I was warmly greeted when I walked in and the sales person asked what I was looking for, helped me find it, let me smell samples and was so helpful. She even rang me up at the register. Very pleasant and knowledgeable. read more

Customer service from Marisa was less than friendly or welcoming! When spending time & money, the icing on the cake is always that exceptional customer service experience. Considering there are many BBW to visit & spend your time & money! There were several sales floor associates on the floor, bombarding customers to try scents & asking if they need assistance! That's expected in small, infrequent spans. Having someone walk up to you every 2-3 minutes is excessive & killed our shopping experience today! This location could dial back on sales associate interaction with customers to allow customers the opportunity to shop! This isn't a new establishment to mist! Paying attention to your customers is always great however, borderline harassing them (though friendly) creates an unpleasant experience. read more

I went shopping to this store around 18:00 on 1/6/2026. A big black woman was a cashier. She kept texting someone on her phone while working as a cashier. The line was getting long and she was the only cashier... If you are doing customer service especially handling the money, don't be texting. That's very unprofessional. If I do the same thing at my workplace, my supervisor will send me home. read more

Alana was so nice and accommodating helping my boyfriend and I find different conditioners and even some samples to try some stuff out, she was so nice and I haven't had such customer experience like her Thank you so much! Came on a Sunday and she barley came back from vacay read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

They have a new men's line where they now have products for the face and beard. Bath and Body works is always good at having great scents and products for both men and women. I wish the employee was more knowledgable about which face product would be better but she basically just read what was on the bottle. I needed to know more details. Other than that, the quality of their products are usually really good and they always have good sales going on like buy 3 get 3 free. read more

I love the products that Bath & Body Works has available. For both men and women, they definitely have some great items. I went on this occasion looking around for gift ideas for the holidays. A lady greeted me and asked questions to see what I was looking for and, in a pretty lengthy pitch, told me to let her know if I needed her help. I understand it's a sales job and they're taught to constantly check on the customer, but between the two women working on the sales floor, I was approached 5 times asking me if I needed help. I mean, geez!! Five times!? After the first couple times of me saying "no, I'm fine," it should have been obvious that I don't need help. read more

Went here as it is one of my favorite stores! Scents are great and there's almost always sales going on in the store. Workers are very nice and friendly, they are very helpful! Definitely worth coming in and taking a visit. read more

Bath & Body Works - Inside - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Worst customer service ever from Tyler might have been Because it was closing hours and he was rushing to go home.My mother was asking him questions about a certain product and he seemed not to care.He then went to another employee talking about her and making smart remarks"I'm glad you can read".Theres no need to talk about anyone no matter what race or color you are or what language you speak .All the employees were Laughing and talking thru their little headphones about us and that is it right.I hope Tyler and all the employees working there learn how to treat customers at all times.Tyler also mentioned he is the General manager which I don't think is true. read more

Semi Annual Savings!!!! Bath & Body Works "Fashion Show" had a great deal of aroma therapy products in stock for their current sale which is amazing for a super touristy location! I scored about twenty-eight aromatherapy body care products and some additional junk I allowed my niece to throw in the bag for $160.00 (saving nearly $250 bucks)!!!!! Staff is polite, store is super organized and product is plentiful for a small store. I'll definitely be back in December with my coupons! read more

I mean come on this is bath & body works for talking about here. They're amazing no matter what store you go into. They always have deals going on! Very satisfied customer. read more

I came here last Sunday on July 30th for my birthday, because I had been told a month ago I could get a free item on my birthday. A nice gentleman I think named Tyler helped me through out the whole time. Very nice and helpful but when I got ready to check out and ask about my free item and how it would work. Because it was my first time trying it on the app. The cashier gave me attitude, told me I should've had everything ready and was upset at me. Me and my friends looked at each other confused as to why I was getting attitude for simply asking a question. Not only that but I was surprised to find out she's was still in training. The cashier looked around 40-60 years old, white hair and Asian. I'm a cashier my self and I would never act this disgusting to anyone. I hope her management talks to her, and she is aware she cannot act rashly to anyone. I really loved this bath and body because it was so big, the Halloween decorations were beautiful but some of the "Employees " were very unprofessional. It's not hard being a good person. read more

There was a girl named Jesse who was amazing. I thought apple was out of season and she found the perfect scent for me and it smelled very similar to the apple scent I buy in the fall. I bought it on the spot. I even asked for 2 but they only had one left! THANK YOU JESSE!!! read more

Located on the second level of the Fashion Show Mall, this brightly lit store is organized well, and features their island scents front and center, like Bali Mango (my favorite out of the three scents), Hawaiian Coconut (my husband said that it is is really faint), and Fiji Passionfruit (smells good). The nice sales lady told us that it is being offered at a limited time and continued to let us know what the latest promotions were. My husband liked the new candle scents as well: island colada, vanilla coconut, frosted cupcake, pineapple mango, tropical spice, and island nectar. Not my faves (yuck): pineapple orchid & fresh bamboo. This is where we spent the most time. Some scents did not smell like anything. Make sure you smell each one so you get an idea what you really like. The smallest candles were on special for 3 for $5! Other promotions were: travel minis were 3 for $10, antibacterial minis were $1 when you bought bulk- can't remember if it was five or ten. Upon checkout, the cashier gave us a coupon for a new promotion. And the cashier always asks for your telephone number and e-mail address for upcoming promotions and coupons. read more

I normally don't give one of my many many favorite stores an average rating but this store in particular disappoints me. You would think since it is located at the fashion show mall, THE mall of all malls in a tourist city like this, they would have a bigger selection of items. I came in here looking or their annual autumn bath and body fragrance scent of Sweet Cinnamon Pumpkin lotion in the TRAVEL SIZE (the 3 for $10 ones) Long story short, they didn't have ANY of the trail size lotion in their autumn scents. I figured I must of been too late to be able to buy it cuz maybe they were getting ready for their holiday items. Soooooo......I settled for Sweet Pea lotion instead. A week later...I went to the B&BW at Caesars Forum shops and lo and behold, they HAVE THE FREAKIN LOTION I WAS LOOKING FOR!!!!! Not only do they have plenty in stock, they had ALL 3 autumn fragrance available!!!! !$#%$^$ I was pissed but I got over it quick. Lesson learned. I usually go to the one at Fashion show mall because it is easier to get to than the forum shops. (don't get me started on local malls around our city. I WILL NOT go to any of them.) But I think from now on, I might just bite the bullet and take that annoying drive to THE center of tourist land just so I know they'll have a product I'm looking for. For those of you who were too lazy to read my semi long review, here's the jist of it: DO NOT come to this one. Not a big selection. Go to Forum shops location. Better selection, bigger store. read more

This is your typical Bath & Body Works location but I find this one to be very well stocked. You know how some of their shops have shelves that look half empty? Not here. It's a small location but the service is always good and they always have what I want or need. Nice products that are overpriced (so wait for a sale). Give them your e-mail address for special coupons and offers. read more

Bath & Body Works - Storefront. - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Once again I am a Make A Wish volunteer and since they are affiliated with Victoria Secret we were unable to receive tax exempt from the store or a discount. The manager did talk to me and apologized, about the tax exempt, but still decided not to give us a discount. Good thing I had a discount to assist my Wish Kiddo. I appreciate your time and your employees were very helpful, so I thank you for that. read more

Placed almost right across Papyrus at the Fashion Show Mall, BBW's scents drew me in from a good 20 feet away yesterday as I paced along the shops with a galpal. We were overwhelmed with an aura of summer, their new line of tropical scents arranged in such a cute way by the entrance - what girl could say no to that - but that wasn't exactly the highlight of our visit. Apparently, GLITTER is the new in - certain scents like 'Paris Amour' (my signature favourite) now have GLITTER body mists, GLITTER lotion, GLITTER hand scrub and GLITTER body mousse. The latter took us aback sooo much because, just like hair mousse, you fizz it onto your palms and as you lather it up your skin, it brews and sizzles! 'It must be the whole Twilight glittering vampire craze that's going on,' I joked, 'Looks like BBW's on team Edward' And what's even more amazing is how the scent stayed on my skin the very next day. You would think it fades by night but no, this bottle is worth every dollar for every ounce - that's $12.50 for 3.5oz/104ml if I remember well. Unfortunately, not all their scents have been given the priviledge of having their own glitter extension products. My friend was hoping they had it for 'Be Enchanted' and 'Twilight Woods' but they didn't so we asked the sales assistants if there was a way we could request to have them made or have old products brought back in. They recommended calling in the number printed on our receipts - I believe it's BBW's customer service number - and if you have any feedback to give them, they'd be happy to take your opinions into consideration. Oh and by the way, did you know that BBW and Victoria's Secret are sister companies? Be sure to check out VS just a floor below. read more

Bath & Body Works - Paris Amour collection - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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Fashion Show Mall in Las Vegas houses this Bath & Body Works. Stopped in to look for a gift. Found some scented candles at a fair price. Bath & Body Works has quality stuff, and they make terrific gifts. This particular shop was no exception. read more

Great place to come into, the staff is highly knowledgeable about their products and always willing to help if you need something or have questions about their products. I personally love scented candles and lotions so I have love for this place. Definitely the first place to come when I need personal scented-touch for a special occasion. This particular location is inside the Fashion Show Mall so there's plenty to look at and to do after shopping. read more

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Solid Bath and Body works. I didn't spend a long time in there, but I think the workers were in the middle tier of attentiveness and helpfulness. In terms of items it is your standard location, and prices aren't inflated despite being on the Strip. read more

Friendly staff and great deals equals for an easy shopping experience. There are a few new lines of fragrances. Some border on the obnoxious candy side while others are more subtle. I personally come here for the body scrubs, candles, and hand soaps when in doubt on what to gift to people. They are a safe bet and tend to be pleasant additions to a more personalized item. Right now the deal is buy 2, get 1 free or buy 3, get two free on select items. read more

Considering I spend hundreds of dollars at this store, it's safe to say that the products are good. This is a review of this store and the poor management. I visited the store this morning and although the gentleman at the register was very professional and polite, the woman I dealt with was horrible. I had to make a simple exchange. The candle was a gift and the price paid was the original $22.50. I explained this to the woman and she said and I quote "I will be putting my job at risk if I enter that in the system"..... she gave me the option of exchanging it for $10.00. She also gave me a condescending "sorry hun" and said I can call HR. I don't have time to call HR and complain about a $22 candle. How unprofessional and rude. Maybe I shouldn't have been in Nordstrom before coming here because the customer service in this store is very disappointing. I will not purchase anything from this store and would recommend you get better store managers. read more

I usually go to the one in the district at green valley, but this time i was at the mall and came here to get refills on my car air fresheners. We were looking at candles and had a few questions if they had certain products in stock. Jacob helped us with most of our questions on some of the candles and scents for the air fresheners. He left quickly though because i believe he was going on break. When we were checking out Lexi was the cashier and asked if we get the coupons through our email. We said no and that we weren't aware that they send coupons. She had a puzzled look on her face then said "Oh well, there's a coupon on the receipt". I would have preferred the response to be finding a way to figure out why i am not getting any coupons through my email instead of just being rushed off especially when we were the only ones in line. Overall the store is pretty good when it comes to products but could use a little more effort from customer service. read more

The staff here is always very nice and warm . Today the member that greeted me was super nice and explained the candle sales for me . He also cashed me out and was pleasant . This store always presents the products by collection and I love that . There were so many candle choices and I loved the Hawaii collection ! read more

I went here after Christmas sale. It was 75% off for selected items. I am very happy with the deal. Cashier was quick and nice.