Stopped in to get some impromptu ice cream with the family. We all wanted a sweet treat to enjoy after our recent dinner. I got one of my favorites cookies and cream. I love the variety of flavors including smoothies as well. The freezer area had ice cream cakes along with grab and go ice cream cones. It was pretty nice to check out Baskin and Robbins as it has been a while since I was able to visit a store. read more

See all

Baskin Robbins is a great place to get ice cream and it's cheaper then going to Ben and Jerry's or Haagen Dazs. It may not be as creamy as Ben and Jerry's or Haagen Dazs, but still good Ice cream. My favorite is definitely the gold medal ribbon, essentially a chocolate/vanilla mix with a light caramel swirl, and you def have to get it with a dipped chocolate waffle cone. This location may be small, but the customer service is great. There's maybe one table and 4 chairs available to customers. read more

Baskin Robbins - Ice Cream & Frozen Yogurt Near Me - Alexandria, Virginia

The ice cream cake was sufficiently attractive and delicious. But not sufficient enough to justify a cake -- which in its size would ordinarily feed 6 to 8 people -- for a price of $60. Such a price is lewd, Weimar Germany exorbitantly priced lewdness. The service was counter jockey service. You get the cake out of a freezer and walk up to a register with it and pay for it. End of story. Ambiance? This is a shopping center pad business, with refrigerator interior ambiance. Again, to charge $50 or $60 for such a product is vicious and disgusting. And note that the cake is marked as "Serves 12 to 16 people." Really? Maybe if the people are called Tom Thumb and Thumbellina. read more

Stopped here after dinner. Still good after all these years. I had a cup with the Oreo flavor and Mint Chocolate Chip, really hit the spot. The guy working was nice and friendly. Place is neat and clean. Great stop! read more

I visit this location frequently and after today not sure I will ever go back!!! I was letting management know for the 2nd time how I was disrespected by BUNNY and nothing was done also while I was letting them know what happened again tonight BUNNY looked me straight in the face and said your lying have a good night and walked off she is so lucky that I know the lord and didn't hop over the counter and.choose violence then when I asked for the head managers info they gave me a disconnected phone number Do not recommmed this location staff is RUDE and UNPROFESSIONAL especially BUNNY if that is even her name not sure if I was even given the correct info on that !!!!!!! read more

I came in here this afternoon on a swealtering early summer day. At around 7pm it was pretty crowded with mostly young people. There were also several people enjoying their ice cream outside where chairs were situated. I felt like I wanted to try something new so I went for the non-dairy strawberry streusel 2 scoops in a cup! I was already a big fan of strawberry ice cream so I figured this flavor wouldn't be too far of a stretch. For Les than $6.00 it was definitely a great deal too. They had three employees working behind the counter, and the girl who helped me with my order was nice and attentive. The ice cream was prepared in a jiffy, and I was out the door quickly and on my way to the car. The Ice cream tasted wonderful, and I managed to finish it off on the drive home. read more

Baskin Robbins - Ice Cream & Frozen Yogurt Near Me - Alexandria, Virginia

I came back for my baby's birthday and they really outdid themselves. The best ice cream cake designer. The perfect amount of icing. I've been to other Baskin Robbins for cake orders and the put way to much icing and do a horrible job at the design. Everyone loved it, especially my little one. I will be back soon for my next order. read more

See all

Great customer service, on site and online. I love it when my birthday comes around and they always send me coupons for a free ice cream. Like this one. read more

Baskin Robbins - Afternoon delights - Ice Cream & Frozen Yogurt Near Me - Alexandria, Virginia

Average ice cream. Friendly service. Next door to dunkin store but not conjoined as management is different. Prices are average for the area but expensive for what tastes like store bought breyers to me. A quick and easy place for a simple ice cream. Nice selection of ice cream cakes. read more

Manchester Lakes answer to 32 flavors of goodness. Pretty much the same as any Baskins, so the only thing to say for this ice cream purest is hold those sprinkles and vanilla rules!!! read more

Great location, nice staff, clean establishment, and great ice cream!!!!! This is my new ice cream spot.

This is a full sized Baskin- Robbins like from my child hxood. It was next door to a Dunkin' Donuts but not INSIDE of it. SAY WHAT?!?! *Doing my copyrighted fat girl happy dance* Then I went in and they had ... GASP... Daquiri Ice!! And Pink Bubblegum Ice cream!!! Can you say ice cream NIRVANA?!?! I actually was there last night... And would I return? Ummmm..... HECK YEAH.... *translated* "Running for the door now!!" read more

Ok, so it's a chain ice cream place. But Baskin-Robbins ice cream has always been decent, and it's comparable to the KaleidoScoops chain down the road. The reason I give this place four stars and KaleidoScoops three stars is that the staff here rock. Every time I've been here, the staff have been patient and helpful - willing to give samples, recommendations and patience as I waffle over a selection. The bf is even more indecisive than I am when it comes to ice cream, but the kindly Baskin-Robbins staff here have been great about it. Plus, they have a few cool ice cream flavors, in addition to the run-of-the-mill flavors you'd expect from a chain establishment. On the whole, I think I prefer this place to KaleidoScoops; the ice cream is much the same, but the staff here really stands out. read more

We went here today, pretty busy for a Thursday afternoon. The girl Working was awesome. She ran the store like she was the owner. She bounced from customer to customer with a smile and a great attitude. After the rush was over she proceeded to clean. She never stopped. She is great! I wish my business was closer. I would hire her in a second. read more

I haven't been here in a while but it seems as though all the problems that used to plague this once wonderful mecca of childhood memories have now been fixed according to the previous positive reviews. But this place really had gone the way of the dodo for many many years. It was god awful, dirty, crappy employees who were rude and just stupid. I got so fed up with the increasing prices and the decreasing customer service. But they did a huge remodel and I will have to try it again because I absolutely love their mint chocolate chip ice cream. Maybe when my daughter gets a good report card from school we will give it another shot. read more

So disappointed. Freezer burn cake. I got a bday fudge crunch ice cream cake that i ordered about 2 wks in advance. It was ready on time but the entire bottom layer of ice cream was 100% full of freezer burn. It was impossible to cut through it even after letting it sit for the recommended 10 min (plus) So disappointing. And not at all worth the high price point :( read more

Somehow I had missed that there's an actual real live Baskin Robbins (not attached to a Dunkin Donuts or whatever) right in Manchester Lakes. I'm not usually a big ice cream eater, but sometimes there is nothing like a scoop of real ice cream from the good old 31 flavors. Its small, but clean, and the staff is friendly. They have a huge case of ice cream cakes, and you can also order from the book that seems to be the same as its always been. Hooray for opportunities to relive childhood! read more

The servings at this location are very undersized. I love the ice cream, but it seems like they deliberately make the servings much smaller than normal. Go to a different Baskin Robbins if you want their ice cream. read more

This is by far the best ice cream store in the whole area Very good customer service very clean! very good extensive choices Will go often read more

This place is a great stop to get your favorite ice cream flavor. They always carry flavors outside of the standard 31(flavors). The staff is amazing and treats you with the utmost respect and kindness. Noticed people also complained about prices...that's not the stores fault, complain to the actual Baskin Robbins corporation. Also word of advice if you don't want to spend money for the best Baskin Robins ice cream, you can easily go down a couple stores and buy yourself a pint of ice cream at shoppers. Everything you would want in an ice cream store. read more

Good ice cream and occasionally getting their coupons with the Sunday paper is a plus.

It's the same anywhere you go and that really isn't a bad thing in this case. They have way more flavors than I remember and the staff at this shop is super pleasant. read more

First of all, I was impressed that we accidentally stopped in on the 31st of the month, which means 31% off on all sundaes! The service was excellent! We were immediately greeted and was served promptly. I give them high marks with the 31% off. read more

Inviting atmosphere, clean, friendly and of course delicious! German chocolate cake flavor is my fav!

Hands down the best customer service of any Baskin Robbins that I have ever visited!! I ordered an ice cream cake for my daughter's ice cream party. I found the cake on their website and called the store to see how many days in advance I needed to place an order. I called twice and spoke to two different people and both answered my questions thoroughly and and were so nice!! I went to the store a few days later to place my order and the guy who helped me was very patient with my indecisive order and seemed genuinely concerned in making sure I was happy with my order. The cake turned out better than I imagined. It was beautiful and delicious! Guests at the party kept asking where the cake was from. I also bought a two 6 packs of ice cream sandwiches and they were great too!! I highly recommend this location!! Thanks for the awesome cake and customer service!! read more

Great staff and a great ice cream chain. I've bought birthday cakes in a rush and they are always super accommodating. If they had more seating, I'd give them 5 stars. read more

The only thing that sets this store apart from other Baskin-Robbins shops is the staff. I don't remember getting smiles and good service from any other BRs. I took off a star because it's pretty small and cramped compared to other BRs I've been in. read more