parts were replaced and my unit was running again. I would highly recommend reaching out to this company. read more

One of our furnaces gave out and they came over first thing Monday. They diagnosed the problem as a broken heat exchanger, and gave me a quote for a new furnace on the spot. They came out the next day to install the new furnace which is working great. Reasonable prices, responsive and great customer service. read more

Fast professional friendly service! Excellent Lennox product installed same day! Reasonable prices. Definitely recommend! My first time interacting and using business, earned 4 stars. Future maintenance relationship with this business may up that to 5. read more

Bartlett Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Bartlett, Illinois

Bartlett Heating & Cooling will definitely be my "go to" for HVAC. Vince was great. He took my call on Sunday, talked the issue through with me, set up an appointment for Monday, was able to get here early, quickly and efficiently diagnosed the problem and fixed my AC, was friendly, straight-forward, and explained the problem and solution thoroughly. All for a very reasonable fee. It's great to find a company like this - I tried them because of all of the positive Yelp reviews, and I was not disappointed! read more

I knew what was wrong with my heater but I wasn't sure how to fix it so I came to Yelp, as usual, to see who would be best for me to call. As this company has five stars on almost every review I was a little iffy because I didn't see anything negative said about them.... and now I know why!!! The owner was super nice, very informative, prompt, efficient and just a pleasure to deal with. I will 100% be using them in the future for all my HVAC needs. If anyone is looking for a reliable honest Company go with Bartlett Heating and Air.. read more

This is my second 5-star review for Bartlett Heating & Air, but it had to be done! Hats off to owner Vince and his team for their flexibility and prompt service. When my wife gave birth to our little girl 6 weeks early, I was scrambling to get the loose ends tied up around the house. Vince was able to get my previously scheduled AC tune up and duct cleaning moved up a week so we could have it completed by the time we brought her home. When we found out from the NICU docs we could potentially have her home sooner than expected, I scrambled again. I called Vince asking how quickly I could get service. He worked his magic and a crew showed up within an hour of my phone call; the job was done before I knew it. Huge thanks to Vince, Chris, (forgot the 3rd guy's name) and everyone at Bartlett Heating & Air. So grateful for such a reliable team providing support to our community. read more

This is the third time I have used Bartlett Heating & Air. I was in need of a new furnace and air conditioner. I reached out to three local HVAC companies for quotes. Bartlett Heating & Air not only came back with the best price they also didn't oversell me like the two other companies. Vince who is the owner, is very honest and professional. When his crew came out to perform the installation they were very professional, friendly, and respectful. They placed blankets throughout my house to protect my wood floors and carpet. They were very careful to not damage my walls when removing the old equipment. After the installation they explained how everything worked and made sure I didn't have any questions. I will definitely be using them again for any routine maintenance. read more

Needed a/c annual service done. Excellent service and honest work. Very reasonably priced. Tech updated on eta and was courteous. Highly recommend! read more

Every once in a while a company comes along that is honest and does genuinely fine work. This is one of those companies. Their work verges on artistic and the attention to detail is exemplary. From Vince the owner to the owners assistant to the install crew, you couldn't be in be in better hands! read more

After doing an extensive search for a new furnace and AC unit I found that Bartlett Heating and Air Conditioning were very competitively priced. There staff were very knowledgeable and professional. From start to finish top notch! They were on time and went over all the functions of the new unit upon completion. I would definitely recommend this company. read more

We bought a new HVAC system from this company about 3 years ago. Unfortunately we experienced a problem ( and were in a 90+ degree week). The unit is under warranty and we had it checked in the spring. I called last night, they came out today and the part was going to take several weeks so they GAVE US AN ENTIRE NEW UNIT! Who does that nowadays? The guys (Vince and Chris) were professional, helpful and so customer service oriented. We can't say enough good things about this company! Thanks for everything. Plus they gave us the best price originally. Excellent customer service, fair prices and a lot of integrity! Call them! read more

We purchased a new furnace and central air conditioning unit today. After shopping around, Vince gave us a very competitive price. He was also very knowledgeable. The installation crew (Chris, Jake, Tyler & Brian) were very professional and polite. They worked quickly and with competence. This whole experience was extremely positive. I highly recommend this company! Thank you! read more

This company was very responsive. I contacted via email. Came out on time. My appointment was to solve a water leakage issue with the heater and a standard cleaning. 1-2-3 done. I felt they are honest and fair dealing. New BFF HVAC company read more

After purchasing our home & due to a myriad of mission critical repairs that needed immediate attention, we finally called Bartlett Heating& Air to service our AC unit. Setting up an appointment was a breeze, the office staff was friendly& professional. Chris T. was our service tech& did a fantastic job! Appointment was set between 8&10 he arrived right at 8:30, our AC unit had a full inspection, cleaning& minor repair all by 9:30. For my fellow dog owners he loves dogs& says that's the best part of his job haha! Thank you to Chris T. -Bartlett Heating& Air we will be using your services in the future (furnace needs replacing) and we will be sure to refer your company to our neighbors. read more

No need to look further. Before making a determination that I needed to replace my 28 year old furnace,Vince wanted to be certain that a new furnace was warranted.... He took the time to check for cost effective solutions. Unfortunately a new furnace was needed. I was not charged for the time spent He was able to install a new furnace sooner than I could have imagined. I received exemplary service, price and expertise. Vince and his crew are a pleasure to work with. They delivered exactly what he promised without exception. As good as it gets. read more

I highly recommend this company. Jake was very professional and extremely helpful. He completed the repair quickly and explained what had gone wrong. He also advised me how to maintain my unit. I couldn't be happier with the service. read more

I had a new furnace installed today before the cold weather might break my old one. Chris & Sam were my installers. They were the best people to work on this job. I used them without having any references. What a great pick. Recommend them for any service. Bravo ! read more

We needed our furnace and AC replaced. The technicians were prompt, courteous, neat, knowledgeable...Highly recommend!

Bartlett Heating and Air continues to deliver exceptional service! Special thanks to Vince and his crews for providing unmatched commitment to excellence. One of the very few contractors who take the time to follow up quarterly/annually to ensure their products are working as designed and desired after the sale! Great attention to detail, trustworthy and courteous. read more

Responded quickly with wonderful service. I really value that they solved our cooling problem without overselling. Just honest work, much appreciated. read more

It's been difficult to find a heating and air conditioning company that we have felt totally comfortable with. We needed service as we had no heat. We decided to try Bartlett as the review's were very favorable. I am so glad that we did. Vince was professional, personable and pointed out some very helpful things to us. Going forward this is the company that we will continue to use. Great service and fair prices. read more

We have had a good experience with Bartlett Heating & Air Conditioning. The owner, Vince, personally comes out to do jobs, which we appreciated. He and the guys we have met, Brian and Jake, were top notch. We needed a new furnace which I expected to be a disaster, but the job went very smooth and we couldn't have been happier. read more

Great, prompt, COVID safe service. Arrived early wearing a mask and did an excellent job as always. Gave suggestions and pointers for keeping our furnace working well through the winter. read more