1. Kellie Kandles

    1. Kellie Kandles

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    Henderson, NV

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    Kellie Kandles

    5.0 (1 review)
    Open Open 24 hours

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    6 years ago

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    Bath & Body Works

    Bath & Body Works

    3.8(20 reviews)
    0.2 miAnthem
    $$

    9/1/26- Popped in to…read moregrab a few bath bombs..(since o have a nice resort room with a deep tub).. Staff was very helpful.. Sadly the stopped selling the bath bombs..

    I'm writing this review on behalf of my mom…read more My mom placed an online order and paid for 20 candles on a Sunday and selected in-store pickup for the following Sunday. The day before the final day for scheduled pickup, my dad went to the store to pick up the order, only to find that the store was unexpectedly closed due to what we were told was an AC issue. Obviously, that was completely out of our control. My mom then called the store and spoke with an associate named Alexandria, who was very nice and helpful. Alexandria confirmed that the order was there but said they couldn't locate it in the store, which was already confusing. The following day, Sunday, which was the last day to retrieve the order, my dad returned to the store while my mom was on the phone trying to get answers. That's when we found out that the manager, Trina, had canceled the entire order. Her explanation was that nobody came to pick up the order within the required five days. That simply wasn't true. My dad had gone to the store the previous day to pick it up, but the store was unexpectedly closed, then returned the following day. That's not something the customer should be penalized for. Mind you the whole order was already ordered and paid for, so why go cancel it. What made the situation even worse was the way Trina spoke to both my mom and dad. Instead of trying to resolve the situation, she came across as extremely rude, dismissive and argumentative. She repeatedly talked over my mom and wouldn't allow her to finish explaining what happened. We had already called the store and confirmed the order, yet we were treated as though we were making the entire situation up. Mistakes happen, and we understand that. What is unacceptable is how customers are treated when trying to resolve those mistakes. Trina's customer service was extremely unprofessional and left a terrible impression of the store. She should receive additional customer-service training, particularly on how to listen to customers, communicate respectfully and handle situations where the store itself contributed to the problem. We placed a large order, followed the instructions, attempted to pick it up, and even called to confirm everything. We shouldn't have been treated this way or left without our order because the store happened to be closed unexpectedly. (Trina if you see this which im sure you will, no need to reply. We both know how you handled this situation, very poorly. Do better)

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    Bath & Body Works
    Bath & Body Works
    Bath & Body Works - 12/2022

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    12/2022

    Amusespot - Interior shot of our store! Come by!

    Amusespot

    3.6(9 reviews)
    3.0 miAnthem
    $$

    Amusespot is truly amazing!…read more In a time when large department stores and on line vendors have ridiculous prices, Amusespot is in a league of its own offering unique, high-end items at surprisingly reasonable prices. Amusespot has been less expensive every single time I have liked an item and tried to find the best price. What also really stood out to me was the level of personal attention I received. There was a minor hiccup with shipping on a recent order, and Joanne reached out with clear instructions to resolve the issue. It was handled quickly and efficiently, and I was given the kind of service that keeps you coming back to a place. Amusespot treats you like a valued customer. That kind of care is so rare these days. Highly recommend Amusespot for super cool gift ideas or those special pieces that make a house feel like a home.

    DO NOT PURCHASE FROM THIS WEBSITE. I placed an online order,…read moreafter some time I inquired about it because I had not received any shipping details, I was told it would take another 2-4 weeks! These items were allegedly IN STOCK and ready to ship. It hass been three weeks, I inquired again just to make sure it would arrive, now they are telling me that they are sorry and will not be able to fulfill the order. So not only did they waste my time because now I am back to zero, I even had to run after them. if a business cannot stay on top of their orders and their stock, leads the customer on and is not even capable of reaching out to the customer, THAT IS A PROBLEM.

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    Amusespot - Marshall Brand Products

    Marshall Brand Products

    Amusespot - Beautiful pitcher/vase by Match Pewter.

    Beautiful pitcher/vase by Match Pewter.

    Amusespot - Some of our great Barware!

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    Some of our great Barware!

    Kellie Kandles - candlestores - Updated September 2026

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