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    Yankee Candle

    4.4 (9 reviews)
    ModerateCandle Stores

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    3 years ago

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    5 years ago

    Thank you so much Mitchell for your outstanding customer service today happy holidays

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    6 years ago

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    3.3(12 reviews)
    0.1 mi
    $$

    Loved this store. Not crowded at all. Very well stocked. All employees are kind and helpful. I was…read moreable to get every scent I wanted and redeem my mailed coupons. Just a side note , COLORADO does NOT have thing set up for account points rewards. You can only redeem those online but not in stores in CO. Bummer. My home smells like there "HOLIDAY" scent right now. I always have the scent "Flannel " in a candle and hand soap. My favorite scent so far on body wash is "a thousand wishes " and "Japanese Cherry Blossom" my kitchen is always stocked with kitchen lemon. I also recommend waiting for hand soap sales. Stay fresh and clean my Yelpers !

    Floral, fruity, fresh...no matter what scent triggers your happy emotions, Bath and Body has it…read morecovered. Yes, B&B is known and has been around for years. I have seen fragrances come and go (remember Mango Mandarin?) but B&B will always offer sweet and/or clean scents. Its a nice alternative to the heavy perfumes and I always get compliments when I wear Moonlight Path (one of my faves). This location is convenient to home and I don't have to walk thru an entire mall to just go in, grab the buy 3 get 2 free (how's that for marketing?) and go. The displays are always clean and orderly, the staff friendly and the environment cheerful. Speaking of staff...mom and I came in 15min before closing as I wanted to see if the promo bag was still available. The sales clerk said they just sold out but no worries, I'm still going to get me a bottle of fresh floral. 2minutes later the young lady brought me the promo bag saying she found one in the backroom (ooo secret is out now). I was super delighted that she found one but also, that she took a moment to check. What a fabulous surprise (yes, something so simple that means so much). Just a few reminders: ** sign up for emails so you can get coupons galore. ** online promos are just as good as in store ** retired fragrances are available on their website ** B&B is cruelty free. PETA verified and pledged. Beauty without bunnies...yes!!

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    2.6(22 reviews)
    5.0 mi
    $$$

    I recently stopped by this location to exchange some lotions that I got as a gift for new lotions…read more The lotions I was given were the True Spa ones, which are a really rich and thick type of consistency. When I went to speak with the lady with very short brown hair at the cashier she said I could go ahead and pick out two other lotions to exchange for the other two, but that she would just hold on to them for me up front. I went to go grab my new lotions and came back up to the front to check out. When I got there, the lady asked if I had an account so naturally I gave her my account number. When she scanned the old lotions, they pulled up as being past the exchange date policy. It was almost as if she had purposefully wanted me to go pick new lotions out, just to have me check out and tell me that they are not exchangeable. I think that this lady was rude and should have either looked up my account before sending me off to look at new lotions, or had just allowed a one time exception. Not to mention, this lady insisted that the True Spa lotions were very popular and she was shocked I was exchanging them. After this comment, I should have known she was shady and not going to let me exchange my lotions. The best part is that they had a shelf full of the True Spa lotions, and every other lotion actually. So clearly business isn't that good. I ended up trashing the old lotions right as I left the store. I will not be returning to this store as the customer service is shady.

    Bath & Body works always is a pleasure to go to at this location…read more We went today during the yearly candle sale where all candles are $9.95. We were offered support from so many different representatives and received great customer service! We had a great time, and it wasn't too busy so we were able to smell candles and enjoy our time.

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    The Home Depot

    2.6(87 reviews)
    0.5 mi
    $$

    I want to give a huge thank you to Don Mathews and John at the front desk for helping me out with…read morethe YOBi edger. I was struggling for over 45 minutes trying to put it back on, and these guys stepped in without hesitation. They were more than willing to help, and after getting it fixed, Don even took the time to give us helpful tips so we don't run into that issue again. Great customer service and genuine people really appreciate you both! However it is a poor design and for the Edger and anyone that does buy it the would need the replacement part of the upgraded head for the edger.

    We have been slowly moving away from Home Depot, it started when we bought a new house we needed a…read morerefrigerator, but the models on their floor had busted handles, broken shelves. We were really turned off. But after not getting help and now rude Customer Service we are fully dedicated to moving from them, at it was easier than we thought. We replaced our Traeger with a Pit Boss and love it, the outdoor furniture is better elsewhere. I really thought I would miss BEHR paint, I was very loyal. But Sherwin Williams, while more expensive, is the epitome of you get what you pay for. Other stores carry Craftsman and have better help. We also got onto reward programs so when we replace large appliances at other retailers. Now we won't even go there for a simple repair or a furnace filter. We simply refuse to put up with technically lacking staff and rude customer service.

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    Lowe's Home Improvement

    2.6(64 reviews)
    0.4 mi
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    The advantage of shopping at Lowe's is the great selection of products and supplies for the DIYers…read more This location is always well-stocked, and it's easy to find what you need, especially if you are like me and prefer browsing on your own. With that said the downside: staff assistance is literally non existent. I was able to find an associate to help with a price check but unfortunately she couldn't direct me to where mortar filler was located (she wasn't familiar with the product). I do like their seasonal decor because, as the usje, I always find something other than what I initially stop in for.

    Bait and switch by Andrea at the Pro Desk. I placed a large order through my PRO account online and…read morereceived about a 7% volume discount. Wanting to make sure I was getting the best deal, I called and spoke with Andrea at the Pro Desk. She told me she could take an additional $200 off and reduce the delivery fee to $20--but only as a credit after the order was delivered. After the delivery, I went in to follow up, and suddenly the story changed. Andrea told me the only way to get the extra discount was by using a specific Pro Account credit card. She pointed to a brochure with both a PRO account card and a credit card, and said, "This is the card you need--the discount will come next time." At first, I assumed she meant the same PRO account I already had. I started filling out the application, but as someone else rushed me through the form, I realized I was being signed up for a credit card, not a different kind of PRO account. I never agreed to that. Andrea had already walked away by then, and it became clear there was never going to be a credit back on my original order. The deal I was promised on the phone was gone, replaced with "nothing we can do--but here's a credit card you can apply for to maybe save next time." I came in expecting to redeem a promised discount. Instead, I got misleading information, pressure to open a credit card, and no resolution. Extremely disappointing and not how business should be done.

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    4.2(55 reviews)
    6.3 mi
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    Pine Lane Nursery was recommended to me as a nursery with a large selection, reasonable prices, and…read moreknowledgeable, friendly people. They did not disappoint! I replaced a large part of my lawn with xeriscaping and was looking for several plants to layout a beautiful pollinator friendly, drought resistant landscape with three seasons of colors. Debra was very knowledgeable and so helpful as she took me around to pick out a perfect selection of plants (three carts worth). They are all planted now and look beautiful! This is my new garden center!

    We had been customers of another nursery in town but decided to try Pine Lane as the landscaper we…read moreare hiring does his buying here. While the selection wasn't huge it was more than adequate. Brianna, an employee, saw we were picking plants and jumped in to help. And help she did - splendidly. Her customer service and just knowledge helped us find just what we were looking for and where there were sales prices directed us accordingly. She was just pleasant and fun to work with. That led us to Anna, at checkout. She was as nice as could be, packed our plants into manageable cardboard forms so we could get everything easily into my car. My entire experience was friendly and helpful. These are just good folks who deserve our business - and likely yours.

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