The service was awesome, the workers behind the counter had a great sense of humor and were very…read morequick and eager to help. The caramel truffle and cookie dough ice creams were great. Nice lil dessert w my baby

Tried this place for the first time-drive through. The person at the window was friendly, and it…read morewas easy to order, and items came out quickly! If only the menu could be revamped/enlarged so that it's legible, that would be so awesome!

Menchie's is one of my favorite places! Everything is so cute and colorful. I like that there is…read morefroyo, sorbet and sugar free options to include everyone. They add in seasonal flavors and new ones throughout the year to keep the menu fresh. Upon entry, the shop is clean and every station is labeled. The space is open but please be mindful to control your children. You can choose to either sit inside, outside, and they have a freezer for take home options. There are regular cups, waffle cups, and little sample cups if you want to try before you buy. You can choose from froyo, sorbet, and sugar free options as solo flavors or merged. After you select your flavor(s), you can add toppings like nuts, granola, cookie dough, fresh fruit, boba, whip cream, etc. There is an attendant to ring up your order. Pricing is per pound, and you can sign up to receive points, you get a freebie on your birthday, and currently they're running a few specials. I consider Menchie's fun for all ages, and a nice pick me up to whatever kind of day you're having.

Going for the free 5 Oz cup so delicious on a hot day with baby super clean and friendly staff…read more samples samples samples so good it's always a treat coming here

I asked for something a bit on the complicated side, but these two girls got me exactly what I…read morewanted and did a great job!

Celebrated my 1 year anniversary with a sweet treat! Went on a Sunday evening around 4:50p and it…read morewas really quiet and no wait. The staff was patient and helpful. I got two scoops of Cherry Garcia on a waffle cone. My bf got 1 scoop of Marshmallow sky & 1 scoop of coffee. Also got a brownie to go. Total was $28 for everything. You can buy pints and ice cream cakes too. Recommend this place for a cool environment and treats. Patio area is neat.

Well, this place has become a weekly staple of our life here lately. It's just that damn good…read more Personally I've become straight addicted to the peanut butter milkshake - it's smooth and delicious and flavorful. My kids really love the Grizz milkshake - it's Oreo and cookie dough and they love that it's so super blue. I will say that the price of one scoop of ice cream is pretty steep considering it's not homemade, artisanal ice cream and is Blue Bell ice cream but that's my one "complaint" so far. I love the friendly, kind staff and we'll be sure to keep coming back!

I figured I'd give this place a try while I was in town since they appeared to have almost 5 stars…read more However, I should've paid more attention to the quantity of ratings which were only 8 of them. The syrup is pretty decent but the ice has more crunch than I was expecting since I was hoping for more of a fluffy light texture. The main negative that I noticed was the staff not using gloves or washing hands while preparing the orders. In addition, the ice shaver machine is blocked behind a partial wall on the counter so you can't see if that area is clean while they're shaving the ice.

If you're craving ice cream, this is one of my favorite spots in the Memphis area. I took my son…read morehere, and we both had a great time. The staff was friendly, the store was clean, and the ice cream was just as good as I remembered. My go-to order is the Chocolate Devotion, and it never disappoints. The rich chocolate ice cream mixed with brownie pieces, chocolate chips, and fudge is hard to beat. Watching them mix everything together on the cold stone is always part of the experience. Whether you're stopping in for a family night, a date, or just treating yourself, this place is worth the visit. The quality is consistently good, the portions are generous, and every bite is packed with flavor. If you've never tried the Chocolate Devotion, do yourself a favor and order it. you can thank me later! Highly recommend! ‍

My daughter, granddaughter and I went for our first visit today and the young man who made my ice…read morecream misunderstood and made my order incorrectly When I approached for a redo, he rudely refused. Fatima saw this and immediately remade it and was so pleasant and helpful! She truly turned what was shaping up as a bad experience into an excellent one! Way to provide excellent customer service Fatima we will be back because of !

This was ABSOLUTELY incredible!…read more The service was so welcoming and the dessert was made to perfection. Me and my 2 friends had the pleasure of trying their peach cobbler and ice cream. Apparently they make the cobblers daily...And I was left speechless. It was SOOO good!! I hope they see this review so they know how much we enjoyed it. Thanks again!

Walked in the door & wasn't greeted at all. It's really cute & modern inside but the young lady…read morehelping was NOT interested in being here. She seemed so bothered that I asked any question. The elderly man in the back seemed to lack proper communication with her or they either don't like one another one. They were all out of the sugar cookies so I couldn't order hardly any cookies especially. The cobbler & churro stix were presentable. Yummy for a splurge because I too think it was expensive just like another person reviewed but the taste was great.

I order some cookies through their app they never came and I called the store repeatedly and they…read morenever answer I even called wet Willy next door and they said that the open light was on and that they were not busy after waiting over 3 hours I just cancel my order

Great Customer Service!!! The Manager Was Great & Made Sure I Was Well Accommodated & Very Generous…read more& KCookies Were Fresh Upon Delivery & Great Communication 10/10 I Would Definitely Order Again!!!!

My in-laws and I recently dropped by here to sample some of the cookies. I was pleasantly…read moreimpressed at the variety and quality of the cookies that were sold here. Sugary sweets aren't something that I ought to have very often, but I was happily susceptible to peer pressure. I'd return here again (with my extended family), and recommend this store for those who crave comfort cookies.

I typically love coming here primarily for the pretzels…read more However, I'd have to say that my most recent experience wasn't the best. To note, customer service is always great, but when it comes to warm items, I feel every customer should have "fresh" and "fully cooked" items. To my surprise, when I made it to my destination this is what I found; an undercooked "doughy" pretzel. I immediately tossed. Great American cookie, going forth, please check items to be sure they're fully cooked.