We originally stopped because of the murals outside from Wide Open Walls. The mural closest to Bath and Body Works with the moons and plants is from @sunnydispostudio and the other with the bee is from @joleneroserussell Aside from the beautiful art outside, the staff was wonderful. They greeted us right away and Nikki showed us some of the newer scents in a friendly way that wasn't too salesy. She also let us know about the deals going on in the store. We typically go in for hand soap and wallflowers and that's what we ended up leaving with on this trip as well. The store was clean, well organized and the sink (to test scents and wash them off) was organized and had plenty of paper towels. We left with a bunch of spring scented items and we're already putting them to good use in our house. read more

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Now that Sunrise Mall is closed, Corie is at this location and giving exuberant, helpful, courteous assistance with that winning personality and smile! Always well stocked, easy parking and convenient, this is a great BnB location- read more

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I love Bath and Body works. However, this location is a little smaller than other locations I've been to. Luckily when I shop here I know exactly what I am looking for. The customer service at this location is lackluster at best. Hence, why I said, I know what I'm looking for when I come here because the customer service is almost non existent. And other time I stopped here to redeem my rewards which each one is up to $16.95. I was told some of the items I couldn't get even though it was exactly $16.95. I decided not to redeem my rewards here and went to a different location to redeem them without incident. Overall, I come here if I have to but there are better locations with way better customer service. read more

I stopped in for the release of the Villains collection and left pretty disappointed with the experience. One employee (green hair, acting like the manager but clearly not) was blocking an aisle, loudly critiquing which items from the line Bath & Body Works "nailed" and which ones she was "embarrassed people would buy." She then openly mocked another employee for enthusiastically greeting customers. That kind of mean-girl behavior might fly in high school, but do we really need it in our 40s? At checkout, I was first helped by an older associate who twice asked me, "This is all you're getting?" in a way that felt judgmental. She then walked off mid-transaction, and thankfully a younger, friendlier associate finished ringing me up. Between the rudeness and unprofessional behavior, I'll stick to ordering online or make the drive to Roseville instead. read more

I'm a huge candle lover and I visit this store frequently for the newest candles to add to my collection. I only buy when they have a good sale, and thankfully they have good sales often. Their most recent one was candle day (all candles were $9.95) and body care day (all body care items were $4.95). Great time to stock up on my favorites and try new things for the low price. This store is usually stocked well and there are lots of associates around to help if needed. read more

Great buy today! Went in with two mailed coupons. One for 20% off entire order, and another for a free Body Wash or Lotion. I rarely come here just because I can't handle the scents, but if it's FREE! I will make it work! My daughter loves the sanitizers and they are great giveaways for Christmas so instead of me getting 5 for $8 I got 5 for $6.90 since I used my 20% off. It could have went a long way if I purchased more, but like I said it's not really my kind of store. Anywho friendly staff, not too long of a line like it can be, I was in and out. read more

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Love this location! Not too busy and the workers are extremely kind and helpful! They have a good selection of all of my favorite scents from Lotions, Candles, Hand Soaps, Wallflowers, Hand Sanitizers and more. My favorites include: Candles: - INTENSE MAHOGANY TEAKWOOD - LAUNDRY DAY - ROSE WATER & IVY - MAHOGANY COCONUT Wallflowers: - HONEYSUCKLE FREESIA (sadly, it's been discontinued) - SWEET PEA - LAUNDRY DAY - INTENSE MAHOGANY TEAKWOOD Lotion: - FREESIA (discontinued) During their semi-annual sales, you can sometimes find your favorite scents that have been discontinued. I usually stock up and try to buy all that's left, since these babies never expire and they typically last for forever and does not lose any of the potency in their scents. I used to work at BBW when I was in college and I still love everything about this company. It's a ton of work, but the employee discount was absolutely worth it. Sign-up for their email list to get deals on various items in the store. read more

3.95 each for lotion, bath gel and spray... A steal! I have to leave my event behind where I go. Remember me magnolia or butterfly flowers on a Saturday. I never leave home without a spritz or two of parfum, darling. Candles at 12++ Their candles work wonders. The room always smell all filed with scent. 3 wicks burn better than one. The sales probably still on, so go get some! read more

Bath & Body Works - Be prepared to exit smelling like a dozen scents, hahaha - Cosmetics & Beauty Supply Near Me - Citrus Heights, California

I went into pick up an online order. While waiting a woman approached the cashier and let her know that she had a candle that she ordered through the mail. The candle had arrived broken. After a few minutes of giving her only minimal attention, the clerk told her to go and pick out a candle to replace it. The woman asked if they had any three wick champagne toast candles. The clerk and her co-worker (a younger man, likely in this late teens or early twenties) said, "No, we have none of that scent." The woman said, "Oh....we'll that is the one I want." The young man (clerk) said, "Well, I wish I could pull one out of nowhere....but I can't." It was so rude. The woman then walked away and within 2 minutes came back with the candle that she was told was out of stock. I have NEVER seen such rude and completely unhelpful service. It was the opposite of customer service I hope that someone who is in charge reads this review and provides some guidance to the staff at this location. The woman who got me my order was a little older and the only person in the entire store that provided any remanence of customer service. In fact while standing there waiting for my order, I saw two younger staff completely ignore the older clerk helping me. It was awful and not something a patron should witness. This location needs work. read more

Excellent customer service! I stopped by to pick up some candles for my mom's b-day and to restock on candles for my SAC home. I was promptly greeted by one worker and two other ladies offered assistance and great suggestions on light fresh candle scents. All were friendly and helpful. Your team rocks! I will return. read more

I love this location of BBWorks! It's right by Barnes and Noble on Sunrise. Plenty of parking. Ice cream right next door! They are always friendly here and they even remember me when I come in... It always seems like they are organizing and cleaning and restocking too. Just feels fresh and pretty in there every time. I don't even go to the mall one anymore. Check it out!! read more

So we were just helped by Ashley it was very busy and she handled us w an on line return and new purchase !! She was great. Some great deals this weekend read more

Been here a few times and always have a good experience. I would find what I was looking for here. The employees are friendly when I come here. read more

Bath and body works always has good fragrances in my opinion, but it doesn't stop there. The workers greet you on your way in and are available to ask any questions to. There is a hand washing station that my daughter thinks is the best part of going. It's never boring to go inside to browse on a nice weekend afternoon. read more

The store manager is rude and inconsiderate when i approached her about an even exchanged for a candle. Nevertheless i called customer service snd they were nice enough to replace a candle FREE. Dont act like you are too good to handle customers request you work here and its your job read more

Friendly staff, greeted by every single person. They were helpful, but not pushy. Store is a bit smaller than some of the ones i'm used to, but they have a pretty nice selection of everything. Those little hand sanitizer bottles that i haven't been able to find in a while (thanks, rona), soaps, and body products. read more

Not a fan of there over priced stuff and after trying to return a xmas gift this place is a joke. My son bought a 36.oo gift set which I didn't care for and understood when I returned it without receipt id get sale price Went from 38.00 to 14.00 in a week. Then my husband bought candles online from them and 1 arrived with broken and took back today with receipt but only gave me 8.40 on a much more expensive purchase and said if I wanted the whole amount I would have to ship it. Took My little 8.40 in some funky room spray and left .sign on wall saying they do whatever they can to make sure customers are satisfied. Freaking joke! Never ever step foot 8n there again. Everything is way overpriced anyway. read more

I had great service here! I always love shopping at Bath and Body. The employees are very knowledgeable and helpful.

This is a beautiful store and the girls are super helpful! Arianna saw me checking out the candle stands and I was torn between a butterfly one and a stand that was tall. She brought over a tall butterfly stand that was perfect for me! Poor thing was loosing her voice, but she didn't hide from customers, she used what voice she had to be super helpful and sweet. Thank you!! read more

This hidden gem in a gigantic shopping center is a great place to find sale items that tend to go out of sale, faster at the other Bath & Body Works locations. There is always plenty of parking and the employees are all smiles and friendly. I know there is a store in the mall just across the street, but this location seems to have all the hard to find stuff that the mall location runs out of. read more

Customer service is great, the employees are super helpful and let you know about whatever sale they have going on. There is always some kind of sale going on. I love fruit smells and my favorite is Country Apple although they sell it on and off. I am not a fan of any flowery scent. yuck! They have plenty of fruit scents and prices are pretty cool too. Bath & Body works as a whole is always very well organized and clean. I have always shopped there for my scented lotions and creams and as long as they are in business I will continue to do so. read more

My NEW go to location. On my way home, no huge mall crowd, FRIENDLY staff, special props to Trudy! All stocked up for fall! read more

The hubby needed to get caffeinated before going home and we happened to stop in this shopping center. We decided to take a walk and ended up getting a bunch of items here (darn sales). Customer service was stellar (no pressure to buy, asked if we wanted to hear about the sales versus hearing it five times at other BBW locations) and they helped us find the items we asked for. A surprise find on our day trip. read more

All I have to say is: Marshmallow Pumpkin Spice hand sanitizer... mmmmmmmm (5 for $6) Well, that's not ALL I have to say. They have great customer service and carry products that the one across the street doesn't have. There is this collection for feet that has totally transformed my cracked piggies and I thank Bath & Body Works. Also, right now they have a deal that if you buy something work $15+ you can get an item for $13- for FREE!! Great deal. read more

I don't like being tailed in a store. Even when I'm walking out after I paid.. until I walk out the door. Followed. I walked in, knew what I was there for, paid for it, walked out.. This should've been an easy shopping experience but it was offensive. read more

Went in on Thursday, January 21, 2016 at 5:30. I was looking for something special but couldn't find it. After 30 minutes of listening to the two associates talking and hugging their friend I decided to walk out! No greeting! No acknowledgement whatsoever! I heard a lot of good feedback on their customer service but it was not apparent to me. I'm a 48 year old male. I guess I could not relate to the teeny boppers that ran the store. In today's shopping market no business can afford to have disgruntled customers. Especially one who was will to spend about $100.00 for body lotion and oils! I feel that I was discriminated by age and sex! Terrible job staff at Bath and Body Works! No stars! read more

So their fragrances pull you into the store and then you find yourself buying aromatic bath products; I have better chances of using their candles though as I'm pretty particular about my baths. read more

This Bath and Body Works location is superb. Outstanding customer service. I don't live incredibly close to this location but I'm always more than willing to make the drive. Keep up the good work!!! read more

It's Christmas and there is nothing worse than getting a broken gift. Well for Bath & Body Works no problem. My young adult son bought me two candles. During Christmas one of them broke before I ever had a chance to use it. You could tell he was embarrassed by this. It meant a lot to him that he picked out such a gift for his mother. As expected, for a young adult, he did not keep receipts. I told him not to worry I would take care of it. Not knowing what their return policy is I figured it was worth it to try to explain and see if I could exchange the broken candle. Not only did they not need a receipt, they did not ask questions or expect an explanation. They exchanged it without concern and sent me on my way. Finally true customer care in action. I know there is a lot of dishonest people out their that have made it hard for people to exchange items at other stores without receipts and having to give a long explanation. I would just like to say this company made me feel like an American. A trusted, honest person that deserved a product that was in working order no matter what. To this I say thank you. The happiness in my sons face when I showed him the new candle meant the world to me. read more

I love Bath & Body Works! The products are great & they have so many good fragrances that it's hard to choose. The staff here is pretty awesome, very friendly & really helpful. They had no problem adjusting a prior purchase to apply a forgotten coupon, didn't even bat an eye! Also I mentioned something about my body cream from a couple years going bad & not being the same consistency & the woman helping us said that I can bring it back & exchange it! How awesome is that? Great return policy! If you don't like something at any time you can exchange it. Good to know for gift giving. Great deals too & I get coupons via mail & email that give me all kinds of discounts & free products! Every time I'm here the store looks neat & organized. I like consistency & I always have a great experience here. read more

I have been in here a few times and I am always greeted and assisted by polite and professional employees. Many times I have asked the ladies to offer their opinions and help me make decisions. So far they have not steered me wrong. There is always some kind of sale going on, making it difficult not to spend too much. It is one of the smaller stores, but always has what I am looking for. Clean and well stocked. read more

Awesome sale, picked up several items in the "4 for $5" category today, as well as body creme, lotions, and shower gels. Of course, loads of sprays but since I don't use those... Several '2 for 1' and 1/2 off sales. I am set for the rest of the year with all the goodies we hauled out of the store today. Friendly staff, organized bins and a clean store made for an enjoyable shopping experience. read more

$5 aromatherapy lotions today, glass jars...beautiful! Gifts! Stress, sleep, energy, et .

Rating 5 stars because most of their employees are warm and welcoming greeting customers as they walk in offering help or offering a bag to help us put our products inside. I love how they have two huge sales like the semi annual sale is in June and the other sale I believe is in January I wanna say. Very well organized store and of course it always smells good inside. If you give them your email and phone number they are able to keep you on their emailing list and address list for coupons and free items. Also, you may use your victoria secret credit card at bath and body works which is soo awesome!!!! read more

I love visiting this Bath and Body Works location. The associates provide outstanding customer service and inform their guests on different deals and new merchandise! They make the experience of shopping at this location inviting and stress free. They don't just care about making a sale either...they look out for their guests so that they get the best deal possible (which will make them keep coming back!) read more

I love this location! The staff is very knowledgable and confident in their products! They are always recommending new items and things that they think I would like. Anita (I think that's her name) is so kind and always helpful! read more

0 STARS!! Employee Hank is a total asshole & made my experience very unpleasant. Employee Ashley was very helpful & nice. Hank was very uptight & cocky, treating us with disrespect, ultimately driving my family & me to discontinue our shopping at this specific B&BW. read more

Great location and excellently displayed, but I get tired of the constant 'push' by the staff to upsell you. Sometimes, you just want to relax and look around and not be bothered! read more

I love bath & body products, I came here on black friday and got some great deals for Christmas, I also came right before Christmas and got more excellent deals and used my $10 off coupon. Always great service and friendly staff read more

I am totally addicted to coming here. The staff is very nice and friendly. They always help me find what I'm looking for and offering discounts and tell me about their promotions. They offer to let me smell and sample anything I am may be interested in buying. They have great top quality products and always have new fragrances available. I will keep coming back for all my soap, lotion, bath, and any other smell good needs. read more