I always come here when I visit Phoenix. The owner is very knowledgeable in fragrances. She can…read morehelp you pick out the perfect scent for you. The prices are great. I love the oils because they last much longer than the perfumes.

I purchased a replica cologne for about $40 from a very nice and knowledgeable lady. I "wore" the…read morecologne, and my GF didn't notice it at all, even though she always compliments me when I wear the real deal. The purchase was a big bust, I returned it about a week later, and a different worker was there. I politely explained the issue and expected I would be offered a credit/refund/ or store credit in some reasonable amount. Instead, she was not interested in doing the right thing, was defensive, and said I was unclear about my complaint. My complaint was straightforward and clear. When she sensed that I was confused by her "argument," I just pivoted and said, "ok, that is a bad decision by you". Some people should not have front-facing jobs. They should work in a warehouse, communicating with software and forklifts, away from the public. This frumpy gal would probably be a great forklift driver. She has no business in customer service - she may own the shop, and that is even worse. That section of 7th Ave is full of nice mom and pop stores with nice folks = not Lotions & Potions. There are plenty of similar stores nearby - GO THERE!

This was one of the most uncomfortable retail experiences that I have ever had. I went in there…read moreready to spend a couple hundred dollars to replenish all my perfumes and lotions. I am very introverted with very bad social anxiety and I usually just order anything I need online but I needed to smell everything before I bought it so I had to go into the store. Within a couple minutes of walking around I had an employee following me. I told her I was okay and she insisted that she come with me to test every fragrance. I had to tell her three times that I just wanted to shop alone. After that I noticed there were two other employees who were straightening up shelves right next to me. It was pretty obvious I was being profiled and treated like a thief, they were watching me. I became so uncomfortable with the surveillance that I just hurried up and picked something so I could get out of there. When I got to my car I realized that the buy 3 get 1 free was not honored but I was dreading going back in there. I went home and made my order online so I could go back in and get the products that I actually wanted without that awful feeling of being watched. The next day I went in with my bag of products I purchased the previous day to return and pick up the online order. As I'm walking through the door this lady stopped me and asked me if I needed help and I said no and kept walking. She then said are you returning something? And I said yes and kept walking. She then yelled across the store "YOU CANT RETURN ANYTHING WITHOUT A RECEIPT" implying that I was trying to do something shady. I told her I had the receipt and then she got on her walkie talkie to inform someone that I was in the store. Again...being profiled. I walked to the register and gave them my order number and my items to return and he asked me the dreaded "was there anything wrong with them?" which is code for "why are you returning this?". I wanted to tell him that the reason was because I felt so uncomfortable in the store that I rushed to buy something that I didn't really want so I could get out of there, but I just told him that I found a better deal online. I understand you want your employees to be vigilant and maybe you have problems with theft at this location, but this was unnecessary and it really made me never want to come back again because that feeling of being judged and watched is an awful feeling to experience.

Who doesn't like candles or body fragrance? Fresh scented ones close or on the spot with your…read morefavorite scent. Well you can find just about any great smelling scent you like here. The difficult part is trying to leave without buying up the whole store. This location is one of the most recent that just opened their doors. The one thing I can say about this store and all locations is the staff is always super friendly. The stores are always very clean and organized. Makes it very comfortable to shop. I found some new scents to add to my collection last week while visiting. I also managed to find some gifts. They have a small collection for men but the fragrances smell so good for the body collection.

My best friend introduced me to Shea Cheese and I think I am now their biggest fan…read more I love cheese and supporting small businesses, so this was the perfect marriage. I have visited twice (so far!) and been thoroughly impressed. With my first visit, my bestie and I shared a two-person sized board with no meat, so maximum cheese. We were able to sample the cheeses before committing them to a spot on our board. The team at Shea Cheese paired our selections with other charcuterie items to make a perfect grazing board. We also spilt the turkey and brie sandwich. The sandwich was paired with the most delicious kettle chips as well. For my second visit, I went with the pizza grilled cheese (sans olives) and got a pimento cheese sandwich to go for my mother. We were both beyond pleased with our grub. Of note, right next door to Shea Cheese is Shea Lounge, which is a little bookstore and lounge to enjoy your cheesy items. I am beyond impressed by this spot and am already looking forward to my next visit.

I booked a bread + cheese pairing at Shea Cheese for my Mom & I after reading about their events…read moreonline (thanks Reddit). The event was a visit to Proof Bakery to see how the dough is *literally* made before heading back to Shea Cheese for the tasting. It was also BYOB. Overall, we had a great time. The space was cute and intimate, and the tasting was plentiful. They did open up the shop after the event too, so we were able to buy some deli meats and a bottle of natty wine. Their food menu looked soooo yummy, I look forward to coming back for lunch and for another event. Shea Cheese is a small business, owned by a couple who ensured that the experience was awesome. I definitely recommend stopping by and checking out their cookbook collection too. My only critique for the tasting was that they included a pimento cheese, which they make, that has mayo in it. I personally would've preferred they added one of their more unique options instead as neither my mom or I ate that part of the board (mostly due to the mayo).

Stopped in today to restock on a couple of products - ended up trying some new (to me) things and…read moregetting those too. I love how clean all of the ingredients are and how high-quality everything is! We don't shop in store super often because this isn't close to our home; however, every time we shop at this Lather location, the employees are SO friendly. The store is so neatly organized as well.

I've been shopping at Lather for past few years since attending a Yelp event at the Phx store. I…read morethought I already wrote a detailed review for this location, but maybe it was for a specific event. A short but sweet review is that Lather makes wonderful products that are naturally based and have the functionality & quality you'd expect from other high end product lines but using ingredient lists you can feel good about and trust. I absolutely love this brand and will continue to be a customer, as I've tried almost all of the products they make and we are lucky in AZ to have a brick and mortar location since there aren't many. I also purchase products online from them when I don't have time to stop in the store. Their loyalty program is really great with accumulating points that translate to discounts on purchases and special VIP sale events. I love the smell of the products and when you step into the storefront it's beautifully set up and smells very nice.