I'm a wedding planner and I got to work with these wonderful people this weekend. They were efficient, ambitious, coordinated, and Annie - who is brilliant - was on top of her s**t the whole day. I was impressed and inspired by their dedication to the standard of perfection that I expect. Thank you all so very much. I cannot wait to work with you again. read more

This catering service is absolutely terrible. I attended a friends wedding and I was appalled. The food was horrible, they had chicken marsala.... tasted like a can of wet cat food, glazed carrots.... they were ok, scalloped potatoes... from a box, the coffee was cold and the worst thing of all the dishes were dirty! I work in catering and this place is unacceptable! DO NOT I repeat DO NOT USE this caterer. It's not even worth 20 bucks. read more

I did not book a wedding here...I wanted to however, our first visit with the Hurst Ranch Venue representative was not promising. The whole time he seemed very bored and even referred bringing in decorations as "drop off all of your crap." Prices seemed great and the venue is so cool just the customer service needs a HUGE facelift! read more

We booked our wedding at Hurst Ranch and Bashful Butler was our catering company. We booked through Ryan who was absolutely accommodating and patient throughout the whole process. We went with the BBQ tri-tip and BBQ chicken menu. We wanted sides from Woodranch BBQ as this is my husband's favorite and Ryan said it would be okay to have those items delivered. I've never heard of a catering company allowing you to bring in food that wasn't on their menu! Our family couldn't stop talking about the food especially their biscuits with honey butter and my husband loved their baked beans. Everything was delicious and everyone kept commenting that they couldn't wait to eat because they could smell the meat that was being BBQ'd on the premises. Every step of the way Ryan was there to guide us and always responded within hours if I had a question. He was also very helpful with the layout of the venue and made suggestions as to what would work or not. Ryan even let us use some wood barn doors that were on the premises of Hurst Ranch for our ceremony. I can't say enough good things about Bashful Butler. They went above and beyond to make my wedding beautiful, run smoothly, and a day that my family can't stop talking about! read more

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We just had our wedding at West Covina Women's Club and had Bashful Butler catering. From the start it was A list treatment! Ryan was whole help right from the beginning to plan the perfect wedding. Should each hall and save the best for last. The Women club was a perfect fit for our wedding. A week before the wedding we went over our menu. Ryan was so helpful. I felt so confident on ever choose I made and he give me great feed back. Answered every question (which were many) The day before the big day I was meet by Lisa to go over last touches and do our reursal. She is the best so helpful. Made things so easy for me. I felt like I was dealing withb a family member. She cared how I felt and if I was comfortable with how things were turning out. The big came and Lisa was there every step of the way. I felt like a queen. My gust we all well taken care of. I had no stress thanks to the great friendly staff who meet our every need. The food was amazing. Family and friends are still raving. We had the buffet with chicken and roast beff with steamed veggies, baked red patatos, pasta salad. The chicken was so creamy and juicy cooked to perfection. Roast beef was tender with mouth watering flavor top with gravy. Everything was delicious. Our cake was made exactly as we wanted picture perfect. I could not have asked for more perfect day. I am so grateful to everyone at the Bashful Butler on giving me the dream wedding. I could not have done it without you. Thank all the attention you give our wedding guest. If you looking hassle free catering company I highly recommend Bashful Butler! read more

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I loved working with these guys! The staff that helped in the planning and those that worked the party were all very friendly, helpful and made sure I had everything I needed and even helped finish the final decorations to make sure the party was ready to go on time! The chicken was cooked perfectly! All the food was wonderful! They were very flexible and accommodating with the itinerary and special dietary needs. read more

I just had my wedding here with the bashful and the service was horrible. Cathey was the head server and her constant yelling and over reactions angered many of my guests. Imagine being a bride and then having one of the staff coming up to you start raising their voice at you about a delima you have no idea has happened (as you are busy with your guests) only to find out it really wasn't a big deal at all. I was also promised by Donna that we would be able to use the office we signed the paper work in as it was well decorated and themed to fit the rest of the hall. Cathey insisted that this was not part of the package even though donna herself had already admitted to letting other clients use that room. Then while we had the Banda playing we were once again yelled by Cathey to make sure to have the music stop playing by 11:30pm. Unfortunately we did in fact sign a contract agreeing to this full however there was no need to yell at me or my husband reminding us of this fact. We had been kind to her during our whole event. We wanted to end the night by having our band play outside while to guest left as a way to end the night and once again I had Cathey start yelling at me (the bride) again. In front of my new mother in law... by now I was already fed up. So I kindly turned around held her hand and smiled at her to say she needed to calm down and that I would have the band stop playing as we had not realized it might have caused neighbors to complain. She kept yelling at me and said it was her job. When she finally stoped yelling at me. The security guards came to me and apologized on her behalf. WOW. I would not recommend to have your events held at this location. Especially the bashful butler. read more

I recently had the pleasure of having the bashful butler cater our wedding yesterday! It was seriously the best day ever! Ryan, the coordinator, was fantastic! He answered emails and texts in a timely manner and always came through on accommodating my needs. My guests loved the food, everything ran on schedule and staff was great! I couldn't wait to leave a review to express my gratitude! I highly recommend the hurst ranch location, it's such a beautiful venue with a picturesque setting. This day could not have been better, and Harrison (the day of coordinator) was amazing and kept me up to speed on everything! He definitely added ease and joy to my experience! Amazing! Amazing! Amazing! read more

My daughter and her husband wanted to get married at the Hurst Ranch in West Covina, which is how we got introduced to the Bashful Butler. We had a great experience overall with the Bashful Butler and Hurst Ranch. Working out the details before the wedding were fairly smooth and my daughter and her husband had an opportunity to test the food before hand. Day of wedding, the event manager was very helpful and gave us several suggestions that kept things running smoothly. Quite honestly, she treated us like family, and I felt like we had come over to her house for dinner - she was that personal. The food: we went with the barbequed tri-tip & ribs (not my first choice, but my daughter insisted - I'm glad she did) The food was excellent, and Ryan made a few recommendations to our menu when we were working out the details. All of our guests commented on how good the food was and were impressed with the meal. Thanks, Bashful Butler for making this a great event for our family and friends. read more

I hired this company for my wedding and they were amazing! The food is great and staff was very helpful and friendly.

My husband and I had the most amazing 25th Anniversary Party thanks to Ryan. The food was great and service was excellent. All of our guests had a wonderful time. read more

I had my wedding at Covina Women's Club. Bashful Butler was assigned to cater which we had a few doubts but everything turned out great. We had food tasting that were designed to taste what you'll get vs having one meal cooked just for tasting... Let's face it, cooking for one is way different than cooking for 200. Food was great the cake we got was white with fresh strawberry filing which everyone loved the strawberries were chopped perfectly. the day of my event we had Cathy help and coordinate, she did a phenomenal job. she was on top of everything. We had given Ryan a schedule of the times we wanted things done and Cathy went by it and would look for my husband or I to make sure its what we still wanted. She kept the place together! Food was great, staff super friendly and polite, amazing experience. read more

We loved working with Ryan! Super down to earth. Was very nice and didn't try to oversell us. We got married at the Azusa Woman's Club which is conveniently located across the street from the Bashful Butler offices. The staff was very friendly and accommodating both for the rehearsal and also the big day itself. They made it easy for vendors to drop off/pick up at different times etc. The waiters and security guards were great as well. Everyone at our wedding had a great time! read more

Great food! Nice, helpful, down to earth staff who are willing to go out of their way to ensure your event is just how you envisioned! Thank you for everything!! read more

DISGUSTING service is all I can say. From super rude servers to running out of food on a day that should have been flawless, this company is disgusting. When it was our turn to get served, we were told in a rude manner that the salad was out and NO more salad would be taken out. REALLY, it is lettuce and dressing people. The fact that my very close friend had to endure this on her wedding day was not acceptable. I do not know the level of customer service people that rate this place great are used to, but this does not meet the standard I have set, as a general smile on someone's face and ample food is what I expect from a catering service that is being PAID! Not to mention when food runs out when the allotted number of people are not even in attendance makes me wonder... If you want sub-par customer service please do use this company, if not stay away!!!! read more

I got Married in February and had my wedding at Hurst Ranch. Im so glad i had the Bashful Butler Cater my wedding! It poured rain that day and i was supposed to have my reception outside. All the staff and workers were so willing to work there butts off to move EVERYTHING inside an hour before! I had a certian look and theme i wanted...and they helped me achieve it. There staff was dressed right and had very appropriate attire! They looked very professional. They had plenty of workers so things ran smoothly. I had 450 guests so i was glad that the Bashful Butler could accomidate our family and friends. The food was amazing, My FIance's whole family is Italian so i was a little worried about this. But everyone raved about there italian food! They also did my cake very yummy and looked cute! I wanted a small cake for display and when it came to serving our guests cake i just had them make sheet cake to cut up! I worked a lot with Nancy and she was super helpful. Especially because i would have considered me a high maintenance bride. On the day of Chris was the Hostess and helped too with things running smoothly. Im so glad i was able to have them be apart of my special day! When i look back everything went just as a dreamed. I didn't have to do anything. I definitely recommend paying people to do it for you so you can just sit back and enjoy your day! i defiantly wasn't cleaning up after my wedding! :) read more

I like the venue, but we were able to try a plate of their food and a sample cake and it was a definite deal breaker. The cake was decent - hard to screw up, but the dry chicken was covered with a gravy that was made from a powder. We tried tri tip, rice, green beans, marble cake. If I could describe it all at best I'd say "cafeteria food" read more

I'm usually not a customer to complain but I felt like I would be doing an injustice by not notifying other people of my experience with Bashful Butler/ Hurst Ranch. In May I got married at this venue. Everything was going great until the week of the wedding (terrible time for something to go wrong). The white "Christmas lights" that drape down from the ceiling were not working the DAY BEFORE we went to go set up. In my opinion, someone from either Hurst Ranch and especially Bashful Butler, should have checked to see if the lights were working way in advance. If it wasn't for me contacting the person in charge, I doubt anything would have been done with urgency. I remember the day of the wedding, being stressed, wondering if the lights would be working by the time of the reception. Thankfully, they were fixed and back to working for half of the reception, but for the other half, they had went out again. Such a bad experience considering that thousands of dollars were paid towards Hurst Ranch and Bashful Butler. If you are considering having an event here, I suggest you inquire more about this issue before spending so much money. Our cake was also the wrong flavor but that I could live with, what's really disappointing is the venue not being up to the standard that we paid thousands of dollars for. read more

My husband and I were recently married and used the Bashful Butler caterer for our reception. We met several times with Chris, and she was always very nice. I thought I had made my wishes very clear about not wanting a wedding cake but having red velvet cupcakes with cream cheese icing instead. But at our reception a cake was displayed and Chris was not at the church any longer and so there was a lot of miscommunication about this mystery cake. My cupcakes did come, however I received a very burnt cupcake with the wrong icing on it. As far as I know mine was the only burnt cupcake but still. The appetizers were ok. Nothing extraordinary. To be fair the company did say that they would reimburse us some money for the burnt cupcake fiasco. If you use this company just get everything in writing, even the icing flavor! read more

My brothers and I hired Ryan for my parents 50th wedding anniversary (about 80 guest) in November 2013. The Azusa Women's Club hall is Beautiful! Everything went wonderfully! The food was good and there was plenty for seconds. All of our guests were satisfied with their meals. Their prices are reasonable, and he was flexible with the payments. They even helped out with last minute utensils and plates we needed for our dessert table. It made for a very special day we will never forget! read more

Awesomeness, great customer service from coordinator to all staff!! Also great Food, it was delicious, we were very pleased!!

I can not even begin to stress how amazing this company is!!! Last minute this wonderful company helped me and my now husband out... They put a wedding reception together in 1 week, and Ryan was just so helpful, they stayed calm and helped us put out dream wedding together on such sort notice. We had the reception at the Azusa women's club and it was so beautiful ! The food which is catered by bashful butler was delicious, all my guests enjoyed it ( we choose the Mexican fajita/enchilada plate). I just loved everything and am so glad we went with this company and that venue ! U guys made our day so much better and memorable ... Thanks ! read more

My wedding was at Hurst Ranch, with Bashful Butler as my caterer, in August 2017. I only had the reception there and it was outside, my friends and family are still talking about it and how in love they were with the whole thing! I wanted the rustic/romantic feel and it was everything and more! The staff with Bashful Butler was amazing, starting from the bartenders-to the supervisor Annie, she paid attention to every detail. I had about 230 people and every person was taken care of as far as food, drinks, and a great seat at any table they sat. The whole experience was great from the start, very organized when I met with Donna at the first meeting, we planned every detail and had a time slot for every part of the wedding. After that, came the run through right before the big day and menu selection. Lastly, the big day. Again, my big day was amazing-my family, husband and myself could not be happier with the selection of this place for our wedding. It was everything we wanted and more! I wrote a Yelp review-to share pictures. Please check out the pictures, Hurst Ranch was gorgeous! read more

We had our 50th high school reunion August 11th at the Covina Womens Club and the Bashful Butler personnel were terrible. Cathy yelled at us continually, wouldn't turn up the air conditioner as it was very hot inside. We paid for 2 bartenders and only one showed up, so people were in line forever and the bartender was obviously upset. We paid 100$ for guacamole as we had the Mexican buffet and they gave us one medium sized bowl. They didn't keep on top of putting the food out. etc. It was a real mess and I can't believe they would have someone like Cathy as a supervisor or employee. I called Teresa a few times after the fact to complain and ask for a refund for the 2nd bartender, she said her boss would contact me but I never heard from him....I could go on and on. I was one of the organizers and it was so embarrassing as we had a few meetings with them to make sure things would run smoothly and professionally. I am upset that no one would ever call me back and would recommend you NOT use their services!!! read more