I called and left a message asking someone to call me back regarding a particular product that I…read moredid not purchase there (was a gift) but wondered if they supported it for service. Not only did Larry call me right back but he patiently explained suggestions for the issue and several options to look into fixing it. Only the third option was beneficial to him. Incredible customer service. Will always purchase from Base Electronics.

The team at Base are great!! Always there to help with any questions about audio!!! Great…read moreselection and some very s$xy #focal audio product.. Thanks Team Base.. Steph

I inquired about getting audio system improvements in my car. The owner seemed annoyed by my…read morepresence. It's too bad because they're near me and I want to truck out my ride. Instead I had better luck at Custom Radio, though they're a distance from me.

Not very happy at all that when they asked me if I would like any part of the interior concentrated…read moreon. And I said the head liner and I was told they don't clean the headliner no more. I mean, how dumb could that be? It's like saying you don't clean the backs of the seats. It's still part of the interior of the car. I never heard of anything so ridiculous. you need to change your policies

I've been to pretty much every car audio place in the buffalo area over the last 16 years. These…read moreguys are the most consistent and only sell quality products. They aren't the cheapest everytime... and they shouldn't be. You get what you pay for guys! Avoid that chop shop on the Blvd. Shattered my windshield trying to tint a banner and wanted me to use my insurance to replace it. And they cut into my seals around my windows when fitting the tints. Imperfections in the roll itself... instead of going back for free(what they owed me) i just went elsewhere and paid out of pocket. Worth it. They guys installed 2 amps. Components front and rear. Stealth box for an F150 with W3. Starter Alarm from compustar and the Droid starter system. NO COMPLAINTS. THANK YOU DARYLLS

Did amazing job on my cars and boat. Would highly recommend the team here. Joe is the man! He knows…read morehis stuff and is honest on what you are looking for. Clean jobs always done by Joe and his team. Thank you!

Ryan and the wife and kids were all great! Saw me right away. Quickly diagnosed my problem...and…read morefixed it at a reasonable cost. Ryan knows the Pythagorean theorem, if you've forgotten it.

I called to get a quote for a remote car starter and they were so friendly over the phone and were…read moreable to get me in right away. When I got there for my appointment the ladies at the front desk for absolutely wonderful. Super friendly, welcoming, and went over everything! It's a plus that it's right by the mall so there's tons to do in walking distance while you wait. If you don't want to walk around though they do have a nice little waiting area inside. Overall it was fantastic work and even more fantastic service! Definitely highly recommend!

I had the mobile accessories and on-site installation come rite to my house and fix my Bose stereo…read moresystem in my car. Very professional, KC showed me what was wrong with my system and prices are good. Was fixed in about an hour. Will be looking into having them install remote car starter for this winter.

i wanted a sub woofer in my durango and custom audio was absolutely great with the install as well…read moreas helping me choose what i needed. im a local drummer and rock enthusiast and was looking for a sub that would serve rock music. Bill was great in his suggestions and now that the sub is installed it is exactly what i was hoping for. 5 stars to Bill and custom radio!!! sincerely, Tony T.

Took my son's car in to get a remote starter installed. Staff was friendlym had an appointment for…read more9a.m. car was done by 12. They were very friendly, explained the use of the starter and were very thorough. The cost was 300.00. I'm no car pricing expert but felt it was reasonable.

These guys rock! My…read moreradio lost the ability to provide AM/FM two years ago. I felt that with free satellite and CD's, I would be OK. NOPE! My Wrangler just cut me off from outside communications. The audio part I could handle. My Bluetooth, not so much. I took it to the dealer and was told that the best I could do would be a reconditioned unit at a base of $450.00. Pricey, especially for a previously abused unit. I've used Darylls in the past and thought "why not?". Let's give them a call. $392.00 for a brand new unit. Touch screen. All sorts of stuff that will take me months to figure out. They also paired my cell with the unit!!! The $392.00 is the final cost. Taxes, cables, install....all included. Very happy. I do have instructions manuals - which I will never use. Very happy with the product. I will figure it out someday. Looks cool. And I may not answer my fone for a bit. Perfection takes time.

Great service! Talked to Torre and asked if he could do a simple radio swap on my 2003 Thunderbird…read more He called me back and said bring it in so we can do the change.I was in and out in an hour or so.Thanks again Torre.

I went there years ago looking for an estimate, was told they would call me back the next day , it…read morenever happened, I was willing to give them another try, but after some of the reviews, I have to admit that I'm a little scared. On a positive note they do seem like nice people on the phone,

Great Experience, ordered a Bedliner took longer to get in stock NOT ATM fault, Sara is the best…read more she called multi suppliers to get it right, price point was good. Will do business again.