He went above and beyond to fix my refrigerator. He even installed a part and offered to refund my money if it didn't work.

My appliance repair technician was Dmitrii whom was very respectful, thorough and answered all my questions and concerns. He was very knowledgeable and professional and ensured the dryer was fixed promptly. The service call was $75 and applied towards the final cost of repairs of $405. read more

Bashken Appliance Repair - LG 2022 dryer - Appliances & Repair Near Me

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Our compressor broke and we were able to get everything fixed quickly. They even helped us make sure we got the discount on a new compressor because of the warranty, even though the refrigerator was in our house when we moved there! Highly recommend! read more

I can't say enough good stuff about Derek from Bashken Appliance Repair. We have a GE Monogram gas cooktop that had a burner striker that would continually strike and not shut off, unless you turned the burner off. I've never been a Monogram fan. For starters, their appliances are expensive to purchase and repair, nor are they easy to repair. Our unit is over 20 years old, so it's very difficult finding parts. Replacing the burner striker on a Monogram cooktop is difficult. Just look at the parts diagram I attached. It requires disassembly of one entire side of the cooktop. Secondly, after 20 years of usage, some of the brass nuts were fused to other brass parts on the venturi and a bottom sheet metal support bracket. The only way to remove the parts was to Dremel them off. Thanks to Derek's troubleshooting skills and patience dremeling and removing the brass parts, he was able to replace the venturi and the striker with new brass hardware. Our Monogram cooktop is back in business and we are very grateful for Derek's dedication to figuring it all out. If I could give him more than 5 stars, I would. read more

Bashken Appliance Repair - Monogram Parts Diagram - Appliances & Repair Near Me

Derek is the best! Fix my refrigerator and gave me a great price! Came back and make sure everything was working properly! Derek is spot on! If you need anything done, call Derek! You'll get the best service available. He's prompt and he will make sure the job is done, right. read more

Bashken Appliance Repair - Appliances & Repair Near Me

Derek came on time and right away found a problem. Has to come back with parts, replaced them and fridge works fine now. Thank you so much Bashken Appliance Repair read more

Bashken Appliance Repair - Appliances & Repair Near Me

Derek is very professional and knows his job very well. My LG fridge had a water leak, it ended up compressor was not pushing freon. Derek replaced LG compressor same day. I had to pay only for labor, compressor was covered by LG. Thank you Derek. read more

Bashken Appliance Repair - Appliances & Repair Near Me

Quick, competent service repairing my dryer. Polite technician. Will try them again if needed.

We had quite the surprise when our freezer suddenly stopped working and everything inside melted away; including large buckets of ice cream. Distraught as we were, we found Bashken Appliance Repair on Yelp and they promptly sent over a technician named Dmitrii to our home. He was very kind and handled the job in an honest and professional manner. Highly recommended. read more

Answered fast even that it was late at night, honest and professional service. He fixed my washing machine. Fair price compared of others companies that said they can fix my problem. read more

I called on a Sunday and they were the only company that was open and able to come the same day, parts were ordered and they kept me in the loop the entire time, as soon as the parts arrived they were able to come and make a quick repair! As a big blended family we needed our dryer back in working order. They were clean, polite and worked with swift courtesy. read more

Bashken Appliance Repair - Before - Appliances & Repair Near Me

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I called early in the morning on Monday and was able to get an appointment between the timeframe of 2-4! Berik called before arriving 30 mins before and was a big pleasure to work with. Honest and simple would be the best way to describe him. I had a problem with my refrigerator and he was able to order the parts and get it fixed by WENDS! Real life saver! Also he is very competitive with his prices compared to other technicians I spoke to in the area, will be moving with him going forward! read more

Update: I recently had an issue with my washing machine leaking, so I contacted Derek for assistance. He was able to come the same day to diagnose and returned the next day with the parts. Unfortunately, a few days later the machine was leaking again, so Derek came right back to take a look. Turns out a rodent had chewed up the newly installed parts, plus more. Derek fixed it again and we're back up and running. read more

Derek very professional, knows issues, fixed in timely manner, which is best for busy restaurants needs! Highly recommend!

I had an LG refrigerator that went out completely. After Derek came over. He took initiative to direct us to pay less out of pocket because of a manufacturing and to check the warranty. Sure enough he was correct and LG compensated based on manufacturing parts. Upon getting the information, Derek came back to my house well prepared. He spent time repairing the refrigerator to ice cold. His quality of work was more than satisfactory as we went through a gruesome process of losing some of our refrigerated items. I'd definitely use this company again! Thank you so much read more

Derek and Dmitri did an outstanding job repairing our refrigerator. In addition to being easy to work with, they went above and beyond what was required for the repair to ensure we didn't have future problems. They did not charge us for any of the additional work. I cannot recommend them highly enough read more

Our AC unit went down and we were concerned about it being the compressor. Every AC company, except for the honest ones, want to sell you a new compressor. But Derek only wanted to fix the problem and to do it for a reasonable price. He did just that. The problem was a capacitor, only a reasonable amount for repair. He also repaired the top tray on my dishwasher and he did all of this in about 90 minutes. It's such a relief to be helped by an honest, forthright and kind human being. Derek has earned my highest recommendation. He has also earned my future business so when the time comes to replace the AC unit, guess who I'll call.., read more

The Bashken service was very helpful for me. I spoke with the technician over the phone. I was able to texted him pictures of my malfunctioning washing machine. He diagnosed the problem immediately. He even told me my issue was so expensive to fix, that he recommended we get a new machine. That recommendation made the company no money, but they were honest with me and very knowledgeable. I will be working with them in the future for my appliance repair needs. read more

Wow!! Berik responded in 10 minutes, came by a few hours later & fixed our washer right away. He was fast, professional & courteous. I saw his positive reviews on thumbtack and am very glad to have used his services. More than happy to be his first yelp review, the first of many 5 stars, no doubt. read more

Derek is very knowledgeable and professional in his works. He even took the extra step in helping us filing the claim with LG to secure a new compressor under warranty. Very happy to have the refrigerator working as new again. Highly recommend Derek for your repair needs without hesitation. read more

I requested service for an LG refrigerator that was not working . Derek responded in 10 minutes and fixed the problem a day later. He replaced the compressor and took care of the LG warranty . I was pleased with the results. I highly recommend this company . read more

I called several technicians through Yelp to fix our our thermador fridge and Derek was the most responsive, experienced, and had best price. His service and communication was great. He came for an initial consult that required a service fee that was then applied to our repair cost. He cleaned the coils and changed out a board that seemed to have short circuited our freezer. All in all would recommend! read more

If I could give Derek a 10 I would, since I have become a homeowner I have struggled to find a reliable, knowledgeable and honest handyman. As I am writing this he has just left my home at 8:00 pm after fixing my AC, which I have had another handyman come and quote me more than double to fix the problem today. This is now the second time that Derek has been honest with me about a somewhat urgent matter, first a broken fridge in which he recommended getting a new fridge, instead of lying to get a quick buck, and now when he agreed to come same day. I am very grateful to him as it has been an extremely hot summer and I can't imagine having to wait until next pay day in order to afford the previous quote. read more

Dereck was amazing he came and fixed my stove right away. He was available on Sunday and was very prompt. I will be using them for any other appliance repairs I have. read more

Derek was excellent. I called him in the morning and he came the same day. He even worked around my schedule. He was very professional, identified the problem with my LG fridge quickly, and fixed it right away for a very affordable amount. He estimated a price on the phone, then lowered it when he arrived, then LOWERED it AGAIN after he was done! He's an honest repairman, which can be hard to find. I saved his card and will definitely call him again if I have any other problems with my appliances or HVAC system. read more

Derek fixed our LG fridge condenser on a Sunday! The fridge died Saturday and I posted on yelp looking for a repair. A few other companies responded, but Derek was reasonably priced and available to do the 2.5 hour repair on a Sunday. He did a great job and left zero mess. Fridge is nice and cold. Thanks, Derek! read more

Derek was polite & professional, and made himself available when needed. He provided great service & additional recommendations for maintaining the integrity of my appliances. As a landlord I appreciated the manner in which he worked with the tenants on site. Would use him again! read more

Thank you very much for fast repair of A/C. Problem was solved , and I'm so glad we were referred to this appliance service.

I called Derek about a problem with my fridge. Told me he would be there in an hour. Derek showed up and was on time. He immediately found out what was the problem. He doesn't try to scam you like other people. I highly recommend Derek for any of your appliances or A/C problems. I will definitely be calling Derek again. read more

Overall a reliable repair man and impressive that he at least responded to our text with his availability on Father's Day when our fridge started with issues. He came the next day to evaluate our fridge and had it running as soon as he could. He had good communication which is key in a situation like this. He would text back right away. Let us know of precise times when he would be at our house along with updates if he would be running a bit late. If we ever need another fridge repair man, we would call him again. Thank you, Derek. read more

Very honest and helpful. And extremely communicative. Great to do business with. A trustworthy person. Thank you

My washing machine made loud sound and stopped working in North Hills area. He came over and fixed a part of the transmission. Communicated well througout via texts. Would recommend for reliable work and good communication. read more