Came to pick up my Xmas candle holders. It was def packed today or maybe this is normal? lol I don't really shop in store anymore anywhere I order everything online or do curbside. Fully stocked store. The lights they have in the line for the registers are soooo bright, lk why lol. Took advantage of their single wic candle sale too so I'm expecting that today, def stocked up and ordered 21. read more

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What a great shopping experience! I had a feeling it was going to be simply because of the hearty "welcome" an employee greeted me with upon entry. From there, she shared the special deals for the day. She really piqued my curiosity when she mentioned an item I had been wanting to try was deeply discounted. I ended up buying two refillable hand soap pumps and one carton of the liquid soap. I've been quite pleased with each of those items. The value, quality and fragrance will likely keep them on my future shopping list. Aside from the great customer service, the store was very well organized and clean. There was plenty of stock on the floor and it seemed as though some employee(s) paid extra attention to detail because product displays were quite attractive. Fortunately, the line was short enabling me to get in and out without a long wait. (YES!!!) read more

I went here to get a birthday present and I don't shop here at all, but the person I was shopping for loves this store. I was so confused but Bath & Body works saved me because they had this wall with paired up scents in cute bags. So I picked this pink bag with a birthday cake and candle on the front with sparkles and I thought PERFECT! I didn't have to think or worry I just grabbed this bag and had a gift ready and already bagged! Costs about $40 for body spray, lotion, body wash and a small hand lotion. I'd say not bad because it can get pricey. Also want to add that the lady who greeted me was very kind and let me know about their 25% discount going on that day! read more

Thanks Ms. Navette or Evette for helping us today ! I forgot I had the 25% off coupon and once I rang up I remembered and the young girl who checked us out was no help she just said you can use it next time now why would I want to wait til next time I hen I'm spending $74.00 then thanks for taking the time to make the adjustment which was $17 bucks a bug difference for someone to say next time . I know if this young girl worker had been on the other side of the counter she would've wanted her $17 discount so why be so lazy not to apply the customer discount they earned it only took you like one minute to make the adjustment some people are so lazy but get the pay check hopefully she can learn from your excellence in work ethic and professionalism thank you again for being amazing to the customers you're the difference maker why we return to this location and bath body thank you again for shining bright for your store Laura read more

Always busy here and they have a larger DUDE section! However, they got rid of their dude shaving cream!!! Oh, well! read more

Bath & Body Works - You know, homie is just rocking the baby Yoda mask whilst shopping for candles and stuff! - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

Amazing service all around! Coming from Austin, this was a completely different experience. Julia was very educative and made the best suggestions to make a successful shopping list all around. 10/10 recommend! read more

Came in to buy room sprays that were on sale today and they would not allow me to use my 20% off coupon with it. That was odd I've always been able to. Like I have had several bad experiences at this location on numerous occasions. read more

The service here is always fantastic! They know their stuff and they're super friendly. The store is usually pretty well stocked unless they're having one of those crazy good sales like candle day. Even then, there's more than enough to choose from. This place has fabulous coupons and the employees help you with the deals! Can't beat that!! read more

I like it it smells great in there ....wait for the sales to get the best price. Look for coupons for a little discount . They always have a sale on something.. read more

Richard gave me the absolute best experience I have EVER experienced at ANY Bath & Bodyworks. All the staff were delightful, but he went above & beyond from the moment he greets you at the door. They definitely know what they are doing, having him as a greeter. They welcome you in with the hand sanitizer fragrance of your choice. Making it in a pleasant experience when you walk in the door. What I like the most is that he wasn't overbearing like a car salesman. He gives you your space to shop around, but if you do have a question he is available to help and knowledgeable. All their staff was friendly, btw. read more

Went to bath &body Works due to a buy one get one free sale. Noticing that there was a waiting line to get in the store Richard came out with water bottles. To ensure customer stay hydrated in this awful heat. Way to go Richard! read more

Bath & Body Works - Richard providing water to customers! - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

I love these products! The seasonal scents are spectacular! But what I love the most is going in and being treated so well! Trisha and Savanna are my favorite employees there! They are friendly and helpful! They always greet me so wonderfully! When I have a question they are quick to help! And they always go an extra mile to meet my needs! I only shop at this location because of them! So, kudos Bath & Body Works for having Trish and Savanna as your outstanding employees! Thanks! I'm one happy customer! read more

It wasn't even 6 o clock yet and they already had their doors locked. As an ex employee of bath and body (different location) I know for a FACT that employees are not allowed to lock the doors before closing time. And this is not the first time they do this. Yes, I know you're tired, you want to go home, but it's retail and Thats bad customer service. Customers are always priority. At least They used to be when I worked there back in 2012. If I could leave a bad review for every time I've come here and they were closed before their actual closing time they certainly wouldn't do it anymore. read more

I love when they have sales because it's not just a dollar off here and there, it's typically a huge savings that you should take advantage of. I stock up on foaming hand soaps whenever there is a sale - at $3 ea., that's a steal. I can't be in here for long though - the scents get to me and bring back memories of my college days when I worked at BBW during holiday breaks. I love the lip gloss and small hand sanitizers as well; usually multiple purchase sales (buy 2 get 1, etc.). I can't do their lotions because my skin is sensitive but my husband loves the men's collection (shower gel & lotion). read more

Do not shop here!! The manager and this other worker were rude and gave attitude to me. It's a very long situation that happened, but needless to say, don't expect to receive good attitude from the manager if you have any questions or concerns. This new cashier was sweet and not like his managers. I hope they keep him if he's a seasonal. He's the reason I'm giving two stars, instead of one star. I used to work at Victoria's Secret and I expected their customer service to be the same, high level. It's really embarrassing how I got better service from a seasonal than from a manager. Needless to say, don't shop there unless you want to be talked down to and disrespected for simply asking a question. read more

Smaller store, so it's easy to find things. The employees are very helpful and willing to look around for you.

Love their products. But was not pleased with the extremely loud music being played in the store. Not a pleasant shopping experience.