Despite receiving exceptional service and communication, I encountered an issue with my car's…read moretemperature control system. I contacted Mark to report the problem, but he responded in a rude manner, referring to my vehicle as "the piece of shit Lexus is on the phone" . Regrettably, the other gentleman who assisted me also failed to install the temperature control on the dashboard. Despite these setbacks, the technician successfully resolved the issue without any further complications. Regrettably, the rudeness and disrespect displayed by Mark during the phone call overshadowed the overall positive experience. However, I believe Mark is the owner of Daryl's car audio system.

Did amazing job on my cars and boat. Would highly recommend the team here. Joe is the man! He knows…read morehis stuff and is honest on what you are looking for. Clean jobs always done by Joe and his team. Thank you!

Custom Radio was very helpful with helping pick out a subwoofer. My music is coming through my…read morespeakers like a rock concert!!!!

Took my son's car in to get a remote starter installed. Staff was friendlym had an appointment for…read more9a.m. car was done by 12. They were very friendly, explained the use of the starter and were very thorough. The cost was 300.00. I'm no car pricing expert but felt it was reasonable.

I inquired about getting audio system improvements in my car. The owner seemed annoyed by my…read morepresence. It's too bad because they're near me and I want to truck out my ride. Instead I had better luck at Custom Radio, though they're a distance from me.

Not very happy at all that when they asked me if I would like any part of the interior concentrated…read moreon. And I said the head liner and I was told they don't clean the headliner no more. I mean, how dumb could that be? It's like saying you don't clean the backs of the seats. It's still part of the interior of the car. I never heard of anything so ridiculous. you need to change your policies

We never got past a quote. Their cost was 50% higher than other shops…read more Do your homework.

My car needed a fuel pump and crankshaft sensor. Paid full price of 1440.00$…read more Mechanic told carfix he couldn't do job because of car location. Called 3x to talk to a rep. Finally,told to file for refund. Still waiting to get my refund with no reply to my request.

First time there since my review. I wouldn't rate any stars but I have to give at least a one…read more Service hasn't gotten any better. 20 mins for 2 drinks. Talk about crazy. Won't be going back there again. They need better service or better staff.

Came here because their car wash damaged the car. I heard it happen, so there's no question. But…read morefirst you go to the car wash location that did the damage. Then they send something in to corporate who sends you a letter, instead of calling you. Seriously? That's a lot of time for more damage to happen. So you call corporate and make an appt for thier shop where they fix the damage they do. And honestly? Busy place. Hoping it's not all related to car wash damage.

These guys rock! My…read moreradio lost the ability to provide AM/FM two years ago. I felt that with free satellite and CD's, I would be OK. NOPE! My Wrangler just cut me off from outside communications. The audio part I could handle. My Bluetooth, not so much. I took it to the dealer and was told that the best I could do would be a reconditioned unit at a base of $450.00. Pricey, especially for a previously abused unit. I've used Darylls in the past and thought "why not?". Let's give them a call. $392.00 for a brand new unit. Touch screen. All sorts of stuff that will take me months to figure out. They also paired my cell with the unit!!! The $392.00 is the final cost. Taxes, cables, install....all included. Very happy. I do have instructions manuals - which I will never use. Very happy with the product. I will figure it out someday. Looks cool. And I may not answer my fone for a bit. Perfection takes time.

Very short experience, but I will not be going back unless I absolutely have to and there's no…read moreother place to go whatsoever. First of all from the front it looks like it's closed. As I walked in the bald guy sitting behind the counter, looks at me and just lift his head in a manner to ask me what I need. Doesn't greet me doesn't say how can I help you? Nothing, almost like I interrupted his TikTok time. They looked at each other, kind of scratched their head and said they couldn't help me. The person at the counter should not be customer facing. Not saying everyone there is like that, but I certainly didn't get the warm and fuzzy feeling that they would want my business. ‍

West Herr Toyato on Main/Transit Williamsville there always there for you! We bought 7 cars from…read morethem threw the years. Best prices in town! Customer service is very accommodating to you for your needs! Thank you Toyato.

After driving over an hour from Rochester to West Herr Toyota in Williamsville to test drive a car…read moreI was interested in, I expected at least a professional conversation about purchasing. Instead, the used car manager, Jason Peters, told me in a dismissive, condescending way to 'go buy it somewhere else'--before we'd even started negotiations. I left feeling insulted and disrespected. I've since contacted the dealership about his behavior and have not heard back.

These guys are awesome. They answered the phone on a Sunday and gave me an appt at the time of my…read morechoice for the next day. The windshield swap was super quick (under an hour) and looks awesome. They were also way less expensive than the other places I called. Building was clean and the guys were super nice. The guy who swapped my windshield had an awesome mullet, someone should buy him a pizza. Hopefully I don't need to have my windshield replaced again but if I do I'll definitely be back!!!

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!