As soon as I walked through the front door, I was immediately greeted and assisted with my…read moreendeavor. I was looking for a specific collection and many different products and I had two very kind people assisting me throughout the way, and just making the entire experience very enjoyable. The store itself was very clean and organized. They're having some really great discounts and I walked away very satisfied with my order and my experience.

I would never return to this location again! The workers were very rude following us all around the…read morestore at everything we looked at they were even talking about us at the register insinuating that we were stealing just because all we got was hand sanitizer, I have never felt more uncomfortable in a store in my life.

I used to hate coming in the store because the smells were too strong. I love that they do have…read morestronger stuff and lighter stuff. I can buy lighter candles, lotions, soaps, and hand sanitizers. They have all kinds of scents. So many yummy ones too. I didn't have much time or money on me because I have work today. I will definetely come back to get more soaps with my boyfriend. They had so many different kinds so I chose two basic ones. They also have amazing sandy exfoliators, one that smells like coffee. Yum. Downside... I want to buy everything here!

Today was the candle sale, I always shop this store, I wasn't happy today, I got there at 6:30, I…read morewas second in line, it was supposed to open at 7, the person with the keys didn't show up until 7:35. We all waited for 35 minutes, then they finally came, the lady with the keys finally come and she has the nerve to talk very nasty. It wasn't our problem she was late, they didn't try to give us a coupon or compensate us at all, I thought this is really poor business, I spent $200 in the store today, if I did not need these candles for gifts I would've left them and if I could take the one star back I would, i'm thinking I'll need to find another gift for next year, I can't see myself going through that again.... Very rude customer service

Very helpful staff and convenient location when you don't want to go into the mall!…read more Same great B&BW that you love, just without the hassle of the mall! Shelves are always stocked here and I find what I'm looking for every time!

I would like to compliment the staff, but especially the Manager (I assume he was the manager) for…read morethe outstanding customer service I received while in your store at 838 E Big Beaver Rd, in Troy, MI 48083

Love coming here to smell all of the amazing scents. Over 40 pumpkin scents for Fall - awesome!…read moreLarge selection of candles, hand soaps, lotions, body wash, spray fragrances and more! They always have what I'm looking for (and more). The staff at this location is very helpful.

Shelli was super friendly and helped me get the most out of the sales that were going on. Really…read moreenjoyed my time in the store without feeling hassled.

Came in for one handsoap that i just had to have that I smelled at someone's house but I left with…read morea goodie bag I'm going to have to sneak in the back door. It was my first time here but I will be back. Prices are very reasonable and staff super friendly and welcoming

I spend way too much money in this store. I love fragrances! I purchase different fragrances for my…read morecar, house and my body. They have the best selling candles and some people live for "Candle Day" which the 3 wick candles go for $10 they usually like $26. You better get there early, people be standing at the door way before they open on those days. If you sign up for rewards club you get points for every dollar you spend ( it definitely adds up) and you'll earn free gifts. Look for new fragrances that they constantly add to the line up. They also sell men fragrances also. I have purchased some in the past and they guys have loved them. They even sale merchandise for men beard care. Durning the holidays look for mega sales on merchandise. Definitely stop in and see what products you can stick your nose in!

Every time I walk into Bath and Body Works I want to buy the whole entire store!…read more They are constantly having amazing deals like buy one get one free candles, $3.95 hand soaps, and buy 3 get 3 free! (Sometimes my mom just can't resist ordering 21 soaps online for pickup) I feel that their products are constantly innovative and I love that they partner with other brands to curate the perfect scents. I loved their Sweethearts scent when that was released, and my new favorite is the milk bar birthday cake glitter spray, which was right in time for my birthday! I also got a glittery candle stand to display all the candles I have in my collection!

This BBW location is great. Consider the fact that it is a half mile from the mall BBW store...who…read morewants to deal with the mall? Yes, the store is small and due to covid, at times, they have to limit occupancy, but other than candle sale, it isn't usually a problem. Get the coupons. You will thank me when you practically get a free product monthly. When there are big sales, you can still use your coupons to get an even lower price. Stock up for gifts. This store is always clean, usually has the items you are looking for and has a super friendly staff. I am guessing there has been a change in managment since the low-ball reviews were written because they bend over backwards for customers.

This store was clean and well organized. A very friendly team member offered his assistance…read moreshortly after I entered the store. I found some excellent items on their semi annual clearance sale. Overall, it was a great experience and value.

Every time I stop in here, people are always so nice, friendly and helpful. When you find a bunch…read moreof stuff, they are always willing to help by carrying stuff or giving you a bag There selection is usually good, not great.... often sold out of many items.

It's the season to stock up on my favorite BBW body lotion…read more Winter Candy apple season is here. I stock up for the year on this stuff, since it's only sold during the holidays. Which is a bit of a bummer. When I run out through the year. I end up having to pay a bit more to buy it on Amazon then.

Jazmin was very helpful when I walked into the store and she went out of her way to help me find a…read morenew scent, which is After Dark, and made sure I had enough of everything for body care products. I will definitely be returning to see Jazmin in the future for more advice on body care products. This store has the best employees and they are very nice and willing to help you find what you want and need. Jazmin even carried my items in a store bag with my items in it and took it to the register and scanned everything for me without me lifting a finger which I thought was a very nice gesture to do.

This place is so cute! I saw it on the side of the road and I had to stop in. It's got very…read morereasonable prices and beautiful different gemstones. A cute selection of evil eyes and essential oil. The staff working was very helpful and friendly. This is a place I'll be back to!

I love this store ! So much to buy and so many wonderful oils ! I just wish the gal who runs it…read morewould be more personable and stay off her phone while she has customers and make more contact with us

This Ulta was the ultimate. So often I accompany my wife as…read moreshe searches the shelves and repackaged product. But not here. The staff was incredible and helped us from the moment we walked in. Amy was the best. She found all that was needed and so kind. And she even had her foot immobilized with a stress fracture. This girl is awesome and should be the CEO of Ulta. Thank you for letting me experience service beyond excellent.

This has the potential to become an excellent cosmetic store once they're able to attract helpful…read morestaff. Very nice selection of upper tier products. Clean and attractive. Please be respectful of the employees and try not to interrupt them when they are having conversations with one another. Also, be prepared to show ID and provide name, address, phone number, DOB, and mother's maiden name for product returns.