LOVE THIS STORE AND LOCATION Every time i come in here the…read moreemployees are always so educated on the products and helpful in my indecisiveness. Mitchell helped my mom and I today and he was so sweet and professional!

I recently had a problem where I had ordered candles online and in the process of being shipped to…read moreme they ultimately were sent all over the place and then damaged so I never received them. Now, this was an error on FedEx not Yankee, but I went into the store in hopes of them being able to refund my money as the customer service line was an absolute nightmare. The two ladies who helped me at the store are Daisy and Sheri, and while they could not get my money refunded for me they helped me out in a much better way and I was beyond satisfied!! I would recommend this location, they were super understanding of my situation and made it right.

I absolutely love their candles, they burn forever and smell amazing!! The response time when you…read moreemail with questions is unbelievable, I received a response within 30 minutes of me emailing. The response gave me exactly what I needed. I can't wait to purchase my next batch of candles.

I recently stopped by this location to exchange some lotions that I got as a gift for new lotions…read more The lotions I was given were the True Spa ones, which are a really rich and thick type of consistency. When I went to speak with the lady with very short brown hair at the cashier she said I could go ahead and pick out two other lotions to exchange for the other two, but that she would just hold on to them for me up front. I went to go grab my new lotions and came back up to the front to check out. When I got there, the lady asked if I had an account so naturally I gave her my account number. When she scanned the old lotions, they pulled up as being past the exchange date policy. It was almost as if she had purposefully wanted me to go pick new lotions out, just to have me check out and tell me that they are not exchangeable. I think that this lady was rude and should have either looked up my account before sending me off to look at new lotions, or had just allowed a one time exception. Not to mention, this lady insisted that the True Spa lotions were very popular and she was shocked I was exchanging them. After this comment, I should have known she was shady and not going to let me exchange my lotions. The best part is that they had a shelf full of the True Spa lotions, and every other lotion actually. So clearly business isn't that good. I ended up trashing the old lotions right as I left the store. I will not be returning to this store as the customer service is shady.

Bath & Body works always is a pleasure to go to at this location…read more We went today during the yearly candle sale where all candles are $9.95. We were offered support from so many different representatives and received great customer service! We had a great time, and it wasn't too busy so we were able to smell candles and enjoy our time.

The store has most of its stock and samples but there are holes here and there. Clean and well…read moreorganized. It has a nice selection and the associate at the register was polite. I found what I was looking for and was checked out in a timely manner.

Previously had good luck with them: good selection, helpful staff, etc. the last few times I've…read morebeen in, I was trying to replace Sephora branded eye shadow, and they were out of stock on most items. I went back a few weeks later and the same thing. I tried to look for alternatives, and a number of the non-Sephora brand items on display were out of stock, too. I'm not liking to give them another try on a month, but over the last few months they've done a poor job keeping inventory that's on display in stock and I've felt like I was wasting my time shopping here. Not sure if it's this particular store or if Sephora overall isn't managing inventory well, but it hasn't been meeting my needs.

Went to look at a product suggested to me. I asked Kyla for her advice and she had lots of good…read moreideas and product suggestions. She didn't try to push anything on me and let me wander around by myself after making her suggestions. I appreciate this as I always need to process what I want. Also, I'm allergic to certain ingredients and she put a little of a product I was thinking of purchasing on my hand so I could see if I had an allergic reaction. I will be back once I make up my mind. Lots of parking in the shared parking lot.

From the owner: Sephora wants to teach and inspire clients to play in a world of beauty, while creating the world's…read moremost loved beauty community. Sephora invites clients to play with over 14,000 products from over 200 brands including exclusives like Fenty Beauty by Rihanna, Rare Beauty by Selena Gomez, Sephora Collection and more. Clients can experience Sephora anywhere by visiting the Sephora website or the Sephora app.

I recently got a wax service here and I felt like it wasn't very thorough. I ended up going…read moreelsewhere to get it redone a week later. Prices are reasonable, but I feel like the aestheticians are not very experienced and therefore don't always provide best results.

I went with my two kids into this store when my 2 year old started to throw a tantrum. Which is…read morenormal being the fact she is 2 YEARS OLD. Davonte was checking out the things I was wanting to purchase at the register and could not hide his facial expressions. He was incredibly unprofessional and scowled and started heavy breathing as if my children and I were an inconvenience. Wish I did not buy the things I did because I was sooo upset by the time I left, but got it anyways because it was stuff my eldest daughter wanted. I will NEVER come back. Davonte just some advice for you.... You're entitled to a child free life BUT NOT A CHILD FREE WORLD. DO BETTER(.)

Over the years I have noticed that this store is okay for shopping only around late Sept. through…read moreearly Dec. on my most recent visit I was hoping things would have changed but I walked into a store with empty racks and shelves. I almost thought the store was shutting down. I found a MAC makeup product that I normally use and that was about it. The lines are not bad and go quickly here. Sometimes it's hard to communicate with employees and I appreciate the effort to go find another employee who can help me. I have never had to return anything so I do not know how the service is for that scenario. I find that going to this store gives thrift store vibes. I like a good thrift store trip but I don't get the same fun shopping experience here.

Line of over twenty people only two cashiers. Called manager said inventory was today and there…read morewere no people to work. Do better.

Crystal the makeup consultant was amazing! She was so helpful, I didn't know exactly what I wanted…read moregoing in, and I felt like she really helped me narrow down what I wanted for my wedding makeup. She gave me her full attention and all of the girls at the counter were so sweet. Had such a great experience!

I came to this location a few days ago because we live nearby and we came back to this location…read moretoday (on my mom's birthday) and the staff was so nice ! Isla was very sweet and helpful to us when it came to helping us with the rewards program and my mom's account when we were checking out. She went above and beyond while being sweet and understanding! I don't understand the negative reviews, every time I've been here the staff is always amazing!

When I drove past this store in Southlands on my way to a movie I was so excited that I dragged my…read more(not too willing) husband for a shopping experience. I have to say the clothes and accessories are delightful and the prices are reasonable!! If not for the following experience I would absolutely come back. However, the customer service is the WORST that I have ever experienced! I am not a shopper that needs a lot of attention nor do I have high expectations. I do however expect to be greeted while I am inside the store or at the very least acknowledged and asked whether I need assistance, sadly neither occurred. In fact the manager spent the 20 minutes, while I was browsing, disciplining her employee rather loudly, and speaking negatively about several others. I found her behavior so rude and disrespectful towards her staff that I left and will never come back. I would absolutely recommend this store concept but NOT this location.

I bought the perfect elegant jumpsuit here, and I couldn't have made the purchase/ decision (to buy…read morethe matching shoes as well!) without the help of wonderful staff. Sam (I think) was lovely, never pushy with her sales but observant- she noticed I was looking under the racks where shoes are stored (a bit hidden) and offered to help me find shoes. She found the perfect pair of heels in seconds, not to mention they were comfortable for a 10 hour day! She even helped me zip the jumpsuit all the way up and helped me feel confident enough to wear such a daring piece. Overall a spectacular shopping experience with unique, high quality selection and great staff.

I came in today looking for toner and a good brand to add a pop of purple to my hair. Celeste was…read moreamazing and gave me the perfect products to do just that! I'm so happy I came in and trusted her with the suggestions given. She took her time to totally help me through the process and I couldn't be more grateful! Thank you!

Called before coming to get a price quote about highlights. Employee said "oh, I don't know how…read moreexpensive that will be until you get here and have everything together". Specifically called because I protect the value of my time. Showed up, doorbell rang as I entered, LAZY employee answers from the back room (on her phone) then pops out eventually as I'm wandering the aisles. Realized I'm the guy that called in and goes "highlights?" - Then she goes "oh, I know we had caps around here somewhere...." so I keep looking. She disappears to the back room again as now other kids are running around the store. Eventually she comes wandering out, aimlessly. So I asked if there were any other caps....? "Oh, I know we had some yesterday" she says. Absolutely lazy employee. Will never return to this place. Was already hard enough deciding to do this.